New Enterprise Associates

Rocket.Chat Holdings, Ltd., established in 2015, specializes in developing and operating an open-source web chat platform. The company offers a comprehensive suite of features, including video conferencing, helpdesk chat, file sharing, and screen sharing, along with API and native mobile applications. Rocket.Chat also provides white labeling, integrations, and hosting services. With over 500,000 servers installed and 12 million users worldwide, the platform facilitates internal and external communication within a secure environment. Users can run Rocket.Chat on-premises or on the cloud, tailoring the platform with features like individual and group communication, video conferencing, and integration with various external communications platforms. The company's long-term vision is to replace email with a real-time, federated communications platform and foster a marketplace for app-building and services.

Fizz is an authorized platform designed to enhance community social structures, particularly within institutions. It develops online social media software that facilitates communication and the sharing of ideas, events, and experiences among users. The platform allows individuals to post secret confessions and ask questions within a closed community, promoting social interaction while maintaining anonymity. By leveraging these features, Fizz aims to foster a more connected and engaged community environment.

Gladly, established in 2014 and headquartered in San Francisco, specializes in cloud-based software for contact centers serving B2C brands. Its platform enables seamless, omnichannel customer communication across voice, email, messaging, chat, and social media, empowering agents and fostering customer loyalty through positive experiences.

Fizz is an authorized platform designed to enhance community social structures, particularly within institutions. It develops online social media software that facilitates communication and the sharing of ideas, events, and experiences among users. The platform allows individuals to post secret confessions and ask questions within a closed community, promoting social interaction while maintaining anonymity. By leveraging these features, Fizz aims to foster a more connected and engaged community environment.

Genies, Inc. is a company specializing in avatar technology, enabling users to create personalized digital avatars for social media and messaging applications. By offering tools for designing avatars, avatar wearable fashion, and interactive experiences, Genies allows individuals to express their thoughts and feelings in a unique digital format. The company has gained significant traction among cultural influencers and has partnered with major music labels, serving as the official avatar provider for their artists. Genies has also launched consumer offerings, including an AR Developer Kit that facilitates the creation of interoperable avatar experiences in augmented reality. Their initial product, Silver Studio, allows users to design and trade digital fashion items. Founded in 2011 and headquartered in Venice, California, Genies has successfully raised substantial investment, positioning itself as a leader in the avatar space and driving engagement for brands through the sale of exclusive digital goods.

Wizard is a software development company based in New York, founded in 2021. It specializes in transforming e-commerce through the use of conversational AI. Wizard offers B2B solutions that enable brands to sell and market products directly through text messaging, enhancing customer engagement and increasing conversion rates beyond traditional e-commerce methods.

Genies, Inc. is a company specializing in avatar technology, enabling users to create personalized digital avatars for social media and messaging applications. By offering tools for designing avatars, avatar wearable fashion, and interactive experiences, Genies allows individuals to express their thoughts and feelings in a unique digital format. The company has gained significant traction among cultural influencers and has partnered with major music labels, serving as the official avatar provider for their artists. Genies has also launched consumer offerings, including an AR Developer Kit that facilitates the creation of interoperable avatar experiences in augmented reality. Their initial product, Silver Studio, allows users to design and trade digital fashion items. Founded in 2011 and headquartered in Venice, California, Genies has successfully raised substantial investment, positioning itself as a leader in the avatar space and driving engagement for brands through the sale of exclusive digital goods.

Rocket.Chat Holdings, Ltd., established in 2015, specializes in developing and operating an open-source web chat platform. The company offers a comprehensive suite of features, including video conferencing, helpdesk chat, file sharing, and screen sharing, along with API and native mobile applications. Rocket.Chat also provides white labeling, integrations, and hosting services. With over 500,000 servers installed and 12 million users worldwide, the platform facilitates internal and external communication within a secure environment. Users can run Rocket.Chat on-premises or on the cloud, tailoring the platform with features like individual and group communication, video conferencing, and integration with various external communications platforms. The company's long-term vision is to replace email with a real-time, federated communications platform and foster a marketplace for app-building and services.

Rocket.Chat Holdings, Ltd., established in 2015, specializes in developing and operating an open-source web chat platform. The company offers a comprehensive suite of features, including video conferencing, helpdesk chat, file sharing, and screen sharing, along with API and native mobile applications. Rocket.Chat also provides white labeling, integrations, and hosting services. With over 500,000 servers installed and 12 million users worldwide, the platform facilitates internal and external communication within a secure environment. Users can run Rocket.Chat on-premises or on the cloud, tailoring the platform with features like individual and group communication, video conferencing, and integration with various external communications platforms. The company's long-term vision is to replace email with a real-time, federated communications platform and foster a marketplace for app-building and services.

