Charles GmbH develops and offers conversational commerce suite. It provides intuitive UI that integrates messenger API’s with commerce backend, Integrate conversation trigger, Drive customer value via chat, Multi-Chat APIs, shop integration, Automation, and Template Studio. The company was founded in 2019 and is based in Berlin, Germany.
Refundid is a Sydney-based start-up focused on addressing a significant challenge in the e-commerce sector. It has developed an instant refund platform that caters to e-commerce customers, leveraging a fintech service modeled after the buy now, pay later approach. This innovative platform facilitates instant refunds for returned products, enhancing the shopping experience for customers. By enabling immediate refunds, Refundid not only improves customer satisfaction but also assists retailers in streamlining their refund processes, thereby fostering greater customer confidence and loyalty.
PredictSpring Inc. is a mobile commerce platform based in Los Altos, California, founded in 2013 by pioneers in mobile commerce and digital shopping. The company facilitates the creation and launch of mobile applications for brands and retailers, enhancing the customer experience across various channels, including web, email, and social media. PredictSpring's platform supports an omnichannel approach, allowing seamless integration between online and in-store shopping experiences. It offers a range of features such as full point of sale (POS), mobile point of sale (mPOS), cash management, clienteling, endless aisle, and curbside pickup. Notable clients include leading retailers like Calvin Klein, Cole Haan, and Claire's. By prioritizing consumer engagement and efficient transactions, PredictSpring is dedicated to transforming the retail landscape and improving interactions between brands and their customers.
OSF Digital is a global provider of digital transformation and commerce solutions, specializing in application development, technology integration, and consulting services. The company offers a wide range of services, including custom and web application development, application testing, and integration solutions for various business applications such as CRM, ERP, and eCommerce. OSF Digital also provides consulting services focusing on business process optimization and customer support outsourcing. The firm is known for its innovative products, such as the Virtual Dressing Room, which enhances the online shopping experience. With a presence in North America, Europe, and Asia, OSF Digital partners with major technology leaders to support brands in navigating the complexities of the digital landscape. Founded in 2003 and based in Quebec, Canada, the company has expanded its operations internationally, maintaining a commitment to agile methodologies and comprehensive support for multi-cloud commerce initiatives.
Marketplacer Pty Ltd, founded in 2012 and headquartered in South Melbourne, Australia, specializes in developing online marketplace software that facilitates the creation of marketplaces for various products, services, events, and bookings. The platform offers comprehensive features such as seller management, order management, advertising management, returns handling, categorization, and logistics support. It is designed to integrate front and back-end systems, enabling businesses to expand their product ranges quickly and gain valuable insights to enhance customer experiences. Marketplacer is recognized as a leading technology and business platform, supporting numerous successful marketplaces across the United States, Europe, and Australasia. The company's scalable solution allows users to efficiently manage operations, focus on market growth, and foster community engagement.
Logik.io is a B2B technology company specializing in high-performance, headless configuration solutions that enhance sales processes for enterprise businesses. The company develops a commerce logic engine platform designed to overcome the limitations of traditional configurators, thereby streamlining complex selling practices. By integrating with Salesforce CPQ and eCommerce applications, Logik.io enables companies to implement guided selling and configuration capabilities into their existing platforms. This approach facilitates omnichannel sales strategies for both B2C and B2B markets, allowing organizations to efficiently manage intricate sales processes and improve overall customer engagement.
Ureeka, Inc. operates an online platform focused on supporting small and medium businesses (SMBs) by providing mentorship and guidance. Founded in 2018 and based in Hillsborough, California, Ureeka connects entrepreneurs with mentors, coaches, specialists, partners, and investors, facilitating access to essential expertise for business growth. The platform aims to democratize economic opportunity, particularly for underrepresented SMBs, by fostering a collaborative community and sharing best practices. Ureeka also offers a comprehensive assessment of a business's website and marketing strategy, identifying opportunities for customer acquisition and expansion. Additionally, it provides educational resources and access to a marketplace of specialists, helping entrepreneurs build sustainable businesses and achieve economic success for themselves and their communities.
