New Enterprise Associates
New Enterprise Associates is a venture capital firm founded in 1977 and based in Menlo Park, California, with offices in the United States, India and China. It makes investments across technology and healthcare startups at multiple stages, from seed to growth, including software, cloud, data, internet services, fintech, AI, e-commerce, and enterprise technology, as well as healthcare information technology, life sciences, medical devices, and biopharma. It also considers energy technology and infrastructure opportunities, such as solar, batteries and smart grids. The firm pursues a global approach, with activity in the United States, Asia and other regions, and supports companies through rounds of financing ranging from small to sizable investments as they scale. NEA focuses on building portfolios in software, IT services, consumer technology, and healthcare technology, backing ambitious entrepreneurs across sectors and geographies.
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Past deals in Messaging
Rocket.Chat
Series A in 2023
Rocket.Chat Holdings, Ltd., established in 2015, specializes in developing and operating an open-source web chat platform. The company offers a comprehensive suite of features, including video conferencing, helpdesk chat, file sharing, and screen sharing, along with API and native mobile applications. Rocket.Chat also provides white labeling, integrations, and hosting services. With over 500,000 servers installed and 12 million users worldwide, the platform facilitates internal and external communication within a secure environment. Users can run Rocket.Chat on-premises or on the cloud, tailoring the platform with features like individual and group communication, video conferencing, and integration with various external communications platforms. The company's long-term vision is to replace email with a real-time, federated communications platform and foster a marketplace for app-building and services.
Fizz
Series B in 2023
Fizz is an authorized platform designed to enhance community social structures, particularly within institutions. It develops online social media software that facilitates communication and the sharing of ideas, events, and experiences among users. The platform allows individuals to post secret confessions and ask questions within a closed community, promoting social interaction while maintaining anonymity. By leveraging these features, Fizz aims to foster a more connected and engaged community environment.
Gladly
Venture Round in 2022
Gladly, established in 2014 and headquartered in San Francisco, specializes in cloud-based software for contact centers serving B2C brands. Its platform enables seamless, omnichannel customer communication across voice, email, messaging, chat, and social media, empowering agents and fostering customer loyalty through positive experiences.
Fizz
Series A in 2022
Fizz is an authorized platform designed to enhance community social structures, particularly within institutions. It develops online social media software that facilitates communication and the sharing of ideas, events, and experiences among users. The platform allows individuals to post secret confessions and ask questions within a closed community, promoting social interaction while maintaining anonymity. By leveraging these features, Fizz aims to foster a more connected and engaged community environment.
Genies
Series C in 2022
Genies empowers individuals to create personalized digital avatars for expression across social media and messaging platforms. It offers tools for users to design avatars, avatar fashion lines, worlds, and interactive experiences, enabling brands to drive engagement through exclusive digital goods.
Wizard
Series A in 2021
Founded in 2021, Wizard is a New York-based software company specializing in B2B solutions. It leverages conversational AI technology to enable brands to sell and market products directly through text messaging, enhancing customer engagement and conversion rates.
Genies
Series B in 2021
Genies empowers individuals to create personalized digital avatars for expression across social media and messaging platforms. It offers tools for users to design avatars, avatar fashion lines, worlds, and interactive experiences, enabling brands to drive engagement through exclusive digital goods.
Rocket.Chat
Series A in 2021
Rocket.Chat Holdings, Ltd., established in 2015, specializes in developing and operating an open-source web chat platform. The company offers a comprehensive suite of features, including video conferencing, helpdesk chat, file sharing, and screen sharing, along with API and native mobile applications. Rocket.Chat also provides white labeling, integrations, and hosting services. With over 500,000 servers installed and 12 million users worldwide, the platform facilitates internal and external communication within a secure environment. Users can run Rocket.Chat on-premises or on the cloud, tailoring the platform with features like individual and group communication, video conferencing, and integration with various external communications platforms. The company's long-term vision is to replace email with a real-time, federated communications platform and foster a marketplace for app-building and services.
