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UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.
Moveworks
Series C in 2021
Moveworks is a cloud-based AI platform for enterprises that automates IT support and related administrative tasks. The platform autonomously handles requests such as ordering hardware, provisioning software and account access, locating colleagues and conference rooms, checking ticket status, and obtaining software licenses, all through conversational interfaces. It integrates with enterprise chat tools like Slack to interact with users and trigger automated workflows. The solution uses a Reasoning Engine that combines public and proprietary large language models to interpret complex requests, execute multi-step processes, and adapt from past interactions. It surfaces information and automates tasks across multiple systems with an agentic AI assistant that enables conversational automation across business functions. Moveworks was founded in 2016 and is headquartered in Mountain View, California, with an additional office in Culver City, California.
Omni is a provider of knowledge base software designed to enhance the efficiency of customer success, support, and sales teams by enabling them to quickly access accurate and up-to-date information. The platform consolidates various information sources within an organization, presenting them as searchable cards. By utilizing artificial intelligence, Omni automatically suggests relevant answers and ensures document verification, allowing representatives to find precise information during customer interactions. Additionally, features like smart suggestions and instant screen recording further streamline the process, empowering employees to provide timely and informed responses to customer inquiries.
UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.
Moveworks
Series B in 2019
Moveworks is a cloud-based AI platform for enterprises that automates IT support and related administrative tasks. The platform autonomously handles requests such as ordering hardware, provisioning software and account access, locating colleagues and conference rooms, checking ticket status, and obtaining software licenses, all through conversational interfaces. It integrates with enterprise chat tools like Slack to interact with users and trigger automated workflows. The solution uses a Reasoning Engine that combines public and proprietary large language models to interpret complex requests, execute multi-step processes, and adapt from past interactions. It surfaces information and automates tasks across multiple systems with an agentic AI assistant that enables conversational automation across business functions. Moveworks was founded in 2016 and is headquartered in Mountain View, California, with an additional office in Culver City, California.
UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.
Agara Labs is a technology company based in Bengaluru, India, founded in 2017. It specializes in automating customer support operations for large enterprises through its innovative end-to-end engagement system. The company's solutions leverage advanced technology to process multi-format data—including text, audio, and images—derived from customer interactions via emails, chats, phone calls, and social media in real time. Agara's autonomous voice conversation agent is designed to manage customer support calls without human intervention, particularly serving industries such as financial services, consumer products, and retail. This technology not only enhances the customer experience but also significantly reduces support costs by effectively addressing customer queries and feedback similar to a human agent.
UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.
Rapid Micro Biosystems
Series C in 2015
Rapid Micro Biosystems, Inc. is a life sciences technology company specializing in the detection of microbial contamination in the pharmaceutical, biotechnology, and personal care product manufacturing sectors. Founded in 2006 and based in Lowell, Massachusetts, with an additional office in Germany, the company offers the Growth Direct System, an automated platform designed to modernize and streamline microbial quality control testing workflows. This system includes automated imaging and analysis of proprietary consumables, providing a non-destructive method for microbial enumeration. In addition to its core products, Rapid Micro Biosystems offers services such as on-site installation, regulatory compliance assistance, validation, technical support, and training. Its solutions are applicable in environmental monitoring, water testing, and bioburden testing, facilitating the efficient manufacturing and safe release of healthcare products like biologics and vaccines.
Rapid Micro Biosystems
Venture Round in 2014
Rapid Micro Biosystems, Inc. is a life sciences technology company specializing in the detection of microbial contamination in the pharmaceutical, biotechnology, and personal care product manufacturing sectors. Founded in 2006 and based in Lowell, Massachusetts, with an additional office in Germany, the company offers the Growth Direct System, an automated platform designed to modernize and streamline microbial quality control testing workflows. This system includes automated imaging and analysis of proprietary consumables, providing a non-destructive method for microbial enumeration. In addition to its core products, Rapid Micro Biosystems offers services such as on-site installation, regulatory compliance assistance, validation, technical support, and training. Its solutions are applicable in environmental monitoring, water testing, and bioburden testing, facilitating the efficient manufacturing and safe release of healthcare products like biologics and vaccines.
Rapid Micro Biosystems
Series B in 2013
Rapid Micro Biosystems, Inc. is a life sciences technology company specializing in the detection of microbial contamination in the pharmaceutical, biotechnology, and personal care product manufacturing sectors. Founded in 2006 and based in Lowell, Massachusetts, with an additional office in Germany, the company offers the Growth Direct System, an automated platform designed to modernize and streamline microbial quality control testing workflows. This system includes automated imaging and analysis of proprietary consumables, providing a non-destructive method for microbial enumeration. In addition to its core products, Rapid Micro Biosystems offers services such as on-site installation, regulatory compliance assistance, validation, technical support, and training. Its solutions are applicable in environmental monitoring, water testing, and bioburden testing, facilitating the efficient manufacturing and safe release of healthcare products like biologics and vaccines.
iControl Networks
Series D in 2011
iControl Networks is a technology company that specializes in providing a software platform for service providers and home security companies, facilitating the delivery of connected home solutions to households globally. Founded in 2003 and based in Redwood City, California, iControl offers a range of services including device management, remote access, task scheduling, and video management. Its solutions allow users to remotely control and manage home security systems through various devices such as web browsers, smartphones, and tablets. Additionally, the company provides home awareness, energy management, and health monitoring solutions for the elderly. One of its notable products is Piper, a Wi-Fi-enabled device that integrates video, home automation, and environmental sensors. iControl also supports collaboration through its OpenHome Partner program, which connects application and device makers on a unified platform.