NewStore, Inc. is a company that provides an Omnichannel-as-a-Service platform designed for retailers to enhance the shopping experience on mobile devices. Its services include a cloud-based order management system and mobile point-of-sale solutions that facilitate seamless shopping through features like endless aisle access, mobile checkout, and real-time inventory management. The platform integrates store operations and connects consumers, stores, and sales associates to create a cohesive brand experience. Founded by Stephan Schambach and based in Boston, NewStore also has offices in New York and Germany. With a focus on delivering a mobile-first retail experience, NewStore enables brands to adapt to modern consumer preferences and streamline their operations efficiently.
Private Equity Round in 2021
PixelMEDIA is a digital experience agency that drives revenue and brand awareness across all digital channels. Based in greater Boston, PixelMEDIA has a focus in both ecommerce and content management solutions, and has launched projects for brands like Cabot Corporation, ECCO Shoes, Bauer Hockey, Heinemann, Samuel Adams, Seven Towns / Rubik's Cube, Skillsoft, Velcro, Mass Save, and more.
Forter, Inc. specializes in providing comprehensive e-commerce fraud prevention solutions for online merchants. Founded in 2013 and headquartered in New York, with additional offices in London and a research facility in Tel Aviv, the company offers a Decision-As-a-Service platform that utilizes a variety of data points, including cyber intelligence and behavioral analysis, to assess transactions. This system allows merchants to make informed fraud decisions with a transparent view provided through the Forter Decision Dashboard. Additionally, Forter Smart Routing enhances the payment process by preventing revenue loss from false declines. The platform is fully automated, focusing on creating a fraud-free environment that not only blocks fraudulent activities but also improves customer experience and transaction approvals. Forter aims to streamline risk management for e-commerce businesses, ensuring a secure and efficient transaction process.
OSF Digital is a global provider of digital transformation and commerce solutions, specializing in application development, technology integration, and consulting services. The company offers a wide range of services, including custom and web application development, application testing, and integration solutions for various business applications such as CRM, ERP, and eCommerce. OSF Digital also provides consulting services focusing on business process optimization and customer support outsourcing. The firm is known for its innovative products, such as the Virtual Dressing Room, which enhances the online shopping experience. With a presence in North America, Europe, and Asia, OSF Digital partners with major technology leaders to support brands in navigating the complexities of the digital landscape. Founded in 2003 and based in Quebec, Canada, the company has expanded its operations internationally, maintaining a commitment to agile methodologies and comprehensive support for multi-cloud commerce initiatives.
Astound Digital is a global e-commerce provider that specializes in delivering comprehensive digital commerce solutions to prominent brands and retailers. With a team of 400 skilled professionals, the company operates its own marketing and sales teams, ensuring direct collaboration with clients. Astound Digital's clientele includes renowned brands such as Adidas, Versace, and Crocs. The company offers e-commerce solutions across six enterprise-class platforms, including IBM WebSphere Commerce and Magento, enabling businesses to create flexible and high-traffic-capable online environments. Established in 1999, Astound Digital combines technology with customer engagement strategies and data analysis to optimize business performance and enhance customer experiences, ultimately driving revenue growth for its clients.
Marketplacer Pty Ltd, founded in 2012 and headquartered in South Melbourne, Australia, specializes in developing online marketplace software that facilitates the creation of marketplaces for various products, services, events, and bookings. The platform offers comprehensive features such as seller management, order management, advertising management, returns handling, categorization, and logistics support. It is designed to integrate front and back-end systems, enabling businesses to expand their product ranges quickly and gain valuable insights to enhance customer experiences. Marketplacer is recognized as a leading technology and business platform, supporting numerous successful marketplaces across the United States, Europe, and Australasia. The company's scalable solution allows users to efficiently manage operations, focus on market growth, and foster community engagement.
PredictSpring Inc. is a mobile commerce platform based in Los Altos, California, founded in 2013 by pioneers in mobile commerce and digital shopping. The company facilitates the creation and launch of mobile applications for brands and retailers, enhancing the customer experience across various channels, including web, email, and social media. PredictSpring's platform supports an omnichannel approach, allowing seamless integration between online and in-store shopping experiences. It offers a range of features such as full point of sale (POS), mobile point of sale (mPOS), cash management, clienteling, endless aisle, and curbside pickup. Notable clients include leading retailers like Calvin Klein, Cole Haan, and Claire's. By prioritizing consumer engagement and efficient transactions, PredictSpring is dedicated to transforming the retail landscape and improving interactions between brands and their customers.
