Cisco

Cisco is a leading provider of networking equipment and software, as well as cybersecurity solutions, with a significant presence in collaboration tools, including the Webex suite. Founded in 1984 by computer scientists from Stanford University, Cisco has been at the forefront of developing Internet Protocol (IP)-based networking technologies. The company offers a range of products, including switches, routers, and storage solutions, enabling seamless connectivity for businesses, educational institutions, and other organizations. Cisco also invests in innovation through initiatives like the Spark Innovation Fund and the Innovation Grand Challenge, supporting startups and entrepreneurs in harnessing the power of the intelligent network and the Internet of Things (IoT). Headquartered in San Jose, California, Cisco employs approximately 80,000 people and operates globally, with a strong focus on outsourcing its manufacturing and maintaining a substantial sales and marketing workforce.

Larry Carter

CFO

Sylvia Chu

CEO

Kaustubh Das

Vice President and General Manager, Cloud and Compute

Jonathan Davidson

EVP / GM Massive-Scale Infrastructure Group

Sameer Garde

President India and SAARC

Elias Habbar-Baylac

Investor

Derek Idemoto

SVP, Corporate Development

Yvette Kanouff

Senior Vice President and General Manager of Service Provider Business

Jennifer Lawrence

WW VP Duo and Small Mid SaaS

Jerry Lin

Global Principal Security Architect

Dallas Olson Jr.

SVP, Global Go-to-Market Strategy and Revenue Growth

Darren Pleasance

SVP, Global Strategy, Planning and Operations

Chandrodaya Prasad

Vice President Of Product Management | Cloud, SASE and Network Security | Security Business Group

Rajeev Raman

Vice President

AJ Shipley

Vice President, Product Management - Threat Detection and Response

Past deals in Telecommunications

IMImobile

Acquisition in 2020
IMImobile PLC is a cloud communications software and solutions provider that enables enterprises to enhance and automate customer interactions through digital technologies. The company offers a range of products, including IMIbot.ai for automated conversational experiences, IMIchat for consolidating customer service channels, and IMIcampaign for multi-channel communication management. Additionally, it provides IMIconnect, a comprehensive cloud communications platform, along with services like Textlocal for SMS messaging and IMIdigital for mobile content deployment. Serving various industries such as telecom, banking, healthcare, and retail, IMImobile manages over 42 billion messages and 44 billion commerce transactions annually. Headquartered in London, the company has a global presence with offices in multiple regions, employing over 1,100 individuals. Founded in 1999, IMImobile supports organizations in improving customer engagement and operational efficiency through its innovative solutions.

ThousandEyes

Acquisition in 2020
ThousandEyes empowers businesses to see, understand and improve connected experiences everywhere. The ThousandEyes cloud platform offers unmatched vantage points throughout the global Internet and provides immediate visibility into experience for every user and application over any network, so companies can deliver superior digital experiences, modernize their enterprise WAN, and successfully migrate to the cloud. ThousandEyes is central to the global operations of the world’s largest and fastest growing brands, including Comcast, eBay, HP, 100+ of the Global 2000, 60+ of the Fortune 500, 5 of the 6 top US banks, and 20 of the 25 top SaaS companies.

Fluidmesh Network

Acquisition in 2020
Fluidmesh Networks develops wireless systems for security, industrial, and mission-critical applications. Its wireless products are the enablers of outdoor and large-scale applications of the Internet-of-Things: smart cities, urban video-surveillance, connected vehicles and trains, and industrial automation. The company’s target markets are municipalities, industrial plants, schools, seaports and marinas, archaeological sites, resorts, theme parks and racing tracks. Fluidmesh Networks was founded in August 2010 by Andrea Orioli, Umberto Malesci, and Cosimo Malesci and is based in Buffalo Grove, Illinois, the United States. Its founding team include researchers and engineers from the Massachusetts Institute of Technology (MIT) in Cambridge, MA, and the Politecnico of Milan in Italy. The company serves its customers worldwide from its headquarters in Chicago, and from its European office based in Italy.

Exablaze

Acquisition in 2019
Exablaze Pty Ltd, founded in 2013 and located in Melbourne, Australia, specializes in the design and manufacture of ultra-low latency networking equipment. The company focuses on creating both software and hardware solutions that ensure optimal network connectivity. Exablaze offers a range of products, including layer switching devices, network interface cards, FPGA applications, time synchronization tools, and network capture equipment. Through its commitment to low latency, Exablaze addresses the critical needs of industries requiring high-performance networking solutions.

Acacia

Acquisition in 2019
Acacia Communications, Inc. develops, manufactures, and sells high-speed coherent optical interconnect products globally, including markets in the United States, China, Germany, and Thailand. The company offers embedded and pluggable module products that feature optical interconnect modules with transmission speeds ranging from 100 to 1,200 gigabits per second, catering to long-haul, metro, and inter-data center applications. In addition to these modules, Acacia provides semiconductor solutions such as low-power coherent digital signal processor application-specific integrated circuits and silicon photonic integrated circuits, which are integrated into their products. The company markets its offerings through a direct sales force targeting network equipment manufacturers, network operators, and cloud service providers. Founded in 2009, Acacia is headquartered in Maynard, Massachusetts.

Celeno

Series G in 2019
Celeno Communications is a fabless semiconductor company developing components and subsystems for high performance carrier-class WiFi systems and networks. Celeno's breakthrough technology enables a new vision in home wireless networking by delivering high definition entertaiment and multimedia content throughout the home. Celeno's components provide the boost in throughput, coverage, and QoS necessary to deliver multiple HDTV, SDTV, VoIP and Data "triple play" services over the home network. Celeno's core competency is based on smart antenna technology, spatial radio switching combined with adaptive channel coding, dynamic time-space scheduling, and multimedia QoS optimization. The technology targets applications requiring the highest level of system performance (capacity and reach), consistent carrier-class multimedia QoS, and tight security protection.

Luxtera

Acquisition in 2018
Luxtera, Inc. is a company specializing in silicon photonics technology, focusing on the design and production of optical modules for data centers and mobile infrastructure. Established in 2001 and headquartered in Carlsbad, California, Luxtera has developed a range of products, including faceplate pluggable optical transceivers and embedded optical transceivers. By integrating high-performance optics directly with silicon electronics on a standard CMOS chip, Luxtera has pioneered direct "fiber to the chip" connectivity, significantly enhancing the capabilities of high-speed optical communications. The company's innovative approach combines the long reach of single-mode fiber with cost-effective, highly integrated optoelectronics, resulting in advanced transceiver devices. As a fabless semiconductor company, Luxtera leverages ultra-large scale integration in its production process to offer low-cost, high-volume optics solutions with superior performance and reliability. In December 2018, Luxtera became a subsidiary of Cisco Systems, further solidifying its position in the optical communications industry.

