Salesforce

Thunder is a management consulting company focused on delivering business value through intelligent frameworks and solutions. The company assists leading brands in addressing complex challenges primarily using Salesforce. In addition to its consulting services, Thunder operates an online data analysis platform that transforms data into impactful business outcomes. This platform includes a service cloud for customer support and marketing clouds for digital marketing campaigns, empowering users to leverage data analysis for a competitive edge.

Uptima is a consulting firm focused on assisting businesses in identifying and generating revenue. The company provides a range of services including advisory, change management, managed services, data integration, Salesforce billing, manufacturing cloud solutions, and DocuSign contract lifecycle management with e-signature capabilities. By leveraging these services, Uptima helps organizations optimize their operations, enhance service delivery, and improve profitability.

Thunder is a management consulting company focused on delivering business value through intelligent frameworks and solutions. The company assists leading brands in addressing complex challenges primarily using Salesforce. In addition to its consulting services, Thunder operates an online data analysis platform that transforms data into impactful business outcomes. This platform includes a service cloud for customer support and marketing clouds for digital marketing campaigns, empowering users to leverage data analysis for a competitive edge.

8squad is a digital consulting firm based in Southbank, Victoria, founded in 2019. It focuses on leveraging the Salesforce platform to assist clients in developing effective solutions that enhance user engagement and satisfaction. The company aims to foster a growth culture through team creation, development, and reward, emphasizing human-centered strategies in application design. By offering tools and services that drive sales performance, 8squad helps clients transform their businesses and implement sustainable practices. Its commitment involves substantial investments in both financial and human capital, reflecting a long-term vision for growth and innovation.

Front is a communication hub that centralizes customer interactions across various digital channels to enhance relationship management. The platform focuses on streamlining conversations by integrating collaboration tools and contextual data from multiple systems, allowing teams to provide timely, accurate, and personalized communications. Over 7,500 businesses, including notable names like Shopify, Airbnb, and Hulu, utilize Front to improve their customer engagement. The company's multi-channel inbox platform specializes in consolidating communication, facilitating internal discussions, and incorporating social features, thus enabling users to chat effectively and save time. By placing customer conversations at the forefront, Front empowers organizations to build stronger relationships through each interaction.

Primer is a company that provides audience automation, Linkedln automation, and marketing and sales automation. Primer Serve ads only to pre-qualified leads from CRM, boosts ad budget efficiency and conversion rates, and extends reach with nearly identical audiences in FB, Google, and LinkedIn.

Qualified is the pipeline generation platform for revenue teams that utilize Salesforce to expand their pipeline. They do this by using their most valuable sales and marketing resource, the corporate website, to find the most valuable buyers, find buyer intent signals, and initiate sales talk right away. In order to detect account-based buyer intent and enable real-time sales discussions, Qualified, which is based on Salesforce, links the website with Salesforce data.

Calixa is a developer of a customer management platform that consolidates customer data and tools into a single, user-friendly product. The platform integrates with various third-party services, such as Stripe, Zendesk, Intercom, and Sendgrid, allowing teams to access and manage all customer-related information in one interface. By replacing a fragmented collection of tools and processes, Calixa streamlines customer management tasks, enabling users to understand their customers better, track segments, automate alerts, and take immediate action. This comprehensive solution aims to enhance efficiency and improve customer interactions for businesses.

Thunder is a management consulting company focused on delivering business value through intelligent frameworks and solutions. The company assists leading brands in addressing complex challenges primarily using Salesforce. In addition to its consulting services, Thunder operates an online data analysis platform that transforms data into impactful business outcomes. This platform includes a service cloud for customer support and marketing clouds for digital marketing campaigns, empowering users to leverage data analysis for a competitive edge.

Monday.com provides a cloud-based work management platform designed to help organizations streamline their processes and enhance team collaboration. The platform offers customizable tools that support various business functions, enabling users to digitize workflows and improve efficiency across departments. With capabilities for real-time visibility, accountability, and automation, Monday.com caters to a wide range of use cases, including customer relationship management and DevOps. The company serves over 225,000 customers in more than 200 countries, emphasizing its global reach and versatility across multiple industries. With teams located in major cities around the world, Monday.com aims to empower organizations by creating a transparent and adaptable work environment.

Outreach Inc. is a sales engagement platform that enhances revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2011 and headquartered in Seattle, with an office in London, the company offers solutions for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its platform employs machine learning to automate repetitive tasks, track sales statistics, and provide insights into buyer sentiment, allowing sales teams to tailor their approaches based on real-time emotive signals. Outreach's client base includes prominent companies such as Zoom, Adobe, and Microsoft, who utilize the platform to improve the efficiency and effectiveness of their sales processes, ultimately driving predictable and measurable growth.

Qualified is the pipeline generation platform for revenue teams that utilize Salesforce to expand their pipeline. They do this by using their most valuable sales and marketing resource, the corporate website, to find the most valuable buyers, find buyer intent signals, and initiate sales talk right away. In order to detect account-based buyer intent and enable real-time sales discussions, Qualified, which is based on Salesforce, links the website with Salesforce data.

Beryl8 is a prominent Salesforce Platinum Partner based in Asia, specializing in end-to-end solutions that extend beyond customer relationship management (CRM) to encompass comprehensive digital transformation. The company offers strategic consulting, design, and installation of software aimed at enhancing client operations and customer engagement. Beryl8's services are organized into two main segments: Strategy & Technology Consulting and Technology Support Services. By focusing on the unique needs of each client, Beryl8 aims to deliver tailored solutions that create sustainable value and foster competitive advantages in an evolving business landscape. Their expertise allows businesses to gain a 360-degree view of their customers, turning routine activities into opportunities and enabling clients to achieve peak performance.

Acumen Solutions is a global cloud consultancy that delivers consulting services aimed at enhancing business performance for its clients. The company focuses on key areas such as customer relationship management, business intelligence, and enterprise resource planning, helping organizations solve complex challenges that extend beyond technological solutions. By leveraging the expertise of strategists, innovators, and engineers, Acumen Solutions develops strategies to grow revenue, strengthen customer relationships, and streamline operations, particularly in the public sector. Additionally, the firm is committed to social responsibility, aiming to create sustainable impact within the communities it serves. Trusted by Fortune 500 companies, Acumen Solutions emphasizes excellence in both its service delivery and societal contributions.

Qualified is the pipeline generation platform for revenue teams that utilize Salesforce to expand their pipeline. They do this by using their most valuable sales and marketing resource, the corporate website, to find the most valuable buyers, find buyer intent signals, and initiate sales talk right away. In order to detect account-based buyer intent and enable real-time sales discussions, Qualified, which is based on Salesforce, links the website with Salesforce data.

