Twilio

Twilio is a cloud-based communications platform that provides developers and businesses with the tools to create customized communication experiences. By offering a range of application programming interfaces (APIs), Twilio allows users to integrate voice, video, messaging, and authentication features directly into their applications. This enables enhanced customer engagement and more contextual communications. The company utilizes its global network of carrier relationships, known as the Super Network, to ensure efficient and cost-effective communication solutions. Additionally, Twilio supports startups in Europe through its dedicated fund, which encourages the use of its web service APIs to foster innovation in various business sectors.

Elena Donio

President, Twilio Data and Applications

Khozema Shipchandler

CEO and Board Member

46 past transactions

Hyro

Series B in 2024
Hyro is a developer of a conversational artificial intelligence platform that simplifies user interactions across various digital channels. The platform leverages natural language understanding to create plug-and-play AI assistants that enable users to engage with information through voice or chat. By automatically building a knowledge graph from existing content, Hyro allows organizations to deploy and maintain their solutions with minimal friction, eliminating the need for extensive integration, playbooks, or training data. Additionally, the platform includes advanced analytics and conversation editing capabilities, enabling businesses to customize navigation and enhance customer engagement effectively.

Nurdle AI

Venture Round in 2023
87% of AI projects never make it to production. Whether it’s because they are inaccurate, hallucinate, don’t work in real-world contexts, misunderstand real people or that they’re stuck before they start because of the “cold-start problem”, the issue comes down to not enough high-quality use-case specific, privacy-compliant labeled data for training. But real-world human-labeled data is expensive and requires a lot of data science labor – and synthetic data is so low-quality and unrelated to the model’s actual use-case that it doesn’t improve performance much. Nurdle can help. By using real-world human-labeled kernel datasets built for specific use-cases, we produce enhanced synthetic datasets that perform almost as well as human-labeled at the speed and price of synthetic datasets. Contact us for a free data gap analysis showing you what kind of data you’re missing and how much you need for your performance target. Nurdle AI uses real-world custom use case datasets to generate synthetic datasets for accurate LLMs.

Frame AI (acquired by HubSpot)

Series B in 2022
Frame AI is a Streaming AI Platform based on the premier implementation of a STAG architecture. Frame AI enables enterprises to turn dormant unstructured data into a competitive advantage, by continuously surfacing opportunities to increase customer value and decrease operational costs.

Crumb

Seed Round in 2022
Crumb is a new fundraising partner to Real Salt Lake Arizona Youth Soccer. RSL-AZ is the largest youth soccer program in Arizona, with over 13,000 registered players in both competitive and recreational leagues. They look forward to helping RSL-AZ teams raise money to offset the rising costs of tournaments & travel, while also saving parents valuable time.

PolyAI

Series B in 2022
PolyAI Ltd is a company that specializes in developing a conversational artificial intelligence platform aimed at enhancing human-machine voice interactions. Founded in 2017 and headquartered in London, United Kingdom, with an additional office in New York, the company focuses on creating enterprise voice assistants capable of engaging in natural conversations with customers. These assistants utilize advanced machine learning and natural language processing to understand and respond to customer inquiries, regardless of phrasing or dialect. The platform supports features such as multilingual capabilities, data acquisition, and dynamic flow design, facilitating the creation of human-like interactions and improving customer service experiences across various industries.

Treble.ai

Series A in 2022
Treble.ai, Inc. is a Colombian company that specializes in providing a platform designed to enhance customer support for businesses. The platform facilitates the collection of customer feedback through SMS and email, enabling companies to gain valuable insights into their customers' needs. Additionally, Treble.ai offers tools for automating customer interactions via WhatsApp, allowing businesses to streamline their operations and engage in effective marketing practices. By focusing on mobile communications, Treble.ai aims to make these interactions more agile, intelligent, and personal, helping businesses stay attuned to their users' requirements.

EMARKETING SOLUTIONS

Seed Round in 2022
We help online businesses grow with Our best marketing tips and insights. We provide content on digital marketing tools, software, and online marketing education, All in one place

Courier

Series B in 2022
Courier provides a notification management platform that allows developers to effectively route user notifications across various communication channels, such as email, SMS, and messaging apps. By utilizing an API, the platform intelligently determines the optimal channel for delivering messages based on user engagement and online status. This capability enables businesses to craft a single message that can be reused across multiple channels or customized for specific platforms, ensuring timely and relevant communication with users, business partners, and external stakeholders. With a commitment to customer success, Courier has evolved alongside technological advancements while maintaining stable management practices and long-term relationships with its clients.

