Sapphire Ventures

EliseAI develops a conversational AI platform that automates communications and workflows in housing and healthcare operations. The platform provides multi-channel support (voice, text, email, and chat) and automates activities such as responding to leads, answering prospective tenant questions, scheduling tours, and following up on paperwork. It serves property managers in rental housing to enhance service quality and reduce property management costs, and supports healthcare providers to improve operational efficiency. By streamlining routine interactions, EliseAI aims to increase responsiveness and productivity across lease and care processes.

Rewst is a Robotic Process Automation (RPA) platform specifically designed for Managed Service Providers (MSPs). The company focuses on offering low-code and no-code solutions to facilitate task automation, particularly for smaller MSPs. By integrating with various tools such as customer relationship management (CRM) systems, ticketing systems, and accounting software, Rewst enables businesses to enhance operational efficiency. The platform allows users to track performance and identify improvement areas, ultimately helping organizations save costs and streamline processes.

Creatio is a global provider of a no-code platform designed to automate workflows and customer relationship management (CRM) processes. The company enables businesses to create applications and streamline operations without requiring programming expertise. Its comprehensive CRM solutions cover marketing, sales, and service automation, helping organizations enhance customer relationships and improve overall customer experience. In addition to CRM capabilities, Creatio offers robust business process management tools that allow users to design, execute, monitor, and optimize workflows effectively. By combining CRM and business process management features within a user-friendly no-code environment, Creatio aims to empower organizations to accelerate their operational efficiency and adapt to changing market demands.

Qualified.com, Inc. specializes in a conversational marketing platform designed to enhance engagement with potential customers. The platform alerts sales teams when qualified leads visit their websites, enabling immediate interaction through chat, voice calls, and screen sharing. Tailored for companies utilizing Salesforce, Qualified empowers enterprise sales and marketing teams to convert their corporate websites into effective sales tools, thereby optimizing their sales pipelines. By providing a comprehensive view of website visitors and equipping businesses with the necessary tools to identify target buyers, Qualified facilitates real-time conversations that can significantly drive sales growth. The company, based in San Francisco, California, was formerly known as FATBEAR LABS Inc. and rebranded in January 2019.

CaptivateIQ, Inc. is a software company that specializes in managing and optimizing financial incentives, particularly through its sales commission platform. Founded in 2017 and based in San Francisco, California, CaptivateIQ's solution automates commission tracking by consolidating data from various sources to accurately calculate payouts. The platform enables businesses to create customized incentive plans and generate insightful reports, streamlining commission administration and reducing reliance on error-prone spreadsheets and outdated tools. By providing a flexible and automated approach to managing commissions, CaptivateIQ aims to enhance team morale and overall company performance by ensuring that incentives are processed correctly and efficiently.

6sense is a developer of a predictive intelligence platform that enhances revenue growth for organizations. The company utilizes artificial intelligence, big data, and machine learning to provide comprehensive visibility across the customer journey, from brand awareness to revenue generation. Its platform captures anonymous buying signals and buyer intent data, allowing sales, marketing, and customer success teams to target the right accounts effectively. By recommending optimal channels and messages, 6sense removes guesswork and inefficiencies from the sales process, leading to improved pipeline quality, accelerated sales velocity, and higher conversion rates. Through its innovative approach, 6sense aims to empower revenue teams to grow revenue predictably and efficiently.

Clari Inc. is a revenue operations platform based in Sunnyvale, California, founded in 2012. The company utilizes automation and artificial intelligence to consolidate and analyze activity data from various business systems, such as CRM, email, calendar, and marketing automation. This integration provides sales professionals with improved visibility into their deals and relationships, enabling them to close deals more efficiently and reduce manual reporting efforts. Clari's platform offers features like Activity Analytics, which delivers predictive insights and real-time data analysis, allowing sales teams and managers to optimize their strategies, enhance coaching, and effectively allocate resources. By streamlining revenue operations, Clari assists B2B companies, including notable clients like Qualtrics and Adobe, in forecasting business performance, managing pipelines, and minimizing customer churn.

Highspot is a cloud-based sales enablement platform that helps organizations improve customer engagement and drive revenue. The platform combines intelligent content management, training and coaching, contextual guidance, and engagement analytics to optimize pitches and content. It supports unified sales enablement with features such as semantic search, content recommendations, and CRM integration, along with the creation of sales playbooks and portals for marketing and sales teams. It enables targeting by role, profile, and industry, and provides real-time alerts on how customers interact with content to inform guidance and coaching. Founded in 2012, Highspot is headquartered in Seattle, with an additional office in London.

