Thayer Ventures

Thayer Ventures, established in 2009, is a San Francisco-based venture capital firm that invests in early, mid, and growth-stage technology companies serving the travel and hospitality industry. With an additional office in Valencia, California, the firm focuses on innovative technologies, products, and services that cater to foodservice, cruise lines, lodging, hospitality technology, travel technology, gaming, and airlines. Thayer Ventures' investment strategy is driven by the massive, growing, and evolving travel market, which is being disrupted by consumer trends and the rapid adoption of new technologies.

Mark E. Farrell

Managing Director

Chris Hemmeter

Managing Director

Jeffery M. Jackson

Managing Director

Jeff Jackson

Managing Director

Leland Pillsbury

Managing Director

Lee Pillsbury

Managing Director

Cara Whitehill

Vice President

Past deals in Hotel

Safara

Venture Round in 2024
Safara is a membership-based service designed to transform how travelers book accommodations. The company caters to frequent travelers by offering a platform that simplifies hotel booking while providing cashback rewards on each reservation. Users earn cashback that can be applied toward future travel bookings, allowing for significant savings on subsequent trips. This cashback is available instantly and can be used without restrictions, making it a flexible option for travelers. By facilitating affordable travel through a points-based system, Safara aims to enhance the travel experience, enabling users to enjoy more rewarding and cost-effective journeys. The company is supported by prominent investors, including Sequoia Capital and Thayer Ventures.

Canary Technologies

Series C in 2024
Canary Technologies LLC is a San Francisco-based enterprise hospitality technology company that specializes in developing innovative software solutions to modernize hotel operations. Its platform offers a range of features, including offline booking, contactless check-in, digital authorizations, electronic signatures, and the ability to create customizable workflows. By replacing outdated technology, Canary Technologies aims to enhance guest experiences and improve operational efficiency for hotels. The company's solutions are designed to drive revenue, increase staff productivity, and ensure compliance, while also reducing costs and minimizing fraud. Trusted by thousands of hotels worldwide, including some of the largest and most recognized brands in the industry, Canary Technologies is committed to transforming the hospitality landscape through its advanced guest management platform.

Operto Guest Technologies

Series B in 2023
Operto Guest Technologies is a leading provider of property automation and connected technology for the global hotel and short-term rental industries. The Operto solution is offered in three modules: Operto Guest, Operto Tech, and Operto Teams. Each adds value on a stand-alone basis but works optimally when brought together through Operto Connect. This hospitality operating system is designed to create premium guest experiences while driving operational efficiency and monetization opportunities for operators.

Mews

Series C in 2022
Mews is a cloud-based hotel property management system designed to streamline hotel operations and enhance guest experiences. Founded by former hoteliers, Mews provides a next-generation hospitality platform suitable for hotels, hostels, and apartments. Its innovative features include smart automation for online check-ins, payment processing, booking management, and staff training, allowing property owners to improve both operational efficiency and guest satisfaction. Serving over 5,000 properties across more than 85 countries, Mews stands out for its extensive range of integrations with various hospitality technology providers, making it a comprehensive solution in the industry. In recognition of its capabilities, Mews was awarded Best Property Management System at the 2024 HotelTechAwards.

Canary Technologies

Series B in 2022
Canary Technologies LLC is a San Francisco-based enterprise hospitality technology company that specializes in developing innovative software solutions to modernize hotel operations. Its platform offers a range of features, including offline booking, contactless check-in, digital authorizations, electronic signatures, and the ability to create customizable workflows. By replacing outdated technology, Canary Technologies aims to enhance guest experiences and improve operational efficiency for hotels. The company's solutions are designed to drive revenue, increase staff productivity, and ensure compliance, while also reducing costs and minimizing fraud. Trusted by thousands of hotels worldwide, including some of the largest and most recognized brands in the industry, Canary Technologies is committed to transforming the hospitality landscape through its advanced guest management platform.

