Insight Partners is a global software investor that partners with growth-stage technology and software companies. Insight has a deep focus in Fintech, Cybersecurity, AI/ML, DevOps, and Healthcare sectors. Across their people and their portfolio, they encourage a culture around a core belief growth equals opportunity. As of December 31, 2022, the firm has over $75B in regulatory assets under management. Insight Partners has invested in more than 750 companies worldwide and has seen over 55 portfolio companies achieve an IPO.
1114 Avenue of the Americas, 36th Floor New York, New York 10036, USA
Anika Agarwal
Managing Director
Praveen Akkiraju
Managing Director
Max Albert
Investment Analyst
Daniel Aronovitz
Vice President
Ganesh Bell
Managing Director
Whitney Bouck
Managing Director
Katie Bullard
Managing Director
Cristina Costa
Principal
Kadin Donohoe
Investment Analyst
Eoin Duane
Managing Director
Jason Ewell
Operating Partner
Brad Fiedler
Principal
Evan Fisher
Investor
Henry Frankievich
Managing Director
Josh Fredberg
Operating Partner
Matt Gatto
Managing Director
Rachel Geller
Managing Director
Connor Guess
Vice President
Evan Hahn
Principal
Feyza Haskaraman
Onsite Associate
Ryan Hinkle
Managing Director
Michaela Hirsh
Senior Investment Associate
Jeff Horing
Managing Director
Philine Huizing
Principal
Myrel Iturrey
Vice President
Lonne Jaffe
Managing Director
Austin Jeter
Onsite Analyst
Bradford Jones
Investment Associate
Rebecca Kaufman
VP of Strategy and Innovation
Emmet Keeffe
Operating Partner, Founder Insight Ignite
Jonathan Kerstein
Investment Associate
Brooke Kiley
Investment Associate
Matt Koran
Vice President
Nikitas Koutoupes
Managing Director
Thomas Krane
Managing Director
Mark Lessing
Managing Director, CFO
Byron Lichtenstein
Principal / Managing Director
Jeff Lieberman
Managing Director
Rebecca Liu-Doyle
Managing Director
AJ Malhotra
Managing Director
George Mathew
Managing Director
Dylan M. Morris
Managing Director
Stu Phillips
Managing Director
Jared Rosen
Principal
Jonathan Rosenbaum
Vice President / Managing Director
Nikhil Sachdev
Managing Director
Peter Segall
Managing Director
Thilo Semmelbauer
Managing Director
Michael Shephard
Principal
Nicole Shimer
Vice President
Gary Survis
Operating Partner
Boris Treskunov
Principal
John True
Operating Partner
Stephen Ward
Managing Director
Isaiah Washington
Investment Analyst
Allyson White
Principal / Managing Director
Max Wolff
Principal
Movers and packers in dubai
CEO
Josh Zelman
Principal
Past deals in CRM
Agora
Series B in 2024
Agora is a real estate investment management platform that provides tailored software solutions for real estate investment firms and funds. Founded in 2017 and headquartered in Tel Aviv, with an additional office in New York, Agora aims to enhance the efficiency and effectiveness of investment management processes. Its offerings include a customizable investor portal, advanced customer relationship management (CRM) tools, document management, and automated reporting capabilities. The platform facilitates critical functions such as fundraising, investor relations, and financial operations, including K-1 preparation and international payments. By integrating advanced technology and real estate expertise, Agora helps general partners, owners, and operators streamline their operations and foster strong relationships with investors.
NYMBUS
Series D in 2023
NYMBUS, Inc. is a technology company that offers a Software-as-a-Service platform designed for banks to enhance customer engagement and streamline operations. The company's key products include SmartLaunch, which allows financial institutions to establish a digital brand within 90 days; SmartMarketing, a customer relationship management tool; and SmartCore, a digital-first core processing solution. Additionally, NYMBUS provides SmartDigital, a flexible digital integration platform, SmartPayments for real-time transaction processing and fraud protection, and SmartServices for direct access to industry expertise. Serving a diverse clientele, including Fortune 500 companies, NYMBUS aims to transform the financial services landscape by enabling banks and credit unions to innovate digitally and efficiently. Founded in 2006, the company is headquartered in Miami Beach, Florida.
