Zopper is an insurance infrastructure API platform that collaborates with insurance providers to develop personalized and smaller insurance products, which it supplies to various distribution partners. The company offers a marketplace that enhances access to insurance through features such as a mobile application, CRM management, digital onboarding, and real-time claim tracking. By focusing on sales, operations, and marketing, Zopper enables clients to tailor insurance plans to meet the specific needs of their customers, thereby democratizing access to insurance distribution.
PropelAuth
Seed Round in 2022
PropelAuth offers a comprehensive authentication solution tailored for B2B companies, enabling them to efficiently onboard and manage users while conserving developer resources. The platform addresses specific challenges faced by B2B organizations by incorporating features such as organization management, test environments, and hierarchical roles, all accessible through user-friendly self-service interfaces. PropelAuth's tool also allows for easy integration of various authentication methods, including social logins and magic links, simplifying the user experience. Clients can create organizations and invite team members, providing an alternative sign-in method that enhances user engagement and streamlines the management process.
Bravado is a community platform aimed at sales professionals, founded in 2017 and headquartered in San Francisco, California. It provides online tools and organizes in-person events to assist its members in amplifying their voices, enhancing their personal brands, and connecting with peers in the sales industry. The platform emphasizes customer endorsements, establishing a trusted network that enables sales professionals to generate referrals and develop their careers effectively. Through its resources, Bravado seeks to empower individuals in the sales field to excel in their roles and foster meaningful professional relationships.
Qualified
Series C in 2022
Qualified is the pipeline generation platform for revenue teams that utilize Salesforce to expand their pipeline. They do this by using their most valuable sales and marketing resource, the corporate website, to find the most valuable buyers, find buyer intent signals, and initiate sales talk right away. In order to detect account-based buyer intent and enable real-time sales discussions, Qualified, which is based on Salesforce, links the website with Salesforce data.
UrbanPiper
Series B in 2022
UrbanPiper provides a comprehensive restaurant management platform aimed at simplifying order management and enhancing customer service for restaurants. The platform allows restaurants to onboard easily and set up automations for their online business across food aggregator apps while also enabling them to create their own direct ordering systems. It includes a suite of tools for managing online orders, centralized menu control, inventory tracking, and access to operational and sales data through a user-friendly dashboard. Additionally, UrbanPiper's solutions extend to in-store operations, allowing restaurants to manage individual locations or entire chains efficiently, thereby improving operational efficiency and customer satisfaction.
Census is a data activation platform that specializes in synchronizing data warehouses with customer relationship management and operational tools. By utilizing Reverse ETL technology, Census enables businesses to transform their data into actionable insights without the need for custom scripts or significant engineering resources. This functionality allows marketing and sales teams to access and utilize reliable customer data effectively. Numerous companies, such as Fivetran, Canva, Sonos, and Figma, leverage Census to enhance their operations, leading to significant improvements like personalized marketing for millions of users, a tenfold increase in sales productivity, and a substantial reduction in support response times. Through its platform, Census aims to facilitate better decision-making and operational efficiency for its clients.
6Sense is a company that transforms how organizations manage and convert sales pipelines into revenue. It offers a predictive intelligence platform that leverages artificial intelligence, big data, and machine learning to capture anonymous buying signals and provide insights into customer behavior. By identifying the right accounts and suggesting optimal communication channels and messages, 6Sense helps sales, marketing, and customer success teams enhance pipeline quality and accelerate sales processes. This technology not only reduces guesswork and friction in the sales journey but also aims to increase conversion rates and facilitate predictable revenue growth. Through its omnichannel connectivity and visibility, 6Sense enables revenue teams to make informed decisions based on buyer intent data and other predictive analytics.
Ignition is a leading revenue operations platform for professional services businesses to streamline how they engage clients and get paid. Businesses such as accounting and service-based businesses use Ignition to help them grow, be more efficient, and create win-win client relationships. With Ignition, professionals can easily engage new and existing clients with a clear scope of work, and get paid on time by automating billing and payment collection - all in one place. Ignition also connects with leading apps to run businesses workflows and automate time-consuming tasks, such as client onboarding or invoice reconciliation.
HoneyBook
Series E in 2021
HoneyBook, Inc. is a business software company that offers a comprehensive platform designed for independent business owners, particularly in the event planning sector. Founded in 2012 and based in San Francisco, the platform facilitates the management of client interactions by providing tools for communication, contract creation, invoicing, and payment processing. HoneyBook connects clients, vendors, and event planners, allowing users to streamline their workflows and improve client experiences. The platform has gained significant traction, with over 100,000 service-based businesses in the United States and Canada utilizing it to manage more than $9 billion in transactions. HoneyBook also has a presence in Tel Aviv and employs remote staff worldwide, signifying its commitment to supporting professionals in delivering their services effectively.
