Salesforce

Salesforce is a leading cloud-based software company that specializes in customer relationship management (CRM) solutions. It offers a suite of applications designed to help businesses manage their sales, customer service, marketing, e-commerce, and analytics. The company's flagship Customer 360 platform integrates customer data from various systems and devices, providing a unified view that enhances decision-making and operational efficiency. Salesforce's offerings include Service Cloud for customer support, Marketing Cloud for digital marketing, and Commerce Cloud for e-commerce solutions, among others. Additionally, Salesforce Ventures, the company's investment arm, supports emerging enterprise software companies, providing them with funding, resources, and access to a vast network in the cloud ecosystem. Through its innovative solutions and strategic investments, Salesforce enables organizations to connect with their customers more effectively and drive business growth.

Ken Asada

Partner, Head of Japan

Craig Butters

Director, Customer Success

Robert DeSisto

SVP, GM B2B and B2C Commerce

Christopher Dean

GM and Vice President, Media Cloud, Salesforce Industries

Suzanne DiBianca

EVP Corporate Relations and Chief Impact Officer

Paul Drews

Managing Director, Salesforce Ventures

Claudine Emeott

Senior Director, Impact Investing

Dan Farber

SVP Strategic Communications

Takuya Hosomura

Principal

Achyut Jajoo

SVP and GM, Manufacturing and Automotive

Kenneth I. Juster

EVP, Law, Policy and Corporate Strategy

Nowi Kallen

Managing Director

Alex Kayyal

SVP and Managing Partner

David Kellenberger

Principal

Rohit Mahna

SVP and General Manager

Sherrick Murdoff

Vice President, Partner Investments and M&A

Fatima Paruk MD

Senior Vice President and Chief Health Officer

Bill Patterson

EVP and GM, CRM Applications

Katie Schwartz

Principal, Salesforce Ventures

John Somorjai

Executive Vice President, Corporate Development

Jim Steele

President, Global Strategic Customers

Past deals in Social Media

Graze

Pre Seed Round in 2025
Graze is a platform designed for creating custom feeds on Bluesky, allowing users to curate their social media experience. The company enables the creation of personalized feeds, community feeds for friend groups, and specialized feeds centered around specific hobbies.

Simpplr

Series D in 2023
Simpplr Inc. operates an online employee experience platform that focuses on enhancing internal communication and collaboration within organizations. The platform allows employees to search for knowledge articles, post questions, and create support cases, fostering a connected workforce. Simpplr's solutions are designed to deliver personalized experiences that engage and inspire employees, supporting their ability to thrive in various work environments. Incorporated in 2014, the company is headquartered in Redwood City, California, with additional offices in the United Kingdom and India. Simpplr also offers services such as implementation, onboarding, customer success check-ins, and technical support to ensure effective use of its platform.

Community

Venture Round in 2023
Community is a social engagement platform that enables effective two-way communication between influencers and their audiences. It provides a unique 10-digit phone number that connects businesses, brands, public figures, and creators directly to their consumers. By facilitating interactions without the challenges of commercial interests, toxicity, and data privacy issues commonly found on social media, the platform allows a diverse range of users—including global brands, sports teams, artists, and small businesses—to engage with their audience on a personal level. This approach enhances communication and fosters meaningful relationships between influencers and their followers.

Primer

Venture Round in 2022
Primer is a company that provides audience automation, Linkedln automation, and marketing and sales automation. Primer Serve ads only to pre-qualified leads from CRM, boosts ad budget efficiency and conversion rates, and extends reach with nearly identical audiences in FB, Google, and LinkedIn.

Ureeka

Series A in 2021
Ureeka, Inc. operates an online platform aimed at supporting small and medium businesses (SMBs) by providing mentorship and guidance. Founded in 2018 and based in Hillsborough, California, Ureeka connects entrepreneurs with mentors, coaches, specialists, partners, and investors to facilitate business growth. The platform seeks to democratize economic opportunities, particularly for underrepresented SMBs, by fostering a collaborative community and sharing best practices. Ureeka also offers tools that assess a business's website and marketing strategies, identifying opportunities for customer expansion. Additionally, it provides access to educational resources and connections necessary for building sustainable businesses, ultimately enabling entrepreneurs to scale their operations and generate wealth for themselves and their communities.

