Liquid 2 Ventures

Founded in 2015, Liquid 2 Ventures is a venture capital firm based in San Francisco, California. It specializes in seed-stage investments for technology startups.

Michael Ma

General Partner

Mike Miller

General Partner

Nathaniel Montana

General Partner

Elizabeth Montana-Luciano

Director of Operations

Matthew Mulvey

Partner

Past deals in Technical Support

Sauron

Seed Round in 2024
Meet your home operating system. Home security should reinforce your peace of mind. You deserve a sanctuary, one that gives you the freedom to live your life with the people that matter most. That’s why we created something entirely new. Sauron is an autonomous platform for the perimeter of your home. It works discreetly in the background to reliably identify potential threats in all environmental conditions and it instantly recognizes who’s part of your inner circle. We provide a bespoke white-glove service, ensuring that each client’s security platform is installed with precision and care, swiftly and without disrupting the comfort or aesthetics of their home. To complement the technology, Sauron leverages its Intelligent Response and Intrusion Suppression (IRIS) Command Center, staffed 24/7 by exceptionally trained agents with diverse backgrounds in law enforcement, military service, executive protection, and other critical security fields. The team builds relationships with local police departments to ensure a rapid police response to verified security incidents.

Giga ML

Seed Round in 2023
Giga ML specializes in AI-driven customer service solutions for businesses. It offers AI agents that can be integrated into enterprise systems to handle customer inquiries and support tasks. Additionally, the company has developed an open AI API compatibility platform that allows users to fine-tune and deploy custom large language models, enabling them to leverage the advantages of tailored AI models.

Supportbench Services

Seed Round in 2022
Supportbench is a customer service platform that specializes in enhancing the customer experience for businesses. The software is designed for cloud and web-based customer support, providing a range of features such as calendar management, case tracking, customer surveys, and real-time analytics. These tools enable support teams to efficiently resolve issues and foster positive interactions with customers. By offering a comprehensive solution, Supportbench empowers organizations to implement their unique strategies for customer support, ultimately driving satisfaction and loyalty.

Highlight

Pre Seed Round in 2022
Highlight develops a platform for debugging apps and gives full transparency into the errors, interactions, and performance metrics. They believe that by giving people the best tools to solve customer and engineering issues, they can spend more time building their business, and less time searching through logs, manually trying to reproduce errors, and investing too early in their support processes.

Supportbench Services

Seed Round in 2021
Supportbench is a customer service platform that specializes in enhancing the customer experience for businesses. The software is designed for cloud and web-based customer support, providing a range of features such as calendar management, case tracking, customer surveys, and real-time analytics. These tools enable support teams to efficiently resolve issues and foster positive interactions with customers. By offering a comprehensive solution, Supportbench empowers organizations to implement their unique strategies for customer support, ultimately driving satisfaction and loyalty.

Luminai

Seed Round in 2020
Luminai develops a cloud-based platform that automates internal workflows and assists helpdesks with automated code documentation. The platform converts multi-click processes into one-click actions and offers features such as source code documentation, one-click integration, and workflow documentation to streamline operations. By centralizing customer data, it enables faster, more consistent responses to inquiries and issues, helping organizations optimize development and support workflows.

Termius

Seed Round in 2019
Termius is a cross-platform Secure Shell (SSH) client designed to help users organize, access, and connect to servers while effectively managing IT infrastructure. The platform allows users to group hosts for better organization and shared settings, ensuring each host can maintain its own preferences. Termius securely syncs connection and command history across all devices, providing seamless access for users. The company prioritizes data protection through end-to-end encryption, ensuring that all information remains secure. Additionally, the platform offers features such as mobile sessions running in the background, snippets, and autocomplete, which enhance user experience and efficiency.
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