Index Ventures

Boulevard is the premier salon and spa management platform designed to streamline operations, increase sales, and delight customers. Developed in collaboration with industry-leading owners and operators, the company’s all-in-one platform includes client self-scheduling, CRM, marketing, custom reporting, and integrated payment processing. Boulevard delivers an intuitive, modern SaaS solution to an industry traditionally underserved by technology, helping them unlock their full potential. Boulevard is based in Los Angeles and was founded in 2016 by Matt Danna and Sean Stavropoulos.

Typeform is a no-code SaaS platform that provides tools for creating engaging forms, quizzes, surveys, and asynchronous video solutions, allowing companies to foster meaningful interactions with their audiences. Launched in 2012 and headquartered in Barcelona, Spain, with a presence in San Francisco, Typeform facilitates over 500 million digital interactions annually. The platform integrates seamlessly with various business-critical tools, such as HubSpot and Slack, enhancing its utility for users. Typeform's application combines the conversational flow of real-life interactions with the data collection capabilities of web forms, resulting in a more natural user experience. The company employs a distributed workforce of over 450 people globally, focusing on delivering mobile-optimized forms for diverse business applications.

Workbounce organizes the resources, tools, and information required to close sales deals. The company allows a huge amount of content on complex products to be searched for the answers salespeople need to win deals. Workbounce does this by being platform-agnostic and connecting to tools like Google Drive, Slack, and Notion.

Shopmonkey Inc. is a company that specializes in cloud-based shop management software tailored for repair shops. Founded in 2016 and headquartered in San Jose, California, Shopmonkey offers a comprehensive platform that facilitates workflow management, calendar scheduling, and customer communication through text and email. Its software includes features such as automated appointment confirmations, digital vehicle inspections, inventory management, and invoice tracking, which help eliminate double entry and streamline payment processes. The platform is designed for a variety of repair sectors, including auto repair, auto body, motorcycle repair, and more, allowing users to manage customer relationships and operational workflows efficiently. Additionally, Shopmonkey integrates with QuickBooks, enabling customers to make payments in person or online.

Common Room is a developer of community marketing software aimed at enhancing the connection between organizations and their communities. The platform employs sophisticated signal capture and AI-powered activation agents to identify and enrich information about individuals and accounts. This enables go-to-market teams to effectively target, engage, and convert potential customers. By fostering authentic relationships and promoting collaboration and communication, Common Room empowers users to build thriving and engaged digital communities.

Boulevard is the premier salon and spa management platform designed to streamline operations, increase sales, and delight customers. Developed in collaboration with industry-leading owners and operators, the company’s all-in-one platform includes client self-scheduling, CRM, marketing, custom reporting, and integrated payment processing. Boulevard delivers an intuitive, modern SaaS solution to an industry traditionally underserved by technology, helping them unlock their full potential. Boulevard is based in Los Angeles and was founded in 2016 by Matt Danna and Sean Stavropoulos.

Common Room is a developer of community marketing software aimed at enhancing the connection between organizations and their communities. The platform employs sophisticated signal capture and AI-powered activation agents to identify and enrich information about individuals and accounts. This enables go-to-market teams to effectively target, engage, and convert potential customers. By fostering authentic relationships and promoting collaboration and communication, Common Room empowers users to build thriving and engaged digital communities.

Shopmonkey Inc. is a company that specializes in cloud-based shop management software tailored for repair shops. Founded in 2016 and headquartered in San Jose, California, Shopmonkey offers a comprehensive platform that facilitates workflow management, calendar scheduling, and customer communication through text and email. Its software includes features such as automated appointment confirmations, digital vehicle inspections, inventory management, and invoice tracking, which help eliminate double entry and streamline payment processes. The platform is designed for a variety of repair sectors, including auto repair, auto body, motorcycle repair, and more, allowing users to manage customer relationships and operational workflows efficiently. Additionally, Shopmonkey integrates with QuickBooks, enabling customers to make payments in person or online.

