Sapphire Ventures is a global software venture capital firm dedicated to partnering with innovative management teams and venture funds to develop significant companies. Founded in 1996 and becoming an independent entity in 2011, Sapphire has invested in over 170 companies worldwide, resulting in more than 30 public listings and 45 acquisitions. With over $11 billion in assets under management and a presence in Austin, London, Menlo Park, and San Francisco, Sapphire Ventures focuses on scaling companies and enhancing their potential to become category leaders. The firm employs a Portfolio Growth team of experienced operators who provide strategic support, resources, and tools to help portfolio companies thrive in competitive markets. Additionally, Sapphire Sport, a specialized investment platform within the firm, targets early-stage investments at the intersection of sports, media, and entertainment technology, addressing emerging opportunities in the sports technology sector.
Creatio is a global vendor specializing in a no-code platform that automates workflows and customer relationship management (CRM) processes. The company's platform empowers businesses to create applications and automate various processes without requiring programming skills. It provides comprehensive CRM solutions that enhance marketing, sales, and service automation, enabling organizations to manage customer relationships effectively and improve overall customer experience. Additionally, Creatio offers robust business process management tools that allow users to design, execute, monitor, and optimize their workflows. By combining CRM and business process management capabilities with a user-friendly no-code approach, Creatio aims to accelerate organizational efficiency and innovation.
Qualified
Series C in 2022
Qualified is the pipeline generation platform for revenue teams that utilize Salesforce to expand their pipeline. They do this by using their most valuable sales and marketing resource, the corporate website, to find the most valuable buyers, find buyer intent signals, and initiate sales talk right away. In order to detect account-based buyer intent and enable real-time sales discussions, Qualified, which is based on Salesforce, links the website with Salesforce data.
6Sense
Series E in 2022
6Sense is a company that transforms how organizations manage and convert sales pipelines into revenue. It offers a predictive intelligence platform that leverages artificial intelligence, big data, and machine learning to capture anonymous buying signals and provide insights into customer behavior. By identifying the right accounts and suggesting optimal communication channels and messages, 6Sense helps sales, marketing, and customer success teams enhance pipeline quality and accelerate sales processes. This technology not only reduces guesswork and friction in the sales journey but also aims to increase conversion rates and facilitate predictable revenue growth. Through its omnichannel connectivity and visibility, 6Sense enables revenue teams to make informed decisions based on buyer intent data and other predictive analytics.
Gem
Series C in 2021
Gem is an all-in-one recruiting platform that integrates with LinkedIn, Gmail & Outlook, and your ATS. It enables world-class recruiting teams to find, engage, and nurture top talent. Recruiters use Gem to build lists of people to reach out to, find an email, and automate follow-ups. Gem saves time, doubles response rate, and gives visibility into what’s working. Teams use Gem to collaborate on candidates, discover best practices, and never reach out to the same person twice. Managers unlock visibility into their team’s pipeline because every touchpoint is automatically tracked. And everything syncs to your applicant tracking system with best-in-class data integrity.
6Sense
Series D in 2021
6Sense is a company that transforms how organizations manage and convert sales pipelines into revenue. It offers a predictive intelligence platform that leverages artificial intelligence, big data, and machine learning to capture anonymous buying signals and provide insights into customer behavior. By identifying the right accounts and suggesting optimal communication channels and messages, 6Sense helps sales, marketing, and customer success teams enhance pipeline quality and accelerate sales processes. This technology not only reduces guesswork and friction in the sales journey but also aims to increase conversion rates and facilitate predictable revenue growth. Through its omnichannel connectivity and visibility, 6Sense enables revenue teams to make informed decisions based on buyer intent data and other predictive analytics.