Postscript

Series C in 2022
Postscript is an eCommerce SMS platform that facilitates communication between brands and their customers through text message marketing. By allowing users to create and manage SMS marketing campaigns, the platform helps businesses engage effectively with their audience. It offers features such as detailed analytics and message automation based on customer interactions, which assist in optimizing campaigns for better sales outcomes. Postscript aims to address the challenges of declining email engagement by providing a more direct and customizable marketing channel through SMS, thereby enhancing customer engagement and driving revenue growth for eCommerce businesses.

Dream Business System

Seed Round in 2022
we help coaches, course creators, and trainers to build an online coaching business

WEBZELLA

Pre Seed Round in 2022
Digital Marketing and E-Learning Solution

BoostUp.ai

Series B in 2022
BoostUp.ai, Inc. operates a sales intelligence platform based in Santa Clara, California, designed to enhance sales operations by improving forecasting accuracy and efficiency. The platform analyzes both macro and micro-level risks, including sales forecasts, pipeline dynamics, and seller behavior, transforming unstructured data into actionable insights. By creating a connected experience across revenue operations, BoostUp.ai automates processes, enhances transparency, and identifies risks and opportunities within the sales pipeline. This not only drives team efficiency but also fosters high-performing sales teams, ultimately boosting sales execution and revenue growth. Numerous prominent companies utilize BoostUp.ai to achieve predictable revenue and enhance their sales processes.

Spectrum Labs

Series B in 2022
Spectrum Labs, Inc. is a technology company based in San Francisco, California, founded in 2016. It specializes in developing an artificial intelligence (AI)-based platform designed to identify and moderate harmful online behavior across various formats, including text and audio. The company's primary product, Guardian, offers a suite of tools that includes behavior identification models, content moderation capabilities, and an analytics dashboard. Spectrum Labs serves clients in sectors such as dating, gaming, marketplaces, and social platforms. By enabling trust and safety teams to effectively identify toxic behaviors, the company helps reduce content moderation costs while enhancing the detection of potentially damaging actions that could harm brands.

Boku Mobile Identity

Acquisition in 2022
Boku Mobile Identity provides mobile identity and authentication solutions driven by real-time connections to mobile network operators.

Paradox

Series C in 2021
Paradox, Inc. is a company that specializes in conversational artificial intelligence solutions for human resources and talent acquisition teams. Founded in 2016 and headquartered in Scottsdale, Arizona, Paradox offers a flagship product named Olivia, an AI recruiting assistant designed to enhance the candidate experience. The platform automates various administrative tasks such as candidate screening, interview scheduling, and real-time communication, allowing HR professionals to concentrate on meaningful interactions. By leveraging natural language processing, Olivia helps organizations capture and assess candidates efficiently while addressing their queries. Paradox serves a diverse clientele, including local retailers, regional school districts, and Fortune 100 companies, thereby streamlining the recruiting process for organizations of all sizes.

Calixa

Series A in 2021
Calixa is a GTM platform that gives teams the product insights they need to find, close, and grow customers amidst a sea of self-serve signups. Calixa pulls together a company's data from 3rd party apps (Salesforce, Zendesk, Stripe, etc), data warehouses (Snowflake and BigQuery), and product event data (Segment, Amplitude) and turns it into an intuitive and actionable app layer for customer facing teams.

Algolia

Series D in 2021
Algolia is a search-as-a-service platform that empowers businesses to enhance their digital experiences through fast and relevant search capabilities. It provides a robust application programming interface (API) that enables developers to seamlessly integrate powerful search functionalities into websites and applications. By offering the necessary infrastructure and tools, Algolia helps companies create optimized search and discovery experiences that improve user engagement, conversion rates, and overall revenue. This platform is designed to cater to organizations of all sizes, allowing consumers to effortlessly find and explore content across various digital channels, including web, mobile, and voice interfaces.

Terazo

Venture Round in 2021
Terazo is a software and platform development firm that specializes in providing integration and automation services across various industries, including healthcare and financial services. The company focuses on developing and supporting mission-critical applications, online services, and platforms that facilitate innovation for its clients. Terazo offers a range of services, including strategic consulting, software engineering, data engineering, and reliability engineering, aimed at helping businesses operate more efficiently and create new value. By leveraging its expertise, Terazo enables both large and small organizations to enhance their operational capabilities through effective integration and automation solutions.