Outreach Inc. is a sales engagement platform that enhances revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2011 and headquartered in Seattle, with an office in London, the company offers solutions for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its platform employs machine learning to automate repetitive tasks, track sales statistics, and provide insights into buyer sentiment, allowing sales teams to tailor their approaches based on real-time emotive signals. Outreach's client base includes prominent companies such as Zoom, Adobe, and Microsoft, who utilize the platform to improve the efficiency and effectiveness of their sales processes, ultimately driving predictable and measurable growth.
HoneyBook
Series D in 2021
HoneyBook, Inc. is a business software company that offers a comprehensive platform designed for independent business owners, particularly in the event planning sector. Founded in 2012 and based in San Francisco, the platform facilitates the management of client interactions by providing tools for communication, contract creation, invoicing, and payment processing. HoneyBook connects clients, vendors, and event planners, allowing users to streamline their workflows and improve client experiences. The platform has gained significant traction, with over 100,000 service-based businesses in the United States and Canada utilizing it to manage more than $9 billion in transactions. HoneyBook also has a presence in Tel Aviv and employs remote staff worldwide, signifying its commitment to supporting professionals in delivering their services effectively.
ActiveCampaign
Series C in 2021
ActiveCampaign, LLC is a marketing and sales automation platform based in Chicago, Illinois, founded in 2003. The company specializes in providing businesses of all sizes with tools for email marketing, transactional email, and customer relationship management (CRM). Its platform offers over 800 pre-built automation workflows that integrate marketing and sales processes, enabling users to create personalized customer experiences through automated communication across various channels, including social media, email, messaging, and text. ActiveCampaign's solutions are designed to help businesses connect effectively with their customers by streamlining processes and delivering intelligence-driven, targeted messages. Additionally, the company provides help desk support and survey solutions, further enhancing its offerings in customer experience automation.
Chili Piper
Series B in 2021
Chili Piper is a company that specializes in automated scheduling tools designed for sales teams to enhance their engagement with leads and customers. Founded in 2016 and based in Brooklyn, New York, Chili Piper offers an intelligent concierge product that allows prospects to easily book meetings or initiate phone calls immediately after submitting a form on a website. The software employs smart rules to qualify and route leads to the appropriate representatives in real-time, streamlining the lead handoff process from Sales Development Representatives to Account Executives. Additionally, it facilitates meeting bookings stemming from marketing campaigns and live events, ultimately helping organizations improve productivity and satisfaction within their revenue teams by automating essential pre-meeting, during-meeting, and post-meeting processes.
6Sense is a company that transforms how organizations manage and convert sales pipelines into revenue. It offers a predictive intelligence platform that leverages artificial intelligence, big data, and machine learning to capture anonymous buying signals and provide insights into customer behavior. By identifying the right accounts and suggesting optimal communication channels and messages, 6Sense helps sales, marketing, and customer success teams enhance pipeline quality and accelerate sales processes. This technology not only reduces guesswork and friction in the sales journey but also aims to increase conversion rates and facilitate predictable revenue growth. Through its omnichannel connectivity and visibility, 6Sense enables revenue teams to make informed decisions based on buyer intent data and other predictive analytics.
Acquire is a unified customer engagement platform that brings all communication, interactions, channels, and tools under one roof. With Acquire, teams are able to respond to customers instantly using live chat, chatbots, cobrowse, video and voice, email, SMS, and more — all from one simplified dashboard.
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries. Founded in 2010 and headquartered in Bellevue, Washington, the company offers a comprehensive platform that supports both large chains and small to medium-sized businesses. Zenoti's software encompasses various functionalities, including online appointment bookings, point-of-sale systems, customer relationship management, employee and inventory management, as well as integrated marketing tools. By leveraging advanced technologies such as artificial intelligence and predictive analytics, Zenoti enhances operational efficiency, reduces costs, and improves customer retention. The platform also features omnichannel booking and contactless payment options, facilitating a seamless checkout experience for clients. Overall, Zenoti aims to empower businesses in the beauty, fitness, and wellness sectors to streamline their operations and boost performance.
Kustomer, Inc. is a customer service software company that specializes in developing a customer relationship management (CRM) platform designed to enhance customer interactions and support. Founded in 2015 and headquartered in New York, with an additional office in Durham, North Carolina, Kustomer's platform consolidates data from various sources, allowing businesses to manage customer inquiries effectively. It provides agents with access to comprehensive customer information, including buying history and previous conversations, facilitating a seamless service experience. The platform is utilized by leading brands in customer service, enabling them to deliver personalized support through a unified timeline view. Kustomer's focus on proactive customer service solutions positions it as a key player in the evolving landscape of enterprise customer support.
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work. To learn more, visit www.getweave.com/newsroom/ With over 15,000 customers, Weave was the first Utah company to join Y Combinator and has received several renowned awards, including the Fortune 100 Best Companies 2019, Forbes 2019 Cloud 100 and Forbes 2020 Next Billion-Dollar Startups, the 2019 and 2020 Inc. 5000 fastest-growing companies in America, Glassdoor’s 2019 and 2020 Best Places to Work and 2019 Top CEOs.