Flowhaven, Licensing Suite
Series A in 2021
Flowhaven is the leading brand licensing management platform. Built on Salesforce, the #1 customer relationship management (CRM) platform, Flowhaven enables licensing professionals to automate every phase of the brand licensing workflow process within a single solution, including planning and strategy, account and agreement management, content distribution, design approvals, royalty reporting and more. Flowhaven is a Licensing International member with offices in London, Los Angeles, and Helsinki. For more information, please visit: https://www.flowhaven.com/
UJET
Series C in 2020
UJET, Inc. specializes in developing customer support software and platform solutions that enhance customer communications. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, the company offers a cloud contact center platform that integrates seamlessly with major customer relationship management systems like Salesforce, Zendesk, and Kustomer. UJET's platform is designed for the smartphone era, modernizing digital and in-app customer experiences while eliminating the need for customers to switch between different communication channels. By utilizing multiple voices, online messaging, and mobile features, UJET assists customer service agents in managing incoming calls and resolving issues efficiently. The incorporation of artificial intelligence across its services further automates processes and improves interaction quality. Additionally, UJET provides a wait time messaging tool that offers live updates to customers while they are on hold, enhancing overall service satisfaction.
Outreach
Series F in 2020
Outreach Inc. is a sales engagement platform that enhances revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2011 and headquartered in Seattle, with an office in London, the company offers solutions for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its platform employs machine learning to automate repetitive tasks, track sales statistics, and provide insights into buyer sentiment, allowing sales teams to tailor their approaches based on real-time emotive signals. Outreach's client base includes prominent companies such as Zoom, Adobe, and Microsoft, who utilize the platform to improve the efficiency and effectiveness of their sales processes, ultimately driving predictable and measurable growth.
Monday.com
Series D in 2019
Monday.com provides a cloud-based work management platform designed to help organizations streamline their processes and enhance team collaboration. The platform offers customizable tools that support various business functions, enabling users to digitize workflows and improve efficiency across departments. With capabilities for real-time visibility, accountability, and automation, Monday.com caters to a wide range of use cases, including customer relationship management and DevOps. The company serves over 225,000 customers in more than 200 countries, emphasizing its global reach and versatility across multiple industries. With teams located in major cities around the world, Monday.com aims to empower organizations by creating a transparent and adaptable work environment.
Outreach
Series E in 2019
Outreach Inc. is a sales engagement platform that enhances revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2011 and headquartered in Seattle, with an office in London, the company offers solutions for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its platform employs machine learning to automate repetitive tasks, track sales statistics, and provide insights into buyer sentiment, allowing sales teams to tailor their approaches based on real-time emotive signals. Outreach's client base includes prominent companies such as Zoom, Adobe, and Microsoft, who utilize the platform to improve the efficiency and effectiveness of their sales processes, ultimately driving predictable and measurable growth.
Outreach
Series D in 2018
Outreach Inc. is a sales engagement platform that enhances revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2011 and headquartered in Seattle, with an office in London, the company offers solutions for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its platform employs machine learning to automate repetitive tasks, track sales statistics, and provide insights into buyer sentiment, allowing sales teams to tailor their approaches based on real-time emotive signals. Outreach's client base includes prominent companies such as Zoom, Adobe, and Microsoft, who utilize the platform to improve the efficiency and effectiveness of their sales processes, ultimately driving predictable and measurable growth.
Qubit
Series C in 2016
Qubit is the leader in highly persuasive personalization at scale. Leading ecommerce companies work with Qubit to transform the way they understand and influence their customers in order to increase revenue, build loyalty and improve marketing efficiency. By combining rich customer data, deep learning technology and advanced segmentation capabilities, the Qubit Customer Influence Engine can precisely match customers with the widest range of personal, online experiences to influence behavior at scale. Qubit is trusted to deliver real impact to the bottom line for the biggest brands in ecommerce including Ubisoft, CafePress, Topshop, Shiseido, and Emirates. Across the global Qubit customer base, $600 million worth of online sales are influenced over a typical week. To date, we have received over $76 million in funding from Goldman Sachs, Accel, Sapphire Ventures, Balderton Capital and Salesforce Ventures.