Outreach Inc. is a sales engagement platform that enhances revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2011 and headquartered in Seattle, with an office in London, the company offers solutions for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its platform employs machine learning to automate repetitive tasks, track sales statistics, and provide insights into buyer sentiment, allowing sales teams to tailor their approaches based on real-time emotive signals. Outreach's client base includes prominent companies such as Zoom, Adobe, and Microsoft, who utilize the platform to improve the efficiency and effectiveness of their sales processes, ultimately driving predictable and measurable growth.

Coastal Cloud is the only platinum Salesforce consulting partner headquartered in Florida. They use their expertise in Force.com and Salesforce.org to help their clients move away from inflexible, costly, legacy systems and business models, and towards a new generation of solutions that are flexible, affordable, mobile and social. They partner with their clients to plan and execute a migration to next-generation systems that focus on their client’s mission, not on systems issues. They are experts at program management, project execution, business analysis, data modeling, data migration, user training and the skills necessary for a successful migration to next-generation technologies.

i2max specializes in cloud consulting services, offering a comprehensive platform that supports various aspects of business operations. The company provides tools for sales management, marketing management, service management, pipeline management, customer management, and customer experience management. By utilizing these advanced cloud services, i2max aims to enhance efficiency and promote business growth for its clients. Through its focus on cloud marketing and community engagement, i2max helps organizations navigate the complexities of the cloud landscape, ultimately enabling them to achieve their strategic objectives.

Zennify, LLC is a business and IT consultancy firm based in Meridian, Idaho, specializing in Salesforce-centric solutions. Founded in 2013, the company, formerly known as SaaSfocus LLC, has established itself as a trusted partner for businesses seeking to navigate complex technological challenges. Zennify offers a range of services that include implementation, complex integrations, training, and ongoing platform support. The firm's approach combines the resources and expertise typical of larger firms with personalized attention, ensuring that client needs are met with precision and care. Zennify has a proven track record of delivering results across various sectors, including banking and digital marketing, and is recognized for its commitment to client satisfaction, boasting a 4.8 out of 5 customer satisfaction rating. Additionally, the company is dedicated to community engagement, allocating a portion of its resources to support societal initiatives. With deep industry knowledge and a proactive partnership approach, Zennify continues to drive innovation and success for its clients.

ToBe Marketing is an information technology company based in Tokyo, Japan, founded in 2015. It specializes in integrating marketing automation with customer relationship management (CRM) to enhance corporate engagement with customers. The company provides consulting services in IT and marketing, focusing on the implementation and utilization of various marketing tools. These tools support a range of operations, including social media collaboration, email distribution, and salesforce integration. By leveraging digital technology, ToBe Marketing aims to improve the effectiveness of clients' marketing activities and drive sales growth.

Tenfold helps companies have better customer conversations by putting the customer information into action on the phone in real-time. The company's software enables businesses to have better customer conversations. Its intelligent integrated desktop agent amplifies good customer engagement technology. Tenfold brings together the power of voice and intelligence of CRM for better customer conversations.

Qualified is the pipeline generation platform for revenue teams that utilize Salesforce to expand their pipeline. They do this by using their most valuable sales and marketing resource, the corporate website, to find the most valuable buyers, find buyer intent signals, and initiate sales talk right away. In order to detect account-based buyer intent and enable real-time sales discussions, Qualified, which is based on Salesforce, links the website with Salesforce data.

PolSource is a Salesforce Platinum Partner that specializes in customer success management, offering a range of services designed to enhance the customer journey from marketing to sales. With a team of seasoned and certified Salesforce experts, the company operates across the Americas and Europe, delivering consulting and implementation solutions tailored to various industries, including Retail and Consumer Goods, Manufacturing, Automotive, and Technology. PolSource's industry-specific accelerators facilitate rapid transformation and yield measurable outcomes, assisting businesses in improving revenue and profitability.

Arxxus is a prominent Salesforce partner in the Asia Pacific region, established in 2009. With a team of over 140 professionals, the company has collaborated with more than 500 organizations across various sectors, including government, financial services, manufacturing, distribution, and retail. Arxxus specializes in identifying, developing, and implementing effective Salesforce strategies tailored to enhance sales, marketing, IT, and customer service functions. In addition to initial implementation, the firm offers ongoing support and innovation services to maximize the value of Salesforce solutions for its clients. The team operates from locations in Sydney, Melbourne, Pune, and Bengaluru, boasting a collective expertise of over 500 Salesforce certifications. Arxxus is dedicated to fostering customer success and continuously evolving its services to meet the needs of its clients.

MapAnything, Inc. specializes in geo-productivity software solutions designed for Salesforce and ServiceNow, enabling businesses to enhance their operational efficiency through location intelligence. The company offers a range of applications, including MapAnything for route planning, field productivity, and territory management, as well as MapAnything Live, which focuses on IoT workflows and vehicle telematics. Additionally, MapAnything Guide assists with multi-day route scheduling and optimization, while MapAnything Data bridges the gap between teams and new opportunities. The company also provides a map-based solution for IT service and asset management within ServiceNow and integrates ESRI ArcGIS data into Salesforce for strategic analysis. Founded in 2009 and based in Charlotte, North Carolina, with offices in Atlanta, Sydney, and London, MapAnything serves a diverse clientele across sectors such as finance, healthcare, manufacturing, and government. As of May 2019, it operates as a subsidiary of Salesforce.

6Sense is a company that transforms how organizations manage and convert sales pipelines into revenue. It offers a predictive intelligence platform that leverages artificial intelligence, big data, and machine learning to capture anonymous buying signals and provide insights into customer behavior. By identifying the right accounts and suggesting optimal communication channels and messages, 6Sense helps sales, marketing, and customer success teams enhance pipeline quality and accelerate sales processes. This technology not only reduces guesswork and friction in the sales journey but also aims to increase conversion rates and facilitate predictable revenue growth. Through its omnichannel connectivity and visibility, 6Sense enables revenue teams to make informed decisions based on buyer intent data and other predictive analytics.

Dolmen, founded in 2011 and headquartered in Saint-Grégoire, France, offers a comprehensive platform aimed at addressing customer knowledge challenges. This software-as-a-service solution is designed for deployment in physical retail locations and marketing departments, helping businesses engage, attract, and retain customers. Dolmen's platform facilitates the collection and utilization of customer and prospect data, enabling the creation of regular events that are crucial for acquiring new customers. By centralizing information in databases, it enhances content quality and optimizes knowledge, allowing shop owners to better understand their customers and foster enduring relationships.

