Salesforce is a leading cloud-based software company that specializes in customer relationship management (CRM) solutions. It offers a suite of applications designed to help businesses manage their sales, customer service, marketing, e-commerce, and analytics. The company's flagship Customer 360 platform integrates customer data from various systems and devices, providing a unified view that enhances decision-making and operational efficiency. Salesforce's offerings include Service Cloud for customer support, Marketing Cloud for digital marketing, and Commerce Cloud for e-commerce solutions, among others. Additionally, Salesforce Ventures, the company's investment arm, supports emerging enterprise software companies, providing them with funding, resources, and access to a vast network in the cloud ecosystem. Through its innovative solutions and strategic investments, Salesforce enables organizations to connect with their customers more effectively and drive business growth.
GM and Vice President, Media Cloud, Salesforce Industries
Suzanne DiBianca
EVP Corporate Relations and Chief Impact Officer
Paul Drews
Managing Director, Salesforce Ventures
Claudine Emeott
Senior Director, Impact Investing
Dan Farber
SVP Strategic Communications
Takuya Hosomura
Principal
Achyut Jajoo
SVP and GM, Manufacturing and Automotive
Kenneth I. Juster
EVP, Law, Policy and Corporate Strategy
Nowi Kallen
Managing Director
Alex Kayyal
SVP and Managing Partner
David Kellenberger
Principal
Rohit Mahna
SVP and General Manager
Sherrick Murdoff
Vice President, Partner Investments and M&A
Fatima Paruk MD
Senior Vice President and Chief Health Officer
Bill Patterson
EVP and GM, CRM Applications
Katie Schwartz
Principal, Salesforce Ventures
John Somorjai
Executive Vice President, Corporate Development
Jim Steele
President, Global Strategic Customers
Past deals in Real Time
Tenyx
Acquisition in 2024
Tenyx is a developer of advanced voice-based intelligent technologies that leverage proprietary neuroscience-inspired artificial intelligence. The company's platform is designed to enhance customer service by creating intelligent voice agents capable of addressing core challenges faced by current AI services. Tenyx's technology allows clients to continuously learn and adapt from new information in real-time, thereby improving the efficiency and effectiveness of customer interactions.
Pano
Series A in 2023
Pano specializes in providing advanced hardware and software solutions designed to help fire professionals detect and mitigate wildfire threats. The company offers a unified platform that integrates cutting-edge hardware, artificial intelligence, and software to enable real-time monitoring and threat detection. By utilizing proprietary mountaintop camera feeds and satellite imagery, Pano's technology allows government agencies, utilities, insurers, and private landowners to quickly identify potential wildfire risks. This capability facilitates the rapid dissemination of critical information, empowering stakeholders to take timely actions to protect lives, property, and the environment from the dangers posed by wildfires.
Monte Carlo
Series D in 2022
Monte Carlo is a software company that provides a digital data reliability platform designed to monitor data integrity and alert users to missing or inaccurate information. Founded in 2019 by Barr Moses and Lior Gavish, and headquartered in San Francisco, California, the company aims to enhance trust in data by eliminating data downtime. By addressing data issues, Monte Carlo empowers organizations to strengthen their data teams and gain valuable insights, ultimately allowing them to avoid reliance on unreliable data and reduce time spent on data-related crises. The company's mission is to accelerate the global adoption of data by mitigating the challenges associated with data reliability.
Modern Treasury
Series C in 2022
Modern Treasury Corp. is a company that provides a platform designed to streamline and enhance payment operations for businesses. Incorporated in 2018 and based in San Francisco, it offers tools that automate the complete lifecycle of payments, including initiation, approval, processing, reconciliation, and cash management. By utilizing a web application or API, clients can access real-time data and customize workflows, allowing finance teams to efficiently manage financial transactions without the complexities of manual reconciliation. The platform serves various industries, including real estate, healthcare, financial services, and marketplaces, enabling businesses to integrate bank statements with their operational logic for improved financial oversight. Modern Treasury's solutions empower organizations to focus on critical financial tasks rather than the intricacies of transaction management.
