Index Ventures

Tofu is a company that specializes in providing a marketing tool designed to create hyper-personalized, multichannel campaigns for B2B marketing teams. The platform enables users to generate on-brand content that can be scaled across various marketing initiatives. Tofu's marketing playbook automatically ingests and updates critical information about a company's brand, messaging, target personas, and industries, facilitating strategic initiatives and enhancing content scalability. This comprehensive approach not only streamlines the campaign creation process but also aims to improve conversion rates for businesses.

Workflow is a technology company that develops a management platform for streamlining creative work review and approval processes. Its platform offers customizable customer relationship management tools, automation, and seamless integrations, helping organizations optimize workflows, enhance team collaboration, and achieve digital transformation across diverse industries.

Tofu is a company that specializes in providing a marketing tool designed to create hyper-personalized, multichannel campaigns for B2B marketing teams. The platform enables users to generate on-brand content that can be scaled across various marketing initiatives. Tofu's marketing playbook automatically ingests and updates critical information about a company's brand, messaging, target personas, and industries, facilitating strategic initiatives and enhancing content scalability. This comprehensive approach not only streamlines the campaign creation process but also aims to improve conversion rates for businesses.

Upollo enhances subscription business growth by predicting customer behavior such as churn, conversion, and expansion. It analyzes vast amounts of data to provide actionable insights for customer success, sales, and marketing teams.

Boulevard Labs, Inc. specializes in developing a comprehensive management software platform tailored for salons, spas, and other appointment-based businesses. Founded in 2016 and headquartered in West Hollywood, California, Boulevard offers a cloud-based dashboard that provides real-time updates and various applications for staff and receptionists. The platform enhances operational efficiency by enabling staff to manage schedules, communicate with clients, book appointments, and process payments. Additionally, it features tools for client self-scheduling, customer relationship management, marketing, and custom reporting, addressing the unique needs of the beauty and wellness industry. By integrating these functionalities, Boulevard aims to streamline operations, boost sales, and enhance customer experiences in an industry often lacking advanced technological solutions.

Typeform is a no-code SaaS platform that provides tools designed to enhance user engagement and facilitate data collection through interactive online forms, quizzes, surveys, and asynchronous video solutions. Established in 2012 and headquartered in Barcelona, Spain, with an additional office in San Francisco, California, Typeform aims to transform digital interactions into meaningful human connections. The platform is built to deliver a conversational experience, combining the flow of real-life conversations with the efficiency of web forms, thus offering a more engaging user experience. With over 500 million digital interactions annually, Typeform integrates seamlessly with numerous essential business tools, such as HubSpot, Calendly, and Slack, and employs a globally-distributed workforce of more than 450 people.

Workbounce streamlines sales processes by aggregating resources, tools, and information into a single platform. It connects with popular tools like Google Drive, Slack, and Notion, enabling sales teams to quickly find answers needed to close deals.

Double is a business assistance platform that connects busy executives with experienced part-time assistants. The service enables professionals to delegate tasks such as email management, scheduling meetings, managing contacts, and various administrative duties. By utilizing the app, users can streamline their workflow through efficient calendar management, inbox organization, employee recruitment, and event planning. This allows executives to save time and concentrate on their core responsibilities, ultimately enhancing productivity. Double’s focus is on simplifying the delegation process, making it easier for professionals to access the support they need on-demand.

Shopmonkey Inc. is a company that develops a cloud-based shop management software tailored for various types of repair shops, including auto repair, auto body, and motorcycle repair, among others. Founded in 2016 and headquartered in San Jose, California, Shopmonkey's platform offers a comprehensive suite of features such as workflow management, calendar scheduling, automated reminders, and digital vehicle inspections. The software aims to streamline operations by eliminating double entry and ensuring all payment-related processes are tracked within a single system. It also integrates with accounting tools and allows for convenient customer communication through text and email. By facilitating appointment confirmations, invoice sharing, and payment processing, Shopmonkey enhances efficiency and improves customer relations for repair shop owners.