Ensoft

Acquisition in 2018
Ensoft Ltd. provides software solutions for service provider networks. Ensoft delivers software solutions for high-end computer networking and telecommunications systems. It works intimately with major US product vendors on industry-leading platforms for core/edge routing, Carrier Ethernet, broadband, mobile, and video

BroadSoft

Acquisition in 2017
BroadSoft, Inc. is a prominent provider of software and services that empower telecommunications service providers to offer hosted cloud-based unified communications (UC) to enterprise customers across various regions, including North America, Europe, the Middle East, and Africa. The company's main products include UC-One, which integrates various communication and collaboration tools such as phone services, messaging, and video conferencing; Team-One, a solution for project management and collaboration; BroadSoft Hub, which connects real-time communications with cloud applications; and CC-One, a contact center solution for multi-channel customer interactions. BroadSoft's offerings are delivered through its BroadWorks application server and BroadCloud platform. The company also provides professional support services, including installation, project management, and training. Catering to over 500 telecommunications service provider customers, BroadSoft operates in more than 70 countries and serves many of the largest telecommunications carriers globally. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft became a subsidiary of Cisco Systems in 2018.

Viptela

Acquisition in 2017
Viptela, Inc. specializes in software-defined wide area network (SD-WAN) technology, enabling global companies to establish carrier-agnostic and policy-controlled WANs that are both secure and cost-effective. Their offerings include a cloud-based SD-WAN Controller for managing routing, security, and authentication across devices, as well as a centralized management system that provides real-time monitoring of network health. Viptela's technology also features vEdge Routers for secure data connectivity and a flexible platform called Viptela Fabric, which supports various applications such as cloud networking and Network-as-a-Service. The company has been adopted by numerous Fortune 500 enterprises and major carriers, highlighting its effectiveness in reducing WAN costs and improving network agility. Incorporated in 2012 and headquartered in San Jose, California, Viptela operates as a subsidiary of Cisco Systems and has received recognition from industry analysts, including being named a Gartner Cool Vendor.

Celeno

Series F in 2016
Celeno Communications is a fabless semiconductor company developing components and subsystems for high performance carrier-class WiFi systems and networks. Celeno's breakthrough technology enables a new vision in home wireless networking by delivering high definition entertaiment and multimedia content throughout the home. Celeno's components provide the boost in throughput, coverage, and QoS necessary to deliver multiple HDTV, SDTV, VoIP and Data "triple play" services over the home network. Celeno's core competency is based on smart antenna technology, spatial radio switching combined with adaptive channel coding, dynamic time-space scheduling, and multimedia QoS optimization. The technology targets applications requiring the highest level of system performance (capacity and reach), consistent carrier-class multimedia QoS, and tight security protection.

Jasper Technologies

Acquisition in 2016
Jasper Technologies, Inc. offers a cloud-based Internet of Things (IoT) platform that allows companies to launch, manage, and monetize IoT services globally. The company provides an automated connectivity management platform called Control Center, which helps users manage their connected devices, including low power and low usage devices, as well as connected car services. Additionally, Jasper Technologies offers Control Center for Mobile Enterprise, which automates the management of employee business mobile phones and tablets. The company caters to a diverse range of sectors, including agriculture, connected cars, connected homes and buildings, healthcare, industrial equipment, retail and payment solutions, smart cities, and transportation and logistics. Founded in 2004 and headquartered in Santa Clara, California, with operations in Alpharetta, Georgia, Jasper Technologies was previously known as Jasper Wireless and rebranded in May 2014. As of March 2016, it operates as a subsidiary of Cisco Systems.

Kumu Networks

Series C in 2016
Kumu Networks, Inc. is a technology company based in Sunnyvale, California, that specializes in developing innovative wireless systems using full-duplex wireless design technology. Founded in 2011, the company has created a solution that allows radios to transmit and receive signals simultaneously on a single frequency channel. This groundbreaking approach enhances the performance of wireless devices and reduces complexity across various applications. By enabling multiple radios to operate in close proximity without interference, Kumu's technology allows for improved cooperation among devices and effectively mitigates self-interference. This advancement has significant implications for the wireless market, providing radiofrequency system designers with the tools necessary to optimize performance in their designs.

Tropo

Acquisition in 2015
Tropo Inc. provides a cloud API for building voice and SMS applications. It offers Tropo that enables the user to create conference calls and transcribe calls; and add communications features to their applications. Tropo Inc. was founded in 2009 and is based in Menlo Park, California. As of May 29, 2015, Tropo Inc. operates as a subsidiary of Cisco Systems, Inc.

ItsOn

Series C in 2014
ItsOn, Inc. is a provider of a cloud-based software platform designed to enhance the performance of mobile networks for service and content providers. Founded in 2008 and headquartered in Redwood City, California, ItsOn enables real-time service customization, allowing businesses to offer smart mobile services tailored to specific user demographics and device types. The platform enhances brand awareness for mobile partners and improves targeted app placement, while also providing consumers and enterprise managers with real-time visibility and control over voice, text, and data usage. ItsOn has developed solutions for wireless carriers, including key accounts, and has been recognized for launching the first end-to-end solution for virtual policy and billing in 2014. The company serves a diverse clientele, including mobile operators, OEMs, OS suppliers, retailers, brands, and consumers both in the United States and internationally.

Tail-f Systems

Acquisition in 2014
Tail-f Systems is the leading provider of configuration management and network automation software. Network Equipment Providers use Tail-f software to build on-device management systems and EMS/NMS platforms in less time and with differentiated capabilities. Service Providers use Tail-f software to quickly build scalable, agile management systems and benefit by bringing network services to market faster and more reliably. Tail-f Systems, a Red Herring Top 100 company, is headquartered in Stockholm, Sweden.

Enverv

Series C in 2014
EnVerv is a fabless semiconductor company in the United States with Headquarters in San Jose, California and offices in San Diego and China. Their PLC solutions enable high performance communications via Low-Voltage (LV) and Medium-Voltage (MV) power lines with the goal of providing efficient and effective communications means for Advanced Metering Infrastructure (AMI) as well as other power line-based smart control and monitoring applications.