UrbanPiper
Series A in 2019
UrbanPiper provides a comprehensive restaurant management platform aimed at simplifying order management and enhancing customer service for restaurants. The platform allows restaurants to onboard easily and set up automations for their online business across food aggregator apps while also enabling them to create their own direct ordering systems. It includes a suite of tools for managing online orders, centralized menu control, inventory tracking, and access to operational and sales data through a user-friendly dashboard. Additionally, UrbanPiper's solutions extend to in-store operations, allowing restaurants to manage individual locations or entire chains efficiently, thereby improving operational efficiency and customer satisfaction.
Ignition is a leading revenue operations platform for professional services businesses to streamline how they engage clients and get paid. Businesses such as accounting and service-based businesses use Ignition to help them grow, be more efficient, and create win-win client relationships. With Ignition, professionals can easily engage new and existing clients with a clear scope of work, and get paid on time by automating billing and payment collection - all in one place. Ignition also connects with leading apps to run businesses workflows and automate time-consuming tasks, such as client onboarding or invoice reconciliation.
Kustomer, Inc. is a customer service software company that specializes in developing a customer relationship management (CRM) platform designed to enhance customer interactions and support. Founded in 2015 and headquartered in New York, with an additional office in Durham, North Carolina, Kustomer's platform consolidates data from various sources, allowing businesses to manage customer inquiries effectively. It provides agents with access to comprehensive customer information, including buying history and previous conversations, facilitating a seamless service experience. The platform is utilized by leading brands in customer service, enabling them to deliver personalized support through a unified timeline view. Kustomer's focus on proactive customer service solutions positions it as a key player in the evolving landscape of enterprise customer support.
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries. Founded in 2010 and headquartered in Bellevue, Washington, the company offers a comprehensive platform that supports both large chains and small to medium-sized businesses. Zenoti's software encompasses various functionalities, including online appointment bookings, point-of-sale systems, customer relationship management, employee and inventory management, as well as integrated marketing tools. By leveraging advanced technologies such as artificial intelligence and predictive analytics, Zenoti enhances operational efficiency, reduces costs, and improves customer retention. The platform also features omnichannel booking and contactless payment options, facilitating a seamless checkout experience for clients. Overall, Zenoti aims to empower businesses in the beauty, fitness, and wellness sectors to streamline their operations and boost performance.
Udesk Ltd. is a customer experience solution provider based in Beijing, China, founded in 2014. The company offers an integrated platform that facilitates omnichannel communication, including call center operations, online customer service, and work order systems. Udesk enhances customer interactions across various channels such as text, mobile, phone, email, chat, and social media. Its solutions incorporate artificial intelligence, big data, and cloud computing technologies to improve customer relationship management and optimize marketing and customer success operations. Udesk serves a diverse range of industries, including healthcare, logistics, retail, education, and banking, among others. The company emphasizes connectivity and responsiveness to prioritize customer satisfaction.
Freshworks
Series F in 2016
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series E in 2015
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Zopper is an insurance infrastructure API platform that collaborates with insurance providers to develop personalized and smaller insurance products, which it supplies to various distribution partners. The company offers a marketplace that enhances access to insurance through features such as a mobile application, CRM management, digital onboarding, and real-time claim tracking. By focusing on sales, operations, and marketing, Zopper enables clients to tailor insurance plans to meet the specific needs of their customers, thereby democratizing access to insurance distribution.
Freshworks
Series D in 2014
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series C in 2013
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Navent is a company that operates online job and real estate portals across several Latin American countries, including Argentina, Brazil, Chile, Ecuador, Mexico, Panama, Peru, and Venezuela. The job portals facilitate job listings and provide employment solutions for job seekers and companies, with a particular emphasis on the IT sector and professional roles. Additionally, Navent offers a platform for buying, selling, and renting properties, allowing real estate agencies and individuals to list their offerings while helping users find suitable properties. The company also develops software solutions related to customer relationship management (CRM), website design and hosting, and marketing tailored for the real estate industry. Founded in 1999 by Alejandro Navarro and Nicolas Tejerina, Navent is headquartered in Buenos Aires, Argentina.
Freshworks
Series B in 2012
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series A in 2011
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Navent is a company that operates online job and real estate portals across several Latin American countries, including Argentina, Brazil, Chile, Ecuador, Mexico, Panama, Peru, and Venezuela. The job portals facilitate job listings and provide employment solutions for job seekers and companies, with a particular emphasis on the IT sector and professional roles. Additionally, Navent offers a platform for buying, selling, and renting properties, allowing real estate agencies and individuals to list their offerings while helping users find suitable properties. The company also develops software solutions related to customer relationship management (CRM), website design and hosting, and marketing tailored for the real estate industry. Founded in 1999 by Alejandro Navarro and Nicolas Tejerina, Navent is headquartered in Buenos Aires, Argentina.