Sweep.io
Venture Round in 2022
Sweep.io creates CRM applications for scaling and customising SalesForce configurations.
WorkSpan
Series C in 2022
WorkSpan is a co-sell management network that enables companies to enhance and scale their co-sell revenue growth. Its secure SaaS platform facilitates collaboration among partnership and sales teams, allowing them to work together on deals, exchange co-sell referrals directly from their CRM, manage shared pipelines, and monitor performance through a live dashboard. As a leader in Ecosystem Business Management, WorkSpan supports major business ecosystems within the technology and communications sectors, managing over $50 billion in joint pipeline and significantly accelerating the speed to market for joint solutions. The company's clientele includes prominent names such as Microsoft, Cisco, SAP, and Accenture. Founded in January 2015 in Foster City, California, by Amit Sinha, Mayank Bawa, and Milind Joshi, WorkSpan continues to drive productivity and growth for its customers.
VTS
Series E in 2022
VTS is a real estate CRM software company that facilitates interactions among landlords, brokers, and tenants to streamline transactions in commercial real estate. Founded in 2012 and based in New York, VTS offers a leasing and asset management platform that centralizes critical data and workflows, enabling real estate professionals to manage leases, assets, and tenants from a single interface. The platform includes features such as custom alerts and reporting capabilities, which provide valuable insights to enhance decision-making processes. With over 7 billion square feet managed on its platform, VTS serves a diverse client base that includes notable commercial real estate firms. By equipping landlords and brokers with intuitive tools, VTS aims to optimize portfolio performance and improve revenue generation, ultimately transforming the leasing process and increasing efficiency in converting leads into leases.
Agora
Series A in 2022
Agora is a real estate investment management platform that provides tailored software solutions for real estate investment firms and funds. Founded in 2017 and headquartered in Tel Aviv, with an additional office in New York, Agora aims to enhance the efficiency and effectiveness of investment management processes. Its offerings include a customizable investor portal, advanced customer relationship management (CRM) tools, document management, and automated reporting capabilities. The platform facilitates critical functions such as fundraising, investor relations, and financial operations, including K-1 preparation and international payments. By integrating advanced technology and real estate expertise, Agora helps general partners, owners, and operators streamline their operations and foster strong relationships with investors.
Shop-Ware
Series B in 2022
Shop-Ware is a software company based in San Francisco, founded in 2013, that specializes in developing shop management solutions for the automotive sector. The company's platform is designed to enhance the operations of auto repair shops by providing tools for job scheduling, inventory management, repair inspections, online booking, accounting, and customer management. This comprehensive approach enables repair shops, ranging from small independent businesses to larger multi-location operations, to improve efficiency and profitability while fostering transparent communication with customers. Founded by Carolyn Coquillette, a seasoned auto mechanic, Shop-Ware emerged from her recognition of the industry's need for effective management software. Today, the company serves thousands of customers across North and South America, emphasizing core values such as innovation, quality, and clarity in its mission to support the automotive aftermarket.
Appsmith
Series B in 2022
Appsmith is a developer of an open-source low-code application platform established in mid-2019. The platform enables developers to efficiently build, deploy, and manage custom internal applications, particularly focusing on CRUD functionalities. With over 5 million downloads and usage among more than 1,000 enterprises across over 100 countries, Appsmith aims to simplify the development of internal tools by streamlining operations, automating processes, and facilitating the integration of various applications and data. Additionally, the platform enhances legacy applications by allowing developers to incorporate new features, all while maintaining enterprise-grade security and governance.
Reveal
Series A in 2022
Reveal, formerly known as Sharework, is the free platform for Partnership, Marketing, and Sales teams to generate revenue through their ecosystem. Reveal allows you to connect with companies from your ecosystem, securely compare your CRM data, and multiply up to 3X your win rate thanks to your ecosystem’s insights.