Compass-EOS

Series F in 2013
Compass-EOS radically changes network routing by shifting it into the age of silicon photonics. The Compass-EOS icPhotonics technology is the world’s first commercial silicon for inter-chip optical interconnect, unleashing the next revolution in routing architectures. Its family of carrier-grade routers is a new breed of scale-out routers, enabling SDN-based, simplified architectures in service provider networks. Since 2006 Compass has attracted top-tier investors ranging from leading venture capital funds to service providers and core routing suppliers.

Cinarra

Seed Round in 2013
Cinarra Systems Pte. Ltd., incorporated in 2012 and based in Singapore, specializes in developing analytics software that processes extensive operator data to generate real-time insights. The company's platform utilizes deterministic carrier data to offer advanced targeting and analytics, which help brands and carriers enhance revenue and results. Cinarra's technology unlocks the value of data within mobile operator infrastructure and facilitates monetization through a mediation platform that supports cross-industry integration. By collaborating with mobile network operators, Cinarra enables clients to tap into new revenue streams, addressing the evolving demands of an increasingly mobile society.

Ubiquisys

Acquisition in 2013
Ubiquisys is a mobile communications company specializing in the design and development of devices for mobile operators and consumers. The company is recognized for its ZoneGate femtocell system, a compact plug-and-play device that connects to home or office broadband, delivering 3G coverage and supporting various mobile services. Ubiquisys is also a leader in intelligent small cell technology, with its products deployed by over 70 operators worldwide. Additionally, the company offers solutions in the wireless-wireline convergence market, enhancing connectivity in both residential and commercial settings.

Intucell

Acquisition in 2013
Intucell Ltd. is a company based in Israel that specializes in providing advanced radio management solutions for mobile operators. Operating in stealth mode, Intucell develops self-optimizing network (SON) software designed to enhance mobile traffic management services. Its technology offers real-time radio frequency visibility across the entire Radio Access Network, leveraging operational support system (OSS) data to automate the management and synchronization of network elements. This allows mobile carriers to effectively plan, configure, manage, optimize, and repair cellular networks in response to real-time changes in network demand, thus improving overall efficiency and capacity to handle increasing traffic associated with smartphone usage.

BroadHop

Acquisition in 2012
BroadHop specializes in policy control solutions that empower telecom service providers to manage their converged networks effectively. With over 65 policy installations globally, the company is recognized as a leader in this domain. Its open policy platform is uniquely designed to support all aspects of policy control, allowing service providers to efficiently manage, monetize, and personalize various services. This capability extends to both new and legacy network components, as well as in-network and third-party services across different access technologies, including wired and wireless systems. BroadHop's innovative approach ensures that telecom operators can optimize their service offerings and enhance customer experiences.

Cariden Technologies

Acquisition in 2012
Cariden Technologies, founded in 2001 and based in Mountain View, California, specializes in network management software. The company is recognized for developing industry-standard tools for IP/MPLS planning and traffic engineering, which are essential for ensuring network reliability and performance. A significant number of global tier-1 Internet Service Providers, as well as various operators in both public and private sectors—including public telecommunications networks, multiple system operators, and mobile operators—utilize Cariden's software. The company focuses on simplifying network design, planning, and automation to enhance operational efficiency for its customers.

Celeno

Series E in 2012
Celeno Communications is a fabless semiconductor company developing components and subsystems for high performance carrier-class WiFi systems and networks. Celeno's breakthrough technology enables a new vision in home wireless networking by delivering high definition entertaiment and multimedia content throughout the home. Celeno's components provide the boost in throughput, coverage, and QoS necessary to deliver multiple HDTV, SDTV, VoIP and Data "triple play" services over the home network. Celeno's core competency is based on smart antenna technology, spatial radio switching combined with adaptive channel coding, dynamic time-space scheduling, and multimedia QoS optimization. The technology targets applications requiring the highest level of system performance (capacity and reach), consistent carrier-class multimedia QoS, and tight security protection.

ThinkSmart Technologies

Acquisition in 2012
ThinkSmart Technologies offers enhancement wireless network infrastructure services. The Company provides location analytics for customers to effectively analyze end user behavior. ThinkSmart Technologies operates was founded in 2010 and is headquartered in San Jose, California.

ClearAccess

Acquisition in 2012
ClearAccess offers advanced broadband CPE management solutions based on the TR-069 standard that address the growing need for automatic subscriber activation, remote CPE management, and new incremental revenue streams. The ClearVision Management System decreases operational expenses and customer churn by offering greater WAN/LAN support capabilities as well as increasing profitability through the delivery of new data services.

Lightwire

Acquisition in 2012
Lightwire’s mission is to deliver efficient integration of optical and electrical solutions which will power the next generation of high speed interconnects using CMOS photonics technology.

ip.access

Venture Round in 2011
ip.access solves in-building access problems for mobile operators, opening up new revenue streams while defending existing business. ip.access has been deploying small cell solutions for over 10 years providing more than 90 customers around the world with the capability to accelerate the introduction of small cell solutions into their networks irrespective of use case, technology or deployment model. The company’s success is built upon its ability to provide its Service Provider customers with a range of small cell solutions across all technologies (2G, 3G, and 4G), alongside a deployment philosophy that integrates the small cell access points with converged access gateways and comprehensive network management and performance tools. The methodology and solution capability provided by ip.access enables its customers to better manage the economic challenges of delivering against ever more demanding coverage and capacity requirements. This, along with the ease of integration to higher order management solutions and the robust and elegant macro network interaction reduces the ‘cycle time’ from installation to commercial service. In addition, ip.access has focussed diligently on providing the intelligence and application layers to enable its customers to deliver rapid monetisation of their small cell deployments, drive new and complimentary revenue streams to further enhance the small cells business case.

Compass-EOS

Series E in 2011
Compass-EOS radically changes network routing by shifting it into the age of silicon photonics. The Compass-EOS icPhotonics technology is the world’s first commercial silicon for inter-chip optical interconnect, unleashing the next revolution in routing architectures. Its family of carrier-grade routers is a new breed of scale-out routers, enabling SDN-based, simplified architectures in service provider networks. Since 2006 Compass has attracted top-tier investors ranging from leading venture capital funds to service providers and core routing suppliers.