Genies, Inc. is a company specializing in avatar technology, enabling users to create personalized digital avatars for social media and messaging applications. By offering tools for designing avatars, avatar wearable fashion, and interactive experiences, Genies allows individuals to express their thoughts and feelings in a unique digital format. The company has gained significant traction among cultural influencers and has partnered with major music labels, serving as the official avatar provider for their artists. Genies has also launched consumer offerings, including an AR Developer Kit that facilitates the creation of interoperable avatar experiences in augmented reality. Their initial product, Silver Studio, allows users to design and trade digital fashion items. Founded in 2011 and headquartered in Venice, California, Genies has successfully raised substantial investment, positioning itself as a leader in the avatar space and driving engagement for brands through the sale of exclusive digital goods.

Gladly, established in 2014 and headquartered in San Francisco, specializes in cloud-based software for contact centers serving B2C brands. Its platform enables seamless, omnichannel customer communication across voice, email, messaging, chat, and social media, empowering agents and fostering customer loyalty through positive experiences.

Genies, Inc. is a company specializing in avatar technology, enabling users to create personalized digital avatars for social media and messaging applications. By offering tools for designing avatars, avatar wearable fashion, and interactive experiences, Genies allows individuals to express their thoughts and feelings in a unique digital format. The company has gained significant traction among cultural influencers and has partnered with major music labels, serving as the official avatar provider for their artists. Genies has also launched consumer offerings, including an AR Developer Kit that facilitates the creation of interoperable avatar experiences in augmented reality. Their initial product, Silver Studio, allows users to design and trade digital fashion items. Founded in 2011 and headquartered in Venice, California, Genies has successfully raised substantial investment, positioning itself as a leader in the avatar space and driving engagement for brands through the sale of exclusive digital goods.

Vina, Inc. is a company that focuses on creating networking and communication platforms aimed at empowering women. Founded in 2016 and based in San Francisco, California, Vina operates the Hey! VINA app, which serves as a social networking tool for women to meet new friends, as well as LadyBrag.com, a platform encouraging women to recognize and share their achievements. Through these products, Vina facilitates connections among women primarily in the United States, the United Kingdom, Canada, and Australia, enabling them to celebrate their successes and support one another in a collaborative environment.

Genies, Inc. is a company specializing in avatar technology, enabling users to create personalized digital avatars for social media and messaging applications. By offering tools for designing avatars, avatar wearable fashion, and interactive experiences, Genies allows individuals to express their thoughts and feelings in a unique digital format. The company has gained significant traction among cultural influencers and has partnered with major music labels, serving as the official avatar provider for their artists. Genies has also launched consumer offerings, including an AR Developer Kit that facilitates the creation of interoperable avatar experiences in augmented reality. Their initial product, Silver Studio, allows users to design and trade digital fashion items. Founded in 2011 and headquartered in Venice, California, Genies has successfully raised substantial investment, positioning itself as a leader in the avatar space and driving engagement for brands through the sale of exclusive digital goods.

Radiance Labs is an AI-driven messaging platform built for e-commerce brands and retailers.

Gladly, established in 2014 and headquartered in San Francisco, specializes in cloud-based software for contact centers serving B2C brands. Its platform enables seamless, omnichannel customer communication across voice, email, messaging, chat, and social media, empowering agents and fostering customer loyalty through positive experiences.

Fam's mission is to build products that revolutionize the way teens and millennials communicate. They believe in a calculated combination of live group video and group chat messaging to execute this. It is the world’s first group video chat app for iMessage, with over 7 million users. Their app instantly connects with the family and friends closest to its user through group video calling, right from their iPhone, and Android text message app.

Letgo is a mobile platform founded in 2015, facilitating local buying and selling of second-hand goods. With over 100 million downloads and 400 million listings, it's one of America's most popular apps for trading items, ranging from electronics and vehicles to clothing and furniture. Letgo's innovative features, such as image recognition and instant chat, simplify the process of listing items and connecting buyers and sellers. The platform's user-friendly interface allows users to snap a photo, and letgo automatically suggests a title, price, and category for the listing.

Rocket.Chat Holdings, Ltd., established in 2015, specializes in developing and operating an open-source web chat platform. The company offers a comprehensive suite of features, including video conferencing, helpdesk chat, file sharing, and screen sharing, along with API and native mobile applications. Rocket.Chat also provides white labeling, integrations, and hosting services. With over 500,000 servers installed and 12 million users worldwide, the platform facilitates internal and external communication within a secure environment. Users can run Rocket.Chat on-premises or on the cloud, tailoring the platform with features like individual and group communication, video conferencing, and integration with various external communications platforms. The company's long-term vision is to replace email with a real-time, federated communications platform and foster a marketplace for app-building and services.