Rocket.Chat
Seed Round in 2019
Rocket.Chat Holdings, Ltd., established in 2015, specializes in developing and operating an open-source web chat platform. The company offers a comprehensive suite of features, including video conferencing, helpdesk chat, file sharing, and screen sharing, along with API and native mobile applications. Rocket.Chat also provides white labeling, integrations, and hosting services. With over 500,000 servers installed and 12 million users worldwide, the platform facilitates internal and external communication within a secure environment. Users can run Rocket.Chat on-premises or on the cloud, tailoring the platform with features like individual and group communication, video conferencing, and integration with various external communications platforms. The company's long-term vision is to replace email with a real-time, federated communications platform and foster a marketplace for app-building and services.
Genies
Venture Round in 2019
Genies empowers individuals to create personalized digital avatars for expression across social media and messaging platforms. It offers tools for users to design avatars, avatar fashion lines, worlds, and interactive experiences, enabling brands to drive engagement through exclusive digital goods.
Gladly
Series D in 2019
Gladly, established in 2014 and headquartered in San Francisco, specializes in cloud-based software for contact centers serving B2C brands. Its platform enables seamless, omnichannel customer communication across voice, email, messaging, chat, and social media, empowering agents and fostering customer loyalty through positive experiences.
Genies
Venture Round in 2018
Genies empowers individuals to create personalized digital avatars for expression across social media and messaging platforms. It offers tools for users to design avatars, avatar fashion lines, worlds, and interactive experiences, enabling brands to drive engagement through exclusive digital goods.
Vina
Seed Round in 2018
Vina, Inc. is a company that focuses on creating networking and communication platforms aimed at empowering women. Founded in 2016 and based in San Francisco, California, Vina operates the Hey! VINA app, which serves as a social networking tool for women to meet new friends, as well as LadyBrag.com, a platform encouraging women to recognize and share their achievements. Through these products, Vina facilitates connections among women primarily in the United States, the United Kingdom, Canada, and Australia, enabling them to celebrate their successes and support one another in a collaborative environment.
Genies
Venture Round in 2017
Genies empowers individuals to create personalized digital avatars for expression across social media and messaging platforms. It offers tools for users to design avatars, avatar fashion lines, worlds, and interactive experiences, enabling brands to drive engagement through exclusive digital goods.
Radiance Labs
Pre Seed Round in 2017
Radiance Labs is an AI-driven messaging platform built for e-commerce brands and retailers.
Gladly
Series C in 2017
Gladly, established in 2014 and headquartered in San Francisco, specializes in cloud-based software for contact centers serving B2C brands. Its platform enables seamless, omnichannel customer communication across voice, email, messaging, chat, and social media, empowering agents and fostering customer loyalty through positive experiences.
Fam
Convertible Note in 2017
Fam's mission is to build products that revolutionize the way teens and millennials communicate. They believe in a calculated combination of live group video and group chat messaging to execute this.
It is the world’s first group video chat app for iMessage, with over 7 million users. Their app instantly connects with the family and friends closest to its user through group video calling, right from their iPhone, and Android text message app.
Letgo
Series C in 2017
Letgo is a mobile platform founded in 2015, facilitating local buying and selling of second-hand goods. With over 100 million downloads and 400 million listings, it's one of America's most popular apps for trading items, ranging from electronics and vehicles to clothing and furniture. Letgo's innovative features, such as image recognition and instant chat, simplify the process of listing items and connecting buyers and sellers. The platform's user-friendly interface allows users to snap a photo, and letgo automatically suggests a title, price, and category for the listing.
Rocket.Chat
Seed Round in 2016
Rocket.Chat Holdings, Ltd., established in 2015, specializes in developing and operating an open-source web chat platform. The company offers a comprehensive suite of features, including video conferencing, helpdesk chat, file sharing, and screen sharing, along with API and native mobile applications. Rocket.Chat also provides white labeling, integrations, and hosting services. With over 500,000 servers installed and 12 million users worldwide, the platform facilitates internal and external communication within a secure environment. Users can run Rocket.Chat on-premises or on the cloud, tailoring the platform with features like individual and group communication, video conferencing, and integration with various external communications platforms. The company's long-term vision is to replace email with a real-time, federated communications platform and foster a marketplace for app-building and services.