Stack Overflow Ltd operates an online community designed for developers to share programming knowledge and solve coding challenges. Founded in 2008 by Jeff Atwood and Joel Spolsky, the company offers several distinct platforms: Stack Overflow for Teams, which facilitates mission-critical knowledge management; Stack Overflow for Talent and Jobs, providing hiring and employer branding solutions for technology teams; Stack Overflow Advertising, aimed at promoting products and enhancing brand visibility; and Stack Overflow Enterprise, which enables large teams to share and access critical company information securely. Based in London, the company empowers developer communities by enhancing knowledge distribution and fostering collaboration, ultimately increasing efficiency and innovation within organizations.

Common Room is a developer of community marketing software aimed at enhancing the connection between organizations and their communities. The platform employs sophisticated signal capture and AI-powered activation agents to identify and enrich information about individuals and accounts. This enables go-to-market teams to effectively target, engage, and convert potential customers. By fostering authentic relationships and promoting collaboration and communication, Common Room empowers users to build thriving and engaged digital communities.

Boulevard is the premier salon and spa management platform designed to streamline operations, increase sales, and delight customers. Developed in collaboration with industry-leading owners and operators, the company’s all-in-one platform includes client self-scheduling, CRM, marketing, custom reporting, and integrated payment processing. Boulevard delivers an intuitive, modern SaaS solution to an industry traditionally underserved by technology, helping them unlock their full potential. Boulevard is based in Los Angeles and was founded in 2016 by Matt Danna and Sean Stavropoulos.

Shopmonkey Inc. is a company that specializes in cloud-based shop management software tailored for repair shops. Founded in 2016 and headquartered in San Jose, California, Shopmonkey offers a comprehensive platform that facilitates workflow management, calendar scheduling, and customer communication through text and email. Its software includes features such as automated appointment confirmations, digital vehicle inspections, inventory management, and invoice tracking, which help eliminate double entry and streamline payment processes. The platform is designed for a variety of repair sectors, including auto repair, auto body, motorcycle repair, and more, allowing users to manage customer relationships and operational workflows efficiently. Additionally, Shopmonkey integrates with QuickBooks, enabling customers to make payments in person or online.

RetentionForce is an all-in-one marketing software for small and medium businesses. The state-of-art marketing solution uses conversational technologies/chatbots in Facebook Messenger. The software helps to attract, engage and retain clients via the loyalty program, referral program, customer reviews and feedback collection tool, SMS and Messenger marketing, marketing automation, and more. The result-oriented platform is incredibly easy-to-use, but at the same time it covers all the main marketing needs of the small and medium businesses, that heavily depend on repeat customers RetentionForce minimizes the manual work needed with set it forget it automations and ready to use content templates making it perfectly suitable for small businesses’ needs. DESIRE The system combines 10 tools that seamlessly and automatically work together specifically designed for online and offline businesses. The platform is highly customizable; the businesses can choose to use either of the features or integrate the entire system of powerful marketing tools for sustainable growth. Start from a free plan, and continue to grow with RetentionForce plans and packages, as we have the right solution for every stage of your business.

Netomi develops a conversational artificial intelligence platform designed to enhance customer experiences for brands and businesses. The platform enables seamless interactions on mobile messaging applications, allowing users to make product recommendations, inquire about product availability, and receive assistance with purchases. Additionally, it automates routine customer service tasks across various sectors, including retail, e-commerce, gaming, telecommunications, and travel. Netomi's solutions support multiple channels, such as messaging, chat, email, and voice, and are designed to be easily integrated with popular tools like Zendesk, Salesforce, and Shopify. Founded in 2015 and based in San Mateo, California, with additional offices in New York and Gurugram, India, Netomi has established itself as a leader in customer experience AI, emphasizing operational efficiency and customer satisfaction. Its no-code deployment model allows for quick implementation and scalability, enabling businesses to meet evolving customer expectations effectively.

