True Ventures

Synadia Communications Inc. is a technology company based in Los Angeles, California, focused on developing a global utility platform for connecting digital systems, services, and devices. Established in 2017, Synadia is the leader in the development of NATS.io, an open-source messaging system designed for cloud-native applications, microservices architectures, and Internet of Things (IoT) messaging. The company offers NGS, a secure and globally available communications platform built on NATS.io, along with additional services such as commercial support, consulting, non-recurring engineering, and training. By leveraging its innovative technology, Synadia aims to provide scalable and secure messaging solutions that facilitate modern distributed systems across various applications.

Push Protocol is a decentralized communication platform designed for the web3 ecosystem, enabling users to receive notifications related to both on-chain and off-chain activities. The protocol facilitates notifications from various decentralized applications (dApps), smart contracts, and backend services, all linked to users' wallet addresses. This allows for a flexible and open communication network where notifications can be triggered by diverse on-chain or off-chain logic. Push Protocol operates in a gasless, multichain, and platform-agnostic manner, ensuring that any crypto wallet or infrastructure service can display these notifications to users. By leveraging this system, users can engage with notifications and potentially earn cryptocurrency rewards through their interactions.

Hi Marley, Inc. is an innovative company based in Boston, Massachusetts, that specializes in enhancing communication within the insurance industry. Founded in 2017, it offers a platform named Marley, which integrates intelligent messaging with a human touch to facilitate seamless interactions between insurance companies and their customers. The platform enables insurers to efficiently manage conversations related to claims, underwriting, and policyholder services, ensuring that customers receive timely updates and responses to their inquiries. By bridging communication gaps, Hi Marley aims to improve customer satisfaction and streamline operations for auto, home, and business insurance providers.

Synadia Communications Inc. is a technology company based in Los Angeles, California, focused on developing a global utility platform for connecting digital systems, services, and devices. Established in 2017, Synadia is the leader in the development of NATS.io, an open-source messaging system designed for cloud-native applications, microservices architectures, and Internet of Things (IoT) messaging. The company offers NGS, a secure and globally available communications platform built on NATS.io, along with additional services such as commercial support, consulting, non-recurring engineering, and training. By leveraging its innovative technology, Synadia aims to provide scalable and secure messaging solutions that facilitate modern distributed systems across various applications.

Hi Marley, Inc. is an innovative company based in Boston, Massachusetts, that specializes in enhancing communication within the insurance industry. Founded in 2017, it offers a platform named Marley, which integrates intelligent messaging with a human touch to facilitate seamless interactions between insurance companies and their customers. The platform enables insurers to efficiently manage conversations related to claims, underwriting, and policyholder services, ensuring that customers receive timely updates and responses to their inquiries. By bridging communication gaps, Hi Marley aims to improve customer satisfaction and streamline operations for auto, home, and business insurance providers.

Hi Marley, Inc. is an innovative company based in Boston, Massachusetts, that specializes in enhancing communication within the insurance industry. Founded in 2017, it offers a platform named Marley, which integrates intelligent messaging with a human touch to facilitate seamless interactions between insurance companies and their customers. The platform enables insurers to efficiently manage conversations related to claims, underwriting, and policyholder services, ensuring that customers receive timely updates and responses to their inquiries. By bridging communication gaps, Hi Marley aims to improve customer satisfaction and streamline operations for auto, home, and business insurance providers.

Helpshift, Inc. is a company that specializes in mobile customer service software, providing a support platform designed for both mobile and web applications. Established in 2012 and headquartered in San Francisco, Helpshift addresses the specific needs of the mobile era by offering an in-app help experience. Its platform features functionalities such as in-app FAQs, chat, a comprehensive CRM ticketing system, campaigns, and surveys, all aimed at enhancing customer engagement. Helpshift pioneered in-app messaging for support, allowing users to resolve issues without leaving their apps. Utilizing automation through bots, the platform can handle up to 90% of user inquiries, significantly improving response times and lowering costs. Helpshift serves a wide range of prominent clients, including Supercell, Tencent, and Microsoft, and is installed on two billion devices worldwide, reaching over 820 million active consumers each month.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in developing interactive applications allowing users to engage in conversation with digital and physical characters. The company's primary offering, the PullString Platform, provides a comprehensive authoring environment, artificial intelligence capabilities, and conversation analytics, catering to various industries such as entertainment, customer service, gaming, and more. This platform supports major conversational channels including Facebook Messenger, Amazon Alexa, and others, enabling the creation of engaging experiences like Call of Duty’s Lt Reyes and Hello Barbie. Founded in 2011 as ToyTalk, PullString has transformed the landscape of computer conversation through its innovative blend of design and technology, allowing organizations to collaboratively develop and publish dynamic voice applications. The company rebranded to PullString in 2016 and has secured significant funding to further its mission in the realm of conversational experiences.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in developing interactive applications allowing users to engage in conversation with digital and physical characters. The company's primary offering, the PullString Platform, provides a comprehensive authoring environment, artificial intelligence capabilities, and conversation analytics, catering to various industries such as entertainment, customer service, gaming, and more. This platform supports major conversational channels including Facebook Messenger, Amazon Alexa, and others, enabling the creation of engaging experiences like Call of Duty’s Lt Reyes and Hello Barbie. Founded in 2011 as ToyTalk, PullString has transformed the landscape of computer conversation through its innovative blend of design and technology, allowing organizations to collaboratively develop and publish dynamic voice applications. The company rebranded to PullString in 2016 and has secured significant funding to further its mission in the realm of conversational experiences.