Simplus is a Platinum Salesforce partner specializing in quote-to-cash implementations. It provides enterprise-wide digital transformation through advisory, implementation, change management, custom configuration, and managed services.

Athene is a technology development company that offers a range of tailor-made, strategies and consultation services to help businesses across diverse industries tackle their customer relationship management (CRM) and cloud-based challenges. Skience, the company’s Salesforce-based, data aggregation, and books and records solution, makes itself valuable to the wealth management industry by gathering and then filtering important data to optimize client reporting processes. Athene also helps organizations strategize, implement, and support cloud solutions in their businesses.

Tenfold helps companies have better customer conversations by putting the customer information into action on the phone in real-time. The company's software enables businesses to have better customer conversations. Its intelligent integrated desktop agent amplifies good customer engagement technology. Tenfold brings together the power of voice and intelligence of CRM for better customer conversations.

CarServ, Inc. is a software company based in Austin, Texas, that specializes in providing an automated communication and marketing platform for the auto repair industry. Founded in 2015, CarServ offers a comprehensive SaaS solution designed to enhance operational efficiency and customer interaction for automotive repair businesses. The platform enables clients to manage their back-office operations and streamline customer communication throughout the repair process, thereby improving customer retention and satisfaction. By leveraging machine learning, CarServ's software automates various aspects of the workflow, reducing errors and stress while ultimately increasing profitability for repair facilities. The company's focus on delivering insights and data-driven solutions positions it as a key player in the automotive repair sector.

4C Consulting is a management consultancy firm specializing in customized solutions for marketing, sales, and customer service. As a Platinum Salesforce partner, the company excels in integrating Salesforce with various cloud applications, offering expertise across customer 360, e-commerce, quote to cash, and DocuSign's Agreement Cloud. 4C Consulting is dedicated to fostering client success by thoroughly understanding clients' challenges and building long-term relationships. The firm focuses on designing, consulting, implementing, and supporting Salesforce services and solutions, aiming to help businesses create intelligent, omnichannel platforms that enhance customer-centric experiences.

Kooltra Ltd. is a technology company based in Toronto, Canada, that develops and operates an enterprise platform designed for foreign exchange brokerages. Founded in 2012, Kooltra's platform facilitates the digitization and automation of post-trade operations, allowing financial institutions to streamline processes, enhance customer engagement, and improve security. The company's software provides a comprehensive suite of features, including cash management, customer relationship management, transaction processing, risk management, and business intelligence. By offering these tools, Kooltra enables businesses in the foreign exchange sector to optimize their operations and reduce the potential for human error.

Sunbridge Co., Ltd. is a professional services company based in Tokyo, Japan, specializing in digital transformation and cloud-based solutions, particularly in relation to Salesforce. Founded in 2012, the company offers a variety of services that include business consulting, system development, and support for the implementation of Salesforce and its associated applications. Sunbridge develops and provides proprietary tools such as SmartVisca, which digitizes business card information for contact management, and Pardot, a marketing automation tool designed to enhance B2B marketing efforts. Additionally, the company delivers cloud-based business intelligence solutions and various marketing services. Sunbridge also focuses on the globalization of IT companies, facilitating their expansion both in Japan and internationally.

Tact.ai is a technology company focused on enhancing customer engagement for life science organizations through its AI-powered platform. Headquartered in Silicon Valley, Tact.ai aims to help field teams interact with customers in innovative ways, ultimately driving better outcomes and revenue growth. The platform integrates customer relationship management (CRM) tools with various data sources, such as email, calendar, and social media, to streamline sales processes. By offering natural conversational experiences through text, touch, and voice, Tact.ai eliminates friction in daily sales workflows, allowing companies to gain valuable customer insights and improve sales behavior. The company is supported by prominent investors in venture capital, technology, and healthcare, including notable firms such as Microsoft’s M12, Salesforce Ventures, Novartis, Lilly, and McKesson Ventures.

Tier1 Financial Solutions specializes in providing cloud-based customer relationship management software tailored for the financial industry, particularly for capital markets. The company offers a suite of solutions that includes client relationship management, compliance with know-your-customer (KYC) regulations, anti-money laundering measures, and fraud prevention. Its software enhances productivity, reduces relationship risks, and improves customer return on investment. By augmenting the Salesforce platform with a robust security engine and tailored workflows, Tier1 addresses the specific needs of professionals in research, sales and trading, corporate and investment banking, and investment management. Trusted by over 19,000 users globally, Tier1’s scalable solutions foster collaboration, transparency, and communication within the institutional financial ecosystem, helping organizations optimize engagement and achieve operational efficiency.

FunnelCake provides an analytical marketing platform that assists B2B marketing teams in optimizing their buyer journey and enhancing revenue generation. The platform consolidates data from various sources, including automation tools, customer relationship management (CRM) systems, marketing campaigns, and revenue operation reports. This integration allows for improved collaboration between sales and marketing teams, enabling clients to better understand their impact on the buyer journey. By leveraging FunnelCake's capabilities, businesses can drive efficient growth, increase deal volume, and boost conversion rates, ultimately accelerating revenue at scale.

CloudCraze offers a B2B eCommerce platform that operates natively on Salesforce, enabling businesses to quickly generate online revenue and scale effectively. The platform facilitates seamless interactions across various functions, including commerce, sales, marketing, and customer service, providing a comprehensive view of customer data. Its robust infrastructure allows for extensive flexibility, enabling clients to expand functionality, introduce new products and channels, and manage substantial transaction volumes. Notable clients of CloudCraze include Coca-Cola, Avid, AB InBev, Barry-Callebaut, Ecolab, GE, L’Oreal, Kellogg’s, and WABCO. As a Platinum Salesforce ISV Partner, CloudCraze enhances the customer experience by enabling a holistic approach to business processes and fostering sustained engagement.

Devenson is a digital services company specialised in digital transformation. Their wide ranging expertise in Customer Relationship Management, Sales, Marketing, Service coupled with their innovation and drive ensured, they design effective bespoke solutions for their customers and ensuring true competitive added value.

DigitalGenius, Inc. is a company that specializes in developing artificial intelligence software solutions aimed at enhancing customer service operations, particularly in the E-commerce sector. Founded in 2013 and located in San Francisco, California, DigitalGenius offers a platform that utilizes advanced AI technologies, including conversational AI and visual recognition, to automate and optimize customer interactions across various channels. The platform effectively analyzes incoming messages, predicts metadata, routes inquiries, and provides agents with helpful suggestions, which helps automate responses and improves the quality of customer conversations. By integrating deeply with existing systems, DigitalGenius enables companies to scale their customer service operations, ensuring efficient and effective resolution of inquiries while meeting and exceeding customer expectations.

