Cresta is a company that specializes in enhancing customer service through artificial intelligence. It provides a customer experience platform that assists sales and service agents by managing inquiries and facilitating effective communication with customers. The platform is designed to surface relevant information at critical moments, thereby improving the quality of customer interactions. By augmenting the capabilities of sales teams, Cresta enables businesses to significantly increase productivity and conversion rates, effectively doubling the efficiency of their customer service operations.
Zopper is an insurance infrastructure API platform that collaborates with insurance providers to develop personalized and smaller insurance products, which it supplies to various distribution partners. The company offers a marketplace that enhances access to insurance through features such as a mobile application, CRM management, digital onboarding, and real-time claim tracking. By focusing on sales, operations, and marketing, Zopper enables clients to tailor insurance plans to meet the specific needs of their customers, thereby democratizing access to insurance distribution.
CleverTap
Series D in 2022
CleverTap is an engagement platform designed to assist brands in maximizing customer lifetime value by creating personalized experiences that foster customer retention. The platform enables businesses to orchestrate individualized experiences throughout customer lifecycles and craft tailored journeys that last over time. It provides comprehensive analytics that covers every aspect of the customer lifecycle, allowing businesses to measure and optimize experiences in real-time. Additionally, CleverTap incorporates advanced artificial intelligence capabilities, which enhance decision-making by delivering insightful and prescriptive recommendations, ensuring that brands can respond effectively to customer needs.
Bravado is a community platform aimed at sales professionals, founded in 2017 and headquartered in San Francisco, California. It provides online tools and organizes in-person events to assist its members in amplifying their voices, enhancing their personal brands, and connecting with peers in the sales industry. The platform emphasizes customer endorsements, establishing a trusted network that enables sales professionals to generate referrals and develop their careers effectively. Through its resources, Bravado seeks to empower individuals in the sales field to excel in their roles and foster meaningful professional relationships.
Vivun Inc. is a company based in Oakland, California, that specializes in presales pipeline management through its innovative platform. Established in 2018, Vivun provides tools designed to enhance technical sales processes, including opportunity management, competitive intelligence, and battle cards. The platform integrates seamlessly with existing customer relationship management systems, allowing organizations to improve forecast accuracy and identify new revenue opportunities. Notably, Vivun offers the world’s first AI Sales Engineer, which helps businesses scale technical expertise and optimize their operations. Prominent clients such as ADP, Coupa, and Docusign utilize Vivun's solutions to accelerate deal closures while reducing sales costs.
Toplyne is a Bengaluru-based company founded in 2021 that offers a plug-and-play platform designed for product-led growth (PLG) businesses. The platform assists sales teams in identifying users and accounts with a high potential for conversion from a freemium model to paid services. By providing insights into customer intent signals, Toplyne enables businesses to analyze which customers are most likely to purchase their products, thereby enhancing the overall user experience. The intuitive nature of the platform allows companies to effectively focus their sales efforts on the most promising leads, streamlining the process of converting users into paying customers.
Qualified
Series C in 2022
Qualified is the pipeline generation platform for revenue teams that utilize Salesforce to expand their pipeline. They do this by using their most valuable sales and marketing resource, the corporate website, to find the most valuable buyers, find buyer intent signals, and initiate sales talk right away. In order to detect account-based buyer intent and enable real-time sales discussions, Qualified, which is based on Salesforce, links the website with Salesforce data.
Demostack
Series B in 2022
Demostack is a pioneering demo experience platform that enables software-as-a-service (SaaS) companies to enhance customer engagement through customized, high-fidelity demos. The platform allows users to create interactive and personalized demos quickly, without the need for coding or extensive design work. This capability significantly reduces the time required to develop demos, eliminating the typical delays associated with research and development processes. By providing a tool that streamlines the demo creation process, Demostack helps product teams improve their product showcases and ultimately boosts sales conversion rates.
UrbanPiper
Series B in 2022
UrbanPiper provides a comprehensive restaurant management platform aimed at simplifying order management and enhancing customer service for restaurants. The platform allows restaurants to onboard easily and set up automations for their online business across food aggregator apps while also enabling them to create their own direct ordering systems. It includes a suite of tools for managing online orders, centralized menu control, inventory tracking, and access to operational and sales data through a user-friendly dashboard. Additionally, UrbanPiper's solutions extend to in-store operations, allowing restaurants to manage individual locations or entire chains efficiently, thereby improving operational efficiency and customer satisfaction.
Cresta is a company that specializes in enhancing customer service through artificial intelligence. It provides a customer experience platform that assists sales and service agents by managing inquiries and facilitating effective communication with customers. The platform is designed to surface relevant information at critical moments, thereby improving the quality of customer interactions. By augmenting the capabilities of sales teams, Cresta enables businesses to significantly increase productivity and conversion rates, effectively doubling the efficiency of their customer service operations.