Rattle
Series A in 2022
Rattle is a company that specializes in developing integration technology for Salesforce, facilitating seamless interaction between systems and users within platforms such as Slack and Teams. This revenue orchestration platform caters to all customer-facing departments, allowing sales representatives to log calls, track key metrics, and update opportunities with ease. Additionally, it enables account executives and sales development representatives to maintain customer relationship management systems while providing real-time visibility into pipeline reports. This functionality empowers marketing professionals to focus on engaging with customers rather than managing internal processes. Rattle was co-founded in 2020 by Sahil Aggarwal, Apoorva Verma, and Milan Singh.
Census
Series B in 2022
Census is a data activation platform that specializes in synchronizing data warehouses with customer relationship management and operational tools. By utilizing Reverse ETL technology, Census enables businesses to transform their data into actionable insights without the need for custom scripts or significant engineering resources. This functionality allows marketing and sales teams to access and utilize reliable customer data effectively. Numerous companies, such as Fivetran, Canva, Sonos, and Figma, leverage Census to enhance their operations, leading to significant improvements like personalized marketing for millions of users, a tenfold increase in sales productivity, and a substantial reduction in support response times. Through its platform, Census aims to facilitate better decision-making and operational efficiency for its clients.
6Sense
Series E in 2022
6Sense is a company that transforms how organizations manage and convert sales pipelines into revenue. It offers a predictive intelligence platform that leverages artificial intelligence, big data, and machine learning to capture anonymous buying signals and provide insights into customer behavior. By identifying the right accounts and suggesting optimal communication channels and messages, 6Sense helps sales, marketing, and customer success teams enhance pipeline quality and accelerate sales processes. This technology not only reduces guesswork and friction in the sales journey but also aims to increase conversion rates and facilitate predictable revenue growth. Through its omnichannel connectivity and visibility, 6Sense enables revenue teams to make informed decisions based on buyer intent data and other predictive analytics.
Zone & Company Software Consulting
Private Equity Round in 2021
Zone & Company is a software consulting firm specializing in NetSuite ERP and CRM solutions across the United States. The company offers a comprehensive range of services, including sales, implementation, administration, and customization, drawing on its extensive expertise in various industries such as software, retail, manufacturing, and e-commerce. Zone & Company is particularly well-known for its deep technical knowledge of NetSuite, enabling clients to maximize their installations effectively. In addition to consulting services, the firm develops and markets Zone Advanced Billing, an enterprise-grade platform that streamlines billing, revenue recognition, and renewal automation. This product equips businesses with the necessary tools to manage financial operations efficiently, reduce errors, mitigate compliance risks, and improve overall operational efficiency as they scale from startup to enterprise.
6Sense
Series D in 2021
6Sense is a company that transforms how organizations manage and convert sales pipelines into revenue. It offers a predictive intelligence platform that leverages artificial intelligence, big data, and machine learning to capture anonymous buying signals and provide insights into customer behavior. By identifying the right accounts and suggesting optimal communication channels and messages, 6Sense helps sales, marketing, and customer success teams enhance pipeline quality and accelerate sales processes. This technology not only reduces guesswork and friction in the sales journey but also aims to increase conversion rates and facilitate predictable revenue growth. Through its omnichannel connectivity and visibility, 6Sense enables revenue teams to make informed decisions based on buyer intent data and other predictive analytics.
SetSail
Series A in 2021
SetSail is an AI-driven platform designed to enhance sales performance by leveraging data and behavioral science. It focuses on identifying buying signals that are crucial for closing deals and translates these signals into actionable recommendations for sales representatives. By providing micro-rewards for following these recommended actions, the platform encourages the development of effective selling habits. SetSail offers comprehensive visibility into sales data and employs machine learning to analyze buying signals and productivity patterns, thereby minimizing the need for extensive CRM maintenance. Its approach enables organizations to better measure and reward genuine deal progress, ultimately unlocking the potential of their sales teams.
