Salesforce

Zoomin develops a content publishing platform that delivers information across various customer touchpoints. The platform provides detailed analytics on how customers interact with content and generates actionable insights for growth and cost efficiency, allowing businesses to improve user engagement and provide quick answers to product-related questions.

Simpplr Inc. operates an online employee experience platform that focuses on enhancing internal communication and collaboration within organizations. The platform allows employees to search for knowledge articles, post questions, and create support cases, fostering a connected workforce. Simpplr's solutions are designed to deliver personalized experiences that engage and inspire employees, supporting their ability to thrive in various work environments. Incorporated in 2014, the company is headquartered in Redwood City, California, with additional offices in the United Kingdom and India. Simpplr also offers services such as implementation, onboarding, customer success check-ins, and technical support to ensure effective use of its platform.

Simpplr Inc. operates an online employee experience platform that focuses on enhancing internal communication and collaboration within organizations. The platform allows employees to search for knowledge articles, post questions, and create support cases, fostering a connected workforce. Simpplr's solutions are designed to deliver personalized experiences that engage and inspire employees, supporting their ability to thrive in various work environments. Incorporated in 2014, the company is headquartered in Redwood City, California, with additional offices in the United Kingdom and India. Simpplr also offers services such as implementation, onboarding, customer success check-ins, and technical support to ensure effective use of its platform.

ScreenMeet is a cloud-native remote support solution that integrates seamlessly with existing CRM, CSM, and ITSM systems, including Salesforce, ServiceNow, Microsoft Dynamics, and Zendesk. The platform enables businesses to address and resolve enterprise issues in real-time, enhancing customer and employee experiences across sales, service, and support. It allows users to take control of and fix any PC, Mac, or mobile device directly from a ticket or case. By facilitating faster connections and offering reliable voice and video calls, chat, co-browsing, and remote support, ScreenMeet improves first call resolution rates, lowers service costs, and reduces average handling times. All interactions and data are recorded back into the CRM system for auditing, analytics, and reporting purposes.

Zoomin develops a content publishing platform that delivers information across various customer touchpoints. The platform provides detailed analytics on how customers interact with content and generates actionable insights for growth and cost efficiency, allowing businesses to improve user engagement and provide quick answers to product-related questions.

Zoomin develops a content publishing platform that delivers information across various customer touchpoints. The platform provides detailed analytics on how customers interact with content and generates actionable insights for growth and cost efficiency, allowing businesses to improve user engagement and provide quick answers to product-related questions.

TechSee is a technology company based in Tel Aviv, Israel, that focuses on enhancing customer support through visual technology and augmented reality. Founded in 2015 by Eitan Cohen, Amir Yoffe, and Gabby Sarussi, TechSee's platform utilizes artificial intelligence, deep learning, and proprietary algorithms to create a scalable system that improves with each customer interaction. The platform allows users to engage with customers via a live virtual channel, facilitating guidance through augmented reality and annotations. This innovative approach aims to transform traditional customer support by enabling call center agents to deliver a more interactive and effective service, ultimately reducing support costs and enhancing overall customer satisfaction.

Simpplr Inc. operates an online employee experience platform that focuses on enhancing internal communication and collaboration within organizations. The platform allows employees to search for knowledge articles, post questions, and create support cases, fostering a connected workforce. Simpplr's solutions are designed to deliver personalized experiences that engage and inspire employees, supporting their ability to thrive in various work environments. Incorporated in 2014, the company is headquartered in Redwood City, California, with additional offices in the United Kingdom and India. Simpplr also offers services such as implementation, onboarding, customer success check-ins, and technical support to ensure effective use of its platform.

Simpplr Inc. operates an online employee experience platform that focuses on enhancing internal communication and collaboration within organizations. The platform allows employees to search for knowledge articles, post questions, and create support cases, fostering a connected workforce. Simpplr's solutions are designed to deliver personalized experiences that engage and inspire employees, supporting their ability to thrive in various work environments. Incorporated in 2014, the company is headquartered in Redwood City, California, with additional offices in the United Kingdom and India. Simpplr also offers services such as implementation, onboarding, customer success check-ins, and technical support to ensure effective use of its platform.

TechSee is a technology company based in Tel Aviv, Israel, that focuses on enhancing customer support through visual technology and augmented reality. Founded in 2015 by Eitan Cohen, Amir Yoffe, and Gabby Sarussi, TechSee's platform utilizes artificial intelligence, deep learning, and proprietary algorithms to create a scalable system that improves with each customer interaction. The platform allows users to engage with customers via a live virtual channel, facilitating guidance through augmented reality and annotations. This innovative approach aims to transform traditional customer support by enabling call center agents to deliver a more interactive and effective service, ultimately reducing support costs and enhancing overall customer satisfaction.