Hashnode

Series A in 2021
Hashnode is a free content creation platform and community that allows you to publish articles on your own domain and helps you stay connected with a growing developer community. This gives you a huge advantage: Google and other search engines send traffic directly to your domain, and Hashnode community members discover your articles on their feed.

Simpplr

Series C in 2021
Simpplr Inc. operates an online employee experience platform that focuses on enhancing internal communication and collaboration within organizations. The platform allows employees to search for knowledge articles, post questions, and create support cases, fostering a connected workforce. Simpplr's solutions are designed to deliver personalized experiences that engage and inspire employees, supporting their ability to thrive in various work environments. Incorporated in 2014, the company is headquartered in Redwood City, California, with additional offices in the United Kingdom and India. Simpplr also offers services such as implementation, onboarding, customer success check-ins, and technical support to ensure effective use of its platform.

Outreach

Series G in 2021
Outreach Inc. is a sales engagement platform that enhances revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2011 and headquartered in Seattle, with an office in London, the company offers solutions for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its platform employs machine learning to automate repetitive tasks, track sales statistics, and provide insights into buyer sentiment, allowing sales teams to tailor their approaches based on real-time emotive signals. Outreach's client base includes prominent companies such as Zoom, Adobe, and Microsoft, who utilize the platform to improve the efficiency and effectiveness of their sales processes, ultimately driving predictable and measurable growth.

Classy

Series D in 2021
Classy is a social enterprise dedicated to empowering nonprofits by providing a comprehensive suite of online fundraising tools. Since its inception in 2011, the company has facilitated millions of donations from over 190 countries, raising more than $2 billion for various social causes. Its platform supports a range of fundraising strategies, including peer-to-peer fundraising, crowdfunding, direct donation appeals, and event management, enabling organizations to effectively engage supporters and maximize their impact. Additionally, Classy recognizes excellence in social innovation through initiatives such as the Collaborative and Classy Awards.

Community

Venture Round in 2021
Community is a social engagement platform that enables effective two-way communication between influencers and their audiences. It provides a unique 10-digit phone number that connects businesses, brands, public figures, and creators directly to their consumers. By facilitating interactions without the challenges of commercial interests, toxicity, and data privacy issues commonly found on social media, the platform allows a diverse range of users—including global brands, sports teams, artists, and small businesses—to engage with their audience on a personal level. This approach enhances communication and fosters meaningful relationships between influencers and their followers.

Simpplr

Series B in 2020
Simpplr Inc. operates an online employee experience platform that focuses on enhancing internal communication and collaboration within organizations. The platform allows employees to search for knowledge articles, post questions, and create support cases, fostering a connected workforce. Simpplr's solutions are designed to deliver personalized experiences that engage and inspire employees, supporting their ability to thrive in various work environments. Incorporated in 2014, the company is headquartered in Redwood City, California, with additional offices in the United Kingdom and India. Simpplr also offers services such as implementation, onboarding, customer success check-ins, and technical support to ensure effective use of its platform.

Outreach

Series F in 2020
Outreach Inc. is a sales engagement platform that enhances revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2011 and headquartered in Seattle, with an office in London, the company offers solutions for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its platform employs machine learning to automate repetitive tasks, track sales statistics, and provide insights into buyer sentiment, allowing sales teams to tailor their approaches based on real-time emotive signals. Outreach's client base includes prominent companies such as Zoom, Adobe, and Microsoft, who utilize the platform to improve the efficiency and effectiveness of their sales processes, ultimately driving predictable and measurable growth.