Workato
Series D in 2021
Workato, Inc. is a provider of a cloud automation and integration platform tailored for enterprises, facilitating workflow automation across various applications. Founded in 2013 and based in Cupertino, California, the platform enables businesses to integrate their apps and automate complex workflows with a focus on security and governance. Workato offers features such as pre-built, configurable recipes for rapid deployment, reusable integrations, and iterative development capabilities. The platform enhances sales efficiency by automating customer intelligence, opportunity data management, and order fulfillment processes. Additionally, it supports customer service automation to improve the customer experience, manage account relationships, and predict churn risks. Workato also streamlines financial operations by automating billing and payment processes, while executing targeted marketing campaigns through real-time data integration and customer engagement strategies. By breaking down application silos, Workato empowers organizations to optimize their business operations and drive real-time outcomes from their activities.
SalesLoft
Series E in 2021
Salesloft, Inc. is a provider of sales information automation software, established in 2011 and headquartered in Atlanta, Georgia. The company develops a cloud-based Revenue Orchestration Platform that leverages artificial intelligence to assist sales and marketing teams in prioritizing their efforts and enhancing engagement throughout the sales process. Its software allows users to build and manage lists of sales leads, conduct prospect searches, and capture comprehensive information about potential customers, including contact details and social data. Additionally, Salesloft enables the integration of this data into customer relationship management (CRM) systems, facilitating effective communication and conversion of target accounts. With over 5,000 clients, including prominent organizations like Google, IBM, and Cisco, Salesloft aims to drive sustainable revenue growth and improve operational efficiency in modern B2B sales.
Shop-Ware
Series A in 2020
Shop-Ware is a software company based in San Francisco, founded in 2013, that specializes in developing shop management solutions for the automotive sector. The company's platform is designed to enhance the operations of auto repair shops by providing tools for job scheduling, inventory management, repair inspections, online booking, accounting, and customer management. This comprehensive approach enables repair shops, ranging from small independent businesses to larger multi-location operations, to improve efficiency and profitability while fostering transparent communication with customers. Founded by Carolyn Coquillette, a seasoned auto mechanic, Shop-Ware emerged from her recognition of the industry's need for effective management software. Today, the company serves thousands of customers across North and South America, emphasizing core values such as innovation, quality, and clarity in its mission to support the automotive aftermarket.
Upbond
Seed Round in 2020
Upbond is a digital wallet and marketing tool that focuses on asset management and customer relationship management services. The platform enables companies to securely store, process, and access user data, while ensuring users maintain full control over their private keys. This approach prioritizes data security and user privacy, allowing businesses to engage with customers effectively. Additionally, Upbond offers flexibility through its Software as a Service (SaaS) model, facilitating the adoption of Web 3.0 concepts in marketing and customer engagement strategies.
NYMBUS
Venture Round in 2020
NYMBUS, Inc. is a technology company that offers a Software-as-a-Service platform designed for banks to enhance customer engagement and streamline operations. The company's key products include SmartLaunch, which allows financial institutions to establish a digital brand within 90 days; SmartMarketing, a customer relationship management tool; and SmartCore, a digital-first core processing solution. Additionally, NYMBUS provides SmartDigital, a flexible digital integration platform, SmartPayments for real-time transaction processing and fraud protection, and SmartServices for direct access to industry expertise. Serving a diverse clientele, including Fortune 500 companies, NYMBUS aims to transform the financial services landscape by enabling banks and credit unions to innovate digitally and efficiently. Founded in 2006, the company is headquartered in Miami Beach, Florida.