Beamery Ltd. is a London-based company that specializes in recruitment CRM software, designed to enhance talent acquisition, engagement, and retention processes for enterprises. Founded in 2012 and originally known as Seed Jobs Limited, the company rebranded in 2015. Beamery's platform integrates various functions such as sourcing, recruitment marketing, and employer branding, allowing organizations to attract, identify, and engage candidates effectively. It features a Talent Data Platform that leverages AI, graph technology, and deep learning to provide actionable insights into talent dynamics, encompassing candidates, freelancers, and employees. By offering a unified solution, Beamery enables businesses to make informed hiring decisions and improve candidate experiences throughout the hiring journey.

Common Room is a developer of community marketing software that facilitates connections between organizations and their communities. The company's platform leverages advanced signal capture and AI-powered activation agents to enhance engagement and conversion strategies for go-to-market teams. By focusing on person and account identification and enrichment, Common Room enables organizations to identify the right targets and determine optimal engagement times. The software promotes authentic relationships and fosters collaboration and communication, allowing users to cultivate thriving and engaged digital communities.

Boulevard Labs, Inc. specializes in developing a comprehensive management software platform tailored for salons, spas, and other appointment-based businesses. Founded in 2016 and headquartered in West Hollywood, California, Boulevard offers a cloud-based dashboard that provides real-time updates and various applications for staff and receptionists. The platform enhances operational efficiency by enabling staff to manage schedules, communicate with clients, book appointments, and process payments. Additionally, it features tools for client self-scheduling, customer relationship management, marketing, and custom reporting, addressing the unique needs of the beauty and wellness industry. By integrating these functionalities, Boulevard aims to streamline operations, boost sales, and enhance customer experiences in an industry often lacking advanced technological solutions.

Common Room is a developer of community marketing software that facilitates connections between organizations and their communities. The company's platform leverages advanced signal capture and AI-powered activation agents to enhance engagement and conversion strategies for go-to-market teams. By focusing on person and account identification and enrichment, Common Room enables organizations to identify the right targets and determine optimal engagement times. The software promotes authentic relationships and fosters collaboration and communication, allowing users to cultivate thriving and engaged digital communities.

Shopmonkey Inc. is a company that develops a cloud-based shop management software tailored for various types of repair shops, including auto repair, auto body, and motorcycle repair, among others. Founded in 2016 and headquartered in San Jose, California, Shopmonkey's platform offers a comprehensive suite of features such as workflow management, calendar scheduling, automated reminders, and digital vehicle inspections. The software aims to streamline operations by eliminating double entry and ensuring all payment-related processes are tracked within a single system. It also integrates with accounting tools and allows for convenient customer communication through text and email. By facilitating appointment confirmations, invoice sharing, and payment processing, Shopmonkey enhances efficiency and improves customer relations for repair shop owners.

Stack Overflow is a company that operates an online platform and community for developers to learn, ask, and share programming knowledge. It offers complementary products including Stack Overflow for Teams, a knowledge-management platform for mission-critical information; Stack Overflow for Talent and Jobs, a hiring and employer-branding solution for technology teams; Stack Overflow Advertising for product promotion; and Stack Overflow Enterprise, a private, centralized space for large teams to collaborate and access critical company information. The platform also supports private knowledge sharing and helps developers solve coding problems as well as discover job opportunities, contributing to both individual learning and organizational efficiency.

Notion is an online productivity and collaboration platform that unifies note-taking, task management, and database functionality within a single workspace. It enables users to create customizable workspaces for personal organization, projects, and team collaboration, supported by templates for tasks such as CRM, personal finance, and content management. The platform integrates with external tools like Google Calendar, Slack, and GitHub, expanding its reach across apps and services. Notion also offers AI-assisted features to help with writing and productivity tasks. Designed as an all-in-one solution for planning, writing, collaborating, and organizing work, Notion supports individuals and teams in managing workflows more systematically and improving overall productivity.

Common Room is a developer of community marketing software that facilitates connections between organizations and their communities. The company's platform leverages advanced signal capture and AI-powered activation agents to enhance engagement and conversion strategies for go-to-market teams. By focusing on person and account identification and enrichment, Common Room enables organizations to identify the right targets and determine optimal engagement times. The software promotes authentic relationships and fosters collaboration and communication, allowing users to cultivate thriving and engaged digital communities.