Vina
Seed Round in 2016
Vina, Inc. is a company that focuses on creating networking and communication platforms aimed at empowering women. Founded in 2016 and based in San Francisco, California, Vina operates the Hey! VINA app, which serves as a social networking tool for women to meet new friends, as well as LadyBrag.com, a platform encouraging women to recognize and share their achievements. Through these products, Vina facilitates connections among women primarily in the United States, the United Kingdom, Canada, and Australia, enabling them to celebrate their successes and support one another in a collaborative environment.
Gladly
Series B in 2016
Gladly, established in 2014 and headquartered in San Francisco, specializes in cloud-based software for contact centers serving B2C brands. Its platform enables seamless, omnichannel customer communication across voice, email, messaging, chat, and social media, empowering agents and fostering customer loyalty through positive experiences.
Letgo
Series B in 2016
Letgo is a mobile platform founded in 2015, facilitating local buying and selling of second-hand goods. With over 100 million downloads and 400 million listings, it's one of America's most popular apps for trading items, ranging from electronics and vehicles to clothing and furniture. Letgo's innovative features, such as image recognition and instant chat, simplify the process of listing items and connecting buyers and sellers. The platform's user-friendly interface allows users to snap a photo, and letgo automatically suggests a title, price, and category for the listing.
Sochat
Seed Round in 2015
Sochat is an iOS and Android mobile messaging application and connection platform. It allows its users to publish groups nearby with a PIN to quickly gather up and share GIFs, photos, videos, disappearing messages, and drawings among its users. It also allows sending songs and YouTube videos, play rock paper scissors game, and poll friends and groups.
Sochat is a U.S.-based company that was founded in 2014 by Lukens Orthwein.
Genies
Series A in 2015
Genies empowers individuals to create personalized digital avatars for expression across social media and messaging platforms. It offers tools for users to design avatars, avatar fashion lines, worlds, and interactive experiences, enabling brands to drive engagement through exclusive digital goods.
Snap
Venture Round in 2015
Snap Inc. is a United States technology and social media company best known for Snapchat, a multimedia messaging app that enables users to send ephemeral photos and videos, share Stories, and access augmented reality features. The company also offers Camera, Chat, Memories, Discover, and Snap Map to enhance communication and content discovery, and has produced Spectacles, a line of wearable camera hardware. Headquartered in Santa Monica, California, Snap Inc. was founded in 2010 and focuses on camera-based experiences that blend messaging, AR effects, and interactive media for a global audience.
Genies
Seed Round in 2014
Genies empowers individuals to create personalized digital avatars for expression across social media and messaging platforms. It offers tools for users to design avatars, avatar fashion lines, worlds, and interactive experiences, enabling brands to drive engagement through exclusive digital goods.
Blink Messenger
Seed Round in 2012
Blink Messenger is a group messaging app that lets users send self-destructing photos and text messages.
The app is made by Kismet, which is founded by Ex-Googler Kevin Stephens and Michelle Norgan.
ValueFirst
Venture Round in 2011
ValueFirst, founded in 2003, is a company that specializes in connecting businesses with consumers through various telecom and internet channels. It offers a range of communication solutions, including Apple Business Messaging, chatbots, email, Google Business Messaging, Instagram, RCS Business Messaging, SMS, voice, and WhatsApp, enabling brands to create engaging conversational experiences. With a focus on providing enterprise digital services, ValueFirst assists clients in enhancing customer interactions and streamlining communication. The company employs approximately 500 individuals and has a presence in India, Indonesia, the Kingdom of Saudi Arabia, and the United Arab Emirates. Through its innovative platforms and smart APIs, ValueFirst aims to support businesses in driving revenue growth and improving customer satisfaction.
HDmessaging
Series C in 2009
HDmessaging is a provider of advanced group messaging applications, offering a comprehensive platform designed for mobile operators and developers. The company specializes in enabling group conversations, media sharing, and location sharing through its white-label solutions. Its fully featured API and open-source clients empower developers to create robust messaging applications with functionalities that include cross-platform access and SMS compatibility. HDmessaging's services are utilized by mobile device manufacturers, network operators, and app developers, facilitating the integration of group messaging into various services and applications. This positions HDmessaging as a key player in the evolving landscape of text messaging technology.
