Tiger Global Management

Cresta is a company that specializes in enhancing customer service through artificial intelligence. It provides a customer experience platform that assists sales and service agents by managing inquiries and facilitating effective communication with customers. The platform is designed to surface relevant information at critical moments, thereby improving the quality of customer interactions. By augmenting the capabilities of sales teams, Cresta enables businesses to significantly increase productivity and conversion rates, effectively doubling the efficiency of their customer service operations.

Zopper is an insurance infrastructure API platform that collaborates with insurance providers to create personalized insurance products for distribution partners. The company specializes in enhancing sales, operations, and marketing within the insurance sector. Zopper's marketplace facilitates access to insurance through features such as a mobile application, customer relationship management (CRM) tools, digital onboarding, and real-time claim tracking. This comprehensive approach enables clients to effectively curate and offer suitable insurance plans tailored to their customers' needs. By democratizing access to insurance distribution, Zopper plays a significant role in streamlining the insurance process for both providers and consumers.

CleverTap is an all-in-one engagement platform designed to assist brands in maximizing customer lifetime value by creating personalized experiences that foster customer retention. The platform enables businesses to orchestrate tailored experiences for individuals throughout their lifecycle, allowing for the design of personalized journeys that can last a lifetime. CleverTap provides comprehensive analytics that cover every aspect of the customer lifecycle, empowering businesses to measure and optimize each experience in real-time. Additionally, its advanced AI capabilities offer insightful, empathetic, and prescriptive recommendations, facilitating smarter and faster decision-making for brands seeking to enhance customer engagement and loyalty.

Bravado Network, Inc. is a professional community platform tailored for sales professionals, founded in 2017 and headquartered in San Francisco, California. The company provides online tools and hosts in-person events that empower members to enhance their personal brands, connect with peers, and improve their professional skills. Bravado leverages customer endorsements to establish a trusted network, allowing sales professionals to generate referrals and gain better control over their careers. Through its innovative services, Bravado aims to amplify the voices of sales professionals, fostering a supportive environment that helps them excel in their roles.

Vivun Inc. is a company based in Oakland, California, that specializes in presales pipeline management through its innovative platform. Established in 2018, Vivun provides tools designed to enhance technical sales processes, including opportunity management, competitive intelligence, and battle cards. The platform integrates seamlessly with existing customer relationship management systems, allowing organizations to improve forecast accuracy and identify new revenue opportunities. Notably, Vivun offers the world’s first AI Sales Engineer, which helps businesses scale technical expertise and optimize their operations. Prominent clients such as ADP, Coupa, and Docusign utilize Vivun's solutions to accelerate deal closures while reducing sales costs.

Toplyne is a Bengaluru-based company founded in 2021 that offers a plug-and-play platform designed for product-led growth (PLG) businesses. The platform assists sales teams in identifying users and accounts with a high potential for conversion from a freemium model to paid services. By providing insights into customer intent signals, Toplyne enables businesses to analyze which customers are most likely to purchase their products, thereby enhancing the overall user experience. The intuitive nature of the platform allows companies to effectively focus their sales efforts on the most promising leads, streamlining the process of converting users into paying customers.

Qualified.com, Inc. specializes in a conversational marketing platform designed to enhance engagement with potential customers. The platform alerts sales teams when qualified leads visit their websites, enabling immediate interaction through chat, voice calls, and screen sharing. Tailored for companies utilizing Salesforce, Qualified empowers enterprise sales and marketing teams to convert their corporate websites into effective sales tools, thereby optimizing their sales pipelines. By providing a comprehensive view of website visitors and equipping businesses with the necessary tools to identify target buyers, Qualified facilitates real-time conversations that can significantly drive sales growth. The company, based in San Francisco, California, was formerly known as FATBEAR LABS Inc. and rebranded in January 2019.

Demostack is a pioneering demo experience platform that enables software-as-a-service (SaaS) companies to enhance customer engagement through customized, high-fidelity demos. The platform allows users to create interactive and personalized demos quickly, without the need for coding or extensive design work. This capability significantly reduces the time required to develop demos, eliminating the typical delays associated with research and development processes. By providing a tool that streamlines the demo creation process, Demostack helps product teams improve their product showcases and ultimately boosts sales conversion rates.