Iterable is an AI-powered customer communication platform for mid-market and enterprise B2C brands, enabling cross-channel messaging across email, mobile, social and the web. The platform uses behavioral data and proprietary algorithms to determine optimal timing for engagement, supports real-time segmentation, automation, personalization and A/B testing, and facilitates lifecycle campaigns that activate customers at scale. It targets e-commerce, media, financial services and political campaigns, providing growth marketing solutions such as shopping cart abandonment and transactional messaging. By harmonizing communications and focusing on timely, contextually relevant interactions, Iterable helps organizations drive personalized customer experiences while avoiding channel fatigue.

Boulevard Labs, Inc. specializes in developing a comprehensive management software platform tailored for salons, spas, and other appointment-based businesses. Founded in 2016 and headquartered in West Hollywood, California, Boulevard offers a cloud-based dashboard that provides real-time updates and various applications for staff and receptionists. The platform enhances operational efficiency by enabling staff to manage schedules, communicate with clients, book appointments, and process payments. Additionally, it features tools for client self-scheduling, customer relationship management, marketing, and custom reporting, addressing the unique needs of the beauty and wellness industry. By integrating these functionalities, Boulevard aims to streamline operations, boost sales, and enhance customer experiences in an industry often lacking advanced technological solutions.

Shopmonkey Inc. is a company that develops a cloud-based shop management software tailored for various types of repair shops, including auto repair, auto body, and motorcycle repair, among others. Founded in 2016 and headquartered in San Jose, California, Shopmonkey's platform offers a comprehensive suite of features such as workflow management, calendar scheduling, automated reminders, and digital vehicle inspections. The software aims to streamline operations by eliminating double entry and ensuring all payment-related processes are tracked within a single system. It also integrates with accounting tools and allows for convenient customer communication through text and email. By facilitating appointment confirmations, invoice sharing, and payment processing, Shopmonkey enhances efficiency and improves customer relations for repair shop owners.

RetentionForce is a comprehensive marketing software solution tailored for small and medium-sized businesses aiming to enhance customer loyalty and retention. The platform utilizes advanced conversational technologies, including chatbots on Facebook Messenger, to facilitate engagement with clients through various tools such as loyalty and referral programs, customer reviews and feedback collection, and SMS marketing. Designed to simplify marketing efforts, RetentionForce minimizes manual tasks with its automated features and pre-designed content templates, making it accessible for businesses reliant on repeat customers. The software integrates ten distinct tools that work cohesively to support both online and offline operations, allowing users to customize their marketing approach by selecting specific features or adopting the entire suite for sustained growth. With scalable plans starting from a free option, RetentionForce provides solutions suitable for every stage of a business’s development.

Double is a business assistance platform that connects busy executives with experienced part-time assistants. The service enables professionals to delegate tasks such as email management, scheduling meetings, managing contacts, and various administrative duties. By utilizing the app, users can streamline their workflow through efficient calendar management, inbox organization, employee recruitment, and event planning. This allows executives to save time and concentrate on their core responsibilities, ultimately enhancing productivity. Double’s focus is on simplifying the delegation process, making it easier for professionals to access the support they need on-demand.

Iterable is an AI-powered customer communication platform for mid-market and enterprise B2C brands, enabling cross-channel messaging across email, mobile, social and the web. The platform uses behavioral data and proprietary algorithms to determine optimal timing for engagement, supports real-time segmentation, automation, personalization and A/B testing, and facilitates lifecycle campaigns that activate customers at scale. It targets e-commerce, media, financial services and political campaigns, providing growth marketing solutions such as shopping cart abandonment and transactional messaging. By harmonizing communications and focusing on timely, contextually relevant interactions, Iterable helps organizations drive personalized customer experiences while avoiding channel fatigue.