Vina, Inc. is a company that focuses on creating networking and communication platforms aimed at empowering women. Founded in 2016 and based in San Francisco, California, Vina operates the Hey! VINA app, which serves as a social networking tool for women to meet new friends, as well as LadyBrag.com, a platform encouraging women to recognize and share their achievements. Through these products, Vina facilitates connections among women primarily in the United States, the United Kingdom, Canada, and Australia, enabling them to celebrate their successes and support one another in a collaborative environment.

Gladly, established in 2014 and headquartered in San Francisco, specializes in cloud-based software for contact centers serving B2C brands. Its platform enables seamless, omnichannel customer communication across voice, email, messaging, chat, and social media, empowering agents and fostering customer loyalty through positive experiences.

Letgo is a mobile platform founded in 2015, facilitating local buying and selling of second-hand goods. With over 100 million downloads and 400 million listings, it's one of America's most popular apps for trading items, ranging from electronics and vehicles to clothing and furniture. Letgo's innovative features, such as image recognition and instant chat, simplify the process of listing items and connecting buyers and sellers. The platform's user-friendly interface allows users to snap a photo, and letgo automatically suggests a title, price, and category for the listing.

Sochat is an iOS and Android mobile messaging application and connection platform. It allows its users to publish groups nearby with a PIN to quickly gather up and share GIFs, photos, videos, disappearing messages, and drawings among its users. It also allows sending songs and YouTube videos, play rock paper scissors game, and poll friends and groups. Sochat is a U.S.-based company that was founded in 2014 by Lukens Orthwein.

Genies, Inc. is a company specializing in avatar technology, enabling users to create personalized digital avatars for social media and messaging applications. By offering tools for designing avatars, avatar wearable fashion, and interactive experiences, Genies allows individuals to express their thoughts and feelings in a unique digital format. The company has gained significant traction among cultural influencers and has partnered with major music labels, serving as the official avatar provider for their artists. Genies has also launched consumer offerings, including an AR Developer Kit that facilitates the creation of interoperable avatar experiences in augmented reality. Their initial product, Silver Studio, allows users to design and trade digital fashion items. Founded in 2011 and headquartered in Venice, California, Genies has successfully raised substantial investment, positioning itself as a leader in the avatar space and driving engagement for brands through the sale of exclusive digital goods.

Snap Inc., established in 2010, is a global camera company headquartered in Santa Monica, California. It operates primarily through its flagship product, Snapchat, a multimedia messaging application renowned for its ephemeral nature, allowing users to send and share photos, videos, and messages that disappear after viewing. Snapchat offers a range of creative features, including filters, lenses, augmented reality experiences, and Stories, which enable users to create and share content with friends or a broader audience. The platform also includes Discover, providing access to original content from publishers and creators, and Memories, allowing users to save and revisit their Snaps. In addition to its software offerings, Snap Inc. has ventured into hardware with Spectacles, wearable cameras that capture first-person perspective content and sync with Snapchat. The company generates nearly all its revenue from advertising, with North America being its largest market despite only accounting for a quarter of its user base. As of 2023, Snapchat boasts over 400 million daily active users.

Genies, Inc. is a company specializing in avatar technology, enabling users to create personalized digital avatars for social media and messaging applications. By offering tools for designing avatars, avatar wearable fashion, and interactive experiences, Genies allows individuals to express their thoughts and feelings in a unique digital format. The company has gained significant traction among cultural influencers and has partnered with major music labels, serving as the official avatar provider for their artists. Genies has also launched consumer offerings, including an AR Developer Kit that facilitates the creation of interoperable avatar experiences in augmented reality. Their initial product, Silver Studio, allows users to design and trade digital fashion items. Founded in 2011 and headquartered in Venice, California, Genies has successfully raised substantial investment, positioning itself as a leader in the avatar space and driving engagement for brands through the sale of exclusive digital goods.

Blink Messenger is a group messaging app that lets users send self-destructing photos and text messages. The app is made by Kismet, which is founded by Ex-Googler Kevin Stephens and Michelle Norgan.