Ureeka

Venture Round in 2020
Ureeka, Inc. operates an online platform aimed at supporting small and medium businesses (SMBs) by providing mentorship and guidance. Founded in 2018 and based in Hillsborough, California, Ureeka connects entrepreneurs with mentors, coaches, specialists, partners, and investors to facilitate business growth. The platform seeks to democratize economic opportunities, particularly for underrepresented SMBs, by fostering a collaborative community and sharing best practices. Ureeka also offers tools that assess a business's website and marketing strategies, identifying opportunities for customer expansion. Additionally, it provides access to educational resources and connections necessary for building sustainable businesses, ultimately enabling entrepreneurs to scale their operations and generate wealth for themselves and their communities.

toBe Marketing

Venture Round in 2019
ToBe Marketing is an information technology company based in Tokyo, Japan, founded in 2015. It specializes in integrating marketing automation with customer relationship management (CRM) to enhance corporate engagement with customers. The company provides consulting services in IT and marketing, focusing on the implementation and utilization of various marketing tools. These tools support a range of operations, including social media collaboration, email distribution, and salesforce integration. By leveraging digital technology, ToBe Marketing aims to improve the effectiveness of clients' marketing activities and drive sales growth.

Simpplr

Series B in 2018
Simpplr Inc. operates an online employee experience platform that focuses on enhancing internal communication and collaboration within organizations. The platform allows employees to search for knowledge articles, post questions, and create support cases, fostering a connected workforce. Simpplr's solutions are designed to deliver personalized experiences that engage and inspire employees, supporting their ability to thrive in various work environments. Incorporated in 2014, the company is headquartered in Redwood City, California, with additional offices in the United Kingdom and India. Simpplr also offers services such as implementation, onboarding, customer success check-ins, and technical support to ensure effective use of its platform.

Crafter

Seed Round in 2018
Crafter is now a member of Monex Group! Crafter provides Crew, a team collaboration tool powered by GPT-3 and CraftChat. CraftChat is a SaaS platform for marketers who work in enterprises to automate acquiring leads and providing best customer experience in your absence.We remove the trouble of spending lots of money on online marketing and make better conversions. If you are using CraftChat, users don’t have to visit the website, it comes to you on your social media advertisements. CraftChat delivers more solid targeting based on social media activity and profiles.

Crystal Knows

Series B in 2018
With the largest public personality platform in the world, Crystal helps you communicate with anyone based on their unique personality.

toBe Marketing

Series B in 2017
ToBe Marketing is an information technology company based in Tokyo, Japan, founded in 2015. It specializes in integrating marketing automation with customer relationship management (CRM) to enhance corporate engagement with customers. The company provides consulting services in IT and marketing, focusing on the implementation and utilization of various marketing tools. These tools support a range of operations, including social media collaboration, email distribution, and salesforce integration. By leveraging digital technology, ToBe Marketing aims to improve the effectiveness of clients' marketing activities and drive sales growth.

Sansan

Series D in 2017
Since its founding in 2007, Sansan has focused on delivering its cloud based contact management service to customers in Japan and beyond. Sansan is setting the standard in Japan for cloud-based contact management, with annually doubling numbers of users from over 7,000 premium corporate users including the Japanese Government (METI). Sansan Inc. is based in Tokyo, Japan and has its subsidiary Sansan global Pte. Ltd. in Singapore since October 2015. The company began offering its business card app Eight in 2012. It has over 1.5 million registered users as a new business network that incorporates a social media framework to transform business cards into business connections. Founded: June 11, 2007 URL: https://www.corp-sansan.com/ Address: Aoyama Oval Building, 13F, 5-52-2, Jingu-mae Shibuya-ku Tokyo 150-0001 Business scope: Planning, development, and sales of cloud-based business card management services Sansan for business users: https://www.sansan.com Eight for individual users: https://8card.net

Claire

Seed Round in 2017
Claire is a U.S.-based company established in 2015 by Marta Jamrozik and Misha Laskin, specializing in market survey and advertising services through a Facebook Messenger bot. This innovative platform enables brands and retailers to test consumer products effectively by identifying top and underperforming items before they go into production. Through interactive surveys, Claire helps businesses optimize their products and advertising campaigns. The bot facilitates consumer engagement by sending emails with links to chat and rewarding participants with loyalty points and giveaways. Additionally, Claire analyzes consumer interactions to provide brands with valuable insights, enhancing their decision-making processes.

Chute

Series B in 2017
Chute is a cloud-based platform founded in 2011 and headquartered in San Francisco, California, that enables marketers to harness visual content for enhanced engagement and actionable insights. The company specializes in helping brands and publishers discover, curate, and manage user-generated photos and videos through advanced features such as visual recognition, geolocation, and text search. By obtaining permission to use consumer content, Chute allows businesses to effectively showcase this media in their campaigns and applications, ultimately facilitating stronger connections with audiences and valuable insights into influencer contributions.