Typeform is a no-code SaaS platform that provides tools for creating engaging forms, quizzes, surveys, and asynchronous video solutions, allowing companies to foster meaningful interactions with their audiences. Launched in 2012 and headquartered in Barcelona, Spain, with a presence in San Francisco, Typeform facilitates over 500 million digital interactions annually. The platform integrates seamlessly with various business-critical tools, such as HubSpot and Slack, enhancing its utility for users. Typeform's application combines the conversational flow of real-life interactions with the data collection capabilities of web forms, resulting in a more natural user experience. The company employs a distributed workforce of over 450 people globally, focusing on delivering mobile-optimized forms for diverse business applications.

Front is a communication hub that centralizes customer interactions across various digital channels to enhance relationship management. The platform focuses on streamlining conversations by integrating collaboration tools and contextual data from multiple systems, allowing teams to provide timely, accurate, and personalized communications. Over 7,500 businesses, including notable names like Shopify, Airbnb, and Hulu, utilize Front to improve their customer engagement. The company's multi-channel inbox platform specializes in consolidating communication, facilitating internal discussions, and incorporating social features, thus enabling users to chat effectively and save time. By placing customer conversations at the forefront, Front empowers organizations to build stronger relationships through each interaction.

Lever, Inc. is a talent acquisition platform that offers a comprehensive web application designed to streamline the hiring process for organizations. Based in San Francisco, the company provides a suite of tools that facilitate job postings, employee referrals, communication, decision-making, sourcing, interviews, and reporting. Its flagship product, LeverTRM, combines applicant tracking system (ATS) and customer relationship management (CRM) functionalities, allowing talent teams to effectively manage their hiring goals and foster connections with potential candidates. The platform's features, such as Lever Hire and Lever Nurture, help organizations build a robust talent pipeline and maintain meaningful relationships with candidates. Additionally, Lever Analytics provides customized reports and data visualization to support informed decision-making for hiring managers and executives. With a commitment to inclusivity, Lever aims to reduce hiring bias and has successfully supported the recruitment efforts of over 3,800 global companies.

Base built the first scientific sales platform that empowers businesses to grow revenue in a way that’s measurable, repeatable and scalable. Unlike legacy cloud CRM and sales force automation systems, Base offers an all-in-one solution that increases rep adoption rates and data capture across devices. With the ability to analyze big data trends in real-time, Base’s Apollo provides sales leaders with the actionable, quantifiable insights they need to accelerate performance. Base is the #1 rated CRM and sales mobile app in the iOS and Android stores, with more than a quarter of a million app downloads. Base and its team of Sales Scientists help more than 7,000 leading companies across the globe like Cisco, Cook Medical, Dow Chemical, Groupon and Blue Raven Solar take a more scientific approach to sales. The company is venture backed and headquartered in Mountain View, California.

Stack Overflow Ltd operates an online community designed for developers to share programming knowledge and solve coding challenges. Founded in 2008 by Jeff Atwood and Joel Spolsky, the company offers several distinct platforms: Stack Overflow for Teams, which facilitates mission-critical knowledge management; Stack Overflow for Talent and Jobs, providing hiring and employer branding solutions for technology teams; Stack Overflow Advertising, aimed at promoting products and enhancing brand visibility; and Stack Overflow Enterprise, which enables large teams to share and access critical company information securely. Based in London, the company empowers developer communities by enhancing knowledge distribution and fostering collaboration, ultimately increasing efficiency and innovation within organizations.

Truly helps you build AI-Enabled bots that eliminate complex repetitive tasks for reps/managers, reduce manual errors and improve CRM data quality.