Monday.com
Secondary Market in 2020
Monday.com provides a cloud-based work management platform designed to help organizations streamline their processes and enhance team collaboration. The platform offers customizable tools that support various business functions, enabling users to digitize workflows and improve efficiency across departments. With capabilities for real-time visibility, accountability, and automation, Monday.com caters to a wide range of use cases, including customer relationship management and DevOps. The company serves over 225,000 customers in more than 200 countries, emphasizing its global reach and versatility across multiple industries. With teams located in major cities around the world, Monday.com aims to empower organizations by creating a transparent and adaptable work environment.
Monday.com
Series D in 2019
Monday.com provides a cloud-based work management platform designed to help organizations streamline their processes and enhance team collaboration. The platform offers customizable tools that support various business functions, enabling users to digitize workflows and improve efficiency across departments. With capabilities for real-time visibility, accountability, and automation, Monday.com caters to a wide range of use cases, including customer relationship management and DevOps. The company serves over 225,000 customers in more than 200 countries, emphasizing its global reach and versatility across multiple industries. With teams located in major cities around the world, Monday.com aims to empower organizations by creating a transparent and adaptable work environment.
SalesLoft
Series D in 2019
Salesloft, Inc. is a provider of sales information automation software, established in 2011 and headquartered in Atlanta, Georgia. The company develops a cloud-based Revenue Orchestration Platform that leverages artificial intelligence to assist sales and marketing teams in prioritizing their efforts and enhancing engagement throughout the sales process. Its software allows users to build and manage lists of sales leads, conduct prospect searches, and capture comprehensive information about potential customers, including contact details and social data. Additionally, Salesloft enables the integration of this data into customer relationship management (CRM) systems, facilitating effective communication and conversion of target accounts. With over 5,000 clients, including prominent organizations like Google, IBM, and Cisco, Salesloft aims to drive sustainable revenue growth and improve operational efficiency in modern B2B sales.
The Athene Group
Venture Round in 2018
Athene is a technology development company that offers a range of tailor-made, strategies and consultation services to help businesses across diverse industries tackle their customer relationship management (CRM) and cloud-based challenges. Skience, the company’s Salesforce-based, data aggregation, and books and records solution, makes itself valuable to the wealth management industry by gathering and then filtering important data to optimize client reporting processes. Athene also helps organizations strategize, implement, and support cloud solutions in their businesses.
EveryAction
Venture Round in 2018
EveryAction is a software company based in Washington, D.C., that provides a unified platform for digital fundraising, organizing, and advocacy tailored for nonprofit organizations. Its comprehensive CRM integrates various features, including one-click contributions from emails, tracking of pledges and grants, and mobile-optimized donation tools. The platform also supports advocacy actions and integrates with direct marketing and social networks, allowing nonprofits to enhance their engagement with supporters. Organizations such as Greenpeace, Planned Parenthood, and the National Audubon Society utilize EveryAction’s tools daily to increase fundraising effectiveness and drive impactful actions, thereby maximizing their operational efficiency and improving conversion rates.
Monday.com
Series C in 2018
Monday.com provides a cloud-based work management platform designed to help organizations streamline their processes and enhance team collaboration. The platform offers customizable tools that support various business functions, enabling users to digitize workflows and improve efficiency across departments. With capabilities for real-time visibility, accountability, and automation, Monday.com caters to a wide range of use cases, including customer relationship management and DevOps. The company serves over 225,000 customers in more than 200 countries, emphasizing its global reach and versatility across multiple industries. With teams located in major cities around the world, Monday.com aims to empower organizations by creating a transparent and adaptable work environment.
SalesLoft
Series C in 2018
Salesloft, Inc. is a provider of sales information automation software, established in 2011 and headquartered in Atlanta, Georgia. The company develops a cloud-based Revenue Orchestration Platform that leverages artificial intelligence to assist sales and marketing teams in prioritizing their efforts and enhancing engagement throughout the sales process. Its software allows users to build and manage lists of sales leads, conduct prospect searches, and capture comprehensive information about potential customers, including contact details and social data. Additionally, Salesloft enables the integration of this data into customer relationship management (CRM) systems, facilitating effective communication and conversion of target accounts. With over 5,000 clients, including prominent organizations like Google, IBM, and Cisco, Salesloft aims to drive sustainable revenue growth and improve operational efficiency in modern B2B sales.