TechSee is a technology company based in Tel Aviv, Israel, that focuses on enhancing customer support through visual technology and augmented reality. Founded in 2015 by Eitan Cohen, Amir Yoffe, and Gabby Sarussi, TechSee's platform utilizes artificial intelligence, deep learning, and proprietary algorithms to create a scalable system that improves with each customer interaction. The platform allows users to engage with customers via a live virtual channel, facilitating guidance through augmented reality and annotations. This innovative approach aims to transform traditional customer support by enabling call center agents to deliver a more interactive and effective service, ultimately reducing support costs and enhancing overall customer satisfaction.

Simpplr Inc. operates an online employee experience platform that focuses on enhancing internal communication and collaboration within organizations. The platform allows employees to search for knowledge articles, post questions, and create support cases, fostering a connected workforce. Simpplr's solutions are designed to deliver personalized experiences that engage and inspire employees, supporting their ability to thrive in various work environments. Incorporated in 2014, the company is headquartered in Redwood City, California, with additional offices in the United Kingdom and India. Simpplr also offers services such as implementation, onboarding, customer success check-ins, and technical support to ensure effective use of its platform.

Simpplr Inc. operates an online employee experience platform that focuses on enhancing internal communication and collaboration within organizations. The platform allows employees to search for knowledge articles, post questions, and create support cases, fostering a connected workforce. Simpplr's solutions are designed to deliver personalized experiences that engage and inspire employees, supporting their ability to thrive in various work environments. Incorporated in 2014, the company is headquartered in Redwood City, California, with additional offices in the United Kingdom and India. Simpplr also offers services such as implementation, onboarding, customer success check-ins, and technical support to ensure effective use of its platform.

Helpshift, Inc. is a company that specializes in mobile customer service software, providing a support platform designed for both mobile and web applications. Established in 2012 and headquartered in San Francisco, Helpshift addresses the specific needs of the mobile era by offering an in-app help experience. Its platform features functionalities such as in-app FAQs, chat, a comprehensive CRM ticketing system, campaigns, and surveys, all aimed at enhancing customer engagement. Helpshift pioneered in-app messaging for support, allowing users to resolve issues without leaving their apps. Utilizing automation through bots, the platform can handle up to 90% of user inquiries, significantly improving response times and lowering costs. Helpshift serves a wide range of prominent clients, including Supercell, Tencent, and Microsoft, and is installed on two billion devices worldwide, reaching over 820 million active consumers each month.

Circlace Inc specializes in offering comprehensive services that encompass the design, development, implementation, maintenance, and operational support of cloud solutions. The company focuses on the development and sale of Software as a Service (SaaS) products and provides consulting services aimed at enhancing business operations through the use of information and communication technology. By delivering a one-stop service, Circlace aims to streamline the process for clients looking to adopt cloud technologies and improve their business efficiency.

Taptera Inc. develops mobile enterprise software solutions designed to enhance productivity for employees on the go. The company offers applications such as Colleagues, a mobile employee directory, and Sophia, which enables sales professionals to update Salesforce.com entries directly from their mobile devices. Founded in 2011 and headquartered in San Francisco, Taptera focuses on creating fast, user-friendly, and secure mobile applications that simplify enterprise infrastructure. The company's leadership and development teams have extensive experience in technical and design roles at notable organizations. As of October 2016, Taptera operates as a subsidiary of Showpad BVBA.

Circlace Inc specializes in offering comprehensive services that encompass the design, development, implementation, maintenance, and operational support of cloud solutions. The company focuses on the development and sale of Software as a Service (SaaS) products and provides consulting services aimed at enhancing business operations through the use of information and communication technology. By delivering a one-stop service, Circlace aims to streamline the process for clients looking to adopt cloud technologies and improve their business efficiency.

Taptera Inc. develops mobile enterprise software solutions designed to enhance productivity for employees on the go. The company offers applications such as Colleagues, a mobile employee directory, and Sophia, which enables sales professionals to update Salesforce.com entries directly from their mobile devices. Founded in 2011 and headquartered in San Francisco, Taptera focuses on creating fast, user-friendly, and secure mobile applications that simplify enterprise infrastructure. The company's leadership and development teams have extensive experience in technical and design roles at notable organizations. As of October 2016, Taptera operates as a subsidiary of Showpad BVBA.

Saaspoint Limited operates as a cloud computing consulting and software as a service applications company. The company offers various services, such as deployment and integration of cloud computing projects; data capture, standard processes, sales methodologies, and reporting and analysis; and customer service and support, and software development services. It also provides business transformation solutions, including strategic reviews, product/service selection, program and project management, business process analysis, and problem and change management services; and software-as-a-service for business email, information sharing, and security. In addition, the company develops Mobile Field Scheduler, which is used for real-time scheduling of field operatives; and TimeTrack PSA, a professional services automation application that manages the time and expenses of the staff and projects. Saaspoint Limited was founded in 2005 and is based in London, the United Kingdom. It has operations in the United Kingdom, mainland Europe, and North America; and has offices in London, Dublin, Stockholm, and Denver.