Mobify is the #1 provider of Progressive Web Apps for eCommerce for retailers and brands that want to close the gap between desktop and mobile conversion rates, keep up with customer expectations and win loyal customer relationships. The Mobify platform delivers a unified customer experience across mobile web and apps, while building customer relationships through push notifications and store drivers. Leading global brands including Lancôme, Crabtree & Evelyn, Paula’s Choice, Carnival Cruise Line, London Drugs, Burlington, PureFormulas, Superdry, Columbia, eXtra Electronics, and ThinkGeek generate extensive revenue through the Mobify Platform and rely on Mobify to grow their customer lifetime value.
Ureeka, Inc. operates an online platform focused on supporting small and medium businesses (SMBs) by providing mentorship and guidance. Founded in 2018 and based in Hillsborough, California, Ureeka connects entrepreneurs with mentors, coaches, specialists, partners, and investors, facilitating access to essential expertise for business growth. The platform aims to democratize economic opportunity, particularly for underrepresented SMBs, by fostering a collaborative community and sharing best practices. Ureeka also offers a comprehensive assessment of a business's website and marketing strategy, identifying opportunities for customer acquisition and expansion. Additionally, it provides educational resources and access to a marketplace of specialists, helping entrepreneurs build sustainable businesses and achieve economic success for themselves and their communities.
Only Evergage’s real-time personalization platform delivers The Power of 1, enabling digital marketers to transform the dream of 1:1 customer engagement into reality.
Combining in-depth behavioral analytics with customer data, Evergage provides the one platform you need to systematically understand and interact with each person that visits your site or uses your app – one at a time, “in the moment” and at scale – to deliver a maximally relevant, individualized experience.
Personalization is the future of digital marketing, and we believe it should be easy for marketers – without the need for developers or IT – to understand their audiences and respond in real time with the most engaging experiences and the most relevant recommendations. Our customers delight their visitors, prospects and customers every day, building valuable relationships that lead to greater revenues and customer loyalty.
Evergage has delivered personalized experiences to more than 2 billion web visitors and users of over 150 organizations, including Academy Sports+Outdoors, Endurance International Group, Intuit, Publishers Clearing House, Rue La La, Zumiez and more.
Founded in 2010 and based in Somerville, MA, Evergage is a two-time winner in the Golden Bridge Awards, Stevie American Business Awards, Best in Biz Awards and MITX Awards; a two-time BostInno “50 on Fire” finalist; and a TechCrunch Disrupt finalist.
NewStore, Inc. is a company that provides an Omnichannel-as-a-Service platform designed for retailers to enhance the shopping experience on mobile devices. Its services include a cloud-based order management system and mobile point-of-sale solutions that facilitate seamless shopping through features like endless aisle access, mobile checkout, and real-time inventory management. The platform integrates store operations and connects consumers, stores, and sales associates to create a cohesive brand experience. Founded by Stephan Schambach and based in Boston, NewStore also has offices in New York and Germany. With a focus on delivering a mobile-first retail experience, NewStore enables brands to adapt to modern consumer preferences and streamline their operations efficiently.
Akeneo SAS is a company that specializes in developing an open source Product Information Management (PIM) system, which aids retailers and brands in centralizing and harmonizing the technical and marketing information of their product catalogs. Founded in 2012 and based in Nantes, France, Akeneo's platform enables the collection of data from various sources, including ERP systems and suppliers' databases. It enriches product descriptions and manages multiple sales channels such as e-commerce, mobile applications, print, social networks, and marketplaces. The solution supports the storage of marketing data, technical specifications, user information, and media files. Additionally, Akeneo offers consulting, support, and certification services, making its tools valuable for marketers, e-commerce managers, and data governance professionals. The company's focus on improving product data quality and simplifying catalog management positions it as a leader in the Product Experience Management (PXM) space.
