Salesforce

Zoomin Software Ltd., established in 2015 and headquartered in Tel Aviv-Yafo, Israel, specializes in transforming underutilized technical product content into a valuable business resource. The company's core product is an intelligent software platform that ingests diverse product content, such as manuals, API documentation, and support articles, and delivers it as a unified source of product answers across various customer touchpoints. These include documentation sites, customer service portals, and online communities. Zoomin's platform also offers detailed analytics and actionable insights, enabling businesses to enhance user engagement and provide swift, accurate product-related information.

Biztory is a data consultancy firm that specializes in helping organizations access and interpret their data more efficiently. The company provides a range of services, including deployment and support for tools like Tableau, Snowflake, Fivetran, and Salesforce. Biztory focuses on data transformation, analytics, and training, ensuring clients can derive actionable insights to meet their business objectives. As a Tableau Gold reseller, Biztory emphasizes a user-friendly approach to data management and analysis, offering comprehensive digital data strategies that cater to the unique needs of each organization.

ScreenMeet is a cloud-native remote support solution that enhances digital engagement for enterprises by seamlessly integrating with existing customer relationship management (CRM), customer service management (CSM), and IT service management (ITSM) systems such as Salesforce, ServiceNow, Microsoft Dynamics, and Zendesk. The platform enables users to resolve issues in real time by allowing support agents to take control of PC, Mac, or mobile devices directly from a ticket, case, or incident. This capability not only improves customer and employee experiences but also increases first call resolution rates, lowers service costs, and reduces average handling times through efficient connections. Additionally, all interactions and data are documented back to the CRM for auditing, analytics, and reporting purposes, ensuring a streamlined support process.

Founded in 2019 by veteran entrepreneurs, Salto specializes in streamlining business application configuration. Its innovative solution automatically extracts configurations from various applications like Salesforce and NetSuite, translating them into a collaborative, version-control-friendly language called NaCl. This enables easy testing, tracking, and rollback of configuration changes across multiple platforms.

Zoomin Software Ltd., established in 2015 and headquartered in Tel Aviv-Yafo, Israel, specializes in transforming underutilized technical product content into a valuable business resource. The company's core product is an intelligent software platform that ingests diverse product content, such as manuals, API documentation, and support articles, and delivers it as a unified source of product answers across various customer touchpoints. These include documentation sites, customer service portals, and online communities. Zoomin's platform also offers detailed analytics and actionable insights, enabling businesses to enhance user engagement and provide swift, accurate product-related information.

Zoomin Software Ltd., established in 2015 and headquartered in Tel Aviv-Yafo, Israel, specializes in transforming underutilized technical product content into a valuable business resource. The company's core product is an intelligent software platform that ingests diverse product content, such as manuals, API documentation, and support articles, and delivers it as a unified source of product answers across various customer touchpoints. These include documentation sites, customer service portals, and online communities. Zoomin's platform also offers detailed analytics and actionable insights, enabling businesses to enhance user engagement and provide swift, accurate product-related information.

Founded in 2019 by veteran entrepreneurs, Salto specializes in streamlining business application configuration. Its innovative solution automatically extracts configurations from various applications like Salesforce and NetSuite, translating them into a collaborative, version-control-friendly language called NaCl. This enables easy testing, tracking, and rollback of configuration changes across multiple platforms.

Founded in 2015, TechSee specializes in AI-powered visual technology for customer support. Its platform combines deep learning, big data, and proprietary algorithms to deliver interactive visual experiences, enhancing customer service efficiency while reducing costs.

Founded in 2015, TechSee specializes in AI-powered visual technology for customer support. Its platform combines deep learning, big data, and proprietary algorithms to deliver interactive visual experiences, enhancing customer service efficiency while reducing costs.

Founded in 2015, TechSee specializes in AI-powered visual technology for customer support. Its platform combines deep learning, big data, and proprietary algorithms to deliver interactive visual experiences, enhancing customer service efficiency while reducing costs.

Helpshift develops a customer service platform designed for mobile-first environments. It offers an in-app support system that enables businesses to proactively assist and engage users, featuring functionalities like in-app FAQs, chat, CRM ticketing, campaigns, and surveys. Helpshift pioneered automated in-app messaging, serving over 820 million active consumers monthly across top mobile apps and games worldwide.

YOUR SL is a professional services firm specializing in business optimization. Established in Berlin, Germany, it offers comprehensive consulting and implementation services focused on cloud-based IT projects and cross-departmental transformation processes.

YOUR SL is a professional services firm specializing in business optimization. Established in Berlin, Germany, it offers comprehensive consulting and implementation services focused on cloud-based IT projects and cross-departmental transformation processes.