Tier1 Financial Solutions specializes in providing cloud-based customer relationship management software tailored for the financial industry, particularly for capital markets. The company offers a suite of solutions that includes client relationship management, compliance with know-your-customer (KYC) regulations, anti-money laundering measures, and fraud prevention. Its software enhances productivity, reduces relationship risks, and improves customer return on investment. By augmenting the Salesforce platform with a robust security engine and tailored workflows, Tier1 addresses the specific needs of professionals in research, sales and trading, corporate and investment banking, and investment management. Trusted by over 19,000 users globally, Tier1’s scalable solutions foster collaboration, transparency, and communication within the institutional financial ecosystem, helping organizations optimize engagement and achieve operational efficiency.

Simplus is a Platinum Salesforce partner specializing in quote-to-cash implementations. It provides enterprise-wide digital transformation through advisory, implementation, change management, custom configuration, and managed services.

MapAnything, Inc. specializes in geo-productivity software solutions designed for Salesforce and ServiceNow, enabling businesses to enhance their operational efficiency through location intelligence. The company offers a range of applications, including MapAnything for route planning, field productivity, and territory management, as well as MapAnything Live, which focuses on IoT workflows and vehicle telematics. Additionally, MapAnything Guide assists with multi-day route scheduling and optimization, while MapAnything Data bridges the gap between teams and new opportunities. The company also provides a map-based solution for IT service and asset management within ServiceNow and integrates ESRI ArcGIS data into Salesforce for strategic analysis. Founded in 2009 and based in Charlotte, North Carolina, with offices in Atlanta, Sydney, and London, MapAnything serves a diverse clientele across sectors such as finance, healthcare, manufacturing, and government. As of May 2019, it operates as a subsidiary of Salesforce.

ToBe Marketing is an information technology company based in Tokyo, Japan, founded in 2015. It specializes in integrating marketing automation with customer relationship management (CRM) to enhance corporate engagement with customers. The company provides consulting services in IT and marketing, focusing on the implementation and utilization of various marketing tools. These tools support a range of operations, including social media collaboration, email distribution, and salesforce integration. By leveraging digital technology, ToBe Marketing aims to improve the effectiveness of clients' marketing activities and drive sales growth.

Apttus Corporation specializes in developing software solutions that facilitate the quote-to-cash process, contract management, digital commerce, and supplier relationship management. Founded in 2006 and headquartered in San Mateo, California, with additional offices worldwide, Apttus provides a range of applications designed for enterprise-class business management. Its offerings include e-commerce, configure price quote (CPQ), contract management, and revenue management solutions. The company also delivers advanced source-to-pay solutions, incorporating artificial intelligence for buy-side contract management. Apttus' Intelligent Middle Office Platform automates critical revenue and commercial relationship management processes, enhancing efficiency for various industries such as communication, healthcare, finance, and manufacturing. By leveraging the Salesforce Platform, Apttus' solutions maximize sales effectiveness and improve visibility and control over business operations.

Workato, Inc. is a provider of a cloud automation and integration platform tailored for enterprises, facilitating workflow automation across various applications. Founded in 2013 and based in Cupertino, California, the platform enables businesses to integrate their apps and automate complex workflows with a focus on security and governance. Workato offers features such as pre-built, configurable recipes for rapid deployment, reusable integrations, and iterative development capabilities. The platform enhances sales efficiency by automating customer intelligence, opportunity data management, and order fulfillment processes. Additionally, it supports customer service automation to improve the customer experience, manage account relationships, and predict churn risks. Workato also streamlines financial operations by automating billing and payment processes, while executing targeted marketing campaigns through real-time data integration and customer engagement strategies. By breaking down application silos, Workato empowers organizations to optimize their business operations and drive real-time outcomes from their activities.

ZenIQ, Inc. operates an account-based marketing and sales orchestration platform designed to streamline lead generation processes for B2B marketers. The ZenIQ platform integrates account-centric data from various sources, including CRM and marketing automation systems, to enhance data management and trigger alerts for critical changes. This functionality allows marketers to execute data-driven, multi-channel campaigns that engage all members of a target account's buying center. Additionally, ZenIQ offers a content management tool to facilitate lead acquisition, target account selection, and campaign execution, alongside a product called Playbase, which provides a collection of proven B2B marketing strategies. Founded in 2015 and based in Los Altos, California, ZenIQ serves clients such as CallidusCloud and Avalara, and operates as a subsidiary of 6Sense Insights Inc.

Practifi is a leading customer relationship management (CRM) platform specifically designed for the wealth management sector. It aims to enhance the operations of registered investment advisors (RIAs), family offices, and broker-dealers by transforming data into actionable insights. The platform supports financial professionals by automating workflows, creating comprehensive client records, and providing advanced analytics within a unified experience. This functionality not only streamlines operations but also facilitates personalized client interactions, fostering stronger relationships and client loyalty. By integrating key insights and enhancing team collaboration, Practifi empowers firms to manage their client relationships effectively and drive organizational growth.

MapAnything, Inc. specializes in geo-productivity software solutions designed for Salesforce and ServiceNow, enabling businesses to enhance their operational efficiency through location intelligence. The company offers a range of applications, including MapAnything for route planning, field productivity, and territory management, as well as MapAnything Live, which focuses on IoT workflows and vehicle telematics. Additionally, MapAnything Guide assists with multi-day route scheduling and optimization, while MapAnything Data bridges the gap between teams and new opportunities. The company also provides a map-based solution for IT service and asset management within ServiceNow and integrates ESRI ArcGIS data into Salesforce for strategic analysis. Founded in 2009 and based in Charlotte, North Carolina, with offices in Atlanta, Sydney, and London, MapAnything serves a diverse clientele across sectors such as finance, healthcare, manufacturing, and government. As of May 2019, it operates as a subsidiary of Salesforce.

Krux helps companies deliver personalized commerce, media, and marketing experiences to the right people, in the right way, at the right time across all devices, browsers, and operating systems. Krux’s cloud-based data management platform (DMP) unifies people data from multiple screens and sources into a single view of the individual, analyzes the data to understand each individual’s preferences, and activates the data across every channel (desktop, mobile, social, display, web, set-top) in real time. Founded in 2010, Krux interacts with over two billion browsers and devices worldwide, serves over 20 billion page views per month, and processes more than 1.5 billion CRM records per month. Krux is a venture-backed company headquartered in San Francisco with offices across four continents. Krux clients such as Kellogg, Time Warner, and Meredith have achieved a 10x return or higher on their investment. Follow Krux on Facebook, Twitter, LinkedIn and Google+.

