M13

M13 is a venture capital investment firm founded in 2016 and based in Santa Monica, California. With additional offices in Los Angeles and New York, M13 provides strategic counsel and operational expertise to assist founders in growing their companies. The firm focuses on emerging technologies that are expected to influence consumer behavior in the coming decade. M13 primarily invests in sectors such as technology, health, commerce, finance, web3, and artificial intelligence, targeting companies at the seed, Series A, and Series B stages. As a Registered Investment Adviser, M13 is committed to supporting innovative entrepreneurs and fostering the development of transformative businesses.

Karim Bhalwani

Principal and Investor

Morgan Blumberg

Principal

Brian Carroll

Partner and CFO

Sheryl Chen

Investor

Win Chevapravatdumrong JD

Partner

Christine Choi

Partner

Mark Grace

Investor

Wesley Lau

Investor

Brent Murri

Principal and Investor

Latif Peracha

General Partner

Carter Reum

Partner

Sarah Tomolonius

Partner

Talitha Wright

Associate, Investor Relation

Past deals in CRM

Vambe

Seed Round in 2024
Vambe is a company that develops a multi-channel AI sales representative designed to enhance customer interactions throughout the sales process. By integrating with sales tools and customer relationship management systems, Vambe generates detailed customer profiles based on chat behavior and recommends products tailored to individual needs. Its AI platform assists businesses in managing customer relationships, facilitating prompt responses to inquiries, and addressing complex issues, which helps streamline communication workflows. This functionality enables companies to improve operational efficiency and scale their sales efforts effectively.

Maven AGI

Series A in 2024
Maven AGI is a technology company that focuses on the development of modern artificial intelligence (AI) solutions. Their primary aim is to reimagine the customer support experience by leveraging AI to lower costs, improve speed and quality, and drive efficiency. Their AI solutions are designed to unlock human potential by enabling teams to be more productive and giving them time back to do the work only humans can do. They also offer a range of services including customer acquisition strategy and operational planning. The company has a team size of 50 employees, with roles ranging from product management to sales and marketing.

Polimorphic

Seed Round in 2023
Polimorphic, founded in 2018 and based in Boston, Massachusetts, operates an online news database focused on politicians while also providing information about campaigns, civic groups, and government initiatives. The company develops constituent relationship management software specifically designed for local governments, facilitating better interaction with constituents. By replacing traditional physical workflows with digital solutions, Polimorphic's platform includes features such as service requests, payments, and AI-powered search tools. These innovations aim to streamline communication and enhance efficiency, enabling local governments to centralize constituent information, automate routine tasks, and offer self-service options for residents. Additionally, Polimorphic has created a public-facing generative AI tool and a free AI search and chat feature for cities and counties nationwide.

Banyan

Series A in 2022
Banyan is a digital marketing and patient engagement platform dedicated to enhancing the connection between healthcare professionals and patients. Founded in 2013 and based in Orem, Utah, Banyan offers a HIPAA-compliant media consent application that allows medical practices to share authorized patient photos on social media platforms such as Facebook, Instagram, and Twitter. The platform further supports healthcare providers by facilitating online reviews through a streamlined request tool and ensuring accurate practice information across over 70 web directories. Banyan also provides personalized websites to establish credibility for practices and offers coaching to help clients strengthen their brands, improve search engine optimization, and increase patient acquisition and retention. Operating as a subsidiary of NUVI LLC since 2019, Banyan focuses on helping healthcare clients foster a more humanized approach to patient care through effective online engagement.

Hark

Pre Seed Round in 2022
Hark is a New York-based startup focused on enhancing customer experience through its innovative customer service platform. The platform enables customers to submit text, photo, or video messages detailing their issues. Utilizing artificial intelligence and machine learning, Hark transcribes these video submissions into tickets for the service team. This approach aims to streamline the authentication process and improve resolution rates, allowing organizations to address customer concerns more effectively and efficiently. By integrating video into the customer journey, Hark seeks to create a more engaging and productive interaction between customers and organizations.

Polimorphic

Seed Round in 2021
Polimorphic, founded in 2018 and based in Boston, Massachusetts, operates an online news database focused on politicians while also providing information about campaigns, civic groups, and government initiatives. The company develops constituent relationship management software specifically designed for local governments, facilitating better interaction with constituents. By replacing traditional physical workflows with digital solutions, Polimorphic's platform includes features such as service requests, payments, and AI-powered search tools. These innovations aim to streamline communication and enhance efficiency, enabling local governments to centralize constituent information, automate routine tasks, and offer self-service options for residents. Additionally, Polimorphic has created a public-facing generative AI tool and a free AI search and chat feature for cities and counties nationwide.
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