Lever, Inc. is a talent acquisition platform that offers a comprehensive web application designed to streamline the hiring process for organizations. Based in San Francisco, the company provides a suite of tools that facilitate job postings, employee referrals, communication, decision-making, sourcing, interviews, and reporting. Its flagship product, LeverTRM, combines applicant tracking system (ATS) and customer relationship management (CRM) functionalities, allowing talent teams to effectively manage their hiring goals and foster connections with potential candidates. The platform's features, such as Lever Hire and Lever Nurture, help organizations build a robust talent pipeline and maintain meaningful relationships with candidates. Additionally, Lever Analytics provides customized reports and data visualization to support informed decision-making for hiring managers and executives. With a commitment to inclusivity, Lever aims to reduce hiring bias and has successfully supported the recruitment efforts of over 3,800 global companies.

Base built the first scientific sales platform that empowers businesses to grow revenue in a way that’s measurable, repeatable and scalable. Unlike legacy cloud CRM and sales force automation systems, Base offers an all-in-one solution that increases rep adoption rates and data capture across devices. With the ability to analyze big data trends in real-time, Base’s Apollo provides sales leaders with the actionable, quantifiable insights they need to accelerate performance. Base is the #1 rated CRM and sales mobile app in the iOS and Android stores, with more than a quarter of a million app downloads. Base and its team of Sales Scientists help more than 7,000 leading companies across the globe like Cisco, Cook Medical, Dow Chemical, Groupon and Blue Raven Solar take a more scientific approach to sales. The company is venture backed and headquartered in Mountain View, California.

Zendesk is a customer service platform that specializes in developing cloud-based software to enhance customer engagement and improve relationships between organizations and their clients. Founded in 2007 and headquartered in San Francisco, California, Zendesk offers a range of products that unify customer communication across multiple channels, including self-service, phone, chat, messaging, and email. This software is designed to be user-friendly and easy to implement, allowing organizations to respond quickly to customer needs and scale as they grow. With over 150,000 customers in various industries and support for more than 30 languages, Zendesk aims to empower businesses to innovate and better understand their customers.

Base built the first scientific sales platform that empowers businesses to grow revenue in a way that’s measurable, repeatable and scalable. Unlike legacy cloud CRM and sales force automation systems, Base offers an all-in-one solution that increases rep adoption rates and data capture across devices. With the ability to analyze big data trends in real-time, Base’s Apollo provides sales leaders with the actionable, quantifiable insights they need to accelerate performance. Base is the #1 rated CRM and sales mobile app in the iOS and Android stores, with more than a quarter of a million app downloads. Base and its team of Sales Scientists help more than 7,000 leading companies across the globe like Cisco, Cook Medical, Dow Chemical, Groupon and Blue Raven Solar take a more scientific approach to sales. The company is venture backed and headquartered in Mountain View, California.

Base built the first scientific sales platform that empowers businesses to grow revenue in a way that’s measurable, repeatable and scalable. Unlike legacy cloud CRM and sales force automation systems, Base offers an all-in-one solution that increases rep adoption rates and data capture across devices. With the ability to analyze big data trends in real-time, Base’s Apollo provides sales leaders with the actionable, quantifiable insights they need to accelerate performance. Base is the #1 rated CRM and sales mobile app in the iOS and Android stores, with more than a quarter of a million app downloads. Base and its team of Sales Scientists help more than 7,000 leading companies across the globe like Cisco, Cook Medical, Dow Chemical, Groupon and Blue Raven Solar take a more scientific approach to sales. The company is venture backed and headquartered in Mountain View, California.

GroupSpaces Limited is a London-based company that offers an online platform designed for managing membership groups, including clubs, charities, professional associations, and alumni networks. Established in 2007, the platform provides a range of features for group leaders, allowing them to organize member records, send newsletters, host forums, manage events, and collect membership fees. With a user base exceeding one million memberships, GroupSpaces aims to simplify the management of various organizations by enabling them to promote their activities online effectively. The company was founded by David Langer and Andy Young, who sought to improve their own experiences managing groups during their time at university. GroupSpaces serves a global customer base and is supported by various investors.