Salesforce

Zoomin Software Ltd., established in 2015 and headquartered in Tel Aviv-Yafo, Israel, specializes in transforming underutilized technical product content into a valuable business resource. The company's core product is an intelligent software platform that ingests diverse product content, such as manuals, API documentation, and support articles, and delivers it as a unified source of product answers across various customer touchpoints. These include documentation sites, customer service portals, and online communities. Zoomin's platform also offers detailed analytics and actionable insights, enabling businesses to enhance user engagement and provide swift, accurate product-related information.

Biztory is a data consultancy firm that specializes in helping organizations access and interpret their data more efficiently. The company provides a range of services, including deployment and support for tools like Tableau, Snowflake, Fivetran, and Salesforce. Biztory focuses on data transformation, analytics, and training, ensuring clients can derive actionable insights to meet their business objectives. As a Tableau Gold reseller, Biztory emphasizes a user-friendly approach to data management and analysis, offering comprehensive digital data strategies that cater to the unique needs of each organization.

ScreenMeet is a cloud-native remote support solution that enhances digital engagement for enterprises by seamlessly integrating with existing customer relationship management (CRM), customer service management (CSM), and IT service management (ITSM) systems such as Salesforce, ServiceNow, Microsoft Dynamics, and Zendesk. The platform enables users to resolve issues in real time by allowing support agents to take control of PC, Mac, or mobile devices directly from a ticket, case, or incident. This capability not only improves customer and employee experiences but also increases first call resolution rates, lowers service costs, and reduces average handling times through efficient connections. Additionally, all interactions and data are documented back to the CRM for auditing, analytics, and reporting purposes, ensuring a streamlined support process.

Salto Labs Inc. specializes in business application configuration, providing a comprehensive dashboard for companies to manage their applications and services. Founded in 2019 and based in Tel Aviv-Yafo, Israel, Salto offers a unique solution that employs an Open Source and an Enterprise SaaS product to facilitate multi-application configuration. At the core of its technology is NaCl (Not Another Configuration Language), which allows for the automatic extraction and declarative representation of configurations from various business applications, including Salesforce, NetSuite, and HubSpot. This innovative approach enables collaborative editing and deployment of configurations, with capabilities for testing, tracking, and rolling back changes as needed. Salto's structured language enhances usability by allowing text searches, re-use of configurations, inline documentation, and easy auditing of changes, ultimately streamlining business operations and reducing errors. The company is backed by notable investors and has expanded its presence with offices in both Tel Aviv and San Francisco.

Zoomin Software Ltd., established in 2015 and headquartered in Tel Aviv-Yafo, Israel, specializes in transforming underutilized technical product content into a valuable business resource. The company's core product is an intelligent software platform that ingests diverse product content, such as manuals, API documentation, and support articles, and delivers it as a unified source of product answers across various customer touchpoints. These include documentation sites, customer service portals, and online communities. Zoomin's platform also offers detailed analytics and actionable insights, enabling businesses to enhance user engagement and provide swift, accurate product-related information.

Zoomin Software Ltd., established in 2015 and headquartered in Tel Aviv-Yafo, Israel, specializes in transforming underutilized technical product content into a valuable business resource. The company's core product is an intelligent software platform that ingests diverse product content, such as manuals, API documentation, and support articles, and delivers it as a unified source of product answers across various customer touchpoints. These include documentation sites, customer service portals, and online communities. Zoomin's platform also offers detailed analytics and actionable insights, enabling businesses to enhance user engagement and provide swift, accurate product-related information.

Salto Labs Inc. specializes in business application configuration, providing a comprehensive dashboard for companies to manage their applications and services. Founded in 2019 and based in Tel Aviv-Yafo, Israel, Salto offers a unique solution that employs an Open Source and an Enterprise SaaS product to facilitate multi-application configuration. At the core of its technology is NaCl (Not Another Configuration Language), which allows for the automatic extraction and declarative representation of configurations from various business applications, including Salesforce, NetSuite, and HubSpot. This innovative approach enables collaborative editing and deployment of configurations, with capabilities for testing, tracking, and rolling back changes as needed. Salto's structured language enhances usability by allowing text searches, re-use of configurations, inline documentation, and easy auditing of changes, ultimately streamlining business operations and reducing errors. The company is backed by notable investors and has expanded its presence with offices in both Tel Aviv and San Francisco.