ValueFirst, founded in 2003, is a company that specializes in connecting businesses with consumers through various telecom and internet channels. It offers a range of communication solutions, including Apple Business Messaging, chatbots, email, Google Business Messaging, Instagram, RCS Business Messaging, SMS, voice, and WhatsApp, enabling brands to create engaging conversational experiences. With a focus on providing enterprise digital services, ValueFirst assists clients in enhancing customer interactions and streamlining communication. The company employs approximately 500 individuals and has a presence in India, Indonesia, the Kingdom of Saudi Arabia, and the United Arab Emirates. Through its innovative platforms and smart APIs, ValueFirst aims to support businesses in driving revenue growth and improving customer satisfaction.

HDmessaging is a provider of advanced group messaging applications, offering a comprehensive platform designed for mobile operators and developers. The company specializes in enabling group conversations, media sharing, and location sharing through its white-label solutions. Its fully featured API and open-source clients empower developers to create robust messaging applications with functionalities that include cross-platform access and SMS compatibility. HDmessaging's services are utilized by mobile device manufacturers, network operators, and app developers, facilitating the integration of group messaging into various services and applications. This positions HDmessaging as a key player in the evolving landscape of text messaging technology.

ValueFirst, founded in 2003, is a company that specializes in connecting businesses with consumers through various telecom and internet channels. It offers a range of communication solutions, including Apple Business Messaging, chatbots, email, Google Business Messaging, Instagram, RCS Business Messaging, SMS, voice, and WhatsApp, enabling brands to create engaging conversational experiences. With a focus on providing enterprise digital services, ValueFirst assists clients in enhancing customer interactions and streamlining communication. The company employs approximately 500 individuals and has a presence in India, Indonesia, the Kingdom of Saudi Arabia, and the United Arab Emirates. Through its innovative platforms and smart APIs, ValueFirst aims to support businesses in driving revenue growth and improving customer satisfaction.

Teneros is a Mountain View, California-based company that specializes in ensuring application and data continuity for Microsoft Exchange email servers. By providing comprehensive solutions, Teneros protects organizations from the disruptions caused by server crashes, technology failures, and site-wide outages, thereby maintaining the integrity of their messaging systems. The company offers a range of products, including its Velocity series, which delivers email application continuity in both local high availability and remote disaster recovery configurations. Additionally, Teneros develops Social Sentry, a tool that allows companies to monitor employee activity on public social media platforms.

3Jam is a San Francisco-based startup offering a multi-party SMS service. Users can send text messages to multiple contacts simultaneously, with recipients seeing who else received the message and being able to reply to all. The service works across various mobile networks (excluding T-Mobile USA) and phone types, including Palm, Nokia, RIM, Samsung, among others. It operates through text message commands or via any internet-enabled device's browser, with a downloadable application available for faster messaging. Notably, 3Jam partnered with Virgin Mobile in 2007 to launch its service as the first multi-party texting product offered by a U.S. mobile operator.

HDmessaging is a provider of advanced group messaging applications, offering a comprehensive platform designed for mobile operators and developers. The company specializes in enabling group conversations, media sharing, and location sharing through its white-label solutions. Its fully featured API and open-source clients empower developers to create robust messaging applications with functionalities that include cross-platform access and SMS compatibility. HDmessaging's services are utilized by mobile device manufacturers, network operators, and app developers, facilitating the integration of group messaging into various services and applications. This positions HDmessaging as a key player in the evolving landscape of text messaging technology.

Echopass Corporation specializes in providing advanced IP-based call and contact center solutions as a service, catering to mid-to-large enterprises and government agencies. Through its innovative EchoSystem service integration platform, Echopass delivers comprehensive, on-demand solutions that are fully integrated with clients' existing customer contact applications and voice or data technologies. The company offers a range of services, including voice, email, chat, and fax, designed to be quick to deploy, user-friendly, and flexible, requiring no capital investment or ongoing maintenance. As a privately-held entity, Echopass has garnered recognition, including the Red Herring Top 100 Companies award, and is supported by venture capital firms.

Teneros is a Mountain View, California-based company that specializes in ensuring application and data continuity for Microsoft Exchange email servers. By providing comprehensive solutions, Teneros protects organizations from the disruptions caused by server crashes, technology failures, and site-wide outages, thereby maintaining the integrity of their messaging systems. The company offers a range of products, including its Velocity series, which delivers email application continuity in both local high availability and remote disaster recovery configurations. Additionally, Teneros develops Social Sentry, a tool that allows companies to monitor employee activity on public social media platforms.