Simplus is a Platinum Salesforce partner specializing in quote-to-cash implementations. It provides enterprise-wide digital transformation through advisory, implementation, change management, custom configuration, and managed services.

Emark is a prominent marketing technology company that specializes in developing email and online marketing automation tools aimed at delivering data-driven campaigns and fostering personalized customer interactions. The company provides a comprehensive marketing technology stack and strategy that it implements and integrates within organizations, enhancing their digital communication channels. Emark is recognized as the largest and most innovative Salesforce Marketing Cloud Platinum Partner in Europe, serving a diverse portfolio of leading companies, including KLM, Philips, and Bugaboo. Headquartered in Amsterdam, with additional offices in Barcelona and London, Emark enables marketers to effectively reach their customers through cloud marketing and commerce management, along with robust data analytics and marketing intelligence solutions.

ToBe Marketing is an information technology company based in Tokyo, Japan, founded in 2015. It specializes in integrating marketing automation with customer relationship management (CRM) to enhance corporate engagement with customers. The company provides consulting services in IT and marketing, focusing on the implementation and utilization of various marketing tools. These tools support a range of operations, including social media collaboration, email distribution, and salesforce integration. By leveraging digital technology, ToBe Marketing aims to improve the effectiveness of clients' marketing activities and drive sales growth.

Helpshift, Inc. is a company that specializes in mobile customer service software, providing a support platform designed for both mobile and web applications. Established in 2012 and headquartered in San Francisco, Helpshift addresses the specific needs of the mobile era by offering an in-app help experience. Its platform features functionalities such as in-app FAQs, chat, a comprehensive CRM ticketing system, campaigns, and surveys, all aimed at enhancing customer engagement. Helpshift pioneered in-app messaging for support, allowing users to resolve issues without leaving their apps. Utilizing automation through bots, the platform can handle up to 90% of user inquiries, significantly improving response times and lowering costs. Helpshift serves a wide range of prominent clients, including Supercell, Tencent, and Microsoft, and is installed on two billion devices worldwide, reaching over 820 million active consumers each month.

Netomi develops a conversational artificial intelligence platform designed to enhance customer experiences for brands and businesses. The platform enables seamless interactions on mobile messaging applications, allowing users to make product recommendations, inquire about product availability, and receive assistance with purchases. Additionally, it automates routine customer service tasks across various sectors, including retail, e-commerce, gaming, telecommunications, and travel. Netomi's solutions support multiple channels, such as messaging, chat, email, and voice, and are designed to be easily integrated with popular tools like Zendesk, Salesforce, and Shopify. Founded in 2015 and based in San Mateo, California, with additional offices in New York and Gurugram, India, Netomi has established itself as a leader in customer experience AI, emphasizing operational efficiency and customer satisfaction. Its no-code deployment model allows for quick implementation and scalability, enabling businesses to meet evolving customer expectations effectively.

Qubit is the leader in highly persuasive personalization at scale. Leading ecommerce companies work with Qubit to transform the way they understand and influence their customers in order to increase revenue, build loyalty and improve marketing efficiency. By combining rich customer data, deep learning technology and advanced segmentation capabilities, the Qubit Customer Influence Engine can precisely match customers with the widest range of personal, online experiences to influence behavior at scale. Qubit is trusted to deliver real impact to the bottom line for the biggest brands in ecommerce including Ubisoft, CafePress, Topshop, Shiseido, and Emirates. Across the global Qubit customer base, $600 million worth of online sales are influenced over a typical week. To date, we have received over $76 million in funding from Goldman Sachs, Accel, Sapphire Ventures, Balderton Capital and Salesforce Ventures.

SteelBrick provides Next Generation Quote-to-Cash apps that are fast and easy to deploy and built 100% native on the Salesforce Platform and Salesforce1 Mobile. SteelBrick CPQ (Configure Price Quote) generates accurate sales quotes, proposals, orders, and contracts. SteelBrick Billing manages billing, payments, and revenue recognition. SteelBrick Analytics, built on Salesforce Wave, delivers dynamic insights. Unlike other Quote-to-Cash solutions that can take a year or more to go live, SteelBrick provides out-of-the-box Quote-to-Cash that simply works, with deployment that is 5 to 10 times faster and easier to deploy than traditional CPQ and billing applications. SteelBrick has over 300 customers, including many high-growth companies such as Cloudera, HootSuite, Marketo, Nutanix and Nimble Storage as well as enterprise companies such as Mitsubishi and Danaher.

MapAnything, Inc. specializes in geo-productivity software solutions designed for Salesforce and ServiceNow, enabling businesses to enhance their operational efficiency through location intelligence. The company offers a range of applications, including MapAnything for route planning, field productivity, and territory management, as well as MapAnything Live, which focuses on IoT workflows and vehicle telematics. Additionally, MapAnything Guide assists with multi-day route scheduling and optimization, while MapAnything Data bridges the gap between teams and new opportunities. The company also provides a map-based solution for IT service and asset management within ServiceNow and integrates ESRI ArcGIS data into Salesforce for strategic analysis. Founded in 2009 and based in Charlotte, North Carolina, with offices in Atlanta, Sydney, and London, MapAnything serves a diverse clientele across sectors such as finance, healthcare, manufacturing, and government. As of May 2019, it operates as a subsidiary of Salesforce.

Full Circle Insights gives marketers powerful marketing performance management solutions, ensuring every deal is attributed to the right campaign so you can get accurate ROI, and answers all their marketing questions in one place. Their products are built 100% on Salesforce.com and are compatible with the leading marketing automation solutions. All their marketing data is in one place and so are the answers. Founded by former salesforce.com executives, product managers, and marketing automation specialists – they know what it takes to run a successful marketing organization. They are passionate about giving all marketers the answers they need to plan with confidence and grow revenue.