Monday.com
Series B in 2017
Monday.com provides a cloud-based work management platform designed to help organizations streamline their processes and enhance team collaboration. The platform offers customizable tools that support various business functions, enabling users to digitize workflows and improve efficiency across departments. With capabilities for real-time visibility, accountability, and automation, Monday.com caters to a wide range of use cases, including customer relationship management and DevOps. The company serves over 225,000 customers in more than 200 countries, emphasizing its global reach and versatility across multiple industries. With teams located in major cities around the world, Monday.com aims to empower organizations by creating a transparent and adaptable work environment.
CloudCraze
Series A in 2017
CloudCraze offers a B2B eCommerce platform that operates natively on Salesforce, enabling businesses to quickly generate online revenue and scale effectively. The platform facilitates seamless interactions across various functions, including commerce, sales, marketing, and customer service, providing a comprehensive view of customer data. Its robust infrastructure allows for extensive flexibility, enabling clients to expand functionality, introduce new products and channels, and manage substantial transaction volumes. Notable clients of CloudCraze include Coca-Cola, Avid, AB InBev, Barry-Callebaut, Ecolab, GE, L’Oreal, Kellogg’s, and WABCO. As a Platinum Salesforce ISV Partner, CloudCraze enhances the customer experience by enabling a holistic approach to business processes and fostering sustained engagement.
VTS
Series C in 2016
VTS is a real estate CRM software company that facilitates interactions among landlords, brokers, and tenants to streamline transactions in commercial real estate. Founded in 2012 and based in New York, VTS offers a leasing and asset management platform that centralizes critical data and workflows, enabling real estate professionals to manage leases, assets, and tenants from a single interface. The platform includes features such as custom alerts and reporting capabilities, which provide valuable insights to enhance decision-making processes. With over 7 billion square feet managed on its platform, VTS serves a diverse client base that includes notable commercial real estate firms. By equipping landlords and brokers with intuitive tools, VTS aims to optimize portfolio performance and improve revenue generation, ultimately transforming the leasing process and increasing efficiency in converting leads into leases.
Mediaspectrum
Venture Round in 2013
Mediaspectrum, Inc. is a provider of cloud-based technologies designed to help companies manage advertising and content across multiple channels. Founded in 2001 and headquartered in Miami Beach, Florida, with additional offices worldwide, the company offers a range of solutions including Sales Pro, which equips sales teams with tools for guided selling; ContentWatch, a content management system for multichannel publishing; and a Loyalty & Rewards platform that allows consumers to earn points through their purchases. Mediaspectrum also delivers Customer Relationship Management solutions, mobile access to advertising inventory, and a Business Intelligence Platform for industry updates. Its services cater to various sectors, including financial services, healthcare, and retail, as well as advertising and media industries. The company has received recognition for its achievements and continues to expand its offerings to improve customer experience and streamline processes for media companies.
Metalogix Software
Venture Round in 2008
Metalogix Software specializes in providing management tools designed for critical collaboration platforms, such as SharePoint, Exchange, and Office 365. With a focus on enhancing the value, access, and scalability of enterprise content, the company offers solutions for migrating file shares and legacy document management systems, enabling organizations to effectively manage and protect their content in both cloud and on-premises environments. Over the past decade, Metalogix has gained the trust of more than 14,000 clients, who rely on its tools for various functions including monitoring, migrating, storing, synchronizing, archiving, securing, and backing up their collaboration platforms. The company is recognized for its exceptional client service, having received the NorthFace ScoreBoard Award for excellence in customer support. Additionally, Metalogix is a Microsoft Gold Partner and an EMC Select Partner, underscoring its commitment to delivering high-quality solutions and support to its clients.