Helpshift, Inc. is a company that specializes in mobile customer service software, providing a support platform designed for both mobile and web applications. Established in 2012 and headquartered in San Francisco, Helpshift addresses the specific needs of the mobile era by offering an in-app help experience. Its platform features functionalities such as in-app FAQs, chat, a comprehensive CRM ticketing system, campaigns, and surveys, all aimed at enhancing customer engagement. Helpshift pioneered in-app messaging for support, allowing users to resolve issues without leaving their apps. Utilizing automation through bots, the platform can handle up to 90% of user inquiries, significantly improving response times and lowering costs. Helpshift serves a wide range of prominent clients, including Supercell, Tencent, and Microsoft, and is installed on two billion devices worldwide, reaching over 820 million active consumers each month.

Messageme.com is to provide an emotionally engaging communication experience that's fun, lightweight and ubiquitous. Messaging revolves around a simple loop: users send messages and respond to messages. Social gaming showed that there are ways to tweak the experience around this loop to increase its performance drastically by influencing the emotions surrounding reciprocal interactions. They believe there is a large opportunity to provide a new level of engagement and excitement in messaging apps by applying these techniques and philosophies. MessageMe had also been courted by Snapchat as well as an app maker out of Europe, Truecaller. And, after earnouts, the price that Yahoo paid to acqui-hire MessageMe is between $30 million and $40 million.

Messageme.com is to provide an emotionally engaging communication experience that's fun, lightweight and ubiquitous. Messaging revolves around a simple loop: users send messages and respond to messages. Social gaming showed that there are ways to tweak the experience around this loop to increase its performance drastically by influencing the emotions surrounding reciprocal interactions. They believe there is a large opportunity to provide a new level of engagement and excitement in messaging apps by applying these techniques and philosophies. MessageMe had also been courted by Snapchat as well as an app maker out of Europe, Truecaller. And, after earnouts, the price that Yahoo paid to acqui-hire MessageMe is between $30 million and $40 million.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in developing interactive applications allowing users to engage in conversation with digital and physical characters. The company's primary offering, the PullString Platform, provides a comprehensive authoring environment, artificial intelligence capabilities, and conversation analytics, catering to various industries such as entertainment, customer service, gaming, and more. This platform supports major conversational channels including Facebook Messenger, Amazon Alexa, and others, enabling the creation of engaging experiences like Call of Duty’s Lt Reyes and Hello Barbie. Founded in 2011 as ToyTalk, PullString has transformed the landscape of computer conversation through its innovative blend of design and technology, allowing organizations to collaboratively develop and publish dynamic voice applications. The company rebranded to PullString in 2016 and has secured significant funding to further its mission in the realm of conversational experiences.

Helpshift, Inc. is a company that specializes in mobile customer service software, providing a support platform designed for both mobile and web applications. Established in 2012 and headquartered in San Francisco, Helpshift addresses the specific needs of the mobile era by offering an in-app help experience. Its platform features functionalities such as in-app FAQs, chat, a comprehensive CRM ticketing system, campaigns, and surveys, all aimed at enhancing customer engagement. Helpshift pioneered in-app messaging for support, allowing users to resolve issues without leaving their apps. Utilizing automation through bots, the platform can handle up to 90% of user inquiries, significantly improving response times and lowering costs. Helpshift serves a wide range of prominent clients, including Supercell, Tencent, and Microsoft, and is installed on two billion devices worldwide, reaching over 820 million active consumers each month.

Mail Bypass, Inc., doing business as Message Bus, provides a cloud-native application service for enabling and powering messaging across email and mobile channels. Its service enables enterprises and application developers to deliver transactional and marketing messages, including emails, SMS, push mails, and social messages. The company was incorporated in 2010 and is based in Corte Madera, California.

Messageme.com is to provide an emotionally engaging communication experience that's fun, lightweight and ubiquitous. Messaging revolves around a simple loop: users send messages and respond to messages. Social gaming showed that there are ways to tweak the experience around this loop to increase its performance drastically by influencing the emotions surrounding reciprocal interactions. They believe there is a large opportunity to provide a new level of engagement and excitement in messaging apps by applying these techniques and philosophies. MessageMe had also been courted by Snapchat as well as an app maker out of Europe, Truecaller. And, after earnouts, the price that Yahoo paid to acqui-hire MessageMe is between $30 million and $40 million.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in developing interactive applications allowing users to engage in conversation with digital and physical characters. The company's primary offering, the PullString Platform, provides a comprehensive authoring environment, artificial intelligence capabilities, and conversation analytics, catering to various industries such as entertainment, customer service, gaming, and more. This platform supports major conversational channels including Facebook Messenger, Amazon Alexa, and others, enabling the creation of engaging experiences like Call of Duty’s Lt Reyes and Hello Barbie. Founded in 2011 as ToyTalk, PullString has transformed the landscape of computer conversation through its innovative blend of design and technology, allowing organizations to collaboratively develop and publish dynamic voice applications. The company rebranded to PullString in 2016 and has secured significant funding to further its mission in the realm of conversational experiences.

Just.me is a mobile messaging platform that combines the functionalities of various communication tools into a single application. It allows users to capture and share memories through photos, videos, voice messages, and text, all while providing control over who can view their content. Users can save personal memories, share them with selected contacts, or publish them publicly. The app leverages the smartphone address book to ensure clarity in sharing, eliminating confusion about who sees each message. Currently, Just.me is in beta for iPhone and is being developed for Android, with a web version available that offers reduced features. The focus of Just.me is to empower users by giving them full control over their information and messages.

Mail Bypass, Inc., doing business as Message Bus, provides a cloud-native application service for enabling and powering messaging across email and mobile channels. Its service enables enterprises and application developers to deliver transactional and marketing messages, including emails, SMS, push mails, and social messages. The company was incorporated in 2010 and is based in Corte Madera, California.