Thayer Ventures is a venture capital firm established in 2009 and headquartered in San Francisco, California, with an additional office in Valencia, California. The firm specializes in investing in technology companies that cater to the travel and hospitality sectors, focusing on areas such as foodservice, cruise lines, lodging, hospitality technology, travel technology, gaming, and airlines. Thayer Ventures does not engage in investments related to real estate, restaurants, or hotels. The firm capitalizes on the disruptive changes within the travel industry, which represents over $10 trillion in annual global economic activity. This sector is experiencing significant entrepreneurial activity and rapid technological advancements driven by evolving consumer behavior and the influence of digital platforms. As such, Thayer Ventures aims to support innovative technology providers that are well-positioned to address the unique challenges and opportunities within this dynamic marketplace.
Canary Technologies LLC, based in San Francisco, California, specializes in developing innovative software solutions for the hospitality industry, focusing on enhancing operational efficiency and improving guest experiences. The company's platform modernizes outdated hotel management processes by offering features such as contactless check-in, digital authorizations, electronic signatures, and a customizable amenity store. These tools are designed to streamline workflows, reduce costs, increase revenue, and enhance compliance, making them invaluable to hoteliers. Trusted by numerous prestigious hotel brands worldwide, Canary Technologies aims to drive greater productivity and minimize fraud within the sector.
Operto Guest Technologies
Series B in 2023
Operto Guest Technologies is a leading provider of property automation and connected technology for the global hotel and short-term rental industries. The Operto solution is offered in three modules: Operto Guest, Operto Tech, and Operto Teams. Each adds value on a stand-alone basis but works optimally when brought together through Operto Connect. This hospitality operating system is designed to create premium guest experiences while driving operational efficiency and monetization opportunities for operators.
Mews
Series C in 2022
Mews is a cloud-based hotel property management system designed to streamline hotel operations and enhance guest experiences. Founded by former hoteliers, Mews provides a next-generation hospitality platform suitable for hotels, hostels, and apartments. Its innovative features include smart automation for online check-ins, payment processing, booking management, and staff training, allowing property owners to improve both operational efficiency and guest satisfaction. Serving over 5,000 properties across more than 85 countries, Mews stands out for its extensive range of integrations with various hospitality technology providers, making it a comprehensive solution in the industry. In recognition of its capabilities, Mews was awarded Best Property Management System at the 2024 HotelTechAwards.
Canary Technologies
Series A in 2022
Canary Technologies LLC, based in San Francisco, California, specializes in developing innovative software solutions for the hospitality industry, focusing on enhancing operational efficiency and improving guest experiences. The company's platform modernizes outdated hotel management processes by offering features such as contactless check-in, digital authorizations, electronic signatures, and a customizable amenity store. These tools are designed to streamline workflows, reduce costs, increase revenue, and enhance compliance, making them invaluable to hoteliers. Trusted by numerous prestigious hotel brands worldwide, Canary Technologies aims to drive greater productivity and minimize fraud within the sector.
Life House
Series C in 2021
Life House is a hotel software and management platform focused on enhancing profitability and reliability for independent hoteliers. By developing proprietary products, the company aims to streamline hotel ownership, making it more profitable and predictable for owners while improving the overall guest experience. Life House stands out as one of the few vertically integrated hotel companies supported by institutional venture and private equity investors, allowing for significant investment in technology and services. This approach enables travelers to enjoy boutique hotel experiences at affordable prices, thereby contributing to the growth and success of independent hotels.
Life House
Series B in 2020
Life House is a hotel software and management platform focused on enhancing profitability and reliability for independent hoteliers. By developing proprietary products, the company aims to streamline hotel ownership, making it more profitable and predictable for owners while improving the overall guest experience. Life House stands out as one of the few vertically integrated hotel companies supported by institutional venture and private equity investors, allowing for significant investment in technology and services. This approach enables travelers to enjoy boutique hotel experiences at affordable prices, thereby contributing to the growth and success of independent hotels.
Mews
Series B in 2019
Mews is a cloud-based hotel property management system designed to streamline hotel operations and enhance guest experiences. Founded by former hoteliers, Mews provides a next-generation hospitality platform suitable for hotels, hostels, and apartments. Its innovative features include smart automation for online check-ins, payment processing, booking management, and staff training, allowing property owners to improve both operational efficiency and guest satisfaction. Serving over 5,000 properties across more than 85 countries, Mews stands out for its extensive range of integrations with various hospitality technology providers, making it a comprehensive solution in the industry. In recognition of its capabilities, Mews was awarded Best Property Management System at the 2024 HotelTechAwards.