Troops
Acquisition in 2022
Troops.ai is a revenue communications platform that enhances sales velocity, visibility, and collaboration for sales teams. It operates as a Slackbot, providing real-time transparency into Salesforce information. Users can configure Salesforce reports, communicate deal wins, and access both standard and custom Salesforce data through Slack. The platform leverages artificial intelligence to generate customizable notifications and facilitate data updates across various applications. By delivering actionable pipeline alerts, Troops.ai aims to increase sales activity and improve overall performance. The company has attracted investments from notable firms, including First Round Capital, Founder Collective, and others, reflecting its significant potential in the sales technology market.
Monte Carlo
Series C in 2021
Monte Carlo is a software company that provides a digital data reliability platform designed to monitor data integrity and alert users to missing or inaccurate information. Founded in 2019 by Barr Moses and Lior Gavish, and headquartered in San Francisco, California, the company aims to enhance trust in data by eliminating data downtime. By addressing data issues, Monte Carlo empowers organizations to strengthen their data teams and gain valuable insights, ultimately allowing them to avoid reliance on unreliable data and reduce time spent on data-related crises. The company's mission is to accelerate the global adoption of data by mitigating the challenges associated with data reliability.
AttackIQ
Series C in 2021
AttackIQ, Inc. is a cybersecurity company that specializes in providing a Breach & Attack Simulation (BAS) platform designed to help organizations assess the effectiveness of their security controls. Founded in 2013 and headquartered in San Diego, California, the company offers a platform that integrates with existing networks to deliver insights into security programs, identifying gaps in coverage and misconfigurations. By supporting the MITRE ATT&CK Matrix, AttackIQ enables organizations to simulate real-world attack scenarios, thereby allowing security teams to evaluate their defenses and prioritize remediation efforts effectively. The platform automates security assessments, empowering users to create custom scenarios or utilize a library of pre-defined attacks to continuously test their environments. This approach helps businesses to validate their security measures in a real-world context rather than relying solely on theoretical simulations. AttackIQ also has regional offices in Sydney and Melbourne, Australia, extending its global reach in cybersecurity solutions.
ScreenMeet
Venture Round in 2021
ScreenMeet is a cloud-native remote support solution that integrates seamlessly with existing CRM, CSM, and ITSM systems, including Salesforce, ServiceNow, Microsoft Dynamics, and Zendesk. The platform enables businesses to address and resolve enterprise issues in real-time, enhancing customer and employee experiences across sales, service, and support. It allows users to take control of and fix any PC, Mac, or mobile device directly from a ticket or case. By facilitating faster connections and offering reliable voice and video calls, chat, co-browsing, and remote support, ScreenMeet improves first call resolution rates, lowers service costs, and reduces average handling times. All interactions and data are recorded back into the CRM system for auditing, analytics, and reporting purposes.
Tanium
Venture Round in 2020
Tanium Inc. is a provider of security and management system solutions that enable enterprises and government organizations to effectively query and manage their computer assets. The company offers a range of products, including the Tanium Endpoint Platform, which secures and manages endpoints; Tanium Asset for inventory tracking; Tanium Deploy for managing software installations and updates; and Tanium Patch for operating system and application patch management. Tanium’s platform facilitates real-time data collection, allowing organizations to gain visibility into their endpoints and respond swiftly to security threats and incidents. The solutions help reduce management costs, reclaim software licenses, and optimize operational efficiency. Founded in 2007 and headquartered in Kirkland, Washington, Tanium serves various industries, including banking and retail, and maintains strategic partnerships with companies such as PwC and Palo Alto Networks. The company also has offices in several international locations, including the United Kingdom, Germany, France, Japan, and Australia.
Evergage
Acquisition in 2020
Evergage, Inc. is a developer of a cloud-based real-time personalization platform aimed at enhancing customer engagement for digital marketers. Founded in 2010 and headquartered in Somerville, Massachusetts, Evergage offers a suite of tools that enable marketers to create individualized experiences for website and mobile app visitors. Its platform combines behavioral analytics and customer data, allowing marketers to understand and respond to users in real time. Key offerings include Evergage Recommend, which provides tailored product and content suggestions; Evergage Promote, which catalogs and promotes assets based on visitor behavior; and Evergage Guardian, which supplies performance insights and recommendations for improving digital interactions. The company serves various industries, including retail, financial services, technology, and travel, and has delivered personalized experiences to over two billion users across more than 150 organizations. Evergage operates as a subsidiary of Salesforce, further enhancing its capabilities in the digital marketing landscape.