Krux
Series B in 2014
Krux helps companies deliver personalized commerce, media, and marketing experiences to the right people, in the right way, at the right time across all devices, browsers, and operating systems. Krux’s cloud-based data management platform (DMP) unifies people data from multiple screens and sources into a single view of the individual, analyzes the data to understand each individual’s preferences, and activates the data across every channel (desktop, mobile, social, display, web, set-top) in real time. Founded in 2010, Krux interacts with over two billion browsers and devices worldwide, serves over 20 billion page views per month, and processes more than 1.5 billion CRM records per month. Krux is a venture-backed company headquartered in San Francisco with offices across four continents. Krux clients such as Kellogg, Time Warner, and Meredith have achieved a 10x return or higher on their investment. Follow Krux on Facebook, Twitter, LinkedIn and Google+.
SAVO Group
Venture Round in 2014
Founded in 1999, SAVO is a provider of on-demand, collaborative Sales Enablement solutions. Whether you have 10 sales reps or 10,000, SAVO plugs your sales reps into the collective genius of your entire organization by connecting them to the best resources, insights and expertise so that they never sell alone. By leveraging key Web 2.0 concepts, SAVO: - Pushes the best content, resources, and information at the right time; - Empowers anyone across the organization to contribute content, insights, and feedback, regardless of role; - Allows reps to rate the quality, relevance, and effectiveness of content through star ratings, comments, and usage statistics; - Makes it easy to customize content to maximize the impact, without compromising your brand. SAVO has been developed and refined through long-standing relationships with companies such as Morgan Stanley, CareerBuilder.com, Acxiom, AutoTrader.com, AmerisourceBergen, Citigroup, ADP, SPSS, and FedEx Kinkos. The combination of real-world client experience, an innovative consulting approach and award-winning technology uniquely positions SAVO to deliver practical solutions to enable the entire sales organization.
Lithium Technologies
Series D in 2012
Lithium builds trusted relationships between the world’s best brands and their customers, helping people get answers and share their experiences. Brands like Microsoft, HP, Sephora, Virgin and Barclaycard and customers in more than 34 countries rely on Lithium to help them connect, engage, and understand their total community. With more than 100 million monthly visits over all Lithium communities and 750 million online profiles scored by Klout, Lithium has one of the largest digital footprints in the world. Using that data and the company’s software, Lithium customers boost sales, reduce service costs, spark innovation, and build long-term brand loyalty and advocacy.
SAVO Group
Venture Round in 2011
Founded in 1999, SAVO is a provider of on-demand, collaborative Sales Enablement solutions. Whether you have 10 sales reps or 10,000, SAVO plugs your sales reps into the collective genius of your entire organization by connecting them to the best resources, insights and expertise so that they never sell alone. By leveraging key Web 2.0 concepts, SAVO: - Pushes the best content, resources, and information at the right time; - Empowers anyone across the organization to contribute content, insights, and feedback, regardless of role; - Allows reps to rate the quality, relevance, and effectiveness of content through star ratings, comments, and usage statistics; - Makes it easy to customize content to maximize the impact, without compromising your brand. SAVO has been developed and refined through long-standing relationships with companies such as Morgan Stanley, CareerBuilder.com, Acxiom, AutoTrader.com, AmerisourceBergen, Citigroup, ADP, SPSS, and FedEx Kinkos. The combination of real-world client experience, an innovative consulting approach and award-winning technology uniquely positions SAVO to deliver practical solutions to enable the entire sales organization.
SAVO Group
Series A in 2005
Founded in 1999, SAVO is a provider of on-demand, collaborative Sales Enablement solutions. Whether you have 10 sales reps or 10,000, SAVO plugs your sales reps into the collective genius of your entire organization by connecting them to the best resources, insights and expertise so that they never sell alone. By leveraging key Web 2.0 concepts, SAVO: - Pushes the best content, resources, and information at the right time; - Empowers anyone across the organization to contribute content, insights, and feedback, regardless of role; - Allows reps to rate the quality, relevance, and effectiveness of content through star ratings, comments, and usage statistics; - Makes it easy to customize content to maximize the impact, without compromising your brand. SAVO has been developed and refined through long-standing relationships with companies such as Morgan Stanley, CareerBuilder.com, Acxiom, AutoTrader.com, AmerisourceBergen, Citigroup, ADP, SPSS, and FedEx Kinkos. The combination of real-world client experience, an innovative consulting approach and award-winning technology uniquely positions SAVO to deliver practical solutions to enable the entire sales organization.
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