First Round Capital

Thena is a cutting-edge customer support platform designed specifically for B2B teams. It integrates with modern communication channels like Slack, MS Teams, in-app chat, and email to streamline customer interactions. Thena's AI-powered platform serves innovative companies such as Vercel, Amplitude, FOX, Etsy, and LaunchDarkly.

Edify is a cloud-native platform that provides an all-in-one solution for contact center operations and unified communications. Its flagship product, Edify CX, delivers a comprehensive omnichannel experience, allowing users to manage customer interactions seamlessly across various channels. The platform incorporates artificial intelligence and machine learning to facilitate automated assistance, enhancing operational efficiency. In addition to Edify CX, the company offers Edify EX for unified communications, Edify Developer for communication platform as a service (CPaaS), and Edify Workflows, which provides no-code solutions to replace traditional voice response and automation systems. Edify aims to strengthen connections between businesses and their customers, as well as improve internal communication among teams, all backed by a robust uptime guarantee.

Squad is a San Francisco-based company that offers a web-based platform designed to facilitate social interaction among users. The platform allows friends to connect and spend time together by enabling video and audio chats while sharing their screens. Users can showcase various content from their devices, including messages and videos from apps like TikTok, creating an immersive shared experience. Additionally, Squad features an AMA (ask me anything) function, which aggregates information from various online profiles, making it easily accessible in one central location. This blend of social engagement and information sharing positions Squad as a versatile tool for enhancing digital interactions.

Troops is a developer of a revenue communications platform that enhances sales velocity, forecast accuracy, visibility, and collaboration for sales teams. The platform integrates with Salesforce to provide real-time transparency around sales data and operates as a Slackbot, enabling users to configure reports, communicate deal wins, and access information on both standard and custom Salesforce objects. By employing artificial intelligence, Troops allows users to create customizable notifications, view, and update data across various applications. This functionality helps sales teams receive actionable pipeline alerts and increases their overall sales activity.

Dandy is a live dating app that builts to solve the problem of immense time and effort required by existing online dating experiences. It allows USC students to virtually connect through instant messages, without needing to meet in person. The live dating app emulates raw human behavior, as it gives students a convenient way to connect, by addressing issues of unreliability and privacy on current dating apps

Plexchat, Inc. is a mobile chat platform designed specifically for gamers to connect and communicate about their interests in gaming. Founded in 2015 and based in Redwood City, California, Plexchat provides an application available on both iOS and Android devices. The platform focuses on fostering meaningful conversations within large open communities, enabling gamers to coordinate, communicate, and share feedback in an anonymous environment. By addressing the chaos often present in online social networks, Plexchat aims to be the premier tool for social coordination in mobile gaming, enhancing the overall gaming experience for its users. In July 2018, Plexchat was acquired by Warner Bros. Interactive Entertainment Inc.

Troops is a developer of a revenue communications platform that enhances sales velocity, forecast accuracy, visibility, and collaboration for sales teams. The platform integrates with Salesforce to provide real-time transparency around sales data and operates as a Slackbot, enabling users to configure reports, communicate deal wins, and access information on both standard and custom Salesforce objects. By employing artificial intelligence, Troops allows users to create customizable notifications, view, and update data across various applications. This functionality helps sales teams receive actionable pipeline alerts and increases their overall sales activity.

Relay Network, LLC is a technology company headquartered in Radnor, Pennsylvania, specializing in customer engagement through a private messaging application. Founded in 2009, Relay Network enables businesses to send proactive and personalized communications to their customers, enhancing the way companies interact with their clientele. The platform supports various industries, including healthcare, financial services, insurance, cable, energy, travel, and hospitality, by allowing customers to opt-in for messages from their service providers. The company's innovative approach empowers businesses to design and automate customer engagement, helping them scale their support efforts and meet the growing demand for personalized service.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.

Confide, Inc. is a New York-based company that offers a mobile messaging platform designed for confidential communication. Established in 2013, Confide specializes in providing users with off-the-record messaging capabilities, featuring encrypted, self-destructing messages that are also screenshot-proof. This unique approach ensures that conversations remain private and secure while preventing duplication or misuse of sensitive information. By enabling users to discuss delicate topics and share unfiltered opinions without fear of exposure, Confide aims to enhance information integrity and privacy in digital communications.