Classy

Series C in 2016
Classy is a social enterprise dedicated to empowering nonprofits by providing a comprehensive suite of online fundraising tools. Since its inception in 2011, the company has facilitated millions of donations from over 190 countries, raising more than $2 billion for various social causes. Its platform supports a range of fundraising strategies, including peer-to-peer fundraising, crowdfunding, direct donation appeals, and event management, enabling organizations to effectively engage supporters and maximize their impact. Additionally, Classy recognizes excellence in social innovation through initiatives such as the Collaborative and Classy Awards.

RedKix

Seed Round in 2016
RedKix is an Israeli company that develops and markets enterprise software focused on enhancing workplace communication and collaboration. As a subsidiary of Facebook, RedKix offers a unified communication application that integrates real-time messaging, group channels, and email, aiming to streamline team interactions and eliminate friction in collaboration. Its solutions are designed to facilitate seamless communication among teams, customers, and partners, ultimately creating a more efficient and anxiety-free work environment.

toBe Marketing

Venture Round in 2016
ToBe Marketing is an information technology company based in Tokyo, Japan, founded in 2015. It specializes in integrating marketing automation with customer relationship management (CRM) to enhance corporate engagement with customers. The company provides consulting services in IT and marketing, focusing on the implementation and utilization of various marketing tools. These tools support a range of operations, including social media collaboration, email distribution, and salesforce integration. By leveraging digital technology, ToBe Marketing aims to improve the effectiveness of clients' marketing activities and drive sales growth.

Sansan

Series C in 2016
Since its founding in 2007, Sansan has focused on delivering its cloud based contact management service to customers in Japan and beyond. Sansan is setting the standard in Japan for cloud-based contact management, with annually doubling numbers of users from over 7,000 premium corporate users including the Japanese Government (METI). Sansan Inc. is based in Tokyo, Japan and has its subsidiary Sansan global Pte. Ltd. in Singapore since October 2015. The company began offering its business card app Eight in 2012. It has over 1.5 million registered users as a new business network that incorporates a social media framework to transform business cards into business connections. Founded: June 11, 2007 URL: https://www.corp-sansan.com/ Address: Aoyama Oval Building, 13F, 5-52-2, Jingu-mae Shibuya-ku Tokyo 150-0001 Business scope: Planning, development, and sales of cloud-based business card management services Sansan for business users: https://www.sansan.com Eight for individual users: https://8card.net

MinHash

Acquisition in 2015
MinHash has created AILA. AILA brings the power of artificial intelligence to uncover emerging trends that are relevant and actionable. AILA detects fast growing topics across 1000s of media sources and helps marketers respond quickly, pulling together data in all forms - text, images, hashtags and urls, automatically crafting them into a campaign with a relevant theme, unique messaging and the right audience.

Crystal Knows

Series A in 2015
With the largest public personality platform in the world, Crystal helps you communicate with anyone based on their unique personality.

Classy

Series B in 2015
Classy is a social enterprise dedicated to empowering nonprofits by providing a comprehensive suite of online fundraising tools. Since its inception in 2011, the company has facilitated millions of donations from over 190 countries, raising more than $2 billion for various social causes. Its platform supports a range of fundraising strategies, including peer-to-peer fundraising, crowdfunding, direct donation appeals, and event management, enabling organizations to effectively engage supporters and maximize their impact. Additionally, Classy recognizes excellence in social innovation through initiatives such as the Collaborative and Classy Awards.

LeadSift

Venture Round in 2015
LeadSift Inc. is a company that specializes in intent data mining, utilizing publicly available information to identify relevant actions taken by individuals across various social media platforms, including Twitter, Facebook, and LinkedIn. Founded in 2012 and based in Halifax, Canada, LeadSift's platform employs proprietary artificial intelligence and data mining technologies to convert social media chatter into actionable insights for B2B marketers. By analyzing millions of data points, the company offers sales intelligence that helps businesses craft targeted messaging and improve customer engagement. LeadSift collaborates with rapidly growing B2B software companies, enabling them to drive tangible results and create new business opportunities through effective outreach and follow-up strategies.