Tenfold
Series C in 2019
Tenfold helps companies have better customer conversations by putting the customer information into action on the phone in real-time. The company's software enables businesses to have better customer conversations. Its intelligent integrated desktop agent amplifies good customer engagement technology. Tenfold brings together the power of voice and intelligence of CRM for better customer conversations.
PerimeterX
Series C in 2019
PerimeterX, Inc. is a cybersecurity company that specializes in developing solutions to prevent automated attacks and malicious web behavior. Founded in 2014 and headquartered in San Mateo, California, with additional locations in London, Miami, and a subsidiary in Tel Aviv, the company offers a suite of products aimed at protecting web infrastructure. Its flagship solutions, known as PerimeterX Bot Defender, provide real-time defenses against various types of bot attacks, including those targeting websites, mobile applications, and APIs. By leveraging behavioral analytics and advanced threat detection techniques, PerimeterX helps organizations in sectors such as e-commerce, travel, and media safeguard their digital assets from account abuse, web scraping, and marketing fraud. The company's innovative approach has garnered recognition, including being listed among the top cybersecurity startups and promising artificial intelligence firms.
AttackIQ
Series B in 2019
AttackIQ, Inc. is a cybersecurity company that specializes in providing a Breach & Attack Simulation (BAS) platform designed to help organizations assess the effectiveness of their security controls. Founded in 2013 and headquartered in San Diego, California, the company offers a platform that integrates with existing networks to deliver insights into security programs, identifying gaps in coverage and misconfigurations. By supporting the MITRE ATT&CK Matrix, AttackIQ enables organizations to simulate real-world attack scenarios, thereby allowing security teams to evaluate their defenses and prioritize remediation efforts effectively. The platform automates security assessments, empowering users to create custom scenarios or utilize a library of pre-defined attacks to continuously test their environments. This approach helps businesses to validate their security measures in a real-world context rather than relying solely on theoretical simulations. AttackIQ also has regional offices in Sydney and Melbourne, Australia, extending its global reach in cybersecurity solutions.
Tenfold
Series B in 2018
Tenfold helps companies have better customer conversations by putting the customer information into action on the phone in real-time. The company's software enables businesses to have better customer conversations. Its intelligent integrated desktop agent amplifies good customer engagement technology. Tenfold brings together the power of voice and intelligence of CRM for better customer conversations.
AttackIQ
Series A in 2018
AttackIQ, Inc. is a cybersecurity company that specializes in providing a Breach & Attack Simulation (BAS) platform designed to help organizations assess the effectiveness of their security controls. Founded in 2013 and headquartered in San Diego, California, the company offers a platform that integrates with existing networks to deliver insights into security programs, identifying gaps in coverage and misconfigurations. By supporting the MITRE ATT&CK Matrix, AttackIQ enables organizations to simulate real-world attack scenarios, thereby allowing security teams to evaluate their defenses and prioritize remediation efforts effectively. The platform automates security assessments, empowering users to create custom scenarios or utilize a library of pre-defined attacks to continuously test their environments. This approach helps businesses to validate their security measures in a real-world context rather than relying solely on theoretical simulations. AttackIQ also has regional offices in Sydney and Melbourne, Australia, extending its global reach in cybersecurity solutions.
TalkIQ
Series A in 2017
Since 2014, TalkIQ has offered voice‐to‐text transcription and analytics for clients across a wide variety of industries. Using cutting edge deep‐learning algorithms, proprietary speech recognition and predictive analytics technology, we give our clients visibility into all of their phone conversations, extracting insights for uses ranging from sales optimization, to customer service, compliance, and more. Our recommendations enable teams to save time and maximize productivity, though quick access to action-oriented data & analysis. TalkIQ is backed by prominent Silicon Valley VC firms and is helmed by an advisory board with decades of experience in the speech and language recognition fields.
RedKix
Seed Round in 2016
RedKix is an Israeli company that develops and markets enterprise software focused on enhancing workplace communication and collaboration. As a subsidiary of Facebook, RedKix offers a unified communication application that integrates real-time messaging, group channels, and email, aiming to streamline team interactions and eliminate friction in collaboration. Its solutions are designed to facilitate seamless communication among teams, customers, and partners, ultimately creating a more efficient and anxiety-free work environment.