SteelBrick provides Next Generation Quote-to-Cash apps that are fast and easy to deploy and built 100% native on the Salesforce Platform and Salesforce1 Mobile. SteelBrick CPQ (Configure Price Quote) generates accurate sales quotes, proposals, orders, and contracts. SteelBrick Billing manages billing, payments, and revenue recognition. SteelBrick Analytics, built on Salesforce Wave, delivers dynamic insights. Unlike other Quote-to-Cash solutions that can take a year or more to go live, SteelBrick provides out-of-the-box Quote-to-Cash that simply works, with deployment that is 5 to 10 times faster and easier to deploy than traditional CPQ and billing applications. SteelBrick has over 300 customers, including many high-growth companies such as Cloudera, HootSuite, Marketo, Nutanix and Nimble Storage as well as enterprise companies such as Mitsubishi and Danaher.

Apttus Corporation specializes in developing software solutions that facilitate the quote-to-cash process, contract management, digital commerce, and supplier relationship management. Founded in 2006 and headquartered in San Mateo, California, with additional offices worldwide, Apttus provides a range of applications designed for enterprise-class business management. Its offerings include e-commerce, configure price quote (CPQ), contract management, and revenue management solutions. The company also delivers advanced source-to-pay solutions, incorporating artificial intelligence for buy-side contract management. Apttus' Intelligent Middle Office Platform automates critical revenue and commercial relationship management processes, enhancing efficiency for various industries such as communication, healthcare, finance, and manufacturing. By leveraging the Salesforce Platform, Apttus' solutions maximize sales effectiveness and improve visibility and control over business operations.

PersistIQ is a sales outreach platform that streamlines prospecting and communication for sales teams. It automates various tasks including email outreach, follow-ups, and calls, allowing users to efficiently manage their sales processes. The software helps organizations find prospects' email addresses and personalize outreach efforts, ultimately leading to more successful meetings. By unifying sales communication and workflow, PersistIQ shortens the sales cycle and enhances the effectiveness of outbound campaigns by eliminating duplicate contacts. This functionality supports enterprises in crafting targeted and effective marketing strategies.

Introhive offers a SaaS platform that helps organizations increase revenues and improve customer experience management. Its platform brings relationship intelligence into CRM with data automation and sales acceleration. The company also provides an enterprise relationship management (ERM) solution that helps get relationship insights and boost productivity. It was founded in 2012 by Jody Glidden and Stewart Walchli and is based in Fredericton, New Brunswick.

Speakeasy is an online meeting solution that updates your CRM and tells you what to do next to close more sales that aims to build an intuitive conference call experience for calls that matter. Speakeasy is based in San Francisco, California.

SteelBrick provides Next Generation Quote-to-Cash apps that are fast and easy to deploy and built 100% native on the Salesforce Platform and Salesforce1 Mobile. SteelBrick CPQ (Configure Price Quote) generates accurate sales quotes, proposals, orders, and contracts. SteelBrick Billing manages billing, payments, and revenue recognition. SteelBrick Analytics, built on Salesforce Wave, delivers dynamic insights. Unlike other Quote-to-Cash solutions that can take a year or more to go live, SteelBrick provides out-of-the-box Quote-to-Cash that simply works, with deployment that is 5 to 10 times faster and easier to deploy than traditional CPQ and billing applications. SteelBrick has over 300 customers, including many high-growth companies such as Cloudera, HootSuite, Marketo, Nutanix and Nimble Storage as well as enterprise companies such as Mitsubishi and Danaher.

Qubit is the leader in highly persuasive personalization at scale. Leading ecommerce companies work with Qubit to transform the way they understand and influence their customers in order to increase revenue, build loyalty and improve marketing efficiency. By combining rich customer data, deep learning technology and advanced segmentation capabilities, the Qubit Customer Influence Engine can precisely match customers with the widest range of personal, online experiences to influence behavior at scale. Qubit is trusted to deliver real impact to the bottom line for the biggest brands in ecommerce including Ubisoft, CafePress, Topshop, Shiseido, and Emirates. Across the global Qubit customer base, $600 million worth of online sales are influenced over a typical week. To date, we have received over $76 million in funding from Goldman Sachs, Accel, Sapphire Ventures, Balderton Capital and Salesforce Ventures.

RelateIQ, now known as SalesforceIQ, is a provider of a professional relationship management platform designed to enhance customer relationship management. The platform automatically captures communication data from various sources, including email, phone calls, calendars, and social networks, allowing users to manage and analyze their interactions with sales prospects effectively. By leveraging advanced data science capabilities, RelateIQ delivers valuable insights that help users close deals more efficiently. The platform is accessible across multiple devices, including mobile applications and browser extensions, facilitating collaboration among teams. Ultimately, RelateIQ aims to drive revenue growth while streamlining workflows, making the sales process more efficient and less burdensome for its users.

NewVoiceMedia Limited is a provider of cloud contact center solutions that enhance customer communications for businesses worldwide. Founded in 1998 and headquartered in Basingstoke, United Kingdom, the company offers a range of services including inbound call center software, mobile and remote working capabilities, and disaster recovery solutions that integrate with existing technologies. NewVoiceMedia’s platform allows organizations to connect various communication channels seamlessly, eliminating the need for costly hardware changes and enabling full integration with customer relationship management (CRM) systems. This empowers businesses to improve their sales and customer service operations while maintaining flexibility in their workforce management. The company serves over 750 clients globally, including notable names such as MobileIron and JustGiving. In 2018, NewVoiceMedia became a subsidiary of Vonage Holdings Corp.

Lanetix is an information technology company that specializes in the fields of CRM and logistics. It features CRM software exclusively for the global logistics and transportation industry. The company provides cloud-based collaboration, customer lifecycle, and digital process automation (DPA) platform for the companies. It was founded in 2013 and headquartered in San Francisco, California.

Selligy offers a mobile service that integrates a smartphone application with a robust back-end system, designed to enhance the productivity of salespeople and their managers. This platform consolidates essential information to assist sales professionals in their efforts and enables sales managers to effectively oversee their teams. Selligy's technology complements existing customer relationship management (CRM) systems, allowing organizations to leverage their current infrastructure while optimizing sales processes. By directing sales teams towards the most promising opportunities, Selligy empowers businesses to improve their sales performance.

NewVoiceMedia Limited is a provider of cloud contact center solutions that enhance customer communications for businesses worldwide. Founded in 1998 and headquartered in Basingstoke, United Kingdom, the company offers a range of services including inbound call center software, mobile and remote working capabilities, and disaster recovery solutions that integrate with existing technologies. NewVoiceMedia’s platform allows organizations to connect various communication channels seamlessly, eliminating the need for costly hardware changes and enabling full integration with customer relationship management (CRM) systems. This empowers businesses to improve their sales and customer service operations while maintaining flexibility in their workforce management. The company serves over 750 clients globally, including notable names such as MobileIron and JustGiving. In 2018, NewVoiceMedia became a subsidiary of Vonage Holdings Corp.

