Insight Partners

Insight Partners is a global software investor that partners with growth-stage technology and software companies. The firm focuses on growth-stage software, internet, and data services, with emphasis on fintech, cybersecurity, artificial intelligence and machine learning, DevOps, and healthcare. Based in New York City with offices in London, Tel Aviv, and Palo Alto, Insight Partners has backed more than 750 companies worldwide and has more than 55 portfolio companies that have achieved an IPO. As of 2022, the firm reports over $75 billion in assets under management. It seeks to fund and work closely with visionary executives, providing practical, hands-on software expertise to support growth from initial investment through to IPO.

Abdi Adan

Analyst

Anika Agarwal

Managing Director

Liad Agmon

Managing Director

Aditya Agrawal

Associate

Praveen Akkiraju

Managing Director

Past deals in Messaging

incident.io

Series B in 2025
Incident.io offers an incident management tool integrated with Slack for announcing, managing, and resolving incidents in real-time. Its platform enhances workplace communication during outages by providing default solutions, virtual war rooms, and automated workflows.

Choco

Venture Round in 2023
Choco operates a digital ordering platform that connects restaurants with suppliers to simplify ingredient procurement. The interface resembles consumer apps with a chat-style communication and a streamlined ordering list that makes sourcing ingredients efficient. The platform also supports distributors by automating order processes, enabling real-time order processing, ERP integrations, and an AI-driven marketing assistant to enhance customer engagement, sales, and inventory management, while reducing manual errors and food waste.

Choco

Venture Round in 2022
Choco operates a digital ordering platform that connects restaurants with suppliers to simplify ingredient procurement. The interface resembles consumer apps with a chat-style communication and a streamlined ordering list that makes sourcing ingredients efficient. The platform also supports distributors by automating order processes, enabling real-time order processing, ERP integrations, and an AI-driven marketing assistant to enhance customer engagement, sales, and inventory management, while reducing manual errors and food waste.

Choco

Series B in 2022
Choco operates a digital ordering platform that connects restaurants with suppliers to simplify ingredient procurement. The interface resembles consumer apps with a chat-style communication and a streamlined ordering list that makes sourcing ingredients efficient. The platform also supports distributors by automating order processes, enabling real-time order processing, ERP integrations, and an AI-driven marketing assistant to enhance customer engagement, sales, and inventory management, while reducing manual errors and food waste.

Trengo

Series A in 2021
Trengo is an omnichannel communication platform that enables businesses to enhance their customer interactions by streamlining communication across various channels. The platform facilitates the management of emails, social media messages, calls, and team collaboration within a unified inbox. By utilizing a no-code drag-and-drop builder, users can create chatbots that automate conversations and workflows, ensuring that messages are efficiently assigned to the appropriate teams or colleagues. Trengo's features include the automation of repetitive tasks and the ability to implement customized service level agreements, thereby improving operational efficiency and maintaining effective communication with clients.

Choco

Series B in 2021
Choco operates a digital ordering platform that connects restaurants with suppliers to simplify ingredient procurement. The interface resembles consumer apps with a chat-style communication and a streamlined ordering list that makes sourcing ingredients efficient. The platform also supports distributors by automating order processes, enabling real-time order processing, ERP integrations, and an AI-driven marketing assistant to enhance customer engagement, sales, and inventory management, while reducing manual errors and food waste.

Eden Health

Series C in 2021
Founded in 2015, Eden Health is a New York-based company that designs and develops a text-based messaging platform for employers and employees. This platform offers services such as private doctor's office, 24/7 telemedicine, and insurance navigation, aiming to elevate employee health and wellbeing by simplifying the complex healthcare landscape.

Upbond

Seed Round in 2020
Upbond Co., Ltd., established in 2019 and headquartered in Tokyo, Japan, specializes in SaaS-based customer relationship management (CRM) services. The company offers a customer-centric messaging CRM platform that integrates customer IDs, combines multiple tools, provides real-time data access, and employs AI services for customer communication. Additionally, Upbond offers digital wallet services, enabling secure user data storage and processing while maintaining user control over their private keys, ensuring data privacy and security.