Livefyre

Series D in 2015
Livefyre is a content marketing and engagement platform that enables brands and publishers to integrate user-generated content into their websites and marketing efforts. Founded in 2009, the platform allows marketers to leverage real-time social content, enhancing audience engagement and driving traffic, conversions, and revenue. Livefyre serves over 1,500 prominent brands, including CBS, Cisco Systems, and CNN, by providing tools that facilitate the seamless incorporation of trusted content across various channels, such as websites, advertisements, emails, and digital displays. The company has established significant partnerships with major players like Adobe and Salesforce, positioning itself as a leader in content marketing solutions. Backed by notable investors, Livefyre continues to innovate in the realm of audience engagement and content curation.

Wyng

Series C in 2014
Wyng Inc. is a marketing platform that enables brands and agencies to create and manage digital, mobile, and social campaigns. Founded in 2005 and based in New York, the company focuses on privacy-first personalization, utilizing a zero-party data API and adhering to privacy-by-design principles. Wyng's platform allows marketers to deliver relevant and compliant customer experiences by providing a user-friendly dashboard that facilitates the configuration and personalization of campaigns across various digital channels. With a library of templates and a drag-and-drop campaign builder, more than 250 brands and enterprises use Wyng to foster direct and trusted relationships with their customers.

OpenQ

Debt Financing in 2013
OpenQ enables social and mobile collaboration to create competitive advantage while overcoming regulatory compliance challenges and legal risk exposure. OpenQ is a cloud-based technology and validated-data provider with the largest suite of solutions for regulated industries. Our products help life sciences, health care, financial services and consumer organizations recognize the value of customer collaboration while remaining secure. The company offers award-winning, efficient and effective solutions for social compliance, compliant content management and key stakeholder engagement. Headquartered in New York City, OpenQ has a growing client list that spans the globe, including Global Fortune 500 companies, healthcare organizations and early stage biotech companies. OpenQ invests heavily in product development, adapting to meet the changing needs of our customers with an evolutionary, continuous improvement approach. Our modular solutions work as Software-as-a-Service (SaaS) and Data-as-a-Service (DaaS) and are available on a variety of platforms. Solutions come industry-ready with policies for day-one implementation. To learn more about OpenQ’s offerings, visit http://www.OpenQ.com. Follow us on Twitter @OpenQinc, or on LinkedIn and Facebook

Sansan

Series A in 2013
Since its founding in 2007, Sansan has focused on delivering its cloud based contact management service to customers in Japan and beyond. Sansan is setting the standard in Japan for cloud-based contact management, with annually doubling numbers of users from over 7,000 premium corporate users including the Japanese Government (METI). Sansan Inc. is based in Tokyo, Japan and has its subsidiary Sansan global Pte. Ltd. in Singapore since October 2015. The company began offering its business card app Eight in 2012. It has over 1.5 million registered users as a new business network that incorporates a social media framework to transform business cards into business connections. Founded: June 11, 2007 URL: https://www.corp-sansan.com/ Address: Aoyama Oval Building, 13F, 5-52-2, Jingu-mae Shibuya-ku Tokyo 150-0001 Business scope: Planning, development, and sales of cloud-based business card management services Sansan for business users: https://www.sansan.com Eight for individual users: https://8card.net

Nexgate

Series A in 2013
Nexgate specializes in providing security and compliance solutions for businesses navigating the complexities of social media. With a team of experienced professionals in digital media, web infrastructure, and software as a service, Nexgate focuses on helping organizations protect their brand and ensure compliance while leveraging the opportunities presented by social platforms. The company offers a comprehensive suite of tools that includes content management, social account management, and actionable metrics, enabling businesses to better understand their social presence and its impact on their networks. By facilitating the mobilization of stakeholders and influencers, Nexgate aims to transform organizations' social networks into productive advocates that drive business growth.

Discoverly

Seed Round in 2013
Discoverly is a tool to navigate and employ your social data. It's about time we put social to work.