RingCentral

Series D in 2011
RingCentral is a cloud-based communication and collaboration platform that offers a comprehensive suite of services designed to enhance business operations. Its products include unified communications as a service (UCaaS), which integrates voice, messaging, video conferencing, and online meetings, enabling organizations to connect teams across various locations seamlessly. The platform caters to over 350,000 businesses worldwide, providing solutions that scale with enterprises as they grow. Key offerings include RingCentral Office, which combines a multi-extension business phone system with unlimited calling and fax functionalities, and RingCentral Glip, a unified team workspace that facilitates effective collaboration by centralizing communications and resources. Additionally, RingCentral provides an omnichannel contact center solution that enhances customer service interactions and supports efficient communication. The company also offers RingCentral Professional for managing virtual phone lines and RingCentral Fax for internet-based faxing, streamlining document transmission. Headquartered in Belmont, California, RingCentral was founded in 2003 and has received backing from several prominent investors.

Lightwire

Venture Round in 2011
Lightwire’s mission is to deliver efficient integration of optical and electrical solutions which will power the next generation of high speed interconnects using CMOS photonics technology.

LineSider Technologies

Acquisition in 2010
LineSider Technologies is leading the evolution of communications networks to meet the requirements of cloud computing. With next-generation network services virtualization, the Company helps service providers and enterprise organizations, transform their networks into dynamic and fluid infrastructures that can respond rapidly to changes in dynamic cloud computing environments.

Celeno

Series D in 2010
Celeno Communications is a fabless semiconductor company developing components and subsystems for high performance carrier-class WiFi systems and networks. Celeno's breakthrough technology enables a new vision in home wireless networking by delivering high definition entertaiment and multimedia content throughout the home. Celeno's components provide the boost in throughput, coverage, and QoS necessary to deliver multiple HDTV, SDTV, VoIP and Data "triple play" services over the home network. Celeno's core competency is based on smart antenna technology, spatial radio switching combined with adaptive channel coding, dynamic time-space scheduling, and multimedia QoS optimization. The technology targets applications requiring the highest level of system performance (capacity and reach), consistent carrier-class multimedia QoS, and tight security protection.

RingCentral

Series C in 2010
RingCentral is a cloud-based communication and collaboration platform that offers a comprehensive suite of services designed to enhance business operations. Its products include unified communications as a service (UCaaS), which integrates voice, messaging, video conferencing, and online meetings, enabling organizations to connect teams across various locations seamlessly. The platform caters to over 350,000 businesses worldwide, providing solutions that scale with enterprises as they grow. Key offerings include RingCentral Office, which combines a multi-extension business phone system with unlimited calling and fax functionalities, and RingCentral Glip, a unified team workspace that facilitates effective collaboration by centralizing communications and resources. Additionally, RingCentral provides an omnichannel contact center solution that enhances customer service interactions and supports efficient communication. The company also offers RingCentral Professional for managing virtual phone lines and RingCentral Fax for internet-based faxing, streamlining document transmission. Headquartered in Belmont, California, RingCentral was founded in 2003 and has received backing from several prominent investors.

Mavenir

Series D in 2010
Mavenir is a cloud-native network software provider that focuses on transforming network infrastructure for Communications Service Providers (CSPs). The company offers a comprehensive product portfolio that spans all layers of network infrastructure, including 5G applications, packet core, and radio access networks (RAN). Mavenir's innovative solutions have established it as a leader in evolved networking, with notable advancements in technologies such as VoLTE, VoWiFi, Advanced Messaging, and virtualized RAN. The company serves over 250 CSP customers in more than 130 countries, impacting more than half of the world's subscribers. By leveraging disruptive technologies and business models, Mavenir aims to enhance service agility, flexibility, and efficiency while helping CSPs reduce costs and protect revenue.

CoreOptics

Acquisition in 2010
CoreOptics specializes in providing advanced solutions for high-speed optical networking applications within the telecommunications and information technology sectors. The company is recognized for its 10G and 40G Distortion Tolerant Transponder Modules and integrated circuit solutions, which are essential for Metro, Regional, and Long Haul optical and data networks. CoreOptics advocates for open optical communication systems that can efficiently transmit data across various rates and fiber types. Its innovative maximum likelihood sequence estimation (MLSE)-based equalization technology is notable for enabling Tier 1 systems vendors and carriers to enhance network performance without overhauling existing fiber infrastructure. By eliminating the need for Optical Compensators and Second Stage Amplifiers, CoreOptics' products can significantly lower first-in deployment costs for customers, achieving reductions of up to 30%.

Starent Networks

Acquisition in 2009
Starent Networks specializes in multimedia core technology that supports mobile operators in providing mobile broadband services to their subscribers. The company offers a range of infrastructure hardware and software solutions designed to enhance the delivery of high-speed data, voice, and multimedia services. By focusing on high-performance network architecture, Starent Networks enables mobile wireless operators to meet the demands of advanced multimedia services, ensuring efficient and reliable connectivity for users.

DVN - set-top box business

Acquisition in 2009
DVN is a market and technology leader in digital cable solutions in China and shares Cisco's vision of a high-performance, scalable and services-rich cable interactive platform extending into every home.

Tandberg

Acquisition in 2009
TANDBERG provides video conferencing for business, public sector, and education. They offer telepresence, high definition video systems, and PC video, a full portfolio of infrastructure products and MCUs, and a video management platform They hold the highest market share for video infrastructure products as well as video endpoints, whether measured in terms of revenue or unit volume. Tandberg has dual headquarters in Oslo, Norway, and New York, USA, offices in 34 countries, and more than 1,500 employees across the globe.

Celeno

Series C in 2008
Celeno Communications is a fabless semiconductor company developing components and subsystems for high performance carrier-class WiFi systems and networks. Celeno's breakthrough technology enables a new vision in home wireless networking by delivering high definition entertaiment and multimedia content throughout the home. Celeno's components provide the boost in throughput, coverage, and QoS necessary to deliver multiple HDTV, SDTV, VoIP and Data "triple play" services over the home network. Celeno's core competency is based on smart antenna technology, spatial radio switching combined with adaptive channel coding, dynamic time-space scheduling, and multimedia QoS optimization. The technology targets applications requiring the highest level of system performance (capacity and reach), consistent carrier-class multimedia QoS, and tight security protection.

Navini Networks

Acquisition in 2007
Navini Networks specializes in providing portable, plug-n-play broadband wireless access solutions in the United States. The company offers a range of pre-Mobile WiMAX products, including the Ripwave MX product line, which features portable base stations, modems, radio frequency combiners, and element management systems. In addition, Navini Networks develops Smart WiMAX technology, which incorporates beamformed MIMO and smart beamforming to enhance mobile broadband services. Founded in 2000 and headquartered in Richardson, Texas, Navini Networks aims to deliver effective broadband solutions to the mass market.

