Tiger Global Management

Tiger Global Management is a New York based investment firm that manages public and private market strategies to pursue technology-driven growth opportunities worldwide. Founded in 2001 by Charles (Chase) Coleman, the firm invests in leading global companies across various industries, with a particular emphasis on technology-enabled growth. In public markets it employs long/short and growth strategies, while in private markets it targets opportunities from early to late stage. The firm operates globally, including the United States, China, India, Latin America, and Eastern Europe, and works with portfolio companies across their lifecycle to drive long-term value.

Andreas Attalides

Investor

Daniel Barzach

Investor

Charlie Better

Investor

Jay Chen

Partner

Chase Coleman

Investor

Alex Cook

Partner

Grant Ebenger

Investor

Evan Feinberg

Partner

Jordan Gershuny

Partner

Rohit Iragavarapu

Partner

Kooshul Jhaveri

Investor

Zaahid Khan

Investor

Alex Kimball

Partner

Connie Lee

Partner

Edward Huanzhong Lei

Partner

Amanda Lin

Investor

Nate Lippincott

Investor

Gregory Mazlin

Partner

Yue Miao

Senior Associate

Sameer Mittal

Associate

Vincent Monti

Investor

Lisa Rikkers

Partner

Alex Robertson

Executive Chairman

Shine Samuel

Associate

Arush Sarwar

Analyst

Griffin Schroeder

Partner

Gideon Shiffman

Partner

Scott Shleifer

Partner

Pius Tan

Associate

Matthew Wachter

Investor

Pengfei Wang

Partner

Rob Wilson

Analyst

William Winkenwerder

Partner

Yifan Yang

Investor

Jason L.

Investor

Past deals in Sales Automation

Cresta

Series D in 2024
Cresta is a technology company that leverages artificial intelligence to enhance customer service and sales operations. Its platform is designed to improve the quality of customer interactions by providing timely and relevant information to agents, thereby facilitating effective communication between agents and customers. By augmenting the capabilities of sales and service teams, Cresta's tools aim to increase conversion rates and overall efficiency, ultimately enabling businesses to significantly boost productivity in their customer-facing operations. Through its innovative approach, Cresta supports organizations in managing inquiries more effectively and streamlining their customer experience.

Vivun

Series C in 2022
Vivun Inc is a technology company that specializes in presales pipeline management, offering a comprehensive platform designed to enhance strategic potential and improve the interconnection between sales and product teams. Founded in 2018 and based in Oakland, California, Vivun provides tools such as opportunity management, battle cards, and competitive intelligence, which integrate seamlessly with existing customer relationship management systems. The platform aims to increase forecast accuracy, revive dormant opportunities, and leverage collective insights from the field. Additionally, Vivun is known for its AI Sales Engineer, which empowers organizations to scale technical expertise, optimize operations, and ultimately secure more deals at a lower cost. Prominent clients, including ADP, Coupa, and Docusign, utilize Vivun's solutions to drive efficiency and enhance their sales processes.

Toplyne

Series A in 2022
Founded in 2021, Toplyne is a Bengaluru-based company offering a plug-and-play platform designed to assist sales teams at product-led growth (PLG) companies. Its primary function is to identify and focus on users and accounts most likely to convert from freemium models to paid services.

Qualified

Series C in 2022
Qualified.com, Inc. specializes in a conversational marketing platform designed to enhance engagement with potential customers. The platform alerts sales teams when qualified leads visit their websites, enabling immediate interaction through chat, voice calls, and screen sharing. Tailored for companies utilizing Salesforce, Qualified empowers enterprise sales and marketing teams to convert their corporate websites into effective sales tools, thereby optimizing their sales pipelines. By providing a comprehensive view of website visitors and equipping businesses with the necessary tools to identify target buyers, Qualified facilitates real-time conversations that can significantly drive sales growth. The company, based in San Francisco, California, was formerly known as FATBEAR LABS Inc. and rebranded in January 2019.

Demostack

Series B in 2022
Demostack is a pioneering demo experience platform that enables software-as-a-service (SaaS) companies to enhance customer engagement through the creation of high-fidelity, customized demos. The platform allows users to generate interactive and personalized demos quickly, without the need for coding or extensive design work, eliminating delays associated with traditional development processes. By facilitating the rapid tailoring of product showcases for specific conversations, Demostack empowers revenue leaders to optimize their sales strategies and improve conversion rates. This innovative approach streamlines the demo creation process, making it easier for product teams to effectively demonstrate their offerings and drive growth.

Cresta

Series C in 2022
Cresta is a technology company that leverages artificial intelligence to enhance customer service and sales operations. Its platform is designed to improve the quality of customer interactions by providing timely and relevant information to agents, thereby facilitating effective communication between agents and customers. By augmenting the capabilities of sales and service teams, Cresta's tools aim to increase conversion rates and overall efficiency, ultimately enabling businesses to significantly boost productivity in their customer-facing operations. Through its innovative approach, Cresta supports organizations in managing inquiries more effectively and streamlining their customer experience.