Hyro

Series A in 2021
Hyro is a developer of a conversational artificial intelligence platform that simplifies user interactions across various digital channels. The platform leverages natural language understanding to create plug-and-play AI assistants that enable users to engage with information through voice or chat. By automatically building a knowledge graph from existing content, Hyro allows organizations to deploy and maintain their solutions with minimal friction, eliminating the need for extensive integration, playbooks, or training data. Additionally, the platform includes advanced analytics and conversation editing capabilities, enabling businesses to customize navigation and enhance customer engagement effectively.

Zipwhip

Acquisition in 2021
Zipwhip, Inc. operates a cloud-based texting platform that allows businesses in the United States and Canada to text-enable their existing landline and toll-free phone numbers. Founded in 2007 and headquartered in Seattle, Washington, the company serves small and mid-sized businesses across various sectors, including auto repair, healthcare, beauty services, and public safety. By providing the capability for two-way text conversations, Zipwhip enhances customer service and engagement, enabling businesses to field inquiries, schedule appointments, send reminders, and accept orders via text. Its technology combines direct network connectivity with user-friendly software, allowing organizations to communicate effectively and efficiently with their customers.

Ionic Security

Acquisition in 2021
Ionic Security, a data security platform, provides access control, intellectual property monitoring, data encryption, and policy management. Ionic Security (formerly Social Fortress) enables the use of cloud services by protecting sensitive data anywhere it travels and wherever it resides, whether on the corporate network, in the cloud or on mobile devices. The first unified data security platform of its kind, Ionic Security takes a comprehensive approach to secure data in today’s borderless enterprise by providing access control, intellectual property monitoring, data encryption, and policy management, without proxies or gateways or changes in user behavior. The company is headquartered in Atlanta, Georgia, and is backed by leading venture firms such as Kleiner Perkins Caufield & Byers, Google Ventures, TechOperators, and ff VC as well as industry experts Christopher Klaus, Ken Levine, Phil Dunkelberger, and Dr. Paul Judge.

Hippo Health

Pre Seed Round in 2021
Hippo Health, Inc., established in 2016 and located in Boulder, Colorado, specializes in developing an online healthcare communication platform that facilitates virtual medical care. The platform connects patients with clinicians, providing features such as secure messaging, real-time video consultations, automated prompts, and care team connectivity. Additionally, it enables real-time imaging reviews, ensuring a comprehensive and safe care experience for patients. By focusing on user-friendly and affordable solutions, Hippo Health aims to enhance the efficiency of healthcare delivery through innovative technology.

Community

Venture Round in 2021
Community is a social engagement platform that enables effective two-way communication between influencers and their audiences. It provides a unique 10-digit phone number that connects businesses, brands, public figures, and creators directly to their consumers. By facilitating interactions without the challenges of commercial interests, toxicity, and data privacy issues commonly found on social media, the platform allows a diverse range of users—including global brands, sports teams, artists, and small businesses—to engage with their audience on a personal level. This approach enhances communication and fosters meaningful relationships between influencers and their followers.

NovaBleep

Pre Seed Round in 2021
NovaBleep is an innovative communications infrastructure layer specifically designed for hospitals. Various modular components are included to replace communication streams such as pagers, referral systems, fault reporting systems, concern escalation systems, ward chats etc. By streamlining and digitalising these essential communication processes, NovaBleep revolutionises the way hospitals operate. The flow of a patient from entering an ED to discharge/death represents the flow of data. Not all of this data is yet digitalised. Data will be aggregated using NovaBleep for use in Machine Learning to predict the trajectory of patients, and to potentially predict mortality.

ValueFirst

Acquisition in 2021
ValueFirst, founded in 2003, is a company that specializes in connecting businesses with consumers through various telecom and internet channels. It offers a range of communication solutions, including Apple Business Messaging, chatbots, email, Google Business Messaging, Instagram, RCS Business Messaging, SMS, voice, and WhatsApp, enabling brands to create engaging conversational experiences. With a focus on providing enterprise digital services, ValueFirst assists clients in enhancing customer interactions and streamlining communication. The company employs approximately 500 individuals and has a presence in India, Indonesia, the Kingdom of Saudi Arabia, and the United Arab Emirates. Through its innovative platforms and smart APIs, ValueFirst aims to support businesses in driving revenue growth and improving customer satisfaction.

