Tiger Global Management

Tiger Global Management is a New York based investment firm that manages public and private market strategies to pursue technology-driven growth opportunities worldwide. Founded in 2001 by Charles (Chase) Coleman, the firm invests in leading global companies across various industries, with a particular emphasis on technology-enabled growth. In public markets it employs long/short and growth strategies, while in private markets it targets opportunities from early to late stage. The firm operates globally, including the United States, China, India, Latin America, and Eastern Europe, and works with portfolio companies across their lifecycle to drive long-term value.

Andreas Attalides

Investor

Daniel Barzach

Investor

Charlie Better

Investor

Jay Chen

Partner

Chase Coleman

Investor

Alex Cook

Partner

Grant Ebenger

Investor

Evan Feinberg

Partner

Jordan Gershuny

Partner

Rohit Iragavarapu

Partner

Kooshul Jhaveri

Investor

Zaahid Khan

Investor

Alex Kimball

Partner

Connie Lee

Partner

Edward Huanzhong Lei

Partner

Amanda Lin

Investor

Nate Lippincott

Investor

Gregory Mazlin

Partner

Yue Miao

Senior Associate

Sameer Mittal

Associate

Vincent Monti

Investor

Lisa Rikkers

Partner

Alex Robertson

Executive Chairman

Shine Samuel

Associate

Arush Sarwar

Analyst

Griffin Schroeder

Partner

Gideon Shiffman

Partner

Scott Shleifer

Partner

Pius Tan

Associate

Matthew Wachter

Investor

Pengfei Wang

Partner

Rob Wilson

Analyst

William Winkenwerder

Partner

Yifan Yang

Investor

Jason L.

Investor

Past deals in CRM

Foundersuite

Series A in 2024
Foundersuite provides software solutions tailored for startup entrepreneurs. Its platform offers tools for corporate housekeeping, finance, hiring, planning, investor relations, and progress tracking. Key features include Idea Validation modules, Startup Docs, Investor CRM, Progress Tracker, Company Tracker, and Media CRM. Founded in 2012, the company is headquartered in San Francisco.

Zopper

Series C in 2022
Zopper is an insurance infrastructure API platform that collaborates with insurance providers to create personalized insurance products for distribution partners. The company specializes in enhancing sales, operations, and marketing within the insurance sector. Zopper's marketplace facilitates access to insurance through features such as a mobile application, customer relationship management (CRM) tools, digital onboarding, and real-time claim tracking. This comprehensive approach enables clients to effectively curate and offer suitable insurance plans tailored to their customers' needs. By democratizing access to insurance distribution, Zopper plays a significant role in streamlining the insurance process for both providers and consumers.

CleverTap

Series D in 2022
CleverTap offers an all-in-one engagement platform designed to help businesses maximize customer lifetime value. It enables real-time analytics across the entire customer lifecycle, allowing brands to create personalized experiences and optimize interactions.

PropelAuth

Seed Round in 2022
PropelAuth is a business-to-business (B2B) service provider specializing in user authentication solutions. It offers a comprehensive platform designed to simplify user onboarding and management for B2B companies without straining developer resources or time. PropelAuth's solution includes features tailored to B2B needs, such as organization management, test environments, and hierarchical roles, all accessible through intuitive self-service interfaces.

Qualified

Series C in 2022
Qualified.com, Inc. specializes in a conversational marketing platform designed to enhance engagement with potential customers. The platform alerts sales teams when qualified leads visit their websites, enabling immediate interaction through chat, voice calls, and screen sharing. Tailored for companies utilizing Salesforce, Qualified empowers enterprise sales and marketing teams to convert their corporate websites into effective sales tools, thereby optimizing their sales pipelines. By providing a comprehensive view of website visitors and equipping businesses with the necessary tools to identify target buyers, Qualified facilitates real-time conversations that can significantly drive sales growth. The company, based in San Francisco, California, was formerly known as FATBEAR LABS Inc. and rebranded in January 2019.