Rapid Micro Biosystems
Series A in 2009
Rapid Micro Biosystems, Inc. is a life sciences technology company specializing in the detection of microbial contamination in the pharmaceutical, biotechnology, and personal care product manufacturing sectors. Founded in 2006 and based in Lowell, Massachusetts, with an additional office in Germany, the company offers the Growth Direct System, an automated platform designed to modernize and streamline microbial quality control testing workflows. This system includes automated imaging and analysis of proprietary consumables, providing a non-destructive method for microbial enumeration. In addition to its core products, Rapid Micro Biosystems offers services such as on-site installation, regulatory compliance assistance, validation, technical support, and training. Its solutions are applicable in environmental monitoring, water testing, and bioburden testing, facilitating the efficient manufacturing and safe release of healthcare products like biologics and vaccines.
iControl Networks
Series C in 2009
iControl Networks is a technology company that specializes in providing a software platform for service providers and home security companies, facilitating the delivery of connected home solutions to households globally. Founded in 2003 and based in Redwood City, California, iControl offers a range of services including device management, remote access, task scheduling, and video management. Its solutions allow users to remotely control and manage home security systems through various devices such as web browsers, smartphones, and tablets. Additionally, the company provides home awareness, energy management, and health monitoring solutions for the elderly. One of its notable products is Piper, a Wi-Fi-enabled device that integrates video, home automation, and environmental sensors. iControl also supports collaboration through its OpenHome Partner program, which connects application and device makers on a unified platform.
iControl Networks
Venture Round in 2008
iControl Networks is a technology company that specializes in providing a software platform for service providers and home security companies, facilitating the delivery of connected home solutions to households globally. Founded in 2003 and based in Redwood City, California, iControl offers a range of services including device management, remote access, task scheduling, and video management. Its solutions allow users to remotely control and manage home security systems through various devices such as web browsers, smartphones, and tablets. Additionally, the company provides home awareness, energy management, and health monitoring solutions for the elderly. One of its notable products is Piper, a Wi-Fi-enabled device that integrates video, home automation, and environmental sensors. iControl also supports collaboration through its OpenHome Partner program, which connects application and device makers on a unified platform.
iControl Networks
Series B in 2008
iControl Networks is a technology company that specializes in providing a software platform for service providers and home security companies, facilitating the delivery of connected home solutions to households globally. Founded in 2003 and based in Redwood City, California, iControl offers a range of services including device management, remote access, task scheduling, and video management. Its solutions allow users to remotely control and manage home security systems through various devices such as web browsers, smartphones, and tablets. Additionally, the company provides home awareness, energy management, and health monitoring solutions for the elderly. One of its notable products is Piper, a Wi-Fi-enabled device that integrates video, home automation, and environmental sensors. iControl also supports collaboration through its OpenHome Partner program, which connects application and device makers on a unified platform.
Chutney Technologies
Series C in 2003
Chutney Technologies, Inc. operates as an Internet infrastructure company. It engages in delivering enterprise-scale software object execution technologies. It develops software and firmware products that enable advances in the way Web and e-commerce application servers interact with users. The company’s products include APPTIMIZER, a memory and task virtualization solution; STATESTORE, a session virtualization solution for interactive enterprise applications that virtualizes application state, providing improvements in session availability, support for large session objects, and improved reliability; and APPTUALIZER, an application layer software solution that allows a collection of application servers to function as a single logical server. Its products are used in various industries, including financial services, retail, transportation, and travel and leisure. Chutney Technologies, Inc. was founded in 1999 and is based in Redwood City, California.
ServiceMaster Home Service Center
Venture Round in 2001
ServiceMaster Home Service Center is an online service, allowing homeowners to schedule and purchase repairs and maintenance services. ServiceMaster Home Service Center is a part of ServiceMaster, an outsourcing company.
It is a source for home services and helps homeowners select, schedule, and purchase home services online or by telephone 24 hours a day. ServiceMaster also offers national and local providers of services ranging from carpet cleaning to lawn fertilizing, furniture restoration to termite protection.
ServiceMaster Home Service Center was started in January 2000 and is based in Downers Grove, I.L.
Linuxcare
Series C in 2000
Linuxcare is a company that specializes in providing professional, technical support, education, and product certification services for Linux and related open-source software technologies. Founded in 1998 and based in San Francisco, California, Linuxcare primarily targets large businesses, focusing its sales and marketing efforts on original equipment manufacturers, software vendors, Global 1000 companies, and internet infrastructure providers. The company supports 21 distributions of Linux and has established a customer base that includes notable names such as Dell, Hewlett-Packard, and Motorola. Linuxcare aims to enhance customer services and facilitate the adoption of Linux solutions in various business environments.