Syniverse Technologies

Corporate Round in 2021
Syniverse Holdings, Inc. specializes in transaction processing and intelligence solutions that facilitate mobile communications for mobile network operators, over-the-top providers, and enterprises globally. The company offers a range of services, including secure global access for mission-critical data, cloud-based solutions for Internet of Things deployment, and mobile transaction services that encompass billing record processing, payment settlement, and mobile activity management. Additionally, Syniverse provides tools for SMS and next-generation messaging, data transport, and risk management to enhance network security and efficiency. The company serves a diverse clientele, including mobile communications providers, global banks, and technology firms, connecting over 1,000 operators and 500 companies across nearly 200 countries. With a workforce of around 2,000 and regional offices worldwide, Syniverse focuses on bridging technology gaps to enable seamless interactions across devices and networks. Founded in 1987, the company is headquartered in Tampa, Florida.

Quiubas Mobile

Acquisition in 2020
The leading enterprise messaging provider in Mexico and Latam. Over 51 countries with direct owned connections. Quiubas is the top Mexico based messaging aggregator. With more than 10 years experience in the industry, Quiubas is a top player worldwide. Current presence expands to Netherlands, India, US, Colombia and Serbia.

Segment

Acquisition in 2020
Segment provides the customer data infrastructure that helps businesses put their customers first. Using Segment, companies can collect, unify, and connect their first-party to over 200 marketing, analytics, and data warehouse tools. It was founded in 2011 and headquartered in San Francisco, California.

Courier

Series A in 2020
Courier provides a notification management platform that allows developers to effectively route user notifications across various communication channels, such as email, SMS, and messaging apps. By utilizing an API, the platform intelligently determines the optimal channel for delivering messages based on user engagement and online status. This capability enables businesses to craft a single message that can be reused across multiple channels or customized for specific platforms, ensuring timely and relevant communication with users, business partners, and external stakeholders. With a commitment to customer success, Courier has evolved alongside technological advancements while maintaining stable management practices and long-term relationships with its clients.

Electric Imp

Acquisition in 2020
Electric Imp, Inc. operates an Internet of Things (IoT) platform that provides secure connectivity and lifecycle management solutions for businesses. The platform offers a range of services including device connectivity, security, asset management, and predictive maintenance, utilizing secure hardware modules that run on the company's impOS operating system. This system facilitates secure connections to the cloud, enabling businesses to integrate their IoT data with various cloud services and analytics platforms. Electric Imp's managed service model ensures continuous monitoring and updating for security, allowing clients to focus on their applications rather than infrastructure management. Founded in 2011 and headquartered in Los Altos, California, with an office in Cambridge, United Kingdom, Electric Imp also sells a variety of IoT-related products and prototyping accessories online, catering to businesses looking to enhance their device connectivity and operational efficiency.

Tech Matters

Seed Round in 2020
Tech Matters, Inc. is an IT consultancy firm based in Palo Alto, California, established in 2009. The company specializes in providing IT infrastructure and support to social organizations, focusing on initiatives such as helplines and efforts against unjust labor practices. Tech Matters aims to bridge the gap between donors, policymakers, and business leaders, leveraging technology to drive social impact and facilitate systemic change. By equipping organizations with advanced technological capabilities, Tech Matters helps them address significant social challenges effectively.

Teravoz

Acquisition in 2020
Teravoz is a hosted PBX Platform for SMBs and Call Centers, and telephony APIs. Teravoz was born from the dream of providing VoIP services so that every company, regardless of its size and resources, can be as productive as large companies. We achieved this through state-of-the-art technologies, so we were able to build a solution package called Virtual PBX. Its clients are from the most different segments, serving fintech startups, e-commerce and logistics startups, offices, coworking spaces, offices, technical support teams, tourism agencies and others.

Netagrow Technologies

Pre Seed Round in 2020
Netagrow's user-friendly mobile app provides a comprehensive suite of features designed to address key challenges faced by modern farmers. By leveraging cutting-edge AI and data analysis, Netagrow offers: - Early Disease Detection (Agrivision): This feature utilizes image recognition technology to identify potential crop diseases at an early stage, allowing farmers to take preventive measures and minimize losses. - Proactive Animal Health Monitoring (VertAlert): VertAlert leverages AI to monitor animal health metrics and behavior patterns. By analyzing data points, it can potentially detect signs of illness early on, enabling farmers to intervene before the animal's health deteriorates. - Expert Support on Demand (Farm Assist): Netagrow understands that even with AI assistance, farmers may require specialized advice. Farm Assist bridges this gap by connecting farmers directly with a network of qualified agricultural specialists for personalized guidance.

