Thayer Ventures

Thayer Ventures is a venture capital firm focused on technology companies serving travel and hospitality. It backs software, information technology, and SaaS providers across travel, transportation, hospitality, and related services, including foodservice, lodging, cruise lines, airlines, and travel tech. Founded in 2009, the firm is headquartered in San Francisco with an additional office in Valencia, California, and invests across seed, early, and growth stages in North America and globally.

Mark Farrell

Managing Director

Jeffery Jackson

Managing Director

Leland Pillsbury

Managing Director

Lee Pillsbury

Managing Director

Cara Whitehill

Vice President

Past deals in Hospitality

DIAMO

Seed Round in 2025
DIAMO is a company that develops AI-powered revenue management and marketing software tailored for the hospitality industry, specifically targeting smaller hotel properties. Its platform automates room pricing, helping independent hoteliers enhance operational efficiency and boost revenue. The software includes digital marketing tools and a branded booking engine, allowing hotels to increase direct bookings while minimizing reliance on third-party commissions. By providing these solutions, DIAMO enables smaller properties to compete effectively in the market without the burden of expensive and complex business technologies.

Canary Technologies

Series C in 2024
Canary Technologies is a hospitality technology company that modernizes hotel operations. It offers a guest management platform featuring contactless check-in, digital authorizations, and an amenity store. The platform drives revenue growth, improves staff productivity, ensures compliance, and reduces fraud.

Operto Guest Technologies

Series B in 2023
Operto Guest Technologies is a leading provider of property automation and connected technology for the global hotel and short-term rental industries. The Operto solution is offered in three modules: Operto Guest, Operto Tech, and Operto Teams. Each adds value on a stand-alone basis but works optimally when brought together through Operto Connect. This hospitality operating system is designed to create premium guest experiences while driving operational efficiency and monetization opportunities for operators.

Mews

Series C in 2022
Mews is a cloud-based hotel property management system that simplifies operations for hotels, hostels, and apartments worldwide. Founded by ex-hoteliers, it offers smart automation and user-friendly features to enhance guest experiences and improve property performance.

Canary Technologies

Series B in 2022
Canary Technologies is a hospitality technology company that modernizes hotel operations. It offers a guest management platform featuring contactless check-in, digital authorizations, and an amenity store. The platform drives revenue growth, improves staff productivity, ensures compliance, and reduces fraud.

Canary Technologies

Series A in 2022
Canary Technologies is a hospitality technology company that modernizes hotel operations. It offers a guest management platform featuring contactless check-in, digital authorizations, and an amenity store. The platform drives revenue growth, improves staff productivity, ensures compliance, and reduces fraud.

Life House

Series C in 2021
Life House is a vertically integrated hotel software and management company that develops proprietary tools to boost profitability, reliability, and guest experience for independent hoteliers. Its platform provides comprehensive management software and services to make owning and operating independent hotels easier and more profitable, while delivering a consistent and seamless guest experience. By integrating software and management capabilities, Life House enables boutique hotels to operate efficiently and offer travelers affordable, reliable stays.

Life House

Series B in 2020
Life House is a vertically integrated hotel software and management company that develops proprietary tools to boost profitability, reliability, and guest experience for independent hoteliers. Its platform provides comprehensive management software and services to make owning and operating independent hotels easier and more profitable, while delivering a consistent and seamless guest experience. By integrating software and management capabilities, Life House enables boutique hotels to operate efficiently and offer travelers affordable, reliable stays.

Mews

Series B in 2019
Mews is a cloud-based hotel property management system that simplifies operations for hotels, hostels, and apartments worldwide. Founded by ex-hoteliers, it offers smart automation and user-friendly features to enhance guest experiences and improve property performance.

Optii

Series C in 2018
Optii, based in Austin, Texas, with additional offices in London and Brisbane, provides a hotel operations solution that enhances housekeeping and service delivery through advanced technologies such as artificial intelligence, analytics, messaging, and mobility. The company specializes in real-time operations management, allowing hotels to optimize their processes, reduce costs, and improve the overall guest experience without the need for significant capital expenditure or complex integrations. Optii's software is utilized by various hotels globally, including notable establishments like La Cantera Resort & Spa, The Don Cesar, Okada Manila Resort & Casino, and several others within the IHG brand.

Mews

Series A in 2018
Mews is a cloud-based hotel property management system that simplifies operations for hotels, hostels, and apartments worldwide. Founded by ex-hoteliers, it offers smart automation and user-friendly features to enhance guest experiences and improve property performance.

Social Tables

Series B in 2016
Social Tables, Inc. is a developer of cloud-based software tailored for the hospitality, events, and catering industries. Founded in 2011 and based in Washington, D.C., the company provides a comprehensive platform that simplifies event planning by consolidating various processes into a single tool. Its offerings include sales and catering CRM software, interactive floor plans, and event proposal tools, which facilitate the management of group business from inception to execution. The platform enhances collaboration among event planners and property professionals, allowing them to design floor plans, manage attendee information, create seating charts, and engage guests seamlessly from any device. As of October 2018, Social Tables operates as a subsidiary of Cvent, Inc.

Sonder

Series A in 2016
Sonder is a hospitality company that designs, selects, and directly manages a portfolio of apartment-style accommodations, including rooms, suites, apartments, and boutique hotel properties, for short- and long-term stays. It operates in more than 30 cities across eight countries and three continents, with each property chosen, designed, and managed by the company. The business blends well-designed spaces with a technology-driven service model, supported by a mobile app that enables self-service features and 24/7 on-the-ground support. By offering flexible stays such as month-to-month arrangements, Sonder delivers modern, consistent experiences across diverse locations.

Social Tables

Series A in 2014
Social Tables, Inc. is a developer of cloud-based software tailored for the hospitality, events, and catering industries. Founded in 2011 and based in Washington, D.C., the company provides a comprehensive platform that simplifies event planning by consolidating various processes into a single tool. Its offerings include sales and catering CRM software, interactive floor plans, and event proposal tools, which facilitate the management of group business from inception to execution. The platform enhances collaboration among event planners and property professionals, allowing them to design floor plans, manage attendee information, create seating charts, and engage guests seamlessly from any device. As of October 2018, Social Tables operates as a subsidiary of Cvent, Inc.

PosIQ

Series A in 2014
Posiq Inc., established in 2011 and headquartered in San Jose, California, specializes in developing technology solutions for the restaurant and hospitality industry. The company's primary product is Posiq CRM, a comprehensive customer relationship management platform that integrates directly with existing point-of-sale systems to automate tracking of guest visits, purchase behavior, marketing campaigns, offer administration, and redemption. This enables restaurants to create targeted mobile offers based on customer data, manage online marketing efforts including social media, and analyze how these initiatives impact their bottom line. Posiq serves restaurant owners, value-added resellers (VARs), POS resellers, and restaurant consultants.
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