Rackspace Technology

RelationEdge, LLC is a business process engineering firm that specializes in implementing, customizing, and integrating Salesforce solutions for companies. Founded in 2013 and headquartered in Carlsbad, California, with additional offices across various U.S. cities, RelationEdge focuses on developing tailored technology solutions that enhance business processes across all departments. The company offers a comprehensive suite of services, including process modeling, Salesforce configuration, reporting and dashboard creation, and end-user training. They also provide ongoing support, maintenance, and data analysis, ensuring that their clients can adapt to evolving business needs. By integrating applications with internal systems and third-party tools, RelationEdge helps clients effectively market, sell, and deliver services through technology. As a full-service Salesforce implementation partner, RelationEdge employs a methodical approach that prioritizes understanding business processes before deploying technology.

TriCore Solutions is a provider of managed application and infrastructure management services, assisting enterprise organizations in maximizing the value of their IT investments. The company specializes in a range of services, including Oracle Managed Services, Oracle EBS Managed Services, database management, cloud services, business analytics, and business intelligence. TriCore Solutions offers a comprehensive suite of scalable and reliable services designed to reduce costs, enhance service levels, improve customer experiences, increase business agility, and foster innovation. Through its commitment to delivering high-quality support, TriCore Solutions aims to empower businesses to achieve their strategic goals.

HelpSocial, Inc. is a technology company based in San Antonio, Texas, founded in 2014. The company specializes in developing a social platform aimed at enhancing customer support for businesses. Its platform integrates information from various business sectors, providing instant context to social media interactions. HelpSocial enables organizations to leverage digital communication channels, such as social media and messaging apps, within their customer service operations. The platform includes advanced functionalities, allowing AI-powered bots to remember customer interactions and understand contextual nuances, thereby improving response quality while minimizing training time. Additionally, HelpSocial offers an open application programming interface (API) that facilitates monitoring of social networks and enhances collaboration among teams, positioning businesses to adopt future technologies such as artificial intelligence for automated customer service solutions.

SharePoint911, founded in 2004 by Microsoft MVP Shane Young, specializes in SharePoint consulting, management, and training services. Drawing on Shane's extensive experience in systems administration and consulting, the company adopts a "SharePoint Help…Now!" approach, emphasizing quick and efficient solutions for clients. SharePoint911 is dedicated to addressing the unique challenges organizations face with SharePoint, offering tailored support to enhance their use of the platform.

Slicehost is an information technology hosting company that offers web development services. Slicehost is acquired by Rackspace. Slicehost was founded in June 2006 and is based in St. Louis, Missouri.