Abacashi

Seed Round in 2019
Abacashi is a leading crowdfunding platform based in São Paulo, Brazil, established in 2016. The company specializes in facilitating money pot arrangements for both private and public events, addressing common issues such as ensuring equitable contributions among friends. Abacashi enables users to create events and gather donations for various causes, streamlining the payment process within groups. The platform is known for its competitive rates, ensuring low transaction costs and efficient bank transfers, typically completed within 72 hours. Additionally, Abacashi prides itself on providing exceptional customer service, available seven days a week, to support its users in managing their financial contributions effectively.

SendGrid

Acquisition in 2018
SendGrid, Inc. is a digital communication platform based in the United States that specializes in email engagement for businesses. Founded in 2009 and headquartered in Denver, Colorado, SendGrid's cloud-based platform provides essential tools for developers and marketers to effectively communicate with their customers. Key services include an Email Application Programming Interface (API) that facilitates integration of email functionality into applications, Marketing Campaigns for managing customer contacts and executing email marketing strategies, and Expert Services aimed at optimizing email delivery. The platform's reliability and effectiveness enable it to deliver over 30 billion emails each month for a diverse range of clients, from tech-driven companies like Airbnb and Uber to traditional enterprises such as Intuit and Costco.

Ytica

Acquisition in 2018
Ytica develops software that turns your contact center into a growth engine and makes people happy to be your customer.

Inspectorio

Series A in 2018
Inspectorio Limited is a Hong Kong-based company that provides an AI-powered supply chain management platform tailored for the textile and clothing industries. Founded in 2010, the platform supports quality inspections in factories across Asia, enhancing operational efficiency and sustainability. Inspectorio's technology offers real-time data sharing, predictive action plans, and risk assessment tools, allowing global brands, retailers, and their suppliers to improve decision-making and reduce production risks. By digitizing and connecting various supply chain processes, Inspectorio aims to deliver greater visibility and control over production operations, thereby optimizing overall performance and resilience within the supply chain ecosystem.

Cell-Ed

Seed Round in 2018
Cell-Ed offers employers and education providers a complete mobile messaging solution to reach, teach, coach, and upskill today's workforce. Cell-Ed was founded in 2014 and headquartered in Palo Alto, California.

Hustle

Series A in 2017
Hustle, Inc. operates a peer-to-peer text messaging platform that allows organizations to communicate directly with their contacts. Founded in 2014 and based in San Francisco, the company offers a software-as-a-service solution that supports personal text messaging for various purposes, including event attendance, fundraising, admissions, recruiting, advocacy, and sales and marketing. Hustle's platform emphasizes two-way conversations, enabling users to engage in meaningful dialogues with large audiences. It also provides tools for tracking goals, managing contacts, and viewing conversation histories, which help clients strengthen relationships and enhance their outreach efforts. Through this approach, Hustle aims to connect organizations with a broader demographic in an efficient and effective manner.

Fast Forward

Venture Round in 2017
Fast Forward is an accelerator dedicated to supporting social technology nonprofits. The organization offers a three-month program that includes a philanthropic grant, access to experienced mentors, a tailored curriculum, and a supportive community. By providing both financial and human capital, Fast Forward aims to help these nonprofits scale their technology solutions and maximize their impact in addressing social challenges.

Beepsend SMS

Acquisition in 2017
Beepsend offers global connectivity with solutions for SMS-MT, HLR Lookup, Premium SMS and Billing services. By being an operator with it's own infrastructure, Beepsend is competitive, offering a high-capacity platform with connectivity suitable for various clients’ needs. Beepsend is accredited by the Swedish Telecom Regulatory Authority as a Swedish mobile operator and certified by GSMA as an Open Connectivity Solution Provider for SMS Hubbing.

Kurento

Acquisition in 2016
Kurento is an open source platform making possible the creation of rich WebRTC and multimedia applications in a fast and simple manner.

OnePageCRM

Seed Round in 2013
OnePageCRM is a cloud-based sales management platform tailored for small businesses and solopreneurs, particularly in the consulting and professional services sectors. The system combines a contact database with a productivity tool, simplifying customer relationship management into manageable daily tasks. By processing daily actions and facilitating email product offerings without the need for extensive administrative support, OnePageCRM enables users to effectively convert leads into customers and achieve their business growth targets.

Babelverse

Seed Round in 2013
Babelverse is the first and only human powered "universal translator." 1st solution for on-demand interpretation (real time translation of spoken communication) in any language by remote bilinguals or professional linguists, in various situations, such as on-the-spot on your mobile, attending a conference, watching a video, etc.
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