Census is a data activation platform that specializes in synchronizing data warehouses with customer relationship management and operational tools. By utilizing Reverse ETL technology, Census enables businesses to transform their data into actionable insights without the need for custom scripts or significant engineering resources. This functionality allows marketing and sales teams to access and utilize reliable customer data effectively. Numerous companies, such as Fivetran, Canva, Sonos, and Figma, leverage Census to enhance their operations, leading to significant improvements like personalized marketing for millions of users, a tenfold increase in sales productivity, and a substantial reduction in support response times. Through its platform, Census aims to facilitate better decision-making and operational efficiency for its clients.
6Sense is a company that transforms how organizations manage and convert sales pipelines into revenue. It offers a predictive intelligence platform that leverages artificial intelligence, big data, and machine learning to capture anonymous buying signals and provide insights into customer behavior. By identifying the right accounts and suggesting optimal communication channels and messages, 6Sense helps sales, marketing, and customer success teams enhance pipeline quality and accelerate sales processes. This technology not only reduces guesswork and friction in the sales journey but also aims to increase conversion rates and facilitate predictable revenue growth. Through its omnichannel connectivity and visibility, 6Sense enables revenue teams to make informed decisions based on buyer intent data and other predictive analytics.
Highspot, Inc. is a cloud-based sales engagement platform founded in 2012 and headquartered in Seattle, Washington, with an additional office in London, United Kingdom. The platform enhances how companies engage with their customers by providing intelligent content management, contextual guidance, and actionable analytics. Highspot enables businesses to optimize their content through features like semantic search and intelligent recommendations, while also delivering real-time alerts on customer interactions. Additionally, it offers marketing and sales portals, as well as customizable sales playbooks tailored to various roles, profiles, and industries. By integrating training, coaching, and engagement intelligence, Highspot aims to improve sales team performance and drive repeatable revenue for companies worldwide.
Ignition is a leading revenue operations platform for professional services businesses to streamline how they engage clients and get paid. Businesses such as accounting and service-based businesses use Ignition to help them grow, be more efficient, and create win-win client relationships. With Ignition, professionals can easily engage new and existing clients with a clear scope of work, and get paid on time by automating billing and payment collection - all in one place. Ignition also connects with leading apps to run businesses workflows and automate time-consuming tasks, such as client onboarding or invoice reconciliation.
ClickUp is a workplace productivity platform that provides customizable solutions for various departments within organizations. Founded in 2017 by Zeb Evans and Alex Yurkowski, the company is headquartered in San Diego, California. ClickUp's platform enables teams to plan, organize, and collaborate on projects effectively, offering features such as task management, documents, wikis, chat, and integrations with other popular tools. With a focus on enhancing team productivity, ClickUp includes functionalities like reminders, goals, and calendars to help team members stay synchronized and achieve their objectives. The platform is available through a subscription model, making it accessible to a wide range of users.
Gong is a revenue intelligence company that analyzes sales conversations and customer interactions. The company captures and processes data from various communication channels. It provides insights related to sales performance and customer engagement. Gong serves industries including technology, finance, and healthcare.
Outreach Inc. is a sales engagement platform that enhances revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2011 and headquartered in Seattle, with an office in London, the company offers solutions for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its platform employs machine learning to automate repetitive tasks, track sales statistics, and provide insights into buyer sentiment, allowing sales teams to tailor their approaches based on real-time emotive signals. Outreach's client base includes prominent companies such as Zoom, Adobe, and Microsoft, who utilize the platform to improve the efficiency and effectiveness of their sales processes, ultimately driving predictable and measurable growth.
ActiveCampaign
Series C in 2021
ActiveCampaign, LLC is a marketing and sales automation platform based in Chicago, Illinois, founded in 2003. The company specializes in providing businesses of all sizes with tools for email marketing, transactional email, and customer relationship management (CRM). Its platform offers over 800 pre-built automation workflows that integrate marketing and sales processes, enabling users to create personalized customer experiences through automated communication across various channels, including social media, email, messaging, and text. ActiveCampaign's solutions are designed to help businesses connect effectively with their customers by streamlining processes and delivering intelligence-driven, targeted messages. Additionally, the company provides help desk support and survey solutions, further enhancing its offerings in customer experience automation.
