Twilio

Twilio is a cloud communications platform that enables developers and businesses to integrate voice, video, messaging, and authentication capabilities into their applications. Founded in 2008 and based in San Francisco, Twilio offers a range of application programming interfaces (APIs) that facilitate the creation of customized communication solutions, enhancing customer engagement across various channels such as SMS, VoIP, and chat. The company utilizes its extensive global network of carrier relationships, known as the Super Network, to provide efficient and cost-effective communication services. Additionally, Twilio supports startups, particularly in Europe, through dedicated funds that help them leverage its cloud communication APIs to develop innovative business solutions.

Khozema Shipchandler

CEO

Past deals in VoIP

Zipwhip

Acquisition in 2021
Zipwhip features software that helps people businesses have more effective conversations by text-enabling existing phone numbers. Zipwhip pairs direct network connectivity with easy out-of-the-box software, so businesses of any size can give customers the choice to “text or call” and handle two-way text conversations at scale. It was founded in 2007 and headquartered in Seattle, Washington.

ValueFirst

Acquisition in 2021
ValueFirst, founded in 2003, is an enterprise communication platform that facilitates connections between businesses and consumers. The company supports approximately 4 billion interactions monthly through its communication platform, which encompasses cloud-based services for SMS, voice, email, and authentication. Its offerings include a Communication Platform as a Service (CPaaS) and a unified cross-channel communication platform that automates workflows and enhances customer engagement. Additionally, ValueFirst provides an AI-driven conversation platform that enables the development and management of intelligent bots utilizing natural language processing. The company serves a diverse client base across various sectors, including banking, e-commerce, retail, and healthcare, and maintains strong partnerships with global telecom operators. With a workforce of over 300 employees, ValueFirst operates across multiple countries, including India, Australia, and the UAE.

Syniverse

Corporate Round in 2021
Syniverse specializes in providing transaction processing and intelligence solutions that facilitate mobile communications for mobile network operators, over-the-top providers, and enterprises globally. The company's offerings include secure global access networks for protecting critical data, cloud-based virtual networks for Internet of Things services, and mobile transaction services that encompass billing record processing, payment settlement, and mobile activity management. Additionally, Syniverse connects enterprises to the mobile ecosystem, enabling interactions with customers and employees via mobile devices, and offers data analytics to enhance subscriber experiences. With a presence in nearly 200 countries and connections to over 1,000 operators and 500 companies, Syniverse is dedicated to bridging technology and commercial divides, ensuring seamless communication across diverse networks and devices. Founded in 1987, the company is headquartered in Tampa, Florida, with regional offices worldwide.

Teravoz

Acquisition in 2020
Teravoz is a hosted PBX Platform for SMBs and Call Centers, and telephony APIs. Teravoz was born from the dream of providing VoIP services so that every company, regardless of its size and resources, can be as productive as large companies. We achieved this through state-of-the-art technologies, so we were able to build a solution package called Virtual PBX. Its clients are from the most different segments, serving fintech startups, e-commerce and logistics startups, offices, coworking spaces, offices, technical support teams, tourism agencies and others.

Ytica

Acquisition in 2018
Ytica.com a.s. is a software development company based in Prague, Czech Republic, specializing in contact center solutions. Established in 2016, Ytica offers a range of products that include reporting tools, speech analytics, and workforce optimization software. The company's solutions are designed to enhance the efficiency of contact centers, transforming them into effective growth engines while improving customer satisfaction. As of September 2018, Ytica operates as a subsidiary of Twilio Inc.

Kurento

Acquisition in 2016
Kurento is an open-source platform designed to facilitate the development of multimedia applications for both mobile and web environments. It offers a comprehensive software development framework that includes a media server written in C/C++. Kurento enables the creation of rich WebRTC applications by providing features such as large group communications, transcoding, recording, and advanced media processing. This platform aims to simplify the development process for developers looking to build multimedia-enabled applications efficiently.

Babelverse

Seed Round in 2013
Babelverse operates an online platform that specializes in providing real-time speech translation services. Founded in 2010 and based in San Francisco, the company offers a unique solution for on-demand interpretation, allowing users to communicate in any language through remote bilinguals or professional linguists. The platform caters to various scenarios, including mobile interactions, conference participation, and video content, enabling seamless communication across linguistic barriers. Babelverse's innovative application leverages online technology and mobile capabilities, positioning it as a pioneer in the field of human-powered translation services.
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