Census

Series B in 2022
Census is a leading data activation platform that utilizes Reverse ETL technology to transform data warehouses into central hubs for marketing and business operations. By facilitating the synchronization of customer data with essential tools, Census enables organizations to take actionable steps without the need for custom scripts or extensive engineering resources. The platform is utilized by numerous modern companies to enhance various outcomes, including personalized marketing for millions of users, significant improvements in sales productivity, and drastic reductions in customer support response times. Census focuses on aligning sales and marketing teams by sharing audience data effectively, allowing businesses to leverage and distribute product information where it is most needed.

6Sense

Series E in 2022
6sense is a developer of a predictive intelligence platform that enhances revenue growth for organizations. The company utilizes artificial intelligence, big data, and machine learning to provide comprehensive visibility across the customer journey, from brand awareness to revenue generation. Its platform captures anonymous buying signals and buyer intent data, allowing sales, marketing, and customer success teams to target the right accounts effectively. By recommending optimal channels and messages, 6sense removes guesswork and inefficiencies from the sales process, leading to improved pipeline quality, accelerated sales velocity, and higher conversion rates. Through its innovative approach, 6sense aims to empower revenue teams to grow revenue predictably and efficiently.

Highspot

Series F in 2022
Highspot is a cloud-based sales enablement platform that helps organizations improve customer engagement and drive revenue. The platform combines intelligent content management, training and coaching, contextual guidance, and engagement analytics to optimize pitches and content. It supports unified sales enablement with features such as semantic search, content recommendations, and CRM integration, along with the creation of sales playbooks and portals for marketing and sales teams. It enables targeting by role, profile, and industry, and provides real-time alerts on how customers interact with content to inform guidance and coaching. Founded in 2012, Highspot is headquartered in Seattle, with an additional office in London.

Klue

Series B in 2021
Klue is a B2B SaaS company that specializes in market and competitive intelligence, founded in 2015 by Jason Smith and Sarathy Naicker, and is based in Vancouver, Canada. The company offers a competitive enablement platform that assists sales and revenue teams in utilizing competitive intelligence to enhance their business outcomes. Klue's platform aggregates and organizes intelligence from various internal and external sources, providing actionable insights that help organizations navigate competitive environments effectively. By leveraging this curated intelligence, businesses can make informed decisions and improve their competitive positioning in the market.

Xentral

Series B in 2021
Xentral is a developer of comprehensive enterprise resource planning software that assists modern teams in centrally mapping and managing their products and services. The platform offers over 1,000 functions across various business areas, including sales, logistics, finance, and project management, facilitating processes from order processing to delivery. Xentral enhances customer communication, automates the pick-pack-ship process, and supports production management while minimizing accounting errors. Additionally, it provides integrations with a wide range of shops, marketplaces, fulfillers, and suppliers worldwide. The software is available in a commercial version called Xentral Home, offered in three different packages starting at 65 euros per month, catering to both startups and established companies across diverse industries.

Gong

Series E in 2021
Gong.io, Inc. develops and markets a sales conversation intelligence platform designed to enhance the performance of remote sales teams. The platform captures, analyzes, and delivers insights from customer interactions, providing valuable deal and people intelligence. Its Revenue Intelligence solution supports various applications, including sales improvement, training, onboarding, strategy, engagement, enablement, and conversation analysis. The cloud-based platform employs artificial intelligence to automatically record and transcribe sales conversations, integrating results from audio sources and web-conferencing tools with customer relationship management systems. This functionality enables organizations to save time, improve win rates, enhance strategic decision-making, and ultimately drive revenue growth. Founded in 2015, Gong.io is headquartered in San Francisco, California, with an additional office in Ramat Gan, Israel.

Outreach

Series G in 2021
Outreach is a sales engagement platform that helps organizations manage and optimize interactions across email, voice, and social channels throughout the customer lifecycle. The platform uses machine learning to guide sales representatives to take the right actions, automate repetitive tasks, and personalize communications while tracking sales activity and performance. It supports account-based, outbound, and inbound sales, as well as sequence and task management, email and activity tracking, and insights that analyze buyer sentiment to optimize content and sequences in real time. By integrating automated alerts, collaboration features, and performance analytics, Outreach aims to increase the volume of qualified meetings and improve the efficiency and effectiveness of customer-facing teams.

Dooly

Series B in 2021
Dooly Research Ltd. is a Vancouver-based company that specializes in developing artificial intelligence-driven software designed to enhance the efficiency of sales teams. Founded in 2015, Dooly's platform automates the customer relationship management process by monitoring and sharing digital notes, fields, and tasks from meetings and customer interactions. This software facilitates the seamless transfer of information between team members and systems, thereby addressing the challenges of note-taking and information sharing. By organizing workflow systems in real-time, Dooly's platform enables businesses to minimize administrative tasks, allowing sales teams to concentrate on core activities essential for closing deals.