Census

Series B in 2022
Census is a leading data activation platform that utilizes Reverse ETL technology to transform data warehouses into central hubs for marketing and business operations. By facilitating the synchronization of customer data with essential tools, Census enables organizations to take actionable steps without the need for custom scripts or extensive engineering resources. The platform is utilized by numerous modern companies to enhance various outcomes, including personalized marketing for millions of users, significant improvements in sales productivity, and drastic reductions in customer support response times. Census focuses on aligning sales and marketing teams by sharing audience data effectively, allowing businesses to leverage and distribute product information where it is most needed.

Dooly

Series B in 2021
Dooly Research Ltd. is a Vancouver-based company that specializes in developing artificial intelligence-driven software designed to enhance the efficiency of sales teams. Founded in 2015, Dooly's platform automates the customer relationship management process by monitoring and sharing digital notes, fields, and tasks from meetings and customer interactions. This software facilitates the seamless transfer of information between team members and systems, thereby addressing the challenges of note-taking and information sharing. By organizing workflow systems in real-time, Dooly's platform enables businesses to minimize administrative tasks, allowing sales teams to concentrate on core activities essential for closing deals.

ActiveCampaign

Series C in 2021
ActiveCampaign, LLC is a marketing and sales automation platform based in Chicago, Illinois, founded in 2003. The company specializes in providing businesses of all sizes with tools for email marketing, transactional email, and customer relationship management (CRM). Its platform offers over 800 pre-built automation workflows that integrate marketing and sales processes, enabling users to create personalized customer experiences through automated communication across various channels, including social media, email, messaging, and text. ActiveCampaign's solutions are designed to help businesses connect effectively with their customers by streamlining processes and delivering intelligence-driven, targeted messages. Additionally, the company provides help desk support and survey solutions, further enhancing its offerings in customer experience automation.

Zenoti

Series D in 2020
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries, founded in 2010 and headquartered in Bellevue, Washington. The company offers an all-in-one platform that supports both large chains and small to medium-sized businesses, enabling them to effectively manage operations and enhance performance. Its software includes features such as online appointment bookings, point-of-sale systems, customer relationship management, employee management, and inventory management. Additionally, Zenoti incorporates advanced technologies like artificial intelligence and predictive analytics to streamline reporting and marketing efforts. By facilitating omnichannel booking and contactless payments, Zenoti helps businesses reduce wait times and improve customer satisfaction, ultimately fostering growth and retention.

Kustomer

Series E in 2019
Founded in 2015, Kustomer develops a SaaS CRM platform for enterprise-level customer service. Its platform unifies data from multiple sources, enabling companies to deliver service through a single timeline view. It serves leading brands such as Ring and Glossier.

Weave

Series D in 2019
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work. To learn more, visit www.getweave.com/newsroom/ With over 15,000 customers, Weave was the first Utah company to join Y Combinator and has received several renowned awards, including the Fortune 100 Best Companies 2019, Forbes 2019 Cloud 100 and Forbes 2020 Next Billion-Dollar Startups, the 2019 and 2020 Inc. 5000 fastest-growing companies in America, Glassdoor’s 2019 and 2020 Best Places to Work and 2019 Top CEOs.

CleverTap

Series C in 2019
CleverTap offers an all-in-one engagement platform designed to help businesses maximize customer lifetime value. It enables real-time analytics across the entire customer lifecycle, allowing brands to create personalized experiences and optimize interactions.

Kustomer

Series D in 2019
Founded in 2015, Kustomer develops a SaaS CRM platform for enterprise-level customer service. Its platform unifies data from multiple sources, enabling companies to deliver service through a single timeline view. It serves leading brands such as Ring and Glossier.

Zenoti

Series C in 2019
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries, founded in 2010 and headquartered in Bellevue, Washington. The company offers an all-in-one platform that supports both large chains and small to medium-sized businesses, enabling them to effectively manage operations and enhance performance. Its software includes features such as online appointment bookings, point-of-sale systems, customer relationship management, employee management, and inventory management. Additionally, Zenoti incorporates advanced technologies like artificial intelligence and predictive analytics to streamline reporting and marketing efforts. By facilitating omnichannel booking and contactless payments, Zenoti helps businesses reduce wait times and improve customer satisfaction, ultimately fostering growth and retention.