Squad is the new way to go out with your friends and meet fun new people tonight. 1. Make a squad with your friends. 2. Swipe through other squads nearby. (Everyone in the squad gets to swipe!) 3. Match when there's interest on both sides! 4. Message your matches in a group chat and meet up in real life!

Swipe Labs, founded in 2013 and based in San Francisco, California, specializes in developing mobile communication applications that enhance the intimacy and privacy of user interactions. Their primary product allows users to share private photos and videos with select groups of friends, providing a more personal and secure way to communicate compared to public social media platforms. The company focuses on experimenting with new social products to improve mobile communication experiences for its users.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.

Remind is a communication platform established in 2011 that focuses on enhancing student success through improved engagement among educators, families, and school administrators. The application serves as a real-time messaging tool designed to bridge communication gaps in primary education, allowing teachers, parents, students, and administrators in K-12 schools to interact effectively. Remind facilitates the scheduling of reminders and coordination of school-related activities, thereby streamlining communication and supporting educational outcomes. The company has attracted investment from notable firms such as First Round Capital, GSV, Kleiner Perkins Caufield Byers, and Social Capital.

Relay Network, LLC is a technology company headquartered in Radnor, Pennsylvania, specializing in customer engagement through a private messaging application. Founded in 2009, Relay Network enables businesses to send proactive and personalized communications to their customers, enhancing the way companies interact with their clientele. The platform supports various industries, including healthcare, financial services, insurance, cable, energy, travel, and hospitality, by allowing customers to opt-in for messages from their service providers. The company's innovative approach empowers businesses to design and automate customer engagement, helping them scale their support efforts and meet the growing demand for personalized service.

Confide, Inc. is a New York-based company that offers a mobile messaging platform designed for confidential communication. Established in 2013, Confide specializes in providing users with off-the-record messaging capabilities, featuring encrypted, self-destructing messages that are also screenshot-proof. This unique approach ensures that conversations remain private and secure while preventing duplication or misuse of sensitive information. By enabling users to discuss delicate topics and share unfiltered opinions without fear of exposure, Confide aims to enhance information integrity and privacy in digital communications.

Remind is a communication platform established in 2011 that focuses on enhancing student success through improved engagement among educators, families, and school administrators. The application serves as a real-time messaging tool designed to bridge communication gaps in primary education, allowing teachers, parents, students, and administrators in K-12 schools to interact effectively. Remind facilitates the scheduling of reminders and coordination of school-related activities, thereby streamlining communication and supporting educational outcomes. The company has attracted investment from notable firms such as First Round Capital, GSV, Kleiner Perkins Caufield Byers, and Social Capital.

Path is a mobile photo-sharing and messaging service designed to foster personal social networks with a limit of up to 150 contacts. The platform allows users to capture and share significant life moments with close friends and family, emphasizing simplicity, quality, and privacy. Path enables group messaging and facilitates the importation of photos and graphics to various social networks. The company aims to enhance personal connections through its user-friendly interface and features, reflecting the belief that mobile technology can transform social interactions.

Swipe Labs, founded in 2013 and based in San Francisco, California, specializes in developing mobile communication applications that enhance the intimacy and privacy of user interactions. Their primary product allows users to share private photos and videos with select groups of friends, providing a more personal and secure way to communicate compared to public social media platforms. The company focuses on experimenting with new social products to improve mobile communication experiences for its users.

Remind is a communication platform established in 2011 that focuses on enhancing student success through improved engagement among educators, families, and school administrators. The application serves as a real-time messaging tool designed to bridge communication gaps in primary education, allowing teachers, parents, students, and administrators in K-12 schools to interact effectively. Remind facilitates the scheduling of reminders and coordination of school-related activities, thereby streamlining communication and supporting educational outcomes. The company has attracted investment from notable firms such as First Round Capital, GSV, Kleiner Perkins Caufield Byers, and Social Capital.

MessageMe is a mobile messaging application designed to enhance communication through personalized and emotionally engaging interactions. The platform focuses on creating a fun and lightweight user experience, encouraging users to send and respond to messages in a dynamic manner. By applying techniques from social gaming, MessageMe aims to enrich the emotional context of messaging, thereby increasing user engagement and excitement. The company has attracted interest from major players in the tech industry, including Snapchat and Truecaller. Ultimately, MessageMe was acquired by Yahoo for a sum estimated between $30 million and $40 million, reflecting its potential in the competitive messaging app landscape.