Cognio

Acquisition in 2007
Cognio is a company that specializes in cognitive radio solutions aimed at enhancing unlicensed band wireless technologies. Based in the Boston area, with engineering design centers in Gaithersburg, Maryland, and an affiliated office in Ottawa, Canada, Cognio develops tools designed to address radio frequency interference. One of its key products, Spectrum Expert 3.1, provides analysis, diagnosis, and location services for devices operating within RF environments, particularly those utilizing WiFi and RFID frequency bands. By offering solutions that enable customers to troubleshoot, monitor, and optimize their wireless local area networks, Cognio supports the reliability of mission-critical wireless communications.

BroadLogic Network Technologies

Venture Round in 2007
BroadLogic Network Technologies, Inc. specializes in designing and supplying video-processing mixed signal semiconductors tailored for broadband network operators. The company provides essential services such as video-on-demand, digital video, voice, and high-speed data to consumers. Its flagship product, TeraPIX, is a multi-channel video processor that decodes digital video streams and creates both analog and digital service tiers, allowing cable-ready devices like televisions, DVRs, and PCs with tuner cards to access various programming. Additionally, BroadLogic offers a Wideband Receiver designed for new subscriber devices. The company supports system operators and manufacturers with its innovative solutions and has established strategic partnerships with several major industry players. Founded in 1998, BroadLogic is headquartered in San Jose, California, and also maintains a development center in Beijing, China.

BroadWare Technologies

Acquisition in 2007
As of June 11, 2007, BroadWare Technologies, Inc. was acquired by Cisco Systems, Inc. BroadWare Technologies, Inc., a network video systems company, engages in the development and delivery of platforms and end-to-end browser-based solutions for collecting, recording, routing, and managing live and archived surveillance video. It offers Media Platform, a suite of server-based technologies for management, distribution, and storage of video surveillance data in a network environment; and Application Server, which enables users to determine levels of authority for viewing cameras, creating or viewing archives, and controlling movable cameras. The company offers Command Server, a digital matrix switch that allows each operator and intelligent application to control the video being displayed on various monitors; and Media Server that enables distribution, archiving, and management of video feeds. In addition, BroadWare Technologies provides specialty professional services, education and training, and support services. The company provides its products for use in applications, such as military bases, unmanned vehicles, embassies, corrections, border control, perimeter montoring, law enforcement, airports and seaports, homeland security, traffic montoring, and public infrastructure montoring, as well as corporate security, retail, public transit systems, gaming, health care, colleges and universities monitoring, petro-chemical, utlitites, and financial services. It serves airports and seaports, transportation systems, and various federal agencies and military branches. The company, formerly known as Graham Technology Solutions, was founded in 1995 and is headquartered in Santa Clara, California.

Webex

Acquisition in 2007
Webex, now part of Cisco, specializes in on-demand collaboration solutions that facilitate online meetings, web conferencing, and videoconferencing for teams of all sizes. It enhances business processes, including sales and training, through secure and interactive web-based applications. These services are delivered via the Webex MediaTone Network, a global infrastructure designed for secure and efficient application delivery. In addition to video and web conferencing, Webex offers integrated telephone and audio services, allowing users to connect using standard devices such as telephones, webcams, and microphones. The platform also provides supplementary services like asset management and software distribution, ensuring comprehensive support for remote collaboration.

Qovia

Acquisition in 2007
Qovia provides voice over Internet protocol telephony monitoring and management technologies and products. It develops software products to monitor and manage voice quality on Internet telephone systems. The company's customers include school districts, government agencies, law enforcement agencies, banking and financial institutions, call centers, and voice carriers. Qovia, Inc. was founded in 2002 and is based in Frederick, Maryland.

Tivella

Acquisition in 2006
Tivella provides solutions for the video on demand and interactive services over IP marketplaces. It offers VIPbox, a software for IP-based set-top boxes; and TAS servers for providing administrative services for the VIPbox based set-top boxes networks. The company also provides corporate messaging and training, business updates, private channels, and information/announcements solutions for enterprise TV; and video/audio advertisements, price promotion, and product launch solutions for retail TV. In addition, it offers video-on-demand, video distribution from district level, real-time broadcasts, and e-rate certified solutions for education TV. The company was founded in 2001 and is headquartered in Half Moon Bay, California. As of January 9, 2007, Tivella, Inc. operates as a subsidiary of Cisco Systems, Inc.

Greenfield Networks

Acquisition in 2006
Greenfield Networks provides Ethernet switch silicon technology solutions for enterprise and metro applications primarily in India and internationally. The company offers a series of packet processors; G135 Intelligent Mux, which is a 12-port gigabit Ethernet (GE) intelligent multiplexer for GE linecards for enterprise and metro edge chassis systems; and G900 switch fabric that delivers wirespeed switching performance for its 10 Gbps fabric ports.

Orative Corporation

Acquisition in 2006
Orative Corporation develops mobile software solutions that improve voice communications for business mobile phone users. Its Orative Enterprise Software, a client-server solution, provides users to coordinate conversations, collaborate with colleagues, screen unwanted calls and interruptions, and access personal and corporate phone books. Orative was founded in 2002 and is headquartered in San Jose, California. Orative Corporation operates as a subsidiary of Cisco Systems, Inc.

Meetinghouse Data Communications

Acquisition in 2006
Meetinghouse Data Communications develops network security and authentication products. The company offers network authentication software for wired and wireless local-area networks, including AEGIS, a security solution that provides user authentication for wireless local area networks; EAP-TTLS protocol, which addresses security risks of wireless local area networks; and 802.1X supplicant that is used to authenticate wireless or wired local-area network users during login and network sessions.

Metreos Corporation

Acquisition in 2006
Metreos Corporation, founded in 2001 by Louis Marascio and Mark Richards, specializes in providing an IP telephony development and run-time platform that enables companies to build, deploy, and manage IP telephony applications. The company offers both packaged applications and a comprehensive set of tools for customizing and managing these applications within IP telephony networks. Metreos primarily serves large enterprises that have transitioned from traditional TDM phone systems to Voice-over-IP systems, particularly those utilizing Cisco Systems as their VoIP provider. Since 2004, notable clients such as Lehman Brothers and BearingPoint have utilized Metreos products to tailor their IP telephony solutions, compensating for features that were not carried over from their previous systems. In recognition of the value provided to its large enterprise customers, Cisco acquired Metreos in June 2006 for $28 million, further integrating its capabilities into Cisco's offerings.