Spike

Series A in 2020
Spike is a digital communications platform that revolutionizes email management by transforming traditional inboxes into a chat-like interface. The Spike app consolidates various functionalities, including messaging, collaboration, tasks, and audio/video calls, into a single workflow, eliminating the need for app-switching. Users can efficiently manage their emails, to-do lists, notes, group chats, and documents all from one place, enhancing productivity and organization. Spike is compatible with existing email services such as O365, G Suite, and IMAP, and it is accessible on multiple platforms, including iOS, Android, MacOS, Windows, and the web. The company's mission is to streamline communication and collaboration, ultimately aiming to improve productivity in the workplace.

Hustle

Series B in 2018
Hustle, Inc. is a technology company that operates an online peer-to-peer text messaging platform designed to enhance communication for organizations. Founded in 2014 and based in San Francisco, California, Hustle provides a software-as-a-service solution that enables users to send personalized text messages for various purposes, including event attendance, fundraising, admissions, recruiting, advocacy, and sales and marketing. The platform facilitates two-way conversations, allowing organizations to engage in authentic dialogues with large audiences, thereby fostering genuine connections with supporters and customers. Hustle’s tools also support goal tracking, contact management, and conversation history viewing, empowering clients to strengthen relationships and broaden their outreach efforts effectively.

Letgo

Series C in 2017
Letgo is a mobile platform founded in 2015, facilitating local buying and selling of second-hand goods. With over 100 million downloads and 400 million listings, it's one of America's most popular apps for trading items, ranging from electronics and vehicles to clothing and furniture. Letgo's innovative features, such as image recognition and instant chat, simplify the process of listing items and connecting buyers and sellers. The platform's user-friendly interface allows users to snap a photo, and letgo automatically suggests a title, price, and category for the listing.

Letgo

Series B in 2016
Letgo is a mobile platform founded in 2015, facilitating local buying and selling of second-hand goods. With over 100 million downloads and 400 million listings, it's one of America's most popular apps for trading items, ranging from electronics and vehicles to clothing and furniture. Letgo's innovative features, such as image recognition and instant chat, simplify the process of listing items and connecting buyers and sellers. The platform's user-friendly interface allows users to snap a photo, and letgo automatically suggests a title, price, and category for the listing.

PicsArt

Series A in 2015
PicsArt is a global digital creation platform offering AI-powered tools for photo and video editing, drawing, and sharing. It provides an extensive open-source content library, serving consumers, creators, and businesses alike through its mobile and web applications. PicsArt's enterprise solutions include APIs and SDKs for image editing and processing.

Path

Series C in 2014
Path is a mobile photo-sharing and messaging service designed to foster personal social networks with a limit of up to 150 contacts. The platform allows users to capture and share significant life moments with close friends and family, emphasizing simplicity, quality, and privacy. Path enables group messaging and facilitates the importation of photos and graphics to various social networks. The company aims to enhance personal connections through its user-friendly interface and features, reflecting the belief that mobile technology can transform social interactions.

Path

Series B in 2012
Path is a mobile photo-sharing and messaging service designed to foster personal social networks with a limit of up to 150 contacts. The platform allows users to capture and share significant life moments with close friends and family, emphasizing simplicity, quality, and privacy. Path enables group messaging and facilitates the importation of photos and graphics to various social networks. The company aims to enhance personal connections through its user-friendly interface and features, reflecting the belief that mobile technology can transform social interactions.

OneCommand

Venture Round in 2006
OneCommand is a communications platform that serves a diverse range of organizations, including auto dealers, community groups, schools, churches, and municipalities. The company's technology facilitates near-instant messaging through alerts and notifications, particularly via its CommunitySafe solution. OneCommand also specializes in automotive marketing services, offering tools designed to streamline workflows, reduce marketing expenses, and enhance customer engagement. Its customer marketing and loyalty automation platform, along with additional services such as higher gear CRM and traffic accelerator, helps businesses drive sales while minimizing marketing costs. Overall, OneCommand provides effective voice, text, and email solutions that enable organizations to efficiently reach and engage their audiences.
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