Astound Digital is a global e-commerce provider that specializes in delivering comprehensive digital commerce solutions to prominent brands and retailers. With a team of 400 skilled professionals, the company operates its own marketing and sales teams, ensuring direct collaboration with clients. Astound Digital's clientele includes renowned brands such as Adidas, Versace, and Crocs. The company offers e-commerce solutions across six enterprise-class platforms, including IBM WebSphere Commerce and Magento, enabling businesses to create flexible and high-traffic-capable online environments. Established in 1999, Astound Digital combines technology with customer engagement strategies and data analysis to optimize business performance and enhance customer experiences, ultimately driving revenue growth for its clients.
OSF Commerce, is an OSF Global brand, has established itself as a trusted retail consultant and commerce technology integrator, enabling companies to succeed over the greatest challenges in the world’s rapidly changing retail environment. With expertise in omnichannel integrations, internationalization and commerce optimization, we work closely with your staff to understand your business requirements, develop customized technologies and seamlessly integrate them with your core applications.
OSF Digital is a global provider of digital transformation and commerce solutions, specializing in application development, technology integration, and consulting services. The company offers a wide range of services, including custom and web application development, application testing, and integration solutions for various business applications such as CRM, ERP, and eCommerce. OSF Digital also provides consulting services focusing on business process optimization and customer support outsourcing. The firm is known for its innovative products, such as the Virtual Dressing Room, which enhances the online shopping experience. With a presence in North America, Europe, and Asia, OSF Digital partners with major technology leaders to support brands in navigating the complexities of the digital landscape. Founded in 2003 and based in Quebec, Canada, the company has expanded its operations internationally, maintaining a commitment to agile methodologies and comprehensive support for multi-cloud commerce initiatives.
Akeneo SAS is a company that specializes in developing an open source Product Information Management (PIM) system, which aids retailers and brands in centralizing and harmonizing the technical and marketing information of their product catalogs. Founded in 2012 and based in Nantes, France, Akeneo's platform enables the collection of data from various sources, including ERP systems and suppliers' databases. It enriches product descriptions and manages multiple sales channels such as e-commerce, mobile applications, print, social networks, and marketplaces. The solution supports the storage of marketing data, technical specifications, user information, and media files. Additionally, Akeneo offers consulting, support, and certification services, making its tools valuable for marketers, e-commerce managers, and data governance professionals. The company's focus on improving product data quality and simplifying catalog management positions it as a leader in the Product Experience Management (PXM) space.
ShopKeep Inc. offers a comprehensive point-of-sale solution tailored for small and medium-sized businesses (SMBs). Founded in 2008 and headquartered in New York, with additional offices in Portland, Northbrook, and Belfast, the company provides cloud-based software and hardware, including card readers, receipt printers, and Bluetooth scanners, specifically designed for iPad use. Its system facilitates secure payment processing, inventory management, and employee tracking, while also offering real-time reporting and analytics. ShopKeep’s services extend to a merchant cash advance program, a marketing dashboard for tracking customer engagement, and a mobile app that allows business owners to monitor performance remotely. With a customer support team available 24/7, ShopKeep serves a diverse range of establishments, including cafes, retail shops, and food trucks across the United States, Canada, and Guam. As of late 2020, ShopKeep operates as a subsidiary of Lightspeed POS Inc.
Rebel, based in Washington, D.C., specializes in in-email checkout products that enhance the shopping experience directly within email communications. Formerly known as Rebelmail, the company rebranded in June 2018 after its incorporation in 2014. Recognizing the significant role of email in online communication and commerce, Rebel aims to innovate this platform, which has remained largely unchanged despite the evolving consumer landscape. As of October 2018, Rebel operates as a subsidiary of Salesforce, focusing on transforming email into a dynamic channel for generating revenue.
Forter, Inc. specializes in providing comprehensive e-commerce fraud prevention solutions for online merchants. Founded in 2013 and headquartered in New York, with additional offices in London and a research facility in Tel Aviv, the company offers a Decision-As-a-Service platform that utilizes a variety of data points, including cyber intelligence and behavioral analysis, to assess transactions. This system allows merchants to make informed fraud decisions with a transparent view provided through the Forter Decision Dashboard. Additionally, Forter Smart Routing enhances the payment process by preventing revenue loss from false declines. The platform is fully automated, focusing on creating a fraud-free environment that not only blocks fraudulent activities but also improves customer experience and transaction approvals. Forter aims to streamline risk management for e-commerce businesses, ensuring a secure and efficient transaction process.
