PeakSpan Capital

Boostly is a comprehensive SMS marketing and communications platform specifically designed for restaurants. It enables establishments to create a customer relationship management (CRM) system that integrates in-store, online, and call-in customer interactions. The platform automates marketing efforts through SMS, targeting customers based on their engagement with the restaurant. Additionally, Boostly features an AI-powered phone assistant that manages call-in orders, streamlining operations and enhancing revenue without requiring staff intervention. The system also gathers customer feedback in real-time, allowing restaurants to address issues promptly and generate positive reviews. By automating online ordering and providing valuable insights into customer behavior, Boostly helps restaurants increase profitability and improve customer retention.

PrettyDamnQuick is an order management platform designed to streamline the order-to-delivery workflow for eCommerce businesses. By segmenting customers and conducting A/B testing, it optimizes the checkout experience to maximize profitability. The platform features a Delivery Workspace that ensures timely order fulfillment at the lowest possible shipping rates, effectively reducing delays and errors through instant fraud detection and address validation. It excels in managing the logistics of over 25 million checkouts monthly for more than 250 brands, allowing users to easily connect and track various carriers and services. By assigning each order to the most efficient delivery option based on cost and speed, PrettyDamnQuick enhances the overall customer experience while supporting the operational needs of fast-growing brands.

Aidium is a developer of customer relations management software tailored for mortgage lenders. The company focuses on enhancing lender performance through simplified task automation and intelligent solutions. Its software facilitates mortgage lead conversions, marketing, referrals, and enterprise management, allowing lenders to manage their operations from a streamlined dashboard. By leveraging artificial intelligence and advanced technology, Aidium aims to save time and improve return on investment for its clients in the mortgage industry.

Arist is a remote learning platform that enables enterprise learning and development (L&D) and human resources (HR) teams to create, deliver, and analyze message-based courses efficiently. These bite-sized learning experiences are accessible via SMS, Slack, and Microsoft Teams, making them ideal for frontline employees who may lack access to traditional learning management systems. Arist's platform supports a variety of training topics, including diversity and inclusion, compliance, sales enablement, and safety training. By streamlining the training process, Arist helps organizations save over $200 per employee annually while achieving significantly higher adoption rates compared to conventional learning methods. The platform also tracks behavior changes and performance improvements, contributing to an impressive net promoter score and enhanced learning outcomes.

Tidio is an AI-powered customer service management platform that provides a cloud-based live chat solution for businesses. It is designed to facilitate communication between companies and their customers by integrating seamlessly with websites and e-commerce platforms. The platform features live chat functionality enhanced by bots, along with integration capabilities for messenger and email services. Tidio offers a customizable interface and supports multiple languages, allowing businesses to improve customer engagement and satisfaction. By streamlining support workflows and enhancing communication, Tidio aims to help businesses boost sales and deliver exceptional customer service.

Cognism, established in 2015, is a London-based SaaS company specializing in end-to-end sales acceleration. It leverages patented AI technology to provide B2B sales teams with real-time, high-quality data, including company, people, and event information. Cognism's platform integrates seamlessly with major CRM and email systems, helping sales teams efficiently prospect, manage their database, and grow revenue. The company, with offices in the US, Macedonia, and Croatia, focuses on enriching CRM records, identifying customer trends, and streamlining lead generation.

ReviewTrackers is a customer feedback software company founded in 2012 and headquartered in Chicago, Illinois. The platform is designed to help businesses measure and enhance the customer experience by collecting review data from various sites. It provides tools for generating new reviews, responding to customer feedback, and gaining valuable insights to inform decision-making. Key features include review notifications, a centralized management dashboard, reporting and analytics, and consumer engagement surveys. By enabling enterprises to listen to their customers and understand their needs, ReviewTrackers assists organizations in saving time and resources while focusing on improving customer satisfaction and loyalty.