Canary Technologies

Series A in 2022
Canary Technologies LLC is a San Francisco-based enterprise hospitality technology company that specializes in developing innovative software solutions to modernize hotel operations. Its platform offers a range of features, including offline booking, contactless check-in, digital authorizations, electronic signatures, and the ability to create customizable workflows. By replacing outdated technology, Canary Technologies aims to enhance guest experiences and improve operational efficiency for hotels. The company's solutions are designed to drive revenue, increase staff productivity, and ensure compliance, while also reducing costs and minimizing fraud. Trusted by thousands of hotels worldwide, including some of the largest and most recognized brands in the industry, Canary Technologies is committed to transforming the hospitality landscape through its advanced guest management platform.

Life House

Series C in 2021
Life House is a hotel software and management platform dedicated to enhancing the profitability and reliability of independent hoteliers. The company develops proprietary products aimed at making hotel ownership more manageable and financially rewarding. By integrating its software solutions with hotel management, Life House seeks to create a seamless and predictable operation for hotel owners. This approach not only boosts profitability but also improves the overall guest experience, allowing travelers to enjoy boutique hotel accommodations at more accessible prices. As a vertically integrated hotel company supported by institutional investors, Life House is committed to transforming the hospitality landscape for independent properties.

Life House

Series B in 2020
Life House is a hotel software and management platform dedicated to enhancing the profitability and reliability of independent hoteliers. The company develops proprietary products aimed at making hotel ownership more manageable and financially rewarding. By integrating its software solutions with hotel management, Life House seeks to create a seamless and predictable operation for hotel owners. This approach not only boosts profitability but also improves the overall guest experience, allowing travelers to enjoy boutique hotel accommodations at more accessible prices. As a vertically integrated hotel company supported by institutional investors, Life House is committed to transforming the hospitality landscape for independent properties.

Mews

Series B in 2019
Mews is a cloud-based hotel property management system designed to streamline hotel operations and enhance guest experiences. Founded by former hoteliers, Mews provides a next-generation hospitality platform suitable for hotels, hostels, and apartments. Its innovative features include smart automation for online check-ins, payment processing, booking management, and staff training, allowing property owners to improve both operational efficiency and guest satisfaction. Serving over 5,000 properties across more than 85 countries, Mews stands out for its extensive range of integrations with various hospitality technology providers, making it a comprehensive solution in the industry. In recognition of its capabilities, Mews was awarded Best Property Management System at the 2024 HotelTechAwards.

Optii

Series C in 2018
Optii, based in Austin, Texas, with additional offices in London and Brisbane, provides a hotel operations solution that enhances housekeeping and service delivery through advanced technologies such as artificial intelligence, analytics, messaging, and mobility. The company specializes in real-time operations management, allowing hotels to optimize their processes, reduce costs, and improve the overall guest experience without the need for significant capital expenditure or complex integrations. Optii's software is utilized by various hotels globally, including notable establishments like La Cantera Resort & Spa, The Don Cesar, Okada Manila Resort & Casino, and several others within the IHG brand.

Mews

Series A in 2018
Mews is a cloud-based hotel property management system designed to streamline hotel operations and enhance guest experiences. Founded by former hoteliers, Mews provides a next-generation hospitality platform suitable for hotels, hostels, and apartments. Its innovative features include smart automation for online check-ins, payment processing, booking management, and staff training, allowing property owners to improve both operational efficiency and guest satisfaction. Serving over 5,000 properties across more than 85 countries, Mews stands out for its extensive range of integrations with various hospitality technology providers, making it a comprehensive solution in the industry. In recognition of its capabilities, Mews was awarded Best Property Management System at the 2024 HotelTechAwards.

Groupize

Series A in 2017
Groupize, Inc. specializes in developing technology solutions for hotel chains and properties to streamline the management of group bookings and requests. The company offers a customizable white label site for planners to search and book groups online, facilitating access to live pricing and inventory. Additionally, it features a lead and eRFP management application on the Salesforce platform, which processes group leads and supports lead distribution and planner relationship management. Groupize also provides an automated booking solution and a group management page that assists organizers in planning and managing their events. The platform includes social tools for communication and engagement among group members, as well as a content portal for hotel administrators to manage property information. Founded in 2012, Groupize is headquartered in Gloucester, Massachusetts, with a technology office in Boston.