Chute

Seed Round in 2012
Chute is a cloud-based platform founded in 2011 and headquartered in San Francisco, California, that enables marketers to harness visual content for enhanced engagement and actionable insights. The company specializes in helping brands and publishers discover, curate, and manage user-generated photos and videos through advanced features such as visual recognition, geolocation, and text search. By obtaining permission to use consumer content, Chute allows businesses to effectively showcase this media in their campaigns and applications, ultimately facilitating stronger connections with audiences and valuable insights into influencer contributions.

Buddy Media

Acquisition in 2012
Buddy Media is a provider of social media marketing applications that enable companies to engage with and expand their social network audiences. The company offers a comprehensive social marketing suite that helps brands establish and maintain meaningful relationships with consumers in a digital environment. With its scalable and secure architecture, Buddy Media delivers data-driven customer insights that guide brands from the initial point of contact through to the point of purchase. Headquartered in New York City, Buddy Media also has offices in Asia, London, and San Francisco, serving eight of the world's top ten global advertisers.

Netyear Group

Post in 2011
Netyear offers a variety of strategic internet professional services that lead brands to their business innovation in the digital age. The company’s service portfolio includes strategic consulting, communication design, web development, data analysis, mobile application development, social media marketing, and more. Its clients include KDDI, Skyperfect TV, NHK Educational, and Recruit. Netyear was founded in 1999 and is based in Tokyo, Japan.

Zorap

Acquisition in 2011
Zorap enables real-time participatory events, activities, ad-hoc meetings and calls on the internet. The company's media-agnostic multi-point sharing and communication service enables sharing of live media - including photos, music, videos, and other types of files — either from their computer, or from sources on the internet. The services also allow users to share webcams, microphones, and text. Up to 50 people can participate simultaneously. Zorap integrates with social media sites (iMeem or YouTube as examples), social networks (Ning or Facebook as examples) and user presence info (multiple sources). Additional integrations will facilitate shared game experiences and product "show and tell." The company has raised $1M in funding from private investors.

Radian6

Acquisition in 2011
Radian6 is a social media monitoring software that enables businesses to listen to and engage in online conversations about their brand. By gathering data from various platforms, including blogs, forums, and social media networks, Radian6 provides tools for analyzing and managing these discussions in real time. Its flexible dashboard allows users to track engagement, measure sentiment, and identify influencers, facilitating informed decision-making. The software supports integration with customer relationship management (CRM) systems and web analytics, enhancing the ability to assess social media return on investment. Radian6 also offers features like automated sentiment analysis, customizable reporting, and team collaboration tools, enabling businesses to effectively monitor their brand's health and respond to customer interactions. With capabilities to filter results by source and language, Radian6 provides comprehensive insights that help businesses understand their social media impact and improve engagement strategies.

Seesmic

Series C in 2011
Seesmic is a comprehensive suite of social media management and collaboration tools designed to assist businesses and individuals in building and managing their online presence. The company provides applications that operate seamlessly across all platforms, including mobile devices, and features a marketplace with over 80 third-party plugins. Seesmic's offerings include Seesmic Web, a web application that enables users to manage and cultivate social communities directly through their browsers. Founded by French entrepreneur Loic Le Meur and headquartered in San Francisco, Seesmic aims to be a leading solution in the social media management space.

Magnet 360

Series A in 2011
Magnet 360 is a salesforce.com consulting and implementation partner, since 2004. We support our clients with strategy and services that integrate four essential marketing disciplines, driving Engagement for Outcomes: CRM | Branded Apps, Sites, and Communities | Marketing Automation | Social Campaign Management.

GroupSwim

Acquisition in 2009
GroupSwim is a provider of on-demand social software designed to enhance collaboration within businesses. Traditional collaboration tools such as emails, documents, and wikis often lead to disorganized and redundant information, making it difficult for companies to share and discover knowledge effectively. GroupSwim addresses this challenge by offering a user-friendly platform that captures collaborative activities in various formats, including discussions, emails, documents, and wiki pages. Its unique semantic technology automatically tags and rates content, identifies topic experts, and facilitates intelligent content searches. This innovative approach delivers significant ease of use and quick value realization for customers. Organizations utilize GroupSwim to boost revenue, reduce costs, and improve productivity by fostering collaboration among employees, customers, and partners, making it particularly beneficial for sales teams, professional services, and customer communities.
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