Twilio
Series E in 2015
Twilio is a cloud-based communications platform that provides developers and businesses with the tools to create customized communication experiences. By offering a range of application programming interfaces (APIs), Twilio allows users to integrate voice, video, messaging, and authentication features directly into their applications. This enables enhanced customer engagement and more contextual communications. The company utilizes its global network of carrier relationships, known as the Super Network, to ensure efficient and cost-effective communication solutions. Additionally, Twilio supports startups in Europe through its dedicated fund, which encourages the use of its web service APIs to foster innovation in various business sectors.
Radius Intelligence
Series D in 2015
Radius Intelligence Inc. develops software solutions that offer updated and actionable insights by aggregating small business data from the web. The company assists businesses in discovering, researching, and managing their sales prospects while providing tools for lead generation and management. Users can explore small businesses, monitor leads in real time, and access critical information such as owner names and contact details. Radius is recognized as an Enterprise Customer Data Platform, facilitating data intelligence across various B2B applications and channels. The platform is built on a comprehensive B2B data ecosystem, enabling clients to gain a unified view of their customer base and reach audiences through more than 500 channels. Radius Intelligence, founded in 2008 and headquartered in San Francisco, operates as a subsidiary of Kabbage, Inc. since 2019.
Tempo AI
Acquisition in 2015
Tempo AI is a developer of an intelligent calendar application designed to improve work activities and scheduling. Launched in February 2013, the Tempo Smart Calendar app functions like a personal assistant, streamlining users' schedules by anticipating their needs and minimizing disruptions. The app is context-aware, personalizing user experiences to ensure routine tasks require minimal effort. It employs machine learning to adapt to individual patterns and behaviors, continuously optimizing the calendar's functionality. In addition to standard scheduling features, the application provides tools for automated conference call passcodes, real-time driving directions, flight status updates, and access to online profiles of conference attendees, enhancing overall productivity and organization for its users.
Livefyre
Series D in 2015
Livefyre is a content marketing and engagement platform that enables brands and publishers to integrate user-generated content into their websites and marketing efforts. Founded in 2009, the platform allows marketers to leverage real-time social content, enhancing audience engagement and driving traffic, conversions, and revenue. Livefyre serves over 1,500 prominent brands, including CBS, Cisco Systems, and CNN, by providing tools that facilitate the seamless incorporation of trusted content across various channels, such as websites, advertisements, emails, and digital displays. The company has established significant partnerships with major players like Adobe and Salesforce, positioning itself as a leader in content marketing solutions. Backed by notable investors, Livefyre continues to innovate in the realm of audience engagement and content curation.
2lemetry
Venture Round in 2015
2lemetry, Inc. is an Internet of Things (IoT) platform company that facilitates the connected enterprise by integrating people, processes, data, and devices. Founded in 2011 and based in Denver, Colorado, 2lemetry offers solutions such as 2lemetry Integrate, which simplifies the integration of IoT data with enterprise applications, and 2lemetry Incoming, which provides capabilities for location and proximity sensing, facial recognition, and geo-fencing. The ThingFabric platform enables businesses to effectively harness and act on device data, regardless of scale or complexity, allowing for more efficient modeling of processes and integration into decision-making systems. By transforming raw IoT data into real-time actionable intelligence, 2lemetry supports a variety of industries, including transportation, oil and gas, manufacturing, mining, HVAC, and industrial machinery. As of 2015, 2lemetry operates as a subsidiary of Amazon.com Inc.
GoInstant
Acquisition in 2012
GoInstant specializes in a co-browsing tool that enables multiple users to navigate the web simultaneously in real-time. This innovative platform allows participants to click, scroll, type, and browse together without the need for downloads or plugins, functioning seamlessly through standard web browsers. The co-browsing sessions can be utilized across various applications, including customer support, sales, e-commerce, and training, enhancing online interaction and collaboration. GoInstant aims to improve the shared web experience, making it more interactive and efficient for users.
Stypi
Acquisition in 2012
Stypi is a collaborative, real-time text editor that allows multiple users to make changes to a single document at the same time.