Social Tables

Series B in 2016
Social Tables, Inc. is a developer of cloud-based software tailored for the hospitality, events, and catering industries. Founded in 2011 and based in Washington, D.C., the company provides a comprehensive platform that simplifies event planning by consolidating various processes into a single tool. Its offerings include sales and catering CRM software, interactive floor plans, and event proposal tools, which facilitate the management of group business from inception to execution. The platform enhances collaboration among event planners and property professionals, allowing them to design floor plans, manage attendee information, create seating charts, and engage guests seamlessly from any device. As of October 2018, Social Tables operates as a subsidiary of Cvent, Inc.

Sonder Holdings

Series A in 2016
Sonder Holdings is a hospitality company that leases hotel-style apartments to travelers, offering a variety of accommodation options, including rooms, suites, and apartments. Formerly known as Flatbook Corp., the company rebranded as Sonder Canada Inc. in 2016 and operates under the name Sonder. Incorporated in 2018 and based in Montreal, Canada, Sonder provides both short and long-term stays across more than 30 cities in North America, Europe, and the Middle East. The company focuses on delivering a tech-driven, seamless experience through a user-friendly app that allows guests to access self-service features and 24/7 support. Each Sonder unit is carefully selected, designed, and managed by the company, ensuring a consistent and thoughtfully curated experience for travelers.

Groupize

Series A in 2014
Groupize, Inc. specializes in developing technology solutions for hotel chains and properties to streamline the management of group bookings and requests. The company offers a customizable white label site for planners to search and book groups online, facilitating access to live pricing and inventory. Additionally, it features a lead and eRFP management application on the Salesforce platform, which processes group leads and supports lead distribution and planner relationship management. Groupize also provides an automated booking solution and a group management page that assists organizers in planning and managing their events. The platform includes social tools for communication and engagement among group members, as well as a content portal for hotel administrators to manage property information. Founded in 2012, Groupize is headquartered in Gloucester, Massachusetts, with a technology office in Boston.

Social Tables

Series A in 2014
Social Tables, Inc. is a developer of cloud-based software tailored for the hospitality, events, and catering industries. Founded in 2011 and based in Washington, D.C., the company provides a comprehensive platform that simplifies event planning by consolidating various processes into a single tool. Its offerings include sales and catering CRM software, interactive floor plans, and event proposal tools, which facilitate the management of group business from inception to execution. The platform enhances collaboration among event planners and property professionals, allowing them to design floor plans, manage attendee information, create seating charts, and engage guests seamlessly from any device. As of October 2018, Social Tables operates as a subsidiary of Cvent, Inc.

Groupize

Series A in 2013
Groupize, Inc. specializes in developing technology solutions for hotel chains and properties to streamline the management of group bookings and requests. The company offers a customizable white label site for planners to search and book groups online, facilitating access to live pricing and inventory. Additionally, it features a lead and eRFP management application on the Salesforce platform, which processes group leads and supports lead distribution and planner relationship management. Groupize also provides an automated booking solution and a group management page that assists organizers in planning and managing their events. The platform includes social tools for communication and engagement among group members, as well as a content portal for hotel administrators to manage property information. Founded in 2012, Groupize is headquartered in Gloucester, Massachusetts, with a technology office in Boston.

Duetto

Series A in 2012
Duetto is a leading provider of cloud-based revenue strategy applications specifically designed for the hospitality industry. The company offers a comprehensive platform that addresses the complexities of hotel distribution and technology, empowering hoteliers to enhance booking conversion, operational efficiency, and guest loyalty. By leveraging dynamic data sources and actionable insights, Duetto enables clients to forecast and optimize demand, set competitive pricing, and manage distribution effectively. With a focus on innovative solutions, Duetto aims to tackle some of the most significant challenges faced by hotels and casinos, ultimately driving more profitable revenue strategies for its users.
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