Chili Piper
Series B in 2021
Chili Piper is a company that specializes in automated scheduling tools designed for sales teams to enhance their engagement with leads and customers. Founded in 2016 and based in Brooklyn, New York, Chili Piper offers an intelligent concierge product that allows prospects to easily book meetings or initiate phone calls immediately after submitting a form on a website. The software employs smart rules to qualify and route leads to the appropriate representatives in real-time, streamlining the lead handoff process from Sales Development Representatives to Account Executives. Additionally, it facilitates meeting bookings stemming from marketing campaigns and live events, ultimately helping organizations improve productivity and satisfaction within their revenue teams by automating essential pre-meeting, during-meeting, and post-meeting processes.
6Sense is a company that transforms how organizations manage and convert sales pipelines into revenue. It offers a predictive intelligence platform that leverages artificial intelligence, big data, and machine learning to capture anonymous buying signals and provide insights into customer behavior. By identifying the right accounts and suggesting optimal communication channels and messages, 6Sense helps sales, marketing, and customer success teams enhance pipeline quality and accelerate sales processes. This technology not only reduces guesswork and friction in the sales journey but also aims to increase conversion rates and facilitate predictable revenue growth. Through its omnichannel connectivity and visibility, 6Sense enables revenue teams to make informed decisions based on buyer intent data and other predictive analytics.
Acquire is a unified customer engagement platform that brings all communication, interactions, channels, and tools under one roof. With Acquire, teams are able to respond to customers instantly using live chat, chatbots, cobrowse, video and voice, email, SMS, and more — all from one simplified dashboard.
Highspot, Inc. is a cloud-based sales engagement platform founded in 2012 and headquartered in Seattle, Washington, with an additional office in London, United Kingdom. The platform enhances how companies engage with their customers by providing intelligent content management, contextual guidance, and actionable analytics. Highspot enables businesses to optimize their content through features like semantic search and intelligent recommendations, while also delivering real-time alerts on customer interactions. Additionally, it offers marketing and sales portals, as well as customizable sales playbooks tailored to various roles, profiles, and industries. By integrating training, coaching, and engagement intelligence, Highspot aims to improve sales team performance and drive repeatable revenue for companies worldwide.
UrbanPiper
Series A in 2019
UrbanPiper provides a comprehensive restaurant management platform aimed at simplifying order management and enhancing customer service for restaurants. The platform allows restaurants to onboard easily and set up automations for their online business across food aggregator apps while also enabling them to create their own direct ordering systems. It includes a suite of tools for managing online orders, centralized menu control, inventory tracking, and access to operational and sales data through a user-friendly dashboard. Additionally, UrbanPiper's solutions extend to in-store operations, allowing restaurants to manage individual locations or entire chains efficiently, thereby improving operational efficiency and customer satisfaction.
CleverTap
Series C in 2019
CleverTap is an engagement platform designed to assist brands in maximizing customer lifetime value by creating personalized experiences that foster customer retention. The platform enables businesses to orchestrate individualized experiences throughout customer lifecycles and craft tailored journeys that last over time. It provides comprehensive analytics that covers every aspect of the customer lifecycle, allowing businesses to measure and optimize experiences in real-time. Additionally, CleverTap incorporates advanced artificial intelligence capabilities, which enhance decision-making by delivering insightful and prescriptive recommendations, ensuring that brands can respond effectively to customer needs.
Ignition is a leading revenue operations platform for professional services businesses to streamline how they engage clients and get paid. Businesses such as accounting and service-based businesses use Ignition to help them grow, be more efficient, and create win-win client relationships. With Ignition, professionals can easily engage new and existing clients with a clear scope of work, and get paid on time by automating billing and payment collection - all in one place. Ignition also connects with leading apps to run businesses workflows and automate time-consuming tasks, such as client onboarding or invoice reconciliation.
CleverTap
Series B in 2019
CleverTap is an engagement platform designed to assist brands in maximizing customer lifetime value by creating personalized experiences that foster customer retention. The platform enables businesses to orchestrate individualized experiences throughout customer lifecycles and craft tailored journeys that last over time. It provides comprehensive analytics that covers every aspect of the customer lifecycle, allowing businesses to measure and optimize experiences in real-time. Additionally, CleverTap incorporates advanced artificial intelligence capabilities, which enhance decision-making by delivering insightful and prescriptive recommendations, ensuring that brands can respond effectively to customer needs.
Freshworks
Series F in 2016
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series E in 2015
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Zopper is an insurance infrastructure API platform that collaborates with insurance providers to develop personalized and smaller insurance products, which it supplies to various distribution partners. The company offers a marketplace that enhances access to insurance through features such as a mobile application, CRM management, digital onboarding, and real-time claim tracking. By focusing on sales, operations, and marketing, Zopper enables clients to tailor insurance plans to meet the specific needs of their customers, thereby democratizing access to insurance distribution.
Freshworks
Series D in 2014
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series C in 2013
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series B in 2012
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series A in 2011
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.