Everywhere Ventures

Hark is a New York-based startup focused on enhancing customer experience through its innovative customer service platform. The platform enables customers to submit text, photo, or video messages detailing their issues. Utilizing artificial intelligence and machine learning, Hark transcribes these video submissions into tickets for the service team. This approach aims to streamline the authentication process and improve resolution rates, allowing organizations to address customer concerns more effectively and efficiently. By integrating video into the customer journey, Hark seeks to create a more engaging and productive interaction between customers and organizations.

It is just as easy for people to reach you as it is for you to reach them. This is a bittersweet feeling. There are many (ingenious!) collaboration tools that help us with different type of tasks. What we didn’t anticipate was the noise that having these tools would create in our lives. Cue endless notifications, and feeling that we couldn’t get enough done even at the end of a very busy day. Zivy shows your most important messages where they belong - up top! We help you reclaim the peace and mindspace that dealing with unorganised communication occupies.

Hark is a New York-based startup focused on enhancing customer experience through its innovative customer service platform. The platform enables customers to submit text, photo, or video messages detailing their issues. Utilizing artificial intelligence and machine learning, Hark transcribes these video submissions into tickets for the service team. This approach aims to streamline the authentication process and improve resolution rates, allowing organizations to address customer concerns more effectively and efficiently. By integrating video into the customer journey, Hark seeks to create a more engaging and productive interaction between customers and organizations.

Abode makes communication between employers and candidates smoother than ever so that employers can foster community, engagement, and a sense of belonging.

Keys is developing an intent-based communication platform aimed at enhancing the way individuals express themselves. By leveraging advanced natural language processing, the platform translates broad and simple ideas into coherent, AI-generated sentences. This innovative approach helps users communicate more effectively and efficiently, addressing common challenges in messaging. With a focus on anticipatory communication, Keys aims to transform average communicators into skilled ones, thereby revolutionizing the experience of texting and other forms of written interaction.

Lena Health is a developer of a text-based virtual assistant platform designed to assist patients, particularly those with chronic conditions. The platform leverages conversational AI to facilitate care coordination and navigation tasks, while also providing the option for human support when needed. By allowing patients to schedule appointments and manage their health via SMS text live chat, Lena Health offers a convenient alternative to lengthy phone calls. This service is especially beneficial for value-based care organizations and payers, as it enhances medication adherence and aims to improve overall health outcomes for its members.

Paloma is a direct message-commerce platform that empowers brands to enhance their e-commerce capabilities through messaging channels. By facilitating the management of inventory and the creation of tailored shopping experiences, Paloma enables businesses to drive higher conversion rates, significantly outperforming traditional websites. The platform supports direct-to-checkout functionalities and offers performance tracking, allowing brands to effectively link their catalogs with customer interactions. Additionally, Paloma gathers extensive customer data, providing valuable insights that help brands optimize their strategies and foster sustainable growth. Through its comprehensive suite of services, Paloma transforms customer engagement into meaningful conversions, making it a vital tool for businesses looking to thrive in the digital marketplace.

Blerp, Inc. is an audio expression platform based in Sandy, Utah, that facilitates the discovery, creation, and sharing of short soundbites. Founded in 2016, Blerp serves as a sound-bite search engine tailored for voice chats, messaging, and live streams, allowing users to express themselves more engagingly. The platform enables individuals to find and share audio memes and soundboards across various media streaming services, enhancing content creation for social media. By providing tools for users to create and communicate through these audio snippets, Blerp aims to enrich the way people connect and express themselves online.

EdSights is a company that focuses on enhancing student engagement and retention for universities. It has developed an artificial intelligence-powered texting platform that utilizes a chatbot to interact with students. This platform employs predictive analytics to identify students who may be at risk of dropping out and connects them with relevant on-campus resources. By facilitating communication and support, EdSights aims to improve the overall student experience and help institutions retain their students more effectively.

Sike Insights is using AI to help remote teams work better together. Our first product, Kona, is a Slackbot that helps remote teams understand each other better. It analyzes the way remote teammates communicate in Slack public channels, and provides insights on how best to interact with them. Our beta customers include Glassdoor, Typeform, Buffer, Imperfect Foods and more. For more information, check out sikeinsights.com!

Reply.ai is a developer of a customer experience platform that aims to enhance customer service efficiency by automating repetitive tasks. The company's software provides instant and personalized responses across various communication channels, allowing businesses to serve customers at scale. By leveraging AI-powered solutions, Reply.ai helps organizations address common customer inquiries through chat and ticketing systems, ultimately saving time and reducing operational costs. The platform's core offerings, Deflect for Ticketing and Deflect for Chat, are designed to alleviate consumer frustration while ensuring round-the-clock support, thereby improving the overall customer experience.

Paloma is a direct message-commerce platform that empowers brands to enhance their e-commerce capabilities through messaging channels. By facilitating the management of inventory and the creation of tailored shopping experiences, Paloma enables businesses to drive higher conversion rates, significantly outperforming traditional websites. The platform supports direct-to-checkout functionalities and offers performance tracking, allowing brands to effectively link their catalogs with customer interactions. Additionally, Paloma gathers extensive customer data, providing valuable insights that help brands optimize their strategies and foster sustainable growth. Through its comprehensive suite of services, Paloma transforms customer engagement into meaningful conversions, making it a vital tool for businesses looking to thrive in the digital marketplace.