RoundCorner is Salesforce.com Foundation’s premier solution partner offering CRM solutions specifically designed for nonprofits and higher education institutions. In 2003, the founders of roundCorner and a few other partners who were working on global, Siebel implementations in financial services developed a collective philosophy around a simple concept. That concept was that there had to be a better, faster, less-complicated way to deliver on the promise of CRM. Together, this group founded OKERE, INC, one of the most successful enterprise salesforce.com consulting partners in history. OKERE was successful because of this philosophy, the quality of the team and OKERE’s focus on a specific vertical industry that allowed the team to accelerate time to value for customers through shared best practices. After evolving OKERE to be the leading global salesforce.com consulting partner with over 100 consultants, offices in New York, London, Sydney and Manila, and over 75 happy salesforce.com customers representing over 70,000 enterprise salesforce.com users, OKERE was sold to Fujitsu in 2007. Shortly thereafter, roundCorner’s founders began searching for new vertical markets that would benefit from the value proposition of cloud computing, be rich with innovative talent yet hamstrung by the current economic conditions and market forces. Equally important, they felt strongly that their next venture should focus on making a significant, positive social impact and that the Salesforce.com Foundation was the best vehicle for this social change. After collaborating with the President and CIO of Villanova University, the founders made a conscious, informed decision to launch roundCorner and become the Salesforce.com Foundation’s premier solution partner. Two years later, roundCorner and the Salesforce.com Foundation are revolutionizing the way that colleges, universities and nonprofit organizations reallocate their assets to achieve their missions.

Introhive offers a SaaS platform that helps organizations increase revenues and improve customer experience management. Its platform brings relationship intelligence into CRM with data automation and sales acceleration. The company also provides an enterprise relationship management (ERM) solution that helps get relationship insights and boost productivity. It was founded in 2012 by Jody Glidden and Stewart Walchli and is based in Fredericton, New Brunswick.

Taptera Inc. develops mobile enterprise software solutions designed to enhance productivity for employees on the go. The company offers applications such as Colleagues, a mobile employee directory, and Sophia, which enables sales professionals to update Salesforce.com entries directly from their mobile devices. Founded in 2011 and headquartered in San Francisco, Taptera focuses on creating fast, user-friendly, and secure mobile applications that simplify enterprise infrastructure. The company's leadership and development teams have extensive experience in technical and design roles at notable organizations. As of October 2016, Taptera operates as a subsidiary of Showpad BVBA.

Datahug provides next-generation sales software that applies data science to a sales team's existing workflow to increase efficiency, improve predictability and drive revenue. With Datahug, deal activity is automatically entered into a company's CRM and analyzed with machine learning algorithms. The results are used to provide useful insights for every member of the sales team. Sales reps see prescriptive steps to close their deals based on the patterns of successful deals in the past. Sales managers get real-time insight on the state of the deals in their pipeline. And Sales VPs improve their forecast accuracy to 95%. Overall, organizations using Datahug improve their close rates by an average of 21%.

UPWARD is highly by linking CRM · schedule map / location information, is a cloud service for the visiting business of field sales easier. Field salespersons who have many customers and who are out of the office feel that it is difficult to grasp all customers to Kampek and measure the timing of visits no matter how memorable they are.

BigMachines is the global leader in enabling B2B sales, helping companies sell more and sell faster. BigMachines' award-winning on-demand configurator, pricing and quoting, proposal generator, and B2B eCommerce software solutions empower sales across customers' channels by streamlining their sales processes from opportunity to order. Using BigMachines software, sales teams and channels can quickly configure products, generate quotes and proposals, manage complex pricing, generate legal contracts, and manage orders. BigMachines offers extensive reporting capabilities and easily integrates to leading CRM and ERP systems, including those from salesforce.com, Oracle, Microsoft and SAP. BigMachines' rapidly growing customer base includes global leaders such as Kodak's GCG, Siemens, Ingersoll Rand, and NTT Communications, as well as innovative growth companies such as Acme Packet and Voltaire.

Arxxus is a prominent Salesforce partner in the Asia Pacific region, established in 2009. With a team of over 140 professionals, the company has collaborated with more than 500 organizations across various sectors, including government, financial services, manufacturing, distribution, and retail. Arxxus specializes in identifying, developing, and implementing effective Salesforce strategies tailored to enhance sales, marketing, IT, and customer service functions. In addition to initial implementation, the firm offers ongoing support and innovation services to maximize the value of Salesforce solutions for its clients. The team operates from locations in Sydney, Melbourne, Pune, and Bengaluru, boasting a collective expertise of over 500 Salesforce certifications. Arxxus is dedicated to fostering customer success and continuously evolving its services to meet the needs of its clients.

InsightSquared, Inc. specializes in developing sales performance analytics solutions tailored for software as a service (SaaS) businesses. The company provides a comprehensive Revenue Intelligence Platform that integrates multiple tools, including Tiles for sales analytics and Slate for report building, which analyzes data from various sources to generate actionable insights. InsightSquared's offerings encompass sales development, demand generation, marketing analytics, and staffing analytics, enabling organizations to track key performance indicators, improve conversion rates, and enhance forecast accuracy. Established in 2010 and based in Boston, Massachusetts, with an additional office in Austin, Texas, InsightSquared aims to empower businesses to make informed decisions that promote predictable growth and strengthen their sales pipelines.

Cloud Sherpas is a cloud advisory and technology services firm that focuses on enhancing customer experiences for leading global brands. With a diverse team of over 900 professionals, the company supports enterprise clients and numerous businesses worldwide by offering cloud strategy, implementation, integration, training, and platform enhancements across various industries. As a Global Strategic Cloud Alliance Partner with Salesforce and a three-time Google Enterprise Partner of the Year, Cloud Sherpas specializes in providing customer-centric solutions on the Salesforce platform. The company operates from its headquarters in Atlanta, Georgia, with additional offices throughout the United States and international operations in countries including Australia, India, Japan, New Zealand, the Philippines, Singapore, the United Arab Emirates, and the United Kingdom.

West Monroe Partners, a full-service North American business and technology consultancy, has acquired Etherios, a consulting firm that specializes in delivering cloud-based customer relationship management (CRM) solutions built on the Salesforce platform. Etherios, a Platinum Salesforce Consulting Partner and two-time winner of the Salesforce Innovator of the Year Award, was a division of Digi International, a publicly traded global company. Etherios employees in Chicago, San Francisco, and Dallas joined West Monroe Partners’ existing CRM practice effective October 26, 2015, creating a team of more than 125 professionals across the United States focused on conceiving and delivering transformational CRM solutions. The combined team has broad industry experience and blends West Monroe’s CRM strength in financial services with Etherios’ extensive credentials in the manufacturing and distribution sector. West Monroe Partners becomes a Platinum Salesforce Consulting Partner.

