ServiceNow
ServiceNow provides cloud-based enterprise software that defines, structures, manages, and automates services across an organization. The company offers IT service management, IT operations management, IT asset management, IT business management, and enterprise development operations to connect workflows across employees, customers, and partners. It also provides customer service management, HR service delivery, security operations, and governance, risk, and compliance solutions, and field service management, all delivered via the Now Platform which enables workflow automation, service catalogs, and collaboration tools. In addition, it offers professional services, training, and customer support programs. ServiceNow serves industries including government, financial services, healthcare, telecommunications, manufacturing, IT services, technology, oil and gas, education, and consumer products, selling its software through a direct sales force and partners. Founded in 2004 and headquartered in Santa Clara, California, the company focuses on expanding its cloud-based workflow automation across enterprise functions beyond IT.
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Past deals in RPA
8Flow
Series A in 2025
8Flow develops an enterprise-grade self-learning platform that automates customer support workflows. Its platform analyzes agent actions, identifies repetitive tasks, and generates automation across various systems like ticketing platforms, business apps, spreadsheets, databases, and CRMs.
Intellibot.io
Acquisition in 2021
Intellibot is an artificial intelligence company that specializes in robotic process automation (RPA) solutions tailored for modern enterprises. Its proprietary platform incorporates advanced features such as machine learning, natural language processing, and computer vision, allowing organizations to develop their own software robots that efficiently manage everyday business processes. Intellibot's technology enhances operational efficiency by improving search capabilities and enabling natural language queries across various channels, including on-site, voice, and chatbots. The platform also includes entity extraction functionalities that classify text elements, minimizing the need for human intervention. With a focus on security and scalability, Intellibot aims to streamline automation adoption for businesses, ultimately transforming their digital workforce and driving significant improvements in process management.
8Flow
8Flow offers AI-driven workflow automation that simplifies enterprise processes. The platform transforms user events into actionable workflow maps, allowing AI agents to execute tasks efficiently. By identifying repetitive tasks, 8Flow enables organizations to automate these processes with one-click solutions, enhancing overall productivity.Salesteams benefit from streamlined operations, allowing them to focus on core activities rather than manual data handling. This innovative approach supports organizations in achieving better workflow management and operational efficiency.
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