ActiveCampaign

Series C in 2021
ActiveCampaign, LLC is a marketing and sales automation platform based in Chicago, Illinois, founded in 2003. The company specializes in providing businesses of all sizes with tools for email marketing, transactional email, and customer relationship management (CRM). Its platform offers over 800 pre-built automation workflows that integrate marketing and sales processes, enabling users to create personalized customer experiences through automated communication across various channels, including social media, email, messaging, and text. ActiveCampaign's solutions are designed to help businesses connect effectively with their customers by streamlining processes and delivering intelligence-driven, targeted messages. Additionally, the company provides help desk support and survey solutions, further enhancing its offerings in customer experience automation.

Chili Piper

Series B in 2021
Founded in 2016, Chili Piper automates scheduling tools for sales teams. Its intelligent concierge product enables prospects to book meetings immediately after form submission, qualifying leads in real-time and distributing them to the right reps. The software also facilitates lead handoff from SDR to AE and meeting scheduling from marketing campaigns.

6Sense

Series D in 2021
6sense is a developer of a predictive intelligence platform that enhances revenue growth for organizations. The company utilizes artificial intelligence, big data, and machine learning to provide comprehensive visibility across the customer journey, from brand awareness to revenue generation. Its platform captures anonymous buying signals and buyer intent data, allowing sales, marketing, and customer success teams to target the right accounts effectively. By recommending optimal channels and messages, 6sense removes guesswork and inefficiencies from the sales process, leading to improved pipeline quality, accelerated sales velocity, and higher conversion rates. Through its innovative approach, 6sense aims to empower revenue teams to grow revenue predictably and efficiently.

Acquire

Series B in 2021
Acquire Inc. is a technology company that specializes in developing a unified customer engagement platform aimed at enhancing customer communication for enterprise support and sales teams. Founded in 2014 and headquartered in San Francisco, California, with additional offices in Ahmedabad, Boston, and London, Acquire offers a comprehensive suite of tools that includes video chat, live chat, chatbots, and profile management. Its platform allows organizations to manage all customer interactions from a single dashboard, incorporating various communication channels such as voice calling, text chat, email, and SMS. By leveraging features like co-browsing and screen sharing, Acquire's solution enables businesses to engage with customers effectively, reduce resolution times, and foster long-term customer relationships.

Highspot

Series E in 2021
Highspot is a cloud-based sales enablement platform that helps organizations improve customer engagement and drive revenue. The platform combines intelligent content management, training and coaching, contextual guidance, and engagement analytics to optimize pitches and content. It supports unified sales enablement with features such as semantic search, content recommendations, and CRM integration, along with the creation of sales playbooks and portals for marketing and sales teams. It enables targeting by role, profile, and industry, and provides real-time alerts on how customers interact with content to inform guidance and coaching. Founded in 2012, Highspot is headquartered in Seattle, with an additional office in London.

Freshworks

Series F in 2016
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Avenida Compras

Series C in 2015
Avenida Compras SA is an e-commerce company based in Buenos Aires, Argentina. Founded in 2013 by Alan Kraus, Andres Freire, Federico Malek, Pablo Orlando, Pablo Simon Casarino, and Santiago Bilinkis, the company specializes in selling a variety of products online, including home goods, clothing, and electronic devices. Avenida Compras operates as a subsidiary of Avenida Inc.

Freshworks

Series E in 2015
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Avenida Compras

Series B in 2014
Avenida Compras SA is an e-commerce company based in Buenos Aires, Argentina. Founded in 2013 by Alan Kraus, Andres Freire, Federico Malek, Pablo Orlando, Pablo Simon Casarino, and Santiago Bilinkis, the company specializes in selling a variety of products online, including home goods, clothing, and electronic devices. Avenida Compras operates as a subsidiary of Avenida Inc.

Freshworks

Series D in 2014
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks

Series C in 2013
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks

Series B in 2012
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Wikimart

Series C in 2012
Wikimart is an online marketplace catering to Russia and Russian-speaking countries, established in 2008. The platform operates as a business-to-consumer (B2C) model, allowing retailers in Russia to create e-shops at no initial cost. Wikimart charges participating retailers a final value fee and offers various services, including order fulfillment, accounting and legal support, and e-commerce marketing tools. The marketplace features a wide range of product categories, from consumer electronics to home appliances and apparel, ensuring that only professional merchants sell on the platform. This structure enables secure and fair transactions between buyers and sellers, positioning Wikimart as a key player in the e-commerce landscape of the former Soviet Union.

Freshworks

Series A in 2011
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Wikimart

Series B in 2010
Wikimart is an online marketplace catering to Russia and Russian-speaking countries, established in 2008. The platform operates as a business-to-consumer (B2C) model, allowing retailers in Russia to create e-shops at no initial cost. Wikimart charges participating retailers a final value fee and offers various services, including order fulfillment, accounting and legal support, and e-commerce marketing tools. The marketplace features a wide range of product categories, from consumer electronics to home appliances and apparel, ensuring that only professional merchants sell on the platform. This structure enables secure and fair transactions between buyers and sellers, positioning Wikimart as a key player in the e-commerce landscape of the former Soviet Union.
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