6sense is a developer of a predictive intelligence platform that enhances revenue growth for organizations. The company utilizes artificial intelligence, big data, and machine learning to provide comprehensive visibility across the customer journey, from brand awareness to revenue generation. Its platform captures anonymous buying signals and buyer intent data, allowing sales, marketing, and customer success teams to target the right accounts effectively. By recommending optimal channels and messages, 6sense removes guesswork and inefficiencies from the sales process, leading to improved pipeline quality, accelerated sales velocity, and higher conversion rates. Through its innovative approach, 6sense aims to empower revenue teams to grow revenue predictably and efficiently.

Clari Inc. is a revenue operations platform based in Sunnyvale, California, founded in 2012. The company utilizes automation and artificial intelligence to consolidate and analyze activity data from various business systems, such as CRM, email, calendar, and marketing automation. This integration provides sales professionals with improved visibility into their deals and relationships, enabling them to close deals more efficiently and reduce manual reporting efforts. Clari's platform offers features like Activity Analytics, which delivers predictive insights and real-time data analysis, allowing sales teams and managers to optimize their strategies, enhance coaching, and effectively allocate resources. By streamlining revenue operations, Clari assists B2B companies, including notable clients like Qualtrics and Adobe, in forecasting business performance, managing pipelines, and minimizing customer churn.

Highspot is a cloud-based sales enablement platform that helps organizations improve customer engagement and drive revenue. The platform combines intelligent content management, training and coaching, contextual guidance, and engagement analytics to optimize pitches and content. It supports unified sales enablement with features such as semantic search, content recommendations, and CRM integration, along with the creation of sales playbooks and portals for marketing and sales teams. It enables targeting by role, profile, and industry, and provides real-time alerts on how customers interact with content to inform guidance and coaching. Founded in 2012, Highspot is headquartered in Seattle, with an additional office in London.

Outreach is a sales engagement platform that helps organizations manage and optimize interactions across email, voice, and social channels throughout the customer lifecycle. The platform uses machine learning to guide sales representatives to take the right actions, automate repetitive tasks, and personalize communications while tracking sales activity and performance. It supports account-based, outbound, and inbound sales, as well as sequence and task management, email and activity tracking, and insights that analyze buyer sentiment to optimize content and sequences in real time. By integrating automated alerts, collaboration features, and performance analytics, Outreach aims to increase the volume of qualified meetings and improve the efficiency and effectiveness of customer-facing teams.

Highspot is a cloud-based sales enablement platform that helps organizations improve customer engagement and drive revenue. The platform combines intelligent content management, training and coaching, contextual guidance, and engagement analytics to optimize pitches and content. It supports unified sales enablement with features such as semantic search, content recommendations, and CRM integration, along with the creation of sales playbooks and portals for marketing and sales teams. It enables targeting by role, profile, and industry, and provides real-time alerts on how customers interact with content to inform guidance and coaching. Founded in 2012, Highspot is headquartered in Seattle, with an additional office in London.

Clari Inc. is a revenue operations platform based in Sunnyvale, California, founded in 2012. The company utilizes automation and artificial intelligence to consolidate and analyze activity data from various business systems, such as CRM, email, calendar, and marketing automation. This integration provides sales professionals with improved visibility into their deals and relationships, enabling them to close deals more efficiently and reduce manual reporting efforts. Clari's platform offers features like Activity Analytics, which delivers predictive insights and real-time data analysis, allowing sales teams and managers to optimize their strategies, enhance coaching, and effectively allocate resources. By streamlining revenue operations, Clari assists B2B companies, including notable clients like Qualtrics and Adobe, in forecasting business performance, managing pipelines, and minimizing customer churn.

Highspot is a cloud-based sales enablement platform that helps organizations improve customer engagement and drive revenue. The platform combines intelligent content management, training and coaching, contextual guidance, and engagement analytics to optimize pitches and content. It supports unified sales enablement with features such as semantic search, content recommendations, and CRM integration, along with the creation of sales playbooks and portals for marketing and sales teams. It enables targeting by role, profile, and industry, and provides real-time alerts on how customers interact with content to inform guidance and coaching. Founded in 2012, Highspot is headquartered in Seattle, with an additional office in London.

Outreach is a sales engagement platform that helps organizations manage and optimize interactions across email, voice, and social channels throughout the customer lifecycle. The platform uses machine learning to guide sales representatives to take the right actions, automate repetitive tasks, and personalize communications while tracking sales activity and performance. It supports account-based, outbound, and inbound sales, as well as sequence and task management, email and activity tracking, and insights that analyze buyer sentiment to optimize content and sequences in real time. By integrating automated alerts, collaboration features, and performance analytics, Outreach aims to increase the volume of qualified meetings and improve the efficiency and effectiveness of customer-facing teams.