UrbanPiper is a technology company that provides a comprehensive restaurant management platform designed to streamline order management and enhance customer service. The platform allows restaurants to onboard easily and automate their online operations across food aggregator apps while also facilitating the creation of a direct ordering experience. UrbanPiper's suite of tools includes centralized menu control, inventory tracking, and operational dashboards that provide valuable insights into sales data. Additionally, the platform integrates with existing point-of-sale systems, enabling restaurants to improve operational efficiency, reduce errors, and elevate customer satisfaction. By offering end-to-end solutions, UrbanPiper aims to help restaurants focus on their core objective of delivering quality food while effectively managing both online and in-store operations.

Cresta is a company that specializes in enhancing customer service through artificial intelligence. It provides a customer experience platform that assists sales and service agents by managing inquiries and facilitating effective communication with customers. The platform is designed to surface relevant information at critical moments, thereby improving the quality of customer interactions. By augmenting the capabilities of sales teams, Cresta enables businesses to significantly increase productivity and conversion rates, effectively doubling the efficiency of their customer service operations.

Census is a data activation platform that specializes in synchronizing data warehouses with customer relationship management and operational tools. By utilizing Reverse ETL technology, Census enables businesses to transform their data into actionable insights without the need for custom scripts or significant engineering resources. This functionality allows marketing and sales teams to access and utilize reliable customer data effectively. Numerous companies, such as Fivetran, Canva, Sonos, and Figma, leverage Census to enhance their operations, leading to significant improvements like personalized marketing for millions of users, a tenfold increase in sales productivity, and a substantial reduction in support response times. Through its platform, Census aims to facilitate better decision-making and operational efficiency for its clients.

6sense is a developer of a predictive intelligence platform that enhances revenue growth for organizations. The company utilizes artificial intelligence, big data, and machine learning to provide comprehensive visibility across the customer journey, from brand awareness to revenue generation. Its platform captures anonymous buying signals and buyer intent data, allowing sales, marketing, and customer success teams to target the right accounts effectively. By recommending optimal channels and messages, 6sense removes guesswork and inefficiencies from the sales process, leading to improved pipeline quality, accelerated sales velocity, and higher conversion rates. Through its innovative approach, 6sense aims to empower revenue teams to grow revenue predictably and efficiently.

Highspot, Inc. is a Seattle-based company founded in 2012 that specializes in a cloud-based sales engagement platform designed to enhance the performance of sales teams. The platform leverages artificial intelligence to facilitate intelligent content management, training, contextual guidance, and customer engagement. Highspot’s offerings include features such as content scoring and recommendations, real-time alerts on customer interactions, and analytics to optimize sales pitches. Additionally, the platform provides marketing and sales portals, along with the ability to create tailored sales playbooks based on seller roles, profiles, and industries. By integrating these functionalities into a unified solution, Highspot aims to elevate customer conversations and drive repeatable revenue for businesses worldwide.

Ignition, officially known as Practice Ignition Pty Ltd, is an Australian company based in Chippendale that specializes in online proposal and practice management solutions for accounting practices. Founded in 2011, it offers a platform that enables users to create intelligent proposals that streamline workflows, automate back-office tasks, and improve client conversion rates. The software eliminates the need for traditional documentation methods, such as word processing and email exchanges, thereby reducing data duplication and enhancing efficiency in managing accounting practices.

Workato, Inc. is a cloud automation and integration platform based in Cupertino, California, that focuses on enhancing enterprise workflow automation across various applications. Founded in 2013, the company provides a suite of tools that facilitate the rapid creation and deployment of integrations, allowing businesses to streamline operations without the need for extensive coding. Its platform leverages machine learning and patented technology to enable efficient automation of complex business workflows while maintaining security and governance. Workato enhances sales efficiency and customer service by delivering comprehensive customer intelligence, automating data processes, and optimizing account management strategies. The platform also supports targeted marketing campaigns and e-commerce operations by offering a holistic view of customer interactions. By breaking down application silos, Workato empowers businesses to automate processes related to project onboarding, IT operations, and software management, thereby driving real-time outcomes and improving overall operational efficiency.