TechSee is a technology company specializing in visual technology and augmented reality, headquartered in Tel Aviv, Israel. Founded in 2015 by Eitan Cohen, Amir Yoffe, and Gabby Sarussi, TechSee develops an AI-powered visual customer engagement platform aimed at transforming traditional customer support methods. The platform leverages deep learning, big data, and proprietary computer vision algorithms to provide an interactive visual experience for users. This technology enables call center agents to guide customers through live virtual channels, utilizing augmented reality and annotations to enhance support interactions. By improving customer service efficiency and reducing support costs, TechSee aims to deliver a more effective customer support solution.

TechSee is a technology company specializing in visual technology and augmented reality, headquartered in Tel Aviv, Israel. Founded in 2015 by Eitan Cohen, Amir Yoffe, and Gabby Sarussi, TechSee develops an AI-powered visual customer engagement platform aimed at transforming traditional customer support methods. The platform leverages deep learning, big data, and proprietary computer vision algorithms to provide an interactive visual experience for users. This technology enables call center agents to guide customers through live virtual channels, utilizing augmented reality and annotations to enhance support interactions. By improving customer service efficiency and reducing support costs, TechSee aims to deliver a more effective customer support solution.

TechSee is a technology company specializing in visual technology and augmented reality, headquartered in Tel Aviv, Israel. Founded in 2015 by Eitan Cohen, Amir Yoffe, and Gabby Sarussi, TechSee develops an AI-powered visual customer engagement platform aimed at transforming traditional customer support methods. The platform leverages deep learning, big data, and proprietary computer vision algorithms to provide an interactive visual experience for users. This technology enables call center agents to guide customers through live virtual channels, utilizing augmented reality and annotations to enhance support interactions. By improving customer service efficiency and reducing support costs, TechSee aims to deliver a more effective customer support solution.

Helpshift is a San Francisco-based company specializing in mobile customer service software. Founded in 2012, Helpshift offers a platform designed to provide proactive support and engagement for customers using mobile apps and web services. The platform includes features such as in-app FAQs, in-app chat, CRM ticketing systems, campaigns, and surveys. Helpshift is unique in its focus on the mobile era, providing an in-app help experience that mimics modern messaging apps, ensuring users do not need to leave their current app for support. The company uses bots to automate up to 90% of user issues, enhancing response times while reducing costs. Helpshift serves many top mobile apps and games, including those from Supercell, Square, Tencent, and Microsoft, and is installed on two billion devices worldwide, serving over 820 million active consumers monthly.

YOUR SL GmbH, established in 2007 with headquarters in Berlin, Germany, specializes in consulting services for large-scale enterprises. It offers Salesforce integration services, including CRM consulting, mobile and social CRM solutions, implementation, project management, training, support, and process optimization. Additionally, the company provides strategy consulting services such as management consulting, IT management, transformation consulting, workshops, proofs of concept, workflow definition, and ROI/TCO studies. YOUR SL also offers practical product solutions for mobility, project management, resource management, finances, machine-to-machine communication, and cloud-based SaaS/PaaS solutions. As of February 2016, the company operates as a subsidiary of Salesforce.com, Inc., with an additional office in Munich.

YOUR SL GmbH, established in 2007 with headquarters in Berlin, Germany, specializes in consulting services for large-scale enterprises. It offers Salesforce integration services, including CRM consulting, mobile and social CRM solutions, implementation, project management, training, support, and process optimization. Additionally, the company provides strategy consulting services such as management consulting, IT management, transformation consulting, workshops, proofs of concept, workflow definition, and ROI/TCO studies. YOUR SL also offers practical product solutions for mobility, project management, resource management, finances, machine-to-machine communication, and cloud-based SaaS/PaaS solutions. As of February 2016, the company operates as a subsidiary of Salesforce.com, Inc., with an additional office in Munich.

Authy is a security technology company that offers two-factor authentication solutions. It provides a smartphone app for consumers, an API for developers, and an authentication platform for enterprises. Authy enables users to customize their security settings and ensures compliance with various global regulatory standards such as PCI, HIPAA, and FIPS 140. Its services protect numerous apps including Facebook, Gmail, and Dropbox, offering verification methods like unique codes, text messages, or singular answer questions displayed only on the user's mobile device.

Circlace Inc specializes in offering comprehensive services for cloud solutions, encompassing design, development, establishment, maintenance, and operational support. The company also focuses on the development and sales of Software as a Service (SaaS) products. In addition, Circlace provides consulting services aimed at enhancing business performance through the effective use of information and communication technology. With a commitment to delivering tailored solutions, Circlace supports clients in optimizing their operations and leveraging cloud technologies for improved efficiency.