Founded in 2012, LeanData specializes in SaaS-based data management solutions. It offers services such as process management, native application development, and custom mapping to optimize business-to-business (B2B) enterprises' go-to-market strategies.

Outreach is a sales engagement platform that helps organizations manage and optimize interactions across email, voice, and social channels throughout the customer lifecycle. The platform uses machine learning to guide sales representatives to take the right actions, automate repetitive tasks, and personalize communications while tracking sales activity and performance. It supports account-based, outbound, and inbound sales, as well as sequence and task management, email and activity tracking, and insights that analyze buyer sentiment to optimize content and sequences in real time. By integrating automated alerts, collaboration features, and performance analytics, Outreach aims to increase the volume of qualified meetings and improve the efficiency and effectiveness of customer-facing teams.

Founded in 2012, LeanData specializes in SaaS-based data management solutions. It offers services such as process management, native application development, and custom mapping to optimize business-to-business (B2B) enterprises' go-to-market strategies.

SAVO, founded in 1999, specializes in on-demand sales enablement solutions aimed at enhancing the effectiveness of sales teams, regardless of size. The company's software empowers sales representatives by providing them with timely access to the most relevant resources, insights, and expertise from across their organization. By integrating key Web 2.0 concepts, SAVO allows users to contribute content and feedback, facilitating collaboration and continuous improvement. The platform enables sales professionals to rate the quality and effectiveness of content, ensuring that the most impactful materials are easily customizable and aligned with the brand's identity. SAVO's solutions are informed by extensive client relationships with notable companies, allowing it to deliver practical and innovative tools that enhance the overall sales process and drive value for customers.

Five9 is a company that specializes in providing cloud-based software for contact centers, serving customers across various industries such as banking, healthcare, and technology. Founded in 2001 and headquartered in San Ramon, California, Five9 offers a virtual contact center platform that supports customer service, sales, and marketing functions through multiple digital engagement channels including voice, chat, email, web, social media, and mobile. The platform enables businesses to manage end-to-end customer experiences within a single unified architecture, enhancing agent productivity and delivering tangible business results. Five9's solutions include workforce management, reporting, quality management, and supervisor tools, all designed to optimize call center efficiency and interaction quality. The company has strategic partnerships with Deloitte Digital and Conn3Ct Ltd., further expanding its capabilities in the cloud contact center market.

SAVO, founded in 1999, specializes in on-demand sales enablement solutions aimed at enhancing the effectiveness of sales teams, regardless of size. The company's software empowers sales representatives by providing them with timely access to the most relevant resources, insights, and expertise from across their organization. By integrating key Web 2.0 concepts, SAVO allows users to contribute content and feedback, facilitating collaboration and continuous improvement. The platform enables sales professionals to rate the quality and effectiveness of content, ensuring that the most impactful materials are easily customizable and aligned with the brand's identity. SAVO's solutions are informed by extensive client relationships with notable companies, allowing it to deliver practical and innovative tools that enhance the overall sales process and drive value for customers.

SAVO, founded in 1999, specializes in on-demand sales enablement solutions aimed at enhancing the effectiveness of sales teams, regardless of size. The company's software empowers sales representatives by providing them with timely access to the most relevant resources, insights, and expertise from across their organization. By integrating key Web 2.0 concepts, SAVO allows users to contribute content and feedback, facilitating collaboration and continuous improvement. The platform enables sales professionals to rate the quality and effectiveness of content, ensuring that the most impactful materials are easily customizable and aligned with the brand's identity. SAVO's solutions are informed by extensive client relationships with notable companies, allowing it to deliver practical and innovative tools that enhance the overall sales process and drive value for customers.

CoVia Technologies is a pioneer in providing business-to-business Internet workplace solutions. The company specializes in delivering software and consulting services designed to equip sales and marketing teams with real-time competitive and account information. Their offerings include a range of sales tools and services that facilitate interactions and negotiations with prospects and partners through a web-based platform. CoVia Technologies also features the Communications Integrator, a middleware solution aimed at enhancing communication and the sharing of information across organizations. This software enables enterprises to deploy distributed applications with remarkable efficiency and speed, ensuring effective organizational communication. Through these solutions, CoVia Technologies supports businesses in streamlining their processes and maximizing their operational effectiveness.