Everywhere Ventures

Hark is a New York-based startup focused on enhancing customer experience through its innovative customer service platform. The platform enables customers to submit text, photo, or video messages detailing their issues. Utilizing artificial intelligence and machine learning, Hark transcribes these video submissions into tickets for the service team. This approach aims to streamline the authentication process and improve resolution rates, allowing organizations to address customer concerns more effectively and efficiently. By integrating video into the customer journey, Hark seeks to create a more engaging and productive interaction between customers and organizations.

Ariglad is an AI-powered knowledge management service that automates the maintenance of an organization's knowledge base. It learns from past conversations to understand how customers describe their needs and automatically updates and creates knowledge base articles as issues arise. The platform integrates with existing systems and support channels to auto-maintain documentation and align release notes with current content. By continuously updating articles, Ariglad provides accurate, up-to-date documentation while reducing the time and effort required for manual knowledge base updates.

Hark is a New York-based startup focused on enhancing customer experience through its innovative customer service platform. The platform enables customers to submit text, photo, or video messages detailing their issues. Utilizing artificial intelligence and machine learning, Hark transcribes these video submissions into tickets for the service team. This approach aims to streamline the authentication process and improve resolution rates, allowing organizations to address customer concerns more effectively and efficiently. By integrating video into the customer journey, Hark seeks to create a more engaging and productive interaction between customers and organizations.

Season Share is a developer of a season ticketing platform designed to enhance the fan experience for live sporting events. Recognizing that 70% of season ticket holders in the U.S. share their tickets, the company offers a unique mobile app that allows fans to buy, group, split, and share season tickets efficiently. Founded by three sports enthusiasts with extensive backgrounds in technology, entertainment, and ticketing, Season Share aims to modernize the stagnant ticketing industry. Its platform not only supports subscription and last-minute ticketing but also caters to student and credit-based programs. By providing innovative features that attract younger fans and optimize ticket inventory management, Season Share seeks to increase revenue for teams and leagues while making ticket sharing more accessible and user-friendly.

Reply.ai develops a customer experience platform that automates repetitive tasks and delivers instant, personalized attention across customers' preferred communication channels. The software aims to make customer service faster and more scalable, helping organizations save time, reduce costs, and improve overall customer experience.