Authy is a security technology company that offers two-factor authentication solutions. It provides a smartphone app for consumers, an API for developers, and an authentication platform for enterprises. Authy enables users to customize their security settings and ensures compliance with various global regulatory standards such as PCI, HIPAA, and FIPS 140. Its services protect numerous apps including Facebook, Gmail, and Dropbox, offering verification methods like unique codes, text messages, or singular answer questions displayed only on the user's mobile device.

Circlace is a technology and management consulting firm that accelerates corporate digital transformation through cloud-based solutions. It leverages Salesforce, Anaplan, ServiceNow, AWS, and Microsoft to design and deploy enterprise applications and data-driven capabilities that enable clients to modernize operations across functions. The company operates in two segments: Consulting, which provides business design, system implementation, data utilization, organizational change, and workforce development, and AoraNow, its proprietary SaaS offering. The majority of revenue comes from Consulting, while Circlace also markets the AGAVE cloud service. The firm serves a diverse client base to help organizations adopt cloud technologies, streamline processes, and improve efficiency and collaboration across multi-device environments.

Taptera develops mobile enterprise software solutions, including Colleagues, a mobile employee directory, and Sophia, a mobile app that lets salespeople update Salesforce entries with call details and next steps from their mobile devices. Headquartered in San Francisco and founded in 2011, the company focuses on fast, secure enterprise apps that make corporate systems accessible to employees on the go. Its mobile sales enablement platform combines mobile content delivery, data entry forms, workflow automation, and email marketing to support customer relationship management and streamline the creation and delivery of sales collateral into effective presentations.

Circlace is a technology and management consulting firm that accelerates corporate digital transformation through cloud-based solutions. It leverages Salesforce, Anaplan, ServiceNow, AWS, and Microsoft to design and deploy enterprise applications and data-driven capabilities that enable clients to modernize operations across functions. The company operates in two segments: Consulting, which provides business design, system implementation, data utilization, organizational change, and workforce development, and AoraNow, its proprietary SaaS offering. The majority of revenue comes from Consulting, while Circlace also markets the AGAVE cloud service. The firm serves a diverse client base to help organizations adopt cloud technologies, streamline processes, and improve efficiency and collaboration across multi-device environments.

YOUR SL is a professional services firm specializing in business optimization. Established in Berlin, Germany, it offers comprehensive consulting and implementation services focused on cloud-based IT projects and cross-departmental transformation processes.

Desk.com is an online customer service software and support ticket help desk application designed for small businesses and rapidly growing companies. Founded in 2009 and based in San Francisco, California, it provides a multi-channel support platform that facilitates communication through email, social media, chat, discussion boards, and phone support. The company offers a self-service portal that includes support articles, community-driven questions and answers, and a personalized dashboard for tracking interactions. Additionally, Desk.com features configurable widgets to showcase relevant content and updates. As a subsidiary of Salesforce.com, it aims to enhance customer support experiences by equipping businesses with essential collaboration tools and a mobile application to address customer inquiries effectively.

Taptera develops mobile enterprise software solutions, including Colleagues, a mobile employee directory, and Sophia, a mobile app that lets salespeople update Salesforce entries with call details and next steps from their mobile devices. Headquartered in San Francisco and founded in 2011, the company focuses on fast, secure enterprise apps that make corporate systems accessible to employees on the go. Its mobile sales enablement platform combines mobile content delivery, data entry forms, workflow automation, and email marketing to support customer relationship management and streamline the creation and delivery of sales collateral into effective presentations.

Desk.com is an online customer service software and support ticket help desk application designed for small businesses and rapidly growing companies. Founded in 2009 and based in San Francisco, California, it provides a multi-channel support platform that facilitates communication through email, social media, chat, discussion boards, and phone support. The company offers a self-service portal that includes support articles, community-driven questions and answers, and a personalized dashboard for tracking interactions. Additionally, Desk.com features configurable widgets to showcase relevant content and updates. As a subsidiary of Salesforce.com, it aims to enhance customer support experiences by equipping businesses with essential collaboration tools and a mobile application to address customer inquiries effectively.

CRM Manager, LLC is a prominent provider of Salesforce cloud application implementation, integration, and customization services based in Malvern, Pennsylvania, with additional offices in New York, Philadelphia, and Pittsburgh. Founded in 2005, the company specializes in delivering a range of solutions, including business design, data migration, technical training, and cloud analytics. CRM Manager serves a diverse clientele across various sectors, including financial services, healthcare, nonprofit, manufacturing, technology, and education. The company is recognized for its customer satisfaction and is staffed by a team of 100% Salesforce certified consultants, who focus exclusively on Salesforce, Insidesales.com, and AppExchange solutions. With over 1,500 successful implementations, CRM Manager has established itself as a trusted partner for small to enterprise-level businesses seeking to enhance their customer management capabilities. As of December 2017, CRM Manager operates as a subsidiary of Simplus.