Flotype
Seed Round in 2012
Flotype Inc. is a venture-backed company building a suite of enterprise technology for real-time messaging. Flotype takes a unique approach by building developer-friendly technologies focused on ease-of-use and simplicity, while still exceeding enterprise-grade performance expectations. Flotype licenses enterprise-grade middleware, Bridge, to customers ranging from social web and software enterprises to financial and fleet management groups. Other offerings include NowJS, a free, open-source framework, for developers seeking real-time interactivity on Node.js and JavaScript browsers. NowCluster is available for companies seeking scalability and reliability for NowJS applications. Established in 2010 and based in Berkeley, California, Flotype is venture-backed by Andreessen Horowitz, Ignition Partners, InterWest Partners, and Salesforce.com.
Work.com
Acquisition in 2011
Ryple is a web-based social performance management platform that helps managers and employees improve performance through continuous coaching, real-time feedback and meaningful recognition. Designed to build a transparent, results-driven work culture, Rypple replaces the traditional performance review with an easy, social and collaborative approach so people know where they stand and are accountable for achieving their goals. Unlike top-down enterprise performance management software, which sits on the shelf until annual review time, Rypple's quick set-up, intuitive Facebook-like interface and social environment make it easy and fun to use. Thousands of high-performing organizations use Rypple, including Facebook, Gilt Groupe, Kobo, Mozilla and Rackspace.
Zorap
Acquisition in 2011
Zorap enables real-time participatory events, activities, ad-hoc meetings and calls on the internet. The company's media-agnostic multi-point sharing and communication service enables sharing of live media - including photos, music, videos, and other types of files — either from their computer, or from sources on the internet. The services also allow users to share webcams, microphones, and text. Up to 50 people can participate simultaneously. Zorap integrates with social media sites (iMeem or YouTube as examples), social networks (Ning or Facebook as examples) and user presence info (multiple sources). Additional integrations will facilitate shared game experiences and product "show and tell." The company has raised $1M in funding from private investors.
Radian6 Technologies
Acquisition in 2011
Radian6 is a social media monitoring software that enables businesses to listen to and engage in online conversations about their brand. By gathering data from various platforms, including blogs, forums, and social media networks, Radian6 provides tools for analyzing and managing these discussions in real time. Its flexible dashboard allows users to track engagement, measure sentiment, and identify influencers, facilitating informed decision-making. The software supports integration with customer relationship management (CRM) systems and web analytics, enhancing the ability to assess social media return on investment. Radian6 also offers features like automated sentiment analysis, customizable reporting, and team collaboration tools, enabling businesses to effectively monitor their brand's health and respond to customer interactions. With capabilities to filter results by source and language, Radian6 provides comprehensive insights that help businesses understand their social media impact and improve engagement strategies.
Dimdim
Acquisition in 2011
Dimdim provides a browser-based web conferencing service that enables users to host and attend meetings without the need for software downloads. Built on an open source platform, it allows users to download the code for installation on their own servers. The service facilitates various forms of interaction, including desktop sharing, slide presentations, audio communication, and video broadcasting, as well as chat functionality. Dimdim's offerings include Dimdim Pro and Dimdim Enterprise, which support content sharing and management, web collaboration, and real-time communication among participants.
Activa Live
Acquisition in 2010
Activa Live is a cloud computing service provider of enterprise level, on-demand live chat software for customer service, support and online proactive sales interactions. A private corporation based in Michigan, Activa Live focuses on building, providing and continually improving its live chat software, Activa Live Chat. The developments of Activa Live Chat took shape through research and development beginning in 2005, and was formally launched to the public in 2007. All offices and employees are located in the United States, and network operations are delivered from tier-1 data centers in the U.S. with point-of-presence in Europe, the Americas and Asia.
Tanium
Series A in 2007
Tanium Inc. is a provider of security and management system solutions that enable enterprises and government organizations to effectively query and manage their computer assets. The company offers a range of products, including the Tanium Endpoint Platform, which secures and manages endpoints; Tanium Asset for inventory tracking; Tanium Deploy for managing software installations and updates; and Tanium Patch for operating system and application patch management. Tanium’s platform facilitates real-time data collection, allowing organizations to gain visibility into their endpoints and respond swiftly to security threats and incidents. The solutions help reduce management costs, reclaim software licenses, and optimize operational efficiency. Founded in 2007 and headquartered in Kirkland, Washington, Tanium serves various industries, including banking and retail, and maintains strategic partnerships with companies such as PwC and Palo Alto Networks. The company also has offices in several international locations, including the United Kingdom, Germany, France, Japan, and Australia.
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