Kalon Semiconductor

Series A in 2006
Kalon Semiconductor, a semiconductor company, develops connectivity products for wireless and wired applications. It offers ultra wideband technology for in-home multimedia, wireless USB, wireless high definition video, and Bluetooth 3.0. connectivity. The company serves manufacturers of network devices, display monitors, televisions, media adapters, set top boxes, media center computers, laptop computers, handsets, PDAs, and USB connectivity products. Kalon Semiconductor, Inc. was founded in 2005 and is based in San Diego, California with an additional office in Taipei, Taiwan.

Audium

Acquisition in 2006
Audium specializes in the development of advanced call center applications, particularly through its VoiceXML speech self-service application platform. The company provides a comprehensive software suite that enables users to create, prototype, test, deploy, manage, scale, and enhance interactive voice response (IVR) applications. This platform is designed to accommodate both small and large development teams, integrating seamlessly with existing web and application server infrastructures. Audium was acquired by Cisco in 2006, further solidifying its position in the market for innovative communication solutions.

Comviva

Series A in 2005
Comviva, formerly known as Bharti Telesoft, is a leading provider of integrated value-added services (VAS) solutions for mobile operators, primarily in emerging markets. The company has established a significant presence in over 90 countries, serving more than a billion mobile users globally. Comviva's extensive portfolio includes offerings in mobile finance, content, infotainment, customer value management, messaging, and mobile data services. By partnering with major mobile service providers and financial institutions, Comviva aims to enhance revenue growth, improve customer loyalty, and increase operational efficiency. The company is a subsidiary of Tech Mahindra and is part of the Mahindra Group, which has a diverse business portfolio. Comviva's solutions are designed to integrate seamlessly into operators' business environments, catering to the needs of one in three mobile users in regions such as Asia, Africa, and the Middle East.

Scientific Atlanta

Acquisition in 2005
Cisco Systems, Inc., has completed the acquisition of Scientific-Atlanta of Lawrenceville, Georgia. Scientific-Atlanta is a leading global provider of set-top boxes, end-to-end video distribution networks and video systems integration. This acquisition will allow Cisco to offer a world class, end-to-end data, voice, video, and mobility solution for carrier networks and the digital home.

Sipura Technology

Acquisition in 2005
Sipura Technology, Inc. was a Voice over IP (VoIP) startup company based in San Jose, California.

Topspin Communications

Acquisition in 2005
Topspin Communications provides server networking equipment. It provides server fabric switches, a class of server networking equipment, which offers programmable infrastructure for grid and utility computing, clustered enterprise applications, and server virtualization. These switches are designed to connect servers together into a grid, which provides network and storage connectivity to server grid. The company was founded in 2000 and is headquartered in Mountain View, California.

Traverse Networks

Series B in 2005
Traverse Networks is a leading supplier of enhanced voice services technology to communications service providers in the US. With unique and highly scalable technology, Traverse Networks helps partners generate new revenue streams by complementing existing products or enabling the creation of new enhanced services.

Jahi Networks

Acquisition in 2004
Jahi Networks

Dynamicsoft

Acquisition in 2004
DynamicSoft offers carrier-class infrastructure software designed for packet-based wireline and wireless communications networks. The company's solutions enable carriers and communications application service providers to implement telephony applications and converged services over Internet Protocol networks. Central to its offerings is the dynamicsoft Service Engine, which facilitates mobile carriers in delivering voice and data services over packet networks. This platform also provides a transition pathway to IP 3G network environments and supports a range of services, including voice, multimedia messaging, instant messaging, and presence. Additionally, it consolidates essential functions such as customer data storage, authentication, authorization, provisioning, and service interaction. Established in 1998, DynamicSoft is headquartered in East Hanover, New Jersey.

NetSolve

Acquisition in 2004
NetSolve provides information technology infrastructure management services worldwide. Its services include network configuration, design and installation, and implementation coordination services, as well as remote management of channel service units, data service units, routers, switches, firewalls, network intrusion detection devices, host based intrusion detection software, voice over Internet protocol devices, servers, and software infrastructure applications. The company's services are used to outsource information technology infrastructure-specific activities, as well as operate its customers' information technology infrastructure, including monitoring, fault diagnosis, fault resolution, and performance management and reporting. It also resells onsite maintenance services and customer premise equipment. The company was founded in 1985 and is headquartered in Austin, Texas.

P-Cube

Acquisition in 2004
P-Cube develops programmable IP service control platforms for broadband and mobile network operators. The company's products include engage, which offers service providers a roadmap to profitability by offering technology that enables operators to adopt a phased approach; encharge, which works with existing OSS and BSS systems that creates a converged voice and data prepaid-postpaid environment; and service control platforms.

Parc Technologies

Acquisition in 2004
Parc Technologies Ltd., a UK-based provider of traffic engineering solutions and software for routing optimization.

LightPointe

Venture Round in 2004
LightPointe Communications, Inc. (a.k.a. LightPointe Wireless) is privately held. The company was launched in 1998 and is headquartered in San Diego, CA, with regional offices/presence in Europe (Germany & France) and Asia (Thailand). LightPointe also provides solutions via its AirePointe Security & Government Solutions Division (www.AirePointe.com). LightPointe is the number one manufacturer in the world of point-to-point Gigabit Ethernet Free Space Optics and Hybrid Optical-Radio Bridges, and manufactures a complete line of 4G/LTE backhaul radios (60 GHz & 70/80 GHz e-band) for telecom carriers and enterprises such as businesses, schools, the military & government agencies. With over $80 million in product development and over eight key patents, LightPointe has deployed thousands of Gigabit Ethernet bridges and digital video/security backhaul solutions worldwide.

Latitude Communications

Acquisition in 2003
Latitude Communications specializes in providing enterprise voice and web conferencing solutions, facilitating virtual meetings for organizations. Its MeetingPlace system enables companies to conduct meetings across various geographic locations, enhancing decision-making processes by allowing participants to schedule, attend, and interact during sessions. The platform supports document sharing and editing, as well as recording and playback of meeting content. Participants can join meetings using a range of accessible communication devices, including telephones, cellular phones, laptops, and desktop computers, ensuring broad usability and convenience for diverse user needs.

The Linksys Group

Acquisition in 2003
The Linksys Group is a manufacturer of networking products designed for home and small office use. The company specializes in a wide range of wired and wireless equipment, including broadband and wireless routers, Ethernet switches suitable for both consumers and small businesses, and VoIP devices. Additionally, Linksys provides wireless internet video cameras, audio-visual products, and network storage systems. By focusing on the needs of home users and small office environments, Linksys aims to enhance connectivity and communication through its innovative product offerings.