MessageMe is a mobile messaging application designed to enhance communication through personalized and emotionally engaging interactions. The platform focuses on creating a fun and lightweight user experience, encouraging users to send and respond to messages in a dynamic manner. By applying techniques from social gaming, MessageMe aims to enrich the emotional context of messaging, thereby increasing user engagement and excitement. The company has attracted interest from major players in the tech industry, including Snapchat and Truecaller. Ultimately, MessageMe was acquired by Yahoo for a sum estimated between $30 million and $40 million, reflecting its potential in the competitive messaging app landscape.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.

Remind is a communication platform established in 2011 that focuses on enhancing student success through improved engagement among educators, families, and school administrators. The application serves as a real-time messaging tool designed to bridge communication gaps in primary education, allowing teachers, parents, students, and administrators in K-12 schools to interact effectively. Remind facilitates the scheduling of reminders and coordination of school-related activities, thereby streamlining communication and supporting educational outcomes. The company has attracted investment from notable firms such as First Round Capital, GSV, Kleiner Perkins Caufield Byers, and Social Capital.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.

Relay Network, LLC is a technology company headquartered in Radnor, Pennsylvania, specializing in customer engagement through a private messaging application. Founded in 2009, Relay Network enables businesses to send proactive and personalized communications to their customers, enhancing the way companies interact with their clientele. The platform supports various industries, including healthcare, financial services, insurance, cable, energy, travel, and hospitality, by allowing customers to opt-in for messages from their service providers. The company's innovative approach empowers businesses to design and automate customer engagement, helping them scale their support efforts and meet the growing demand for personalized service.

Path is a mobile photo-sharing and messaging service designed to foster personal social networks with a limit of up to 150 contacts. The platform allows users to capture and share significant life moments with close friends and family, emphasizing simplicity, quality, and privacy. Path enables group messaging and facilitates the importation of photos and graphics to various social networks. The company aims to enhance personal connections through its user-friendly interface and features, reflecting the belief that mobile technology can transform social interactions.

GroupMe Inc. is a New York-based company that develops and operates a group messaging application designed to facilitate communication among users, including those without smartphones. Launched in 2010, the platform allows users to easily connect with friends, family, and coworkers through push notifications or SMS. GroupMe's services include group messaging, conference calling, and location and photo sharing, enabling seamless interaction within social networks. Since its inception, the company has experienced significant growth, processing billions of messages and expanding its team to 25 employees. Acquired by Skype Global, GroupMe operates with a degree of autonomy, maintaining an entrepreneurial culture while aiming to become a primary communications provider for a large user base.

MightyText is a technology company based in the Bay Area, California, founded by a team with experience from notable firms such as Google, Zynga, and Cisco. The company operates a messaging application that allows users to send and receive SMS and MMS messages as well as phone calls from their computers or tablets. By utilizing a user’s phone number, MightyText ensures that messages remain synchronized with the phone's SMS inbox, helping individuals manage their communications more efficiently and avoid missing important notifications. The platform leverages the capabilities of the Android operating system to enhance user experience and accessibility for consumers worldwide.

GroupMe Inc. is a New York-based company that develops and operates a group messaging application designed to facilitate communication among users, including those without smartphones. Launched in 2010, the platform allows users to easily connect with friends, family, and coworkers through push notifications or SMS. GroupMe's services include group messaging, conference calling, and location and photo sharing, enabling seamless interaction within social networks. Since its inception, the company has experienced significant growth, processing billions of messages and expanding its team to 25 employees. Acquired by Skype Global, GroupMe operates with a degree of autonomy, maintaining an entrepreneurial culture while aiming to become a primary communications provider for a large user base.

Snapvine is a provider of voice and mobility solutions that enables users to leave voicemails online. The process involves contacting a central Snapvine number and entering a specific code to direct the message to the intended recipient, or alternatively, using a microphone connected to a computer. The voicemails can be shared through simple embeddable widgets, allowing for either public access, where anyone can listen to the messages, or private access, restricted to the intended recipient. This service has gained popularity on social networks, particularly among artists and celebrities, facilitating communication with their fans.