Narvar is a customer experience platform that focuses on enhancing post-purchase interactions for retailers, aiming to foster long-term customer loyalty. Founded in 2012 and headquartered in San Francisco, the company serves over 500 retailers, including prominent brands like Sephora, Patagonia, Home Depot, Gap, and Bose. Narvar's solutions streamline the post-purchase journey by offering features such as effortless order tracking, proactive communications, and easy returns. By leveraging machine learning to analyze billions of customer interactions, Narvar simplifies the shopping experience, helping retailers engage and retain customers effectively.
SalesOptimize helps sales and marketing teams resolve two of the biggest problems lead generation and lead scoring. It is a B2B online sales lead generation platform. Our patent technology scans the internet, analyzing online shops globally and ranks them in terms of merchant size - Enterprise ($20m) versus Sole Proprietor ($10k). These shops drive over $ 400 Billion Dollars in sales each year. Our algorithm can also uncover specific operating details such as which payment platform or shipping service an eCommerce site employs. A customer can download leads directly into their CRM system. We have cracked the problem of lead generation of online shops. Benefits to a business - Increase the overvalue of a sales pipeline 10 x - Double/triple sales within 2 years - Buy leads based on a company's perfect customer profile - De duplicate and not buy the same leads twice with our new B2B search engine - Keep lead converted costs below $10 - Clean up existing pipelines and remove the bad leads - Score and enrich leads coming from different data sources - Score and identify which Pay Per Click or inbound leads are hot leads - Reduce lead qualification time by up to 90%
OSF Digital is a global provider of digital transformation and commerce solutions, specializing in application development, technology integration, and consulting services. The company offers a wide range of services, including custom and web application development, application testing, and integration solutions for various business applications such as CRM, ERP, and eCommerce. OSF Digital also provides consulting services focusing on business process optimization and customer support outsourcing. The firm is known for its innovative products, such as the Virtual Dressing Room, which enhances the online shopping experience. With a presence in North America, Europe, and Asia, OSF Digital partners with major technology leaders to support brands in navigating the complexities of the digital landscape. Founded in 2003 and based in Quebec, Canada, the company has expanded its operations internationally, maintaining a commitment to agile methodologies and comprehensive support for multi-cloud commerce initiatives.
Businesses from every walk of life use rewards to acquire, retain and thank customers but the current process is broken. Sending rewards, incentives and non-cash payouts is manual, expensive, time-consuming and error-prone. WeGift changes this. Operating in more than 30 countries, in 22 languages, 20 currencies, with over 700 brand partners, and hundreds of clients, like Perkbox, Sodexo, New Look and Halfords among others, WeGift’s cloud-based, open API solutions allow businesses to transfer value to consumers, in real-time and globally. Established in 2016, WeGift is backed by leading entrepreneurs and investors.
CloudCraze Software LLC specializes in providing enterprise-level B2B and B2C e-commerce solutions built on the Salesforce cloud platform. Founded in 2009 and based in Chicago, Illinois, the company enables clients to launch mobile-ready storefronts and generate online revenue while fostering customer engagement through integrated commerce, content, and community features. Its platform allows for seamless data sharing and process management across e-commerce and customer relationship management within a single Salesforce instance. This integration supports a comprehensive view of customer interactions and drives efficient business operations. CloudCraze has established itself as a trusted partner, serving notable clients such as Coca-Cola, GE, and L’Oreal, and operates as a Platinum Salesforce ISV Partner. The solution offers businesses the flexibility to scale operations and manage substantial transaction volumes effectively.