ClickUp is a workplace productivity platform that provides customizable solutions for various departments within organizations. Founded in 2017 by Zeb Evans and Alex Yurkowski, the company is headquartered in San Diego, California. ClickUp's platform enables teams to plan, organize, and collaborate on projects effectively, offering features such as task management, documents, wikis, chat, and integrations with other popular tools. With a focus on enhancing team productivity, ClickUp includes functionalities like reminders, goals, and calendars to help team members stay synchronized and achieve their objectives. The platform is available through a subscription model, making it accessible to a wide range of users.

Gong is a revenue intelligence company that analyzes sales conversations and customer interactions. The company captures and processes data from various communication channels. It provides insights related to sales performance and customer engagement. Gong serves industries including technology, finance, and healthcare.

Outreach Inc. is a Seattle-based company that specializes in sales engagement solutions designed to enhance revenue growth by streamlining customer interactions across various channels, including email, voice, and social media. Founded in 2011, Outreach offers a platform that utilizes machine learning to automate repetitive sales tasks, optimize communication, and provide real-time insights based on buyer sentiment. Its features include account-based sales solutions, task management, and comprehensive tracking of email and activity metrics. Outreach's clientele encompasses major companies such as Zoom, Okta, Adobe, and Microsoft, which depend on its technology to improve sales efficiency and effectiveness. The company also maintains an office in London, United Kingdom.

Dooly Research Ltd. is a Canadian company based in Vancouver that specializes in artificial intelligence-driven software designed to enhance the efficiency of sales teams. Founded in 2015, Dooly's platform automates the customer relationship management process by collecting and sharing essential customer information from meetings and conversations. This software facilitates the organization and updating of workflow systems in real-time, allowing users to manage notes, tasks, and learnings more effectively. By bridging the gap between note-taking and information sharing, Dooly enables sales teams to minimize administrative burdens and concentrate on core business activities, ultimately optimizing their performance and productivity.

ActiveCampaign, LLC is a marketing and sales automation platform based in Chicago, Illinois, founded in 2003. The company specializes in providing businesses of all sizes with tools for email marketing, transactional email, and customer relationship management (CRM). Its platform offers over 800 pre-built automation workflows that integrate marketing and sales processes, enabling users to create personalized customer experiences through automated communication across various channels, including social media, email, messaging, and text. ActiveCampaign's solutions are designed to help businesses connect effectively with their customers by streamlining processes and delivering intelligence-driven, targeted messages. Additionally, the company provides help desk support and survey solutions, further enhancing its offerings in customer experience automation.

Chili Piper is a developer of automated scheduling tools designed to enhance the efficiency of sales teams by facilitating seamless appointment scheduling with leads. Established in 2016 and headquartered in Brooklyn, New York, the company offers an intelligent concierge product that enables prospects to book meetings or initiate phone calls immediately after submitting a form on a website. Utilizing smart rules, Chili Piper qualifies and distributes leads to the appropriate sales representatives in real-time. Additionally, its software automates the lead handoff process from Sales Development Representatives to Account Executives, as well as booking meetings from marketing campaigns and live events. By streamlining these processes, Chili Piper allows businesses to maintain consistent engagement with customers and prospects, ultimately increasing productivity and improving job satisfaction within revenue teams.

6sense is a developer of a predictive intelligence platform that enhances revenue growth for organizations. The company utilizes artificial intelligence, big data, and machine learning to provide comprehensive visibility across the customer journey, from brand awareness to revenue generation. Its platform captures anonymous buying signals and buyer intent data, allowing sales, marketing, and customer success teams to target the right accounts effectively. By recommending optimal channels and messages, 6sense removes guesswork and inefficiencies from the sales process, leading to improved pipeline quality, accelerated sales velocity, and higher conversion rates. Through its innovative approach, 6sense aims to empower revenue teams to grow revenue predictably and efficiently.

Acquire Inc. is a customer engagement platform that aims to modernize and automate communication for enterprise support and sales teams. Founded in 2014 and headquartered in San Francisco, California, the company provides a comprehensive solution that integrates various communication channels, including live chat, video chat, chatbots, and co-browsing features, all accessible through a unified dashboard. This platform enables businesses to interact with customers and prospects efficiently, reducing response times and enhancing the overall customer experience. Additionally, Acquire's tools facilitate profile management and customer experience automation, contributing to effective sales funnel management and improved client interactions. The company also operates offices in Ahmedabad, India; Boston, Massachusetts; and London, United Kingdom.

