JMI Equity

Employee Navigator is a provider of benefits administration and human resource management software, catering primarily to insurance brokers and HR departments across the United States. Founded in 2008 and headquartered in Bethesda, Maryland, the company has developed an all-in-one platform that streamlines various HR processes, including benefits administration, compliance, onboarding, time-off tracking, and asset management. By consolidating these functions into a single product, Employee Navigator enables companies of all sizes to efficiently manage their employee benefits and human resources, thereby facilitating business growth and operational efficiency.

ServiceBench, Inc. offers web-based service management software solutions that streamline post-sales service activities. The company's offerings include tools for managing service calls, field service, parts ordering, claims management, and extended service agreements. ServiceBench provides tailored business solutions such as Installation solutions for in-home product setups, Warranty solutions for managing manufacturer warranties, Extended Warranty solutions to assist manufacturers in marketing and servicing extended warranties, and Repair solutions aimed at enhancing warranty repairs for service providers. The company caters to a diverse clientele, including manufacturers, retailers, parts distributors, and service providers across various sectors, including appliances, consumer electronics, HVAC, plumbing, and construction. Founded in 1995 and headquartered in Fairfax, Virginia, with an additional office in Columbia, Maryland, ServiceBench operates as a subsidiary of N.E.W. Customer Service Companies, Inc.

ServiceBench, Inc. offers web-based service management software solutions that streamline post-sales service activities. The company's offerings include tools for managing service calls, field service, parts ordering, claims management, and extended service agreements. ServiceBench provides tailored business solutions such as Installation solutions for in-home product setups, Warranty solutions for managing manufacturer warranties, Extended Warranty solutions to assist manufacturers in marketing and servicing extended warranties, and Repair solutions aimed at enhancing warranty repairs for service providers. The company caters to a diverse clientele, including manufacturers, retailers, parts distributors, and service providers across various sectors, including appliances, consumer electronics, HVAC, plumbing, and construction. Founded in 1995 and headquartered in Fairfax, Virginia, with an additional office in Columbia, Maryland, ServiceBench operates as a subsidiary of N.E.W. Customer Service Companies, Inc.