Emark B.V. is a marketing technology company based in Haarlem, the Netherlands, specializing in omni-channel solutions that facilitate data-driven campaigns and personalized customer interactions. Established in 2000, the company offers a comprehensive suite of tools, including Relatify for email marketing, Salesforce Marketing Cloud for personalized interactions, and various data management platforms such as Relay42 and Krux. Emark also provides marketing intelligence through Datorama and customer-identity management via Gigya. Recognized as a leading Salesforce Marketing Cloud Platinum Partner in Europe, Emark serves prominent clients, including KLM, Philips, and Wehkamp, among others. The company has expanded its reach with international offices in Barcelona and London. As of September 2018, Emark operates as a subsidiary of Wunderman Limited.
Demandware solutions, comprised of the only enterprise-class, on-demand ecommerce platform and expert services, deliver merchandising effectiveness, proven site reliability and industry best practices that exceed profitability goals. Only Demandware provides a distinct time-to-market advantage for launching multiple ecommerce sites, customizing the consumer experience from content to code, and maintaining sites at the forefront of ecommerce innovation.
Qubit Digital Limited specializes in developing software solutions that manage and analyze large data sets to enhance online customer experiences. The company offers a range of products, including tag management, marketing attribution, customer intelligence, and web personalization solutions. Its notable offerings include OpenTag, an open-source tag management system that streamlines the management of third-party technologies, and Qubit Pro, a platform for personalizing user experiences based on visitor data. Additionally, Qubit provides solutions for customer analytics, web testing, and product discovery, catering primarily to e-commerce, publishing, and lead generation sectors. By leveraging rich customer data and advanced technology, Qubit aims to help businesses improve marketing efficiency and increase revenue through personalized customer interactions. Founded in 2010 and headquartered in London, Qubit has expanded its presence with offices in major cities including New York and Paris, serving prominent brands in the global market.
Bloomreach is the leader in commerce experience™. Its flagship product, brX, is the only digital experience platform built specifically for brands, retailers and B2B companies who want to grow their revenue online while delivering each of their customers a premium, personalized experience. brX combines content management capabilities with market-leading, commerce-specific, AI-driven search, merchandising and personalization in one flexible, API-first next generation platform. Bloomreach serves over 300 companies globally including Albertsons, Staples, Bosch, Puma, FC Bayern Munchen and Marks & Spencer. Bloomreach has a global ecosystem of certified partners and market-leading commerce platforms, including Accenture Interactive, BORN, commercetools, EPAM, IBM iX, Salesforce, SAP, valtech, and Wunderman Thompson Commerce. For more information, visit Bloomreach.com and follow our news on Twitter @Bloomreach_tm or on LinkedIn at http://www.linkedin.com/company/bloomreach.
Qubit Digital Limited specializes in developing software solutions that manage and analyze large data sets to enhance online customer experiences. The company offers a range of products, including tag management, marketing attribution, customer intelligence, and web personalization solutions. Its notable offerings include OpenTag, an open-source tag management system that streamlines the management of third-party technologies, and Qubit Pro, a platform for personalizing user experiences based on visitor data. Additionally, Qubit provides solutions for customer analytics, web testing, and product discovery, catering primarily to e-commerce, publishing, and lead generation sectors. By leveraging rich customer data and advanced technology, Qubit aims to help businesses improve marketing efficiency and increase revenue through personalized customer interactions. Founded in 2010 and headquartered in London, Qubit has expanded its presence with offices in major cities including New York and Paris, serving prominent brands in the global market.
EntropySoft specializes in enterprise content management and integration software, focusing on facilitating connections between applications and information. Their technology enables software vendors and large organizations to seamlessly integrate products with various Enterprise Content Management solutions and cloud repositories. The company's offerings support a wide range of applications, including enterprise search, business process management, e-discovery, records management, collaboration, data loss prevention, digital archiving, and cloud synchronization. Notable global organizations, such as Alfresco, EMC SourceOne, and Symantec, utilize EntropySoft's solutions to effectively manage and access their growing content silos. By providing capabilities for content management federation and process automation, EntropySoft addresses the challenges associated with content integration in diverse corporate environments.
Etacts is a customer relationship management (CRM) tool designed to help users maintain connections with individuals in their address books. The software offers a web application that utilizes social data to manage email contacts, facilitating the building and maintenance of relationships with friends, business partners, and clients. By focusing on enhancing communication, Etacts aims to streamline the process of staying in touch, ensuring that important relationships are nurtured over time.