Optii
Series C in 2018
Optii, based in Austin, Texas, with additional offices in London and Brisbane, specializes in hotel operations solutions that enhance the efficiency of housekeeping and service delivery. The company utilizes advanced technologies, including artificial intelligence, analytics, messaging, and mobility, to optimize operations and automate processes within hotels. By operating in real-time, Optii enables hotels to streamline their functions, reduce costs, and improve the overall guest experience without the need for significant capital investment or complicated integrations. Its software is utilized by a variety of hotels globally, including La Cantera Resort & Spa, The Don Cesar, Okada Manila Resort & Casino, Doma Hotels, and IHG, demonstrating its effectiveness in the hospitality industry.
Mews
Series A in 2018
Mews is a cloud-based hotel property management system designed to streamline hotel operations and enhance guest experiences. Founded by former hoteliers, Mews provides a next-generation hospitality platform suitable for hotels, hostels, and apartments. Its innovative features include smart automation for online check-ins, payment processing, booking management, and staff training, allowing property owners to improve both operational efficiency and guest satisfaction. Serving over 5,000 properties across more than 85 countries, Mews stands out for its extensive range of integrations with various hospitality technology providers, making it a comprehensive solution in the industry. In recognition of its capabilities, Mews was awarded Best Property Management System at the 2024 HotelTechAwards.
Social Tables
Series B in 2016
Social Tables, Inc. is a developer of cloud-based software tailored for the hospitality, events, and catering industries, headquartered in Washington, D.C. Founded in 2011, the company provides a comprehensive platform that simplifies event planning by integrating various tools such as sales and catering CRM software, interactive floor plans, and lead capture services. This software allows hotels and event managers to efficiently book and manage events, while also facilitating collaboration between planners and property professionals. Social Tables focuses on enhancing the event planning process by streamlining tasks such as floor plan design, seating chart creation, and attendee information management, ultimately aiming to make the planning experience more enjoyable and less stressful. The company has operated as a subsidiary of Cvent, Inc. since October 2018.
Sonder Holdings
Series A in 2016
Sonder Canada Inc. specializes in leasing hotel-style apartments to travelers, offering a range of accommodations from rooms to suites and apartments. Founded as Flatbook Corp. and rebranded in 2016, Sonder has expanded its presence across more than 30 cities in eight countries on three continents. The company focuses on delivering a seamless hospitality experience through thoughtfully designed spaces and a tech-powered service model. Its innovative app facilitates self-service features and provides 24/7 support for guests, enhancing convenience and accessibility. Sonder generates revenue by offering both short-term and month-to-month accommodations, with all units carefully selected, designed, and managed by the company.
Social Tables
Series A in 2014
Social Tables, Inc. is a developer of cloud-based software tailored for the hospitality, events, and catering industries, headquartered in Washington, D.C. Founded in 2011, the company provides a comprehensive platform that simplifies event planning by integrating various tools such as sales and catering CRM software, interactive floor plans, and lead capture services. This software allows hotels and event managers to efficiently book and manage events, while also facilitating collaboration between planners and property professionals. Social Tables focuses on enhancing the event planning process by streamlining tasks such as floor plan design, seating chart creation, and attendee information management, ultimately aiming to make the planning experience more enjoyable and less stressful. The company has operated as a subsidiary of Cvent, Inc. since October 2018.
PosIQ
Series A in 2014
Posiq, Inc. is a technology company that provides solutions specifically for the restaurant and hospitality sectors, focusing on customer relationship management. Founded in 2011 and based in San Jose, California, Posiq offers a CRM platform that integrates with existing point-of-sale systems. This platform automates the tracking of customer visits and purchasing behaviors, enabling restaurant owners to create targeted mobile offers and promotions. Additionally, Posiq's software supports marketing initiatives, including social media campaigns and mobile loyalty programs. By leveraging customer data, Posiq helps restaurants enhance guest experiences and optimize their marketing strategies to improve overall business performance. The company's clientele includes restaurant owners, value-added resellers, and restaurant consultants.
Duetto
Series A in 2012
Duetto is a leading provider of a Revenue Strategy Platform specifically designed for the hospitality industry. The company offers a comprehensive suite of cloud applications that tackle the complexities of hotel distribution and technology. By leveraging dynamic data sources and actionable insights, Duetto's software enables hotels and casinos to increase booking conversion, guest loyalty, and overall revenue. The platform allows clients to forecast and optimize demand, set competitive pricing, and manage distribution effectively, enhancing operational efficiency and agility. With a unique blend of hospitality expertise and technological innovation, Duetto aims to address the industry's most pressing challenges and deliver profitable revenue strategies.
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