UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.
Gorgias, established in 2015, is a San Francisco-based company specializing in a unique customer service platform tailored for e-commerce businesses. It streamlines customer support across multiple channels, including email, voice, SMS, live chat, and social media, using advanced automation and AI capabilities. Gorgias serves over 12,000 merchants, such as Steve Madden and Glossier, and has expanded its team to over 250 employees across eight global offices. As a certified B Corporation, it prioritizes sustainable and equitable workplace practices.
Moveworks
Series C in 2021
Moveworks, Inc. is a technology company that develops a cloud-based AI platform aimed at enhancing employee productivity by automating IT support tasks. Founded in 2016 and headquartered in Mountain View, California, with an additional office in Culver City, Moveworks provides an AI assistant that enables employees to efficiently resolve various support issues, such as ordering hardware, raising software requests, and checking the status of open tickets. The platform utilizes natural language processing and a conversational interface to interpret complex requests, execute multi-step processes, and learn from past interactions. Major companies, including Databricks and Broadcom, leverage Moveworks to streamline workflows and improve the efficiency of information retrieval across their enterprise systems.
Gorgias, established in 2015, is a San Francisco-based company specializing in a unique customer service platform tailored for e-commerce businesses. It streamlines customer support across multiple channels, including email, voice, SMS, live chat, and social media, using advanced automation and AI capabilities. Gorgias serves over 12,000 merchants, such as Steve Madden and Glossier, and has expanded its team to over 250 employees across eight global offices. As a certified B Corporation, it prioritizes sustainable and equitable workplace practices.
UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.
Moveworks
Series B in 2019
Moveworks, Inc. is a technology company that develops a cloud-based AI platform aimed at enhancing employee productivity by automating IT support tasks. Founded in 2016 and headquartered in Mountain View, California, with an additional office in Culver City, Moveworks provides an AI assistant that enables employees to efficiently resolve various support issues, such as ordering hardware, raising software requests, and checking the status of open tickets. The platform utilizes natural language processing and a conversational interface to interpret complex requests, execute multi-step processes, and learn from past interactions. Major companies, including Databricks and Broadcom, leverage Moveworks to streamline workflows and improve the efficiency of information retrieval across their enterprise systems.
iYogi, Inc. is an on-demand software and services company that specializes in providing online technical support for various computing and communication devices. Founded in 2007 and headquartered in Gurugram, India, iYogi offers a range of services including optimization, diagnosis and repair, setup and installation, virus removal, usability training, networking, and managed services. The company caters to both consumers and small businesses, supporting a wide array of software applications and hardware, including computers, mobiles, gaming devices, and servers. With a focus on convenience, iYogi delivers subscription-based support that allows clients to optimize and secure their technology with 24/7 access to technicians. Its services reach customers in several countries, including the United States, the United Kingdom, Canada, Australia, India, and the GCC states.
iYogi, Inc. is an on-demand software and services company that specializes in providing online technical support for various computing and communication devices. Founded in 2007 and headquartered in Gurugram, India, iYogi offers a range of services including optimization, diagnosis and repair, setup and installation, virus removal, usability training, networking, and managed services. The company caters to both consumers and small businesses, supporting a wide array of software applications and hardware, including computers, mobiles, gaming devices, and servers. With a focus on convenience, iYogi delivers subscription-based support that allows clients to optimize and secure their technology with 24/7 access to technicians. Its services reach customers in several countries, including the United States, the United Kingdom, Canada, Australia, India, and the GCC states.
iYogi, Inc. is an on-demand software and services company that specializes in providing online technical support for various computing and communication devices. Founded in 2007 and headquartered in Gurugram, India, iYogi offers a range of services including optimization, diagnosis and repair, setup and installation, virus removal, usability training, networking, and managed services. The company caters to both consumers and small businesses, supporting a wide array of software applications and hardware, including computers, mobiles, gaming devices, and servers. With a focus on convenience, iYogi delivers subscription-based support that allows clients to optimize and secure their technology with 24/7 access to technicians. Its services reach customers in several countries, including the United States, the United Kingdom, Canada, Australia, India, and the GCC states.