Taptera Inc. is a San Francisco-based company that develops mobile enterprise software solutions aimed at enhancing productivity for employees on the go. Founded in 2011, Taptera offers a suite of mobile applications designed for fast, user-friendly access to enterprise infrastructure. Key products include Colleagues, a mobile employee directory, and Sophia, which enables sales professionals to update Salesforce.com entries directly from their mobile devices. The company focuses on creating secure and visually appealing mobile applications that facilitate sales enablement, workflow automation, and customer relationship management. Taptera’s leadership and development teams bring extensive experience from notable organizations, ensuring a strong foundation in both technical and design excellence.

Circlace Inc specializes in offering comprehensive services for cloud solutions, encompassing design, development, establishment, maintenance, and operational support. The company also focuses on the development and sales of Software as a Service (SaaS) products. In addition, Circlace provides consulting services aimed at enhancing business performance through the effective use of information and communication technology. With a commitment to delivering tailored solutions, Circlace supports clients in optimizing their operations and leveraging cloud technologies for improved efficiency.

YOUR SL GmbH, established in 2007 with headquarters in Berlin, Germany, specializes in consulting services for large-scale enterprises. It offers Salesforce integration services, including CRM consulting, mobile and social CRM solutions, implementation, project management, training, support, and process optimization. Additionally, the company provides strategy consulting services such as management consulting, IT management, transformation consulting, workshops, proofs of concept, workflow definition, and ROI/TCO studies. YOUR SL also offers practical product solutions for mobility, project management, resource management, finances, machine-to-machine communication, and cloud-based SaaS/PaaS solutions. As of February 2016, the company operates as a subsidiary of Salesforce.com, Inc., with an additional office in Munich.

Desk.com is an online customer service software and support ticket help desk application designed for small businesses and rapidly growing companies. Founded in 2009 and based in San Francisco, California, it provides a multi-channel support platform that facilitates communication through email, social media, chat, discussion boards, and phone support. The company offers a self-service portal that includes support articles, community-driven questions and answers, and a personalized dashboard for tracking interactions. Additionally, Desk.com features configurable widgets to showcase relevant content and updates. As a subsidiary of Salesforce.com, it aims to enhance customer support experiences by equipping businesses with essential collaboration tools and a mobile application to address customer inquiries effectively.

Taptera Inc. is a San Francisco-based company that develops mobile enterprise software solutions aimed at enhancing productivity for employees on the go. Founded in 2011, Taptera offers a suite of mobile applications designed for fast, user-friendly access to enterprise infrastructure. Key products include Colleagues, a mobile employee directory, and Sophia, which enables sales professionals to update Salesforce.com entries directly from their mobile devices. The company focuses on creating secure and visually appealing mobile applications that facilitate sales enablement, workflow automation, and customer relationship management. Taptera’s leadership and development teams bring extensive experience from notable organizations, ensuring a strong foundation in both technical and design excellence.

Desk.com is an online customer service software and support ticket help desk application designed for small businesses and rapidly growing companies. Founded in 2009 and based in San Francisco, California, it provides a multi-channel support platform that facilitates communication through email, social media, chat, discussion boards, and phone support. The company offers a self-service portal that includes support articles, community-driven questions and answers, and a personalized dashboard for tracking interactions. Additionally, Desk.com features configurable widgets to showcase relevant content and updates. As a subsidiary of Salesforce.com, it aims to enhance customer support experiences by equipping businesses with essential collaboration tools and a mobile application to address customer inquiries effectively.

CRM Manager, LLC is a prominent provider of Salesforce cloud application implementation, integration, and customization services based in Malvern, Pennsylvania, with additional offices in New York, Philadelphia, and Pittsburgh. Founded in 2005, the company specializes in delivering a range of solutions, including business design, data migration, technical training, and cloud analytics. CRM Manager serves a diverse clientele across various sectors, including financial services, healthcare, nonprofit, manufacturing, technology, and education. The company is recognized for its customer satisfaction and is staffed by a team of 100% Salesforce certified consultants, who focus exclusively on Salesforce, Insidesales.com, and AppExchange solutions. With over 1,500 successful implementations, CRM Manager has established itself as a trusted partner for small to enterprise-level businesses seeking to enhance their customer management capabilities. As of December 2017, CRM Manager operates as a subsidiary of Simplus.