SignalWorks

Acquisition in 2003
SignalWorks is a software firm that designs and develops full-duplex speakerphone (FDS) software modules. The company also offers products for microphones, loudspeakers, acoustics, telephone enclosure design, and telephony. SignalWorks Inc. was founded in 1994 and is based in Mountain View, California.

Optillion Ab

Series C in 2002
Optillion AB is a high-tech Swedish company that operates in the optic component and subsystem market.

AYR Networks

Acquisition in 2002
Ayr Networks Inc., a provider of high-performance distributed networking services and scalable routing software.

Flarion Technologies

Series B in 2001
Flarion Technologies, based in Bedminster, New Jersey, specializes in mobile broadband solutions, having developed FLASH-OFDM technology since 2000. The company offers a range of products, including the RadioRouter base station and FLASH-OFDM modems, which enable mobile operators to provide high-speed data services to their subscribers. Flarion also licenses its FLASH-OFDM technology, supporting the integration of this mobile communications technology into various devices such as notebook computers, handheld PCs, personal digital assistants, web tablets, and mobile phones. By focusing on orthogonal frequency division multiplex access (OFDMA) technology, Flarion Technologies aims to enhance the mobile Internet experience for users.

MystiCom

Venture Round in 2001
MystiCom specializes in developing integrated circuit (IC) solutions tailored for the enterprise, data center, and storage markets. The company focuses on designing network ICs and provides a range of design services that include digital signal processing, analog and mixed-signal design, communications system design, and VLSI integration. MystiCom also offers PC network interface cards and LAN on motherboard solutions, alongside deploying gigabit Ethernet switch equipment. Founded in 1997 and headquartered in Netanya, Israel, MystiCom aims to enhance high-speed communication systems through its innovative technology offerings.

Response Networks

Venture Round in 2001
Response Networks provides business communications solutions aimed at enhancing responsiveness to clients, partners, and prospects. The company specializes in a range of products and services, including Virtual Phone Systems, Hosted VOIP, and Installed Communications Solutions. Targeting small and medium-sized businesses, Response Networks offers advanced voice networking capabilities. Additionally, the company provides maintenance and support services for various communication platforms, such as Avaya IP Office, Partner ACS, and Quick Edition. Through these services, Response Networks helps businesses improve their communication efficiency and effectiveness.

AuroraNetics

Acquisition in 2001
AuroraNetics develops silicon technology products and solutions for Internet infrastructure and metropolitan fiber networks.

LightPointe

Series B in 2001
LightPointe Communications, Inc. (a.k.a. LightPointe Wireless) is privately held. The company was launched in 1998 and is headquartered in San Diego, CA, with regional offices/presence in Europe (Germany & France) and Asia (Thailand). LightPointe also provides solutions via its AirePointe Security & Government Solutions Division (www.AirePointe.com). LightPointe is the number one manufacturer in the world of point-to-point Gigabit Ethernet Free Space Optics and Hybrid Optical-Radio Bridges, and manufactures a complete line of 4G/LTE backhaul radios (60 GHz & 70/80 GHz e-band) for telecom carriers and enterprises such as businesses, schools, the military & government agencies. With over $80 million in product development and over eight key patents, LightPointe has deployed thousands of Gigabit Ethernet bridges and digital video/security backhaul solutions worldwide.

Adir Technologies

Series B in 2001
Adir Technologies develops and markets network management software for VoIP and other packet-based multimedia networks. It provides software solutions for telecommunications, internet, wireless, and broadband service providers and enterprises. Adir Technologies is acquired by NetSpeak Corporation in August 2001. Adir Technologies was founded in 1995 and is based in Newark, New Jersey.

Cybergnostic

Series B in 2000
Cybergnostic designs and runs communications networks in Connecticut, United States.

ExiO Communications

Acquisition in 2000
ExiO Communications develops wireless technologies for corporate networks based on code division multiple access technologies. Cisco acquired ExiO communications in 2000.

Optillion Ab

Series B in 2000
Optillion AB is a high-tech Swedish company that operates in the optic component and subsystem market.

Radiata

Acquisition in 2000
Radiata is a developer of high-speed wireless networking products for the home, small office or home office, enterprise and public area environments. Radiata is a privately held company with corporate headquarters in San Jose, California. There are research and development facilities based in Sydney, Australia. Radiata, Inc. operates as a subsidiary of Cisco Systems, Inc.

CyOptics

Series B in 2000
CyOptics, Inc. specializes in the design, development, and marketing of Indium Phosphide (InP) optical chips and components, catering to access, metro, and long-haul communications systems. The company offers a range of products, including planar lightwave circuits (PLCs) for telecommunications and defense applications, as well as optical components such as transmitters, receivers, and modulators. These products serve as essential technology enablers for manufacturers of transmit optical sub-assemblies and receive optical sub-assemblies. Additionally, CyOptics provides contract design, foundry, and packaging services, along with radio frequency and optical design, wafer fabrication, and automated assembly and testing for both telecom and non-telecom applications. The company's clientele primarily consists of original equipment manufacturers and sub-system manufacturers in the communications sector. Founded in 1999 and headquartered in Breinigsville, Pennsylvania, CyOptics operates InP design and fabrication facilities in Lehigh Valley, Pennsylvania, silicon PLC fabrication operations in South Plainfield, New Jersey, and automated packaging and testing operations in Matamoros, Mexico.

Vovida Networks

Acquisition in 2000
Vovida Networks develops a Linux based communications infrastructure company and the global pioneer of open source telephony. Acquired by Cisco in 2000.

IPCell Technologies

Acquisition in 2000
IPCell Technologies is a voice over Internet Protocol company based in the United States. It was acquired by Cisco Systems on September 28, 2000.

Adir Technologies

Series A in 2000
Adir Technologies develops and markets network management software for VoIP and other packet-based multimedia networks. It provides software solutions for telecommunications, internet, wireless, and broadband service providers and enterprises. Adir Technologies is acquired by NetSpeak Corporation in August 2001. Adir Technologies was founded in 1995 and is based in Newark, New Jersey.

Ensemble Communications

Venture Round in 2000
Ensemble Communications develops wireless infrastructure equipment for high-speed local broadband access applications.