ValueFirst
Series A in 2008
ValueFirst, founded in 2003, is a company that specializes in connecting businesses with consumers through various telecom and internet channels. It offers a range of communication solutions, including Apple Business Messaging, chatbots, email, Google Business Messaging, Instagram, RCS Business Messaging, SMS, voice, and WhatsApp, enabling brands to create engaging conversational experiences. With a focus on providing enterprise digital services, ValueFirst assists clients in enhancing customer interactions and streamlining communication. The company employs approximately 500 individuals and has a presence in India, Indonesia, the Kingdom of Saudi Arabia, and the United Arab Emirates. Through its innovative platforms and smart APIs, ValueFirst aims to support businesses in driving revenue growth and improving customer satisfaction.
Teneros
Series D in 2008
Teneros is a Mountain View, California-based company that specializes in ensuring application and data continuity for Microsoft Exchange email servers. By providing comprehensive solutions, Teneros protects organizations from the disruptions caused by server crashes, technology failures, and site-wide outages, thereby maintaining the integrity of their messaging systems. The company offers a range of products, including its Velocity series, which delivers email application continuity in both local high availability and remote disaster recovery configurations. Additionally, Teneros develops Social Sentry, a tool that allows companies to monitor employee activity on public social media platforms.
3Jam
Series A in 2007
3Jam is a San Francisco-based startup developing a group text messaging platform. It enables users to send messages to multiple contacts simultaneously, with all recipients seeing who received the message and being able to reply collectively. The service works across various mobile networks and devices, including those from Palm, Nokia, RIM, Samsung, and others.
HDmessaging
Series B in 2007
HDmessaging is a provider of advanced group messaging applications, offering a comprehensive platform designed for mobile operators and developers. The company specializes in enabling group conversations, media sharing, and location sharing through its white-label solutions. Its fully featured API and open-source clients empower developers to create robust messaging applications with functionalities that include cross-platform access and SMS compatibility. HDmessaging's services are utilized by mobile device manufacturers, network operators, and app developers, facilitating the integration of group messaging into various services and applications. This positions HDmessaging as a key player in the evolving landscape of text messaging technology.
Echopass
Series E in 2006
Echopass Corporation specializes in providing advanced IP-based call and contact center solutions as a service, catering to mid-to-large enterprises and government agencies. Through its innovative EchoSystem service integration platform, Echopass delivers comprehensive, on-demand solutions that are fully integrated with clients' existing customer contact applications and voice or data technologies. The company offers a range of services, including voice, email, chat, and fax, designed to be quick to deploy, user-friendly, and flexible, requiring no capital investment or ongoing maintenance. As a privately-held entity, Echopass has garnered recognition, including the Red Herring Top 100 Companies award, and is supported by venture capital firms.
Teneros
Series C in 2006
Teneros is a Mountain View, California-based company that specializes in ensuring application and data continuity for Microsoft Exchange email servers. By providing comprehensive solutions, Teneros protects organizations from the disruptions caused by server crashes, technology failures, and site-wide outages, thereby maintaining the integrity of their messaging systems. The company offers a range of products, including its Velocity series, which delivers email application continuity in both local high availability and remote disaster recovery configurations. Additionally, Teneros develops Social Sentry, a tool that allows companies to monitor employee activity on public social media platforms.
Scalix
Series B in 2006
Scalix is a provider of advanced email and calendaring solutions designed specifically for Linux environments. The company offers a robust messaging platform that integrates seamlessly with existing messaging clients and infrastructure, allowing for enhanced functionality and reduced ownership costs. Scalix's offerings include group calendaring, messaging solutions, and a server-side implementation of Microsoft Exchange known as ActiveSync. Additionally, the Univention Edition enables organizations to deploy and manage Linux-based server and client solutions effectively. Founded by a team with extensive experience in the messaging sector, Scalix is headquartered in San Mateo, California, with additional offices in New York, Chicago, the United Kingdom, and Germany, positioning itself as a key player in the enterprise messaging market.
Vonage Holdings
Series E in 2005
Vonage Holdings Corp. specializes in cloud-based communication services for businesses and consumers. It offers a range of products, including integrated voice, text, video, and data applications, API solutions for embedding communications into apps and websites, and various service plans for home telephone services. Vonage's offerings enable businesses to enhance customer interactions, create new experiences, and leverage data and AI for successful conversations. It serves a diverse range of industries, including healthcare, education, retail, and finance, and operates globally, selling its products through various channels.