Scalix is a provider of advanced email and calendaring solutions designed specifically for Linux environments. The company offers a robust messaging platform that integrates seamlessly with existing messaging clients and infrastructure, allowing for enhanced functionality and reduced ownership costs. Scalix's offerings include group calendaring, messaging solutions, and a server-side implementation of Microsoft Exchange known as ActiveSync. Additionally, the Univention Edition enables organizations to deploy and manage Linux-based server and client solutions effectively. Founded by a team with extensive experience in the messaging sector, Scalix is headquartered in San Mateo, California, with additional offices in New York, Chicago, the United Kingdom, and Germany, positioning itself as a key player in the enterprise messaging market.

Vonage Holdings Corp. specializes in cloud-based communication services for businesses and consumers. It offers a range of products, including integrated voice, text, video, and data applications, API solutions for embedding communications into apps and websites, and various service plans for home telephone services. Vonage's offerings enable businesses to enhance customer interactions, create new experiences, and leverage data and AI for successful conversations. It serves a diverse range of industries, including healthcare, education, retail, and finance, and operates globally, selling its products through various channels.

Teneros is a Mountain View, California-based company that specializes in ensuring application and data continuity for Microsoft Exchange email servers. By providing comprehensive solutions, Teneros protects organizations from the disruptions caused by server crashes, technology failures, and site-wide outages, thereby maintaining the integrity of their messaging systems. The company offers a range of products, including its Velocity series, which delivers email application continuity in both local high availability and remote disaster recovery configurations. Additionally, Teneros develops Social Sentry, a tool that allows companies to monitor employee activity on public social media platforms.

Vonage Holdings Corp. specializes in cloud-based communication services for businesses and consumers. It offers a range of products, including integrated voice, text, video, and data applications, API solutions for embedding communications into apps and websites, and various service plans for home telephone services. Vonage's offerings enable businesses to enhance customer interactions, create new experiences, and leverage data and AI for successful conversations. It serves a diverse range of industries, including healthcare, education, retail, and finance, and operates globally, selling its products through various channels.

Teneros is a Mountain View, California-based company that specializes in ensuring application and data continuity for Microsoft Exchange email servers. By providing comprehensive solutions, Teneros protects organizations from the disruptions caused by server crashes, technology failures, and site-wide outages, thereby maintaining the integrity of their messaging systems. The company offers a range of products, including its Velocity series, which delivers email application continuity in both local high availability and remote disaster recovery configurations. Additionally, Teneros develops Social Sentry, a tool that allows companies to monitor employee activity on public social media platforms.

Vonage Holdings Corp. specializes in cloud-based communication services for businesses and consumers. It offers a range of products, including integrated voice, text, video, and data applications, API solutions for embedding communications into apps and websites, and various service plans for home telephone services. Vonage's offerings enable businesses to enhance customer interactions, create new experiences, and leverage data and AI for successful conversations. It serves a diverse range of industries, including healthcare, education, retail, and finance, and operates globally, selling its products through various channels.

Echopass Corporation specializes in providing advanced IP-based call and contact center solutions as a service, catering to mid-to-large enterprises and government agencies. Through its innovative EchoSystem service integration platform, Echopass delivers comprehensive, on-demand solutions that are fully integrated with clients' existing customer contact applications and voice or data technologies. The company offers a range of services, including voice, email, chat, and fax, designed to be quick to deploy, user-friendly, and flexible, requiring no capital investment or ongoing maintenance. As a privately-held entity, Echopass has garnered recognition, including the Red Herring Top 100 Companies award, and is supported by venture capital firms.

Scalix is a provider of advanced email and calendaring solutions designed specifically for Linux environments. The company offers a robust messaging platform that integrates seamlessly with existing messaging clients and infrastructure, allowing for enhanced functionality and reduced ownership costs. Scalix's offerings include group calendaring, messaging solutions, and a server-side implementation of Microsoft Exchange known as ActiveSync. Additionally, the Univention Edition enables organizations to deploy and manage Linux-based server and client solutions effectively. Founded by a team with extensive experience in the messaging sector, Scalix is headquartered in San Mateo, California, with additional offices in New York, Chicago, the United Kingdom, and Germany, positioning itself as a key player in the enterprise messaging market.

Echopass Corporation specializes in providing advanced IP-based call and contact center solutions as a service, catering to mid-to-large enterprises and government agencies. Through its innovative EchoSystem service integration platform, Echopass delivers comprehensive, on-demand solutions that are fully integrated with clients' existing customer contact applications and voice or data technologies. The company offers a range of services, including voice, email, chat, and fax, designed to be quick to deploy, user-friendly, and flexible, requiring no capital investment or ongoing maintenance. As a privately-held entity, Echopass has garnered recognition, including the Red Herring Top 100 Companies award, and is supported by venture capital firms.