Shunra
Series A in 2004
Shunra is the industry-recognized leader in Application Performance Engineering (APE) and a pioneer in WAN Emulation. Shunra's customers include 75 of the Fortune 100 with some of the most complex and sophisticated networks in the world. Shunra's APE solutions discover, predict, emulate and analyze the performance of applications over WAN, Web, Mobile and Cloud networks prior to deployment. Shunra delivers dramatic cost savings through customized performance insight, enabling pre-deployment remediation and optimization. Customers include Apple, AT&T, Bank of America, Best Buy, Boeing, Cisco Systems, Citibank, eBay, FedEx, GE, IBM, ING Direct, Intel, Marriott, MasterCard, McDonalds, Merrill Lynch, Motorola, Oracle, Pepsi, Pfizer, Siemens, Target, Thomson Reuters, TJX, Verizon, Walt Disney and the U.S. Federal Reserve Bank. Shunra is headquartered in Philadelphia and privately held.
USADATA
Series B in 2004
USADATA, Inc. is a leading provider of email marketing and data services, specializing in customer acquisition and relationship management. The company offers a suite of products, including On Demand, a web-based solution that supports sales force automation and marketing automation. USADATA provides comprehensive services such as strategic planning, campaign deployment, and performance analysis, along with mailing lists tailored for various sectors, including consumer, business, and niche markets like new homeowners and healthcare professionals. The firm is known for its advanced data enhancement capabilities and list hygiene services, enabling clients to improve their customer databases. USADATA serves a diverse range of industries, including insurance, real estate, automotive, and non-profits, and is equipped with technology that integrates seamlessly with major CRM systems. Founded in 1992 and headquartered in New York, USADATA is recognized for its market-leading targeting capabilities and intuitive technology that helps businesses connect more effectively with their target audiences.
Procuri
Venture Round in 2003
Procuri is an SAP company that provides on-demand supply management solutions and services for its clients. It offers strategic sourcing, contract management, spend analysis, and supplier management software and services using SaaS delivery and pricing model. The company also provides managed services, practice center support services, and market intelligence services. Procuri was founded in 1999 and is headquartered in Atlanta, Georgia.
KWI
Venture Round in 2001
KWI is a cloud-based technology company that specializes in providing a comprehensive omnichannel platform for retailers. Founded in 1985, KWI offers a range of solutions, including Point of Sale, Merchandising, eCommerce, Customer Relationship Management (CRM), and Loss Prevention, all integrated within a single database. The platform features capabilities such as clienteling, mobile checkout with various payment options, and inventory management, enabling retailers to enhance shopper experiences, increase sales, and optimize their operations. KWI's commitment to ongoing innovation in Unified Commerce positions it as a leader in cloud retail solutions.
Agillion
Venture Round in 1999
Agillion enables companies to provide customers with a level of service they've never encountered online—or anywhere else. By creating Agillion CustomerPagesSM—custom, password-protected Web sites that are accessible 24 hours a day, 7 days a week—you can: Let your customers place and check on the status of orders, alert you to problems, retrieve documents you're collaborating on together, write you a note, download a product catalog, etc. Capture customer information in real-time and securely store it in a central database that your Team can access from any web browser. Focus on your top customers by receiving reminders and important alerts about their activity.
Altitude Software
Series B in 1999
Altitude Software Inc. is a global provider of unified customer interaction (uCI) software and contact center solutions headquartered in Algés, Portugal, with additional offices across various countries. The company offers a comprehensive cloud-based software suite, Altitude uCI, which facilitates the management of enterprise functions such as customer service, help desk operations, collections, telesales, and surveys. Its product portfolio includes solutions for automated dialing, multimedia interaction management, business process automation, and unified routing. Altitude Software's offerings extend to tools like the Altitude Agent Desktop and Altitude Management Portal, which support both agents and contact center managers. The company serves a wide range of industries, including financial services, healthcare, retail, and telecommunications. Established in 1993 and originally known as Easyphone, Inc., Altitude Software focuses on enhancing customer experiences through its modular software platform, which integrates various customer touchpoints across organizations.
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