Model Metrics delivers applications and services as part of the Software-as-a-Service and Platform-as-a-Service industries. Model Metrics focuses on mobile and contact center innovation, Customer Resource Management (CRM) transformation, and Salesforce training, particularly for cloud computing networks.

Taptera Inc. develops mobile enterprise software solutions designed to enhance productivity for employees on the go. The company offers applications such as Colleagues, a mobile employee directory, and Sophia, which enables sales professionals to update Salesforce.com entries directly from their mobile devices. Founded in 2011 and headquartered in San Francisco, Taptera focuses on creating fast, user-friendly, and secure mobile applications that simplify enterprise infrastructure. The company's leadership and development teams have extensive experience in technical and design roles at notable organizations. As of October 2016, Taptera operates as a subsidiary of Showpad BVBA.

Saaspoint Limited operates as a cloud computing consulting and software as a service applications company. The company offers various services, such as deployment and integration of cloud computing projects; data capture, standard processes, sales methodologies, and reporting and analysis; and customer service and support, and software development services. It also provides business transformation solutions, including strategic reviews, product/service selection, program and project management, business process analysis, and problem and change management services; and software-as-a-service for business email, information sharing, and security. In addition, the company develops Mobile Field Scheduler, which is used for real-time scheduling of field operatives; and TimeTrack PSA, a professional services automation application that manages the time and expenses of the staff and projects. Saaspoint Limited was founded in 2005 and is based in London, the United Kingdom. It has operations in the United Kingdom, mainland Europe, and North America; and has offices in London, Dublin, Stockholm, and Denver.

Radian6 is a social media monitoring software that enables businesses to listen to and engage in online conversations about their brand. By gathering data from various platforms, including blogs, forums, and social media networks, Radian6 provides tools for analyzing and managing these discussions in real time. Its flexible dashboard allows users to track engagement, measure sentiment, and identify influencers, facilitating informed decision-making. The software supports integration with customer relationship management (CRM) systems and web analytics, enhancing the ability to assess social media return on investment. Radian6 also offers features like automated sentiment analysis, customizable reporting, and team collaboration tools, enabling businesses to effectively monitor their brand's health and respond to customer interactions. With capabilities to filter results by source and language, Radian6 provides comprehensive insights that help businesses understand their social media impact and improve engagement strategies.

HubSpot, Inc. is a cloud-based software company headquartered in Cambridge, Massachusetts, founded in 2005. It specializes in providing an integrated platform designed for marketing, sales, and customer service, targeting mid-market business-to-business companies across the Americas, Europe, and the Asia Pacific. HubSpot's software suite includes tools for customer relationship management, search engine optimization, blogging, website content management, messaging, chatbots, social media engagement, marketing automation, email campaigns, predictive lead scoring, sales productivity, ticketing, helpdesk operations, customer satisfaction surveys, analytics, and reporting. In addition to its software offerings, HubSpot provides professional support services through phone, email, and chat to enhance user experience and client success.

Magnet 360 is a salesforce.com consulting and implementation partner, since 2004. We support our clients with strategy and services that integrate four essential marketing disciplines, driving Engagement for Outcomes: CRM | Branded Apps, Sites, and Communities | Marketing Automation | Social Campaign Management.

Etacts is a customer relationship management (CRM) software designed to help users maintain and enhance their communication with contacts in their address book. The platform offers a web application that leverages social data to manage email contacts effectively. By enabling users to connect with former friends, business partners, and clients, Etacts facilitates the building and nurturing of relationships, ensuring that important connections are not overlooked.

Founded in 2005, CRM manager is a leading Salesforce implementation, integration, and consulting partner with offices in Philadelphia, Pittsburgh, and New York City. CRM manager became a Salesforce Ventures Portfolio Company in 2010 and we are consistently ranked one of the highest in customer satisfaction out of all Salesforce Ventures Companies! Our consulting team is 100% Salesforce certified and exclusively focused on delivering Salesforce, Insidesales.com, and AppExchange solutions. We specialize in Financial Services, Healthcare/Life Sciences, and General Business verticals. We love working with non-profits as well! With over 1,500 successful implementations and over 11 years of Salesforce consulting experience, CRM manager is the right choice for your small business, mid-market, or enterprise venture. Follow us on Twitter, Facebook, and LinkedIn for more CRM manager insights! For more information about services and solutions, visit us at www.crm-manager.net For immediate contact, email us at info@crm-manager.net

Activa Live is a cloud computing service provider of enterprise level, on-demand live chat software for customer service, support and online proactive sales interactions. A private corporation based in Michigan, Activa Live focuses on building, providing and continually improving its live chat software, Activa Live Chat. The developments of Activa Live Chat took shape through research and development beginning in 2005, and was formally launched to the public in 2007. All offices and employees are located in the United States, and network operations are delivered from tier-1 data centers in the U.S. with point-of-presence in Europe, the Americas and Asia.

Informavores develops business orchestration software which revolutionizes the way call centers and customer interactions are managed. Informavores enables clients to reduce costs whilst improving the delivery of internal and online sales, support and customer services - guaranteeing regulatory or process compliance.

InStranet, Inc. specializes in multi-channel knowledge applications designed to automate content and knowledge delivery for servicing and sales initiatives across various platforms, including contact centers, field sales, and web self-care. The company provides tools that allow businesses to create, manage, and distribute content tailored to specific user profiles, while also facilitating the analysis of performance metrics to identify areas for improvement. Its offerings include the Contact Centers In-Line Application, which organizes content into context-sensitive and customer-specific categories, and the Content Application Foundation, a comprehensive toolkit for content management, personalization, search, application integration, and user management. Founded in 1999 and headquartered in Chicago, Illinois, InStranet also maintains offices in Paris and London, and has established technology and distribution partnerships in Europe and Asia. As of 2008, it operates as a subsidiary of Salesforce.com.

Kieden was a Search Engine Marketing application for Salesforce.com. The technology delivers real-time integration between Google's dominant advertising app (Google AdWords) and Salesforce CRM, allowing marketers to clearly understand return on Google advertising investments. The solution is currently known as Salesforce for Google AdWords, and is the foundation of the Google/Salesforce.com alliance. Kieden was acquired by salesforce.com in August 2006.