IPmobile

Acquisition in 2000
IPmobile is a new, wireless communications infrastructure company focused on transforming raw radio capacity into managed, cost-efficient, and IP service-ready bandwidth. Using IPmobile's solutions, network operators and service/content providers will be able to profitably extend wireline VPN, service guarantees, provisioned QoS, premium content delivery, VoIP, and multicasting capabilities over the air. The Company's air intelligent technology has wide applicability for current cellular/PCS and fixed wireless markets, and for next generation IP-based wireless/mobility networks.

NuSpeed Internet Systems

Acquisition in 2000
NuSpeed Internet Systems' technology connects storage area networks and Internet Protocol networks. NuSpeed Internet Systems technology will be implemented in Cisco solutions to interconnect storage area networks with metropolitan area networks (MANs), wide area networks (WANs) and local area networks (LANs). NuSpeed Internet Systems is a leading company in implementing the iSCSI protocol that provides a way for the two disparate networks to communicate. Customers benefit by managing a single, common network infrastructure as opposed to two separate and distinct environments.

Komodo Technology

Acquisition in 2000
Komodo Technology is a developer of Voice-over-IP (VoIP) devices that allow analog telephones to place calls over IP-based networks.

Callisma

Series B in 2000
Callisma is a world-class network services company, headquartered in Silicon Valley, with offices throughout the U.S. Through their skilled team of technology, operations, and project management professionals, they enable today's enterprises and service providers to design and deploy networks that deliver business value.

Enition

Seed Round in 2000
Enition designs and markets network-centric payment technology and systems for the valuation and payment of information and services over the Internet in the United States and France. The company offers NetToll system, an Internet protocol based infrastructure solution that enables content, content distribution, and network service providers to price and sell digital content and services. It serves various markets, including business information services, entertainment, e-learning, application service provider services, and digital storage.

CoreExpress

Venture Round in 2000
CoreExpress is focused on the development of an internet data-exchange system for the multi-ISP extranet services. CoreExpress was acquired by Wiltel Communications in November 2001. CoreExpress was founded in 1999 and is based in Herndon, Virginia.

Ubicom

Venture Round in 2000
Ubicom is a privately held company based in Sunnyvale, California, specializing in communications and media processor (CMP) and software platforms designed for real-time interactive applications and multimedia content delivery in the digital home. The company focuses on providing optimized system-level solutions for original equipment manufacturers (OEMs) across various products, including wireless routers, access points, VoIP gateways, streaming media devices, and print servers. Ubicom's innovative multithreaded processor design, coupled with its real-time operating system and application-level solutions, ensures a high-quality user experience characterized by exceptional ease of use.

Qeyton Systems

Acquisition in 2000
Qeyton Systems founded by innovators in DWDM, optical transmission and access systems. Qeyton has utilized its well- balanced strengths in optical transmission and networking know-how to focus on addressing metro operators' needs with essential transport network evolution planning and DWDM equipment. Qeyton gives service providers a competitive advantage by cost-effectively upgrading their networks so they can in turn provide greater capacity, protection and flexibility, requirements in today's data-centric networks.

ArrowPoint Communications

Acquisition in 2000
ArrowPoint Communications specializes in providing content switches designed to enhance the delivery of web content. Its products aim to improve internet performance for Internet Service Providers (ISPs), web hosting companies, and other clients by enabling a more efficient and reliable web experience. The technology allows for intelligent traffic management, directing data based on the type of content requested and its request frequency, thereby optimizing overall web performance.

Radiata

Venture Round in 2000
Radiata is a developer of high-speed wireless networking products for the home, small office or home office, enterprise and public area environments. Radiata is a privately held company with corporate headquarters in San Jose, California. There are research and development facilities based in Sydney, Australia. Radiata, Inc. operates as a subsidiary of Cisco Systems, Inc.

Pentacom

Acquisition in 2000
Pentacom, Ltd. provides networking solutions and information technology services, and it specializes in networking components that connect optical networks to the Internet backbone. The company was founded in 1998 and is based in Herzliya, Israel.

JetCell

Acquisition in 2000
JetCell is a company based in Menlo Park, California, that specializes in the development of wireless communications equipment tailored for in-building and metropolitan applications. Founded in 1998, JetCell focuses on creating standards-based wireless telephony solutions that cater to corporate networks. The company’s technology is designed to enhance connectivity in environments where traditional wireless signals may be weak or inconsistent, utilizing features optimized for small-footprint applications based on the GSM standard.

Comergent Technologies

Series B in 2000
Comergent Technologies specializes in providing eBusiness software applications designed for the extended enterprise, particularly within the telecommunications sector. Founded in 1998, the company offers a range of solutions that include guided selling and configuration, order management, pricing suite quotes and proposals, product management, account management, and marketing application suites. Additionally, Comergent Technologies provides professional services, hosting, and managed services to support its software offerings. In 2006, the company was acquired by AT&T, further integrating its innovative solutions into the telecommunications industry.

Atlantech Technologies

Acquisition in 2000
Atlantech Technologies provides its clients with class element management software. It develops element, network, and service management products on Unix platforms for telecommunications access technologies. Atlantech Technologies was founded in 1992 by David Sibbald. It is headquartered in Glasgow, Glasgow City.

Noochee Solutions

Venture Round in 2000
Noochee's suite of software applications enables telecom service providers to proactively manage the presentation.
Spanlink Communications, Inc. provides business communications technology and network integration solutions in the United States and internationally. It offers packaged applications, such as Spanlink Courtesy Callback that improves customer satisfaction and agent utilization rates; Customer Survey Manager, which provides users with a solution for creating, launching, and managing automated customer feedback surveys; Spanlink Top Customer that enables users to give designated customers attention; and SolutionWatch, an enterprise-grade application monitoring and systems reporting tool to provide alerts on flaws in the voice and data network. The company also provides CentralControl, a system management product that provides the multi-tenancy to manage voice network, enables senior level control at the data center, and provides access for routine changes at the edge; and IVR toolkits for unified customer voice portal, unified contact center enterprise, and unified contact center express platforms. In addition, it offers analysis, design, implementation, validation, launch, transition, and support services; consultative and assessment services, such as solution value analysis, voice readiness assessment, recording studio, reporting assessment, simulation testing, and post-deployment assessment services; and planning, migration, and support services. Further, Spanlink Communications provides contact center solutions, such as unified communications, unified customer contact, and network systems solutions; and interactive intelligence solutions, including enterprise IP telephony, contact center, hosted and on-premise contact center, and business process automation solutions. The company integrates unified communications, customer interaction, workforce optimization, and system management products that exploit the benefits of VoIP network infrastructures. Spanlink Communications, Inc. was founded in 1988 and is based in Minneapolis, Minnesota.
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