Kleiner Perkins is a venture capital firm based in Menlo Park, California, founded in 1972. The firm specializes in investing in early-stage, growth, and incubation companies across a range of industries, including business products, consumer services, financial services, healthcare, information technology, and life sciences. Kleiner Perkins partners with entrepreneurs from the inception of their ideas through to their initial public offerings, aiming to maximize the potential of innovative concepts. The firm has a global investment focus, engaging with founders in the United States, Canada, the Middle East, the United Kingdom, and Mainland China. It is recognized for its strategic support of bold ideas and its commitment to fostering growth in various sectors.
Agara Labs, based in Bengaluru, India, is a technology company that specializes in automating customer support operations for large enterprises. Founded in 2017, Agara has developed an autonomous voice conversation agent capable of managing customer support calls without human intervention. This system processes multi-format data, including text, audio, and images, from various communication channels such as emails, chats, phone calls, and social media in real time. By generating predictions in the form of classification labels, intents, and responses, Agara's solution enhances customer experience while significantly reducing support costs. Targeting sectors such as financial services, consumer products, and retail, the company's technology allows enterprises to effectively address customer queries and feedback, simulating the capabilities of a human agent.
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