CleverTap

Series B in 2019
CleverTap offers an all-in-one engagement platform designed to help businesses maximize customer lifetime value. It enables real-time analytics across the entire customer lifecycle, allowing brands to create personalized experiences and optimize interactions.

Udesk

Series C in 2018
Udesk Ltd. is a customer experience solution provider based in Beijing, China, founded in 2014. The company specializes in omnichannel communication, integrating various platforms to enhance customer interactions across text, mobile, phone, email, chat, and social media. Udesk offers a range of services including digital customer service, customer relationship management, and business intelligence analysis, utilizing artificial intelligence, big data, and cloud computing technologies to optimize marketing and customer success operations. Its solutions encompass call center operations, online customer service, work order systems, and tools such as text and voice robots, agent assistants, and quality inspection services. Udesk serves diverse industries, including healthcare, logistics, retail, education, and banking, with a focus on improving connectivity and responsiveness to ensure customer satisfaction.

Freshworks

Series F in 2016
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Zopper

Series B in 2015
Zopper is an insurance infrastructure API platform that collaborates with insurance providers to create personalized insurance products for distribution partners. The company specializes in enhancing sales, operations, and marketing within the insurance sector. Zopper's marketplace facilitates access to insurance through features such as a mobile application, customer relationship management (CRM) tools, digital onboarding, and real-time claim tracking. This comprehensive approach enables clients to effectively curate and offer suitable insurance plans tailored to their customers' needs. By democratizing access to insurance distribution, Zopper plays a significant role in streamlining the insurance process for both providers and consumers.

Freshworks

Series E in 2015
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Zopper

Series B in 2014
Zopper is an insurance infrastructure API platform that collaborates with insurance providers to create personalized insurance products for distribution partners. The company specializes in enhancing sales, operations, and marketing within the insurance sector. Zopper's marketplace facilitates access to insurance through features such as a mobile application, customer relationship management (CRM) tools, digital onboarding, and real-time claim tracking. This comprehensive approach enables clients to effectively curate and offer suitable insurance plans tailored to their customers' needs. By democratizing access to insurance distribution, Zopper plays a significant role in streamlining the insurance process for both providers and consumers.

Freshworks

Series D in 2014
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks

Series C in 2013
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Navent

Series B in 2012
Navent is a company that operates online job and real estate portals across several Latin American countries, including Argentina, Brazil, Chile, Ecuador, Mexico, Panama, Peru, and Venezuela. Founded in 1999 by Alejandro Navarro and Nicolas Tejerina, with its headquarters in Buenos Aires, the company provides job listings and employment solutions tailored for individuals seeking jobs and companies looking to fill positions, particularly in the IT sector and for professionals and executives. In addition to its job portals, Navent also offers a platform for buying, selling, and renting properties, allowing real estate agencies and individuals to list their offerings while helping users find suitable properties. Furthermore, the company develops software solutions, including CRM systems and website design and hosting services, specifically for the real estate industry, enhancing its overall service offerings.

Freshworks

Series B in 2012
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks

Series A in 2011
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Navent

Series A in 2010
Navent is a company that operates online job and real estate portals across several Latin American countries, including Argentina, Brazil, Chile, Ecuador, Mexico, Panama, Peru, and Venezuela. Founded in 1999 by Alejandro Navarro and Nicolas Tejerina, with its headquarters in Buenos Aires, the company provides job listings and employment solutions tailored for individuals seeking jobs and companies looking to fill positions, particularly in the IT sector and for professionals and executives. In addition to its job portals, Navent also offers a platform for buying, selling, and renting properties, allowing real estate agencies and individuals to list their offerings while helping users find suitable properties. Furthermore, the company develops software solutions, including CRM systems and website design and hosting services, specifically for the real estate industry, enhancing its overall service offerings.
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