Highspot, Inc. is a Seattle-based company founded in 2012 that specializes in a cloud-based sales engagement platform designed to enhance the performance of sales teams. The platform leverages artificial intelligence to facilitate intelligent content management, training, contextual guidance, and customer engagement. Highspot’s offerings include features such as content scoring and recommendations, real-time alerts on customer interactions, and analytics to optimize sales pitches. Additionally, the platform provides marketing and sales portals, along with the ability to create tailored sales playbooks based on seller roles, profiles, and industries. By integrating these functionalities into a unified solution, Highspot aims to elevate customer conversations and drive repeatable revenue for businesses worldwide.

UrbanPiper is a technology company that provides a comprehensive restaurant management platform designed to streamline order management and enhance customer service. The platform allows restaurants to onboard easily and automate their online operations across food aggregator apps while also facilitating the creation of a direct ordering experience. UrbanPiper's suite of tools includes centralized menu control, inventory tracking, and operational dashboards that provide valuable insights into sales data. Additionally, the platform integrates with existing point-of-sale systems, enabling restaurants to improve operational efficiency, reduce errors, and elevate customer satisfaction. By offering end-to-end solutions, UrbanPiper aims to help restaurants focus on their core objective of delivering quality food while effectively managing both online and in-store operations.

CleverTap is an all-in-one engagement platform designed to assist brands in maximizing customer lifetime value by creating personalized experiences that foster customer retention. The platform enables businesses to orchestrate tailored experiences for individuals throughout their lifecycle, allowing for the design of personalized journeys that can last a lifetime. CleverTap provides comprehensive analytics that cover every aspect of the customer lifecycle, empowering businesses to measure and optimize each experience in real-time. Additionally, its advanced AI capabilities offer insightful, empathetic, and prescriptive recommendations, facilitating smarter and faster decision-making for brands seeking to enhance customer engagement and loyalty.

Ignition, officially known as Practice Ignition Pty Ltd, is an Australian company based in Chippendale that specializes in online proposal and practice management solutions for accounting practices. Founded in 2011, it offers a platform that enables users to create intelligent proposals that streamline workflows, automate back-office tasks, and improve client conversion rates. The software eliminates the need for traditional documentation methods, such as word processing and email exchanges, thereby reducing data duplication and enhancing efficiency in managing accounting practices.

CleverTap is an all-in-one engagement platform designed to assist brands in maximizing customer lifetime value by creating personalized experiences that foster customer retention. The platform enables businesses to orchestrate tailored experiences for individuals throughout their lifecycle, allowing for the design of personalized journeys that can last a lifetime. CleverTap provides comprehensive analytics that cover every aspect of the customer lifecycle, empowering businesses to measure and optimize each experience in real-time. Additionally, its advanced AI capabilities offer insightful, empathetic, and prescriptive recommendations, facilitating smarter and faster decision-making for brands seeking to enhance customer engagement and loyalty.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Zopper is an insurance infrastructure API platform that collaborates with insurance providers to create personalized insurance products for distribution partners. The company specializes in enhancing sales, operations, and marketing within the insurance sector. Zopper's marketplace facilitates access to insurance through features such as a mobile application, customer relationship management (CRM) tools, digital onboarding, and real-time claim tracking. This comprehensive approach enables clients to effectively curate and offer suitable insurance plans tailored to their customers' needs. By democratizing access to insurance distribution, Zopper plays a significant role in streamlining the insurance process for both providers and consumers.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Zopper is an insurance infrastructure API platform that collaborates with insurance providers to create personalized insurance products for distribution partners. The company specializes in enhancing sales, operations, and marketing within the insurance sector. Zopper's marketplace facilitates access to insurance through features such as a mobile application, customer relationship management (CRM) tools, digital onboarding, and real-time claim tracking. This comprehensive approach enables clients to effectively curate and offer suitable insurance plans tailored to their customers' needs. By democratizing access to insurance distribution, Zopper plays a significant role in streamlining the insurance process for both providers and consumers.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.