Teneros
Series B in 2005
Teneros is a Mountain View, California-based company that specializes in ensuring application and data continuity for Microsoft Exchange email servers. By providing comprehensive solutions, Teneros protects organizations from the disruptions caused by server crashes, technology failures, and site-wide outages, thereby maintaining the integrity of their messaging systems. The company offers a range of products, including its Velocity series, which delivers email application continuity in both local high availability and remote disaster recovery configurations. Additionally, Teneros develops Social Sentry, a tool that allows companies to monitor employee activity on public social media platforms.
Vonage Holdings
Series D in 2004
Vonage Holdings Corp. specializes in cloud-based communication services for businesses and consumers. It offers a range of products, including integrated voice, text, video, and data applications, API solutions for embedding communications into apps and websites, and various service plans for home telephone services. Vonage's offerings enable businesses to enhance customer interactions, create new experiences, and leverage data and AI for successful conversations. It serves a diverse range of industries, including healthcare, education, retail, and finance, and operates globally, selling its products through various channels.
Teneros
Series A in 2004
Teneros is a Mountain View, California-based company that specializes in ensuring application and data continuity for Microsoft Exchange email servers. By providing comprehensive solutions, Teneros protects organizations from the disruptions caused by server crashes, technology failures, and site-wide outages, thereby maintaining the integrity of their messaging systems. The company offers a range of products, including its Velocity series, which delivers email application continuity in both local high availability and remote disaster recovery configurations. Additionally, Teneros develops Social Sentry, a tool that allows companies to monitor employee activity on public social media platforms.
Vonage Holdings
Series B in 2003
Vonage Holdings Corp. specializes in cloud-based communication services for businesses and consumers. It offers a range of products, including integrated voice, text, video, and data applications, API solutions for embedding communications into apps and websites, and various service plans for home telephone services. Vonage's offerings enable businesses to enhance customer interactions, create new experiences, and leverage data and AI for successful conversations. It serves a diverse range of industries, including healthcare, education, retail, and finance, and operates globally, selling its products through various channels.
Echopass
Series B in 2003
Echopass Corporation specializes in providing advanced IP-based call and contact center solutions as a service, catering to mid-to-large enterprises and government agencies. Through its innovative EchoSystem service integration platform, Echopass delivers comprehensive, on-demand solutions that are fully integrated with clients' existing customer contact applications and voice or data technologies. The company offers a range of services, including voice, email, chat, and fax, designed to be quick to deploy, user-friendly, and flexible, requiring no capital investment or ongoing maintenance. As a privately-held entity, Echopass has garnered recognition, including the Red Herring Top 100 Companies award, and is supported by venture capital firms.
Scalix
Series A in 2003
Scalix is a provider of advanced email and calendaring solutions designed specifically for Linux environments. The company offers a robust messaging platform that integrates seamlessly with existing messaging clients and infrastructure, allowing for enhanced functionality and reduced ownership costs. Scalix's offerings include group calendaring, messaging solutions, and a server-side implementation of Microsoft Exchange known as ActiveSync. Additionally, the Univention Edition enables organizations to deploy and manage Linux-based server and client solutions effectively. Founded by a team with extensive experience in the messaging sector, Scalix is headquartered in San Mateo, California, with additional offices in New York, Chicago, the United Kingdom, and Germany, positioning itself as a key player in the enterprise messaging market.
Echopass
Series A in 2000
Echopass Corporation specializes in providing advanced IP-based call and contact center solutions as a service, catering to mid-to-large enterprises and government agencies. Through its innovative EchoSystem service integration platform, Echopass delivers comprehensive, on-demand solutions that are fully integrated with clients' existing customer contact applications and voice or data technologies. The company offers a range of services, including voice, email, chat, and fax, designed to be quick to deploy, user-friendly, and flexible, requiring no capital investment or ongoing maintenance. As a privately-held entity, Echopass has garnered recognition, including the Red Herring Top 100 Companies award, and is supported by venture capital firms.
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