Netomi is a company that specializes in developing a conversational artificial intelligence platform aimed at enhancing customer experience in commerce. Founded in 2015 and headquartered in San Mateo, California, with additional offices in New York and Gurugram, Netomi provides a no-code solution that integrates seamlessly with various platforms, including Zendesk, Salesforce, and Shopify. Its technology enables brands and businesses to automate customer interactions across multiple channels, such as mobile messaging, chat, email, and voice, allowing them to make product recommendations, answer queries about availability, and assist with purchases. Netomi's platform is designed to improve customer satisfaction and operational efficiency while reducing costs and reliance on developers. The company has established itself as a leader in customer experience AI, leveraging advanced AI technologies to help enterprises meet evolving customer expectations and deliver exceptional service.

Beamery Ltd. is a London-based company that specializes in recruitment CRM software, designed to enhance talent acquisition, engagement, and retention processes for enterprises. Founded in 2012 and originally known as Seed Jobs Limited, the company rebranded in 2015. Beamery's platform integrates various functions such as sourcing, recruitment marketing, and employer branding, allowing organizations to attract, identify, and engage candidates effectively. It features a Talent Data Platform that leverages AI, graph technology, and deep learning to provide actionable insights into talent dynamics, encompassing candidates, freelancers, and employees. By offering a unified solution, Beamery enables businesses to make informed hiring decisions and improve candidate experiences throughout the hiring journey.

Typeform is a no-code SaaS platform that provides tools designed to enhance user engagement and facilitate data collection through interactive online forms, quizzes, surveys, and asynchronous video solutions. Established in 2012 and headquartered in Barcelona, Spain, with an additional office in San Francisco, California, Typeform aims to transform digital interactions into meaningful human connections. The platform is built to deliver a conversational experience, combining the flow of real-life conversations with the efficiency of web forms, thus offering a more engaging user experience. With over 500 million digital interactions annually, Typeform integrates seamlessly with numerous essential business tools, such as HubSpot, Calendly, and Slack, and employs a globally-distributed workforce of more than 450 people.

Beamery Ltd. is a London-based company that specializes in recruitment CRM software, designed to enhance talent acquisition, engagement, and retention processes for enterprises. Founded in 2012 and originally known as Seed Jobs Limited, the company rebranded in 2015. Beamery's platform integrates various functions such as sourcing, recruitment marketing, and employer branding, allowing organizations to attract, identify, and engage candidates effectively. It features a Talent Data Platform that leverages AI, graph technology, and deep learning to provide actionable insights into talent dynamics, encompassing candidates, freelancers, and employees. By offering a unified solution, Beamery enables businesses to make informed hiring decisions and improve candidate experiences throughout the hiring journey.

Netomi is a company that specializes in developing a conversational artificial intelligence platform aimed at enhancing customer experience in commerce. Founded in 2015 and headquartered in San Mateo, California, with additional offices in New York and Gurugram, Netomi provides a no-code solution that integrates seamlessly with various platforms, including Zendesk, Salesforce, and Shopify. Its technology enables brands and businesses to automate customer interactions across multiple channels, such as mobile messaging, chat, email, and voice, allowing them to make product recommendations, answer queries about availability, and assist with purchases. Netomi's platform is designed to improve customer satisfaction and operational efficiency while reducing costs and reliance on developers. The company has established itself as a leader in customer experience AI, leveraging advanced AI technologies to help enterprises meet evolving customer expectations and deliver exceptional service.

Iterable is an AI-powered customer communication platform for mid-market and enterprise B2C brands, enabling cross-channel messaging across email, mobile, social and the web. The platform uses behavioral data and proprietary algorithms to determine optimal timing for engagement, supports real-time segmentation, automation, personalization and A/B testing, and facilitates lifecycle campaigns that activate customers at scale. It targets e-commerce, media, financial services and political campaigns, providing growth marketing solutions such as shopping cart abandonment and transactional messaging. By harmonizing communications and focusing on timely, contextually relevant interactions, Iterable helps organizations drive personalized customer experiences while avoiding channel fatigue.

Front is a communication hub that centralizes customer interactions across various digital channels to enhance relationship management. The platform focuses on streamlining conversations by integrating collaboration tools and contextual data from multiple systems, allowing teams to provide timely, accurate, and personalized communications. Over 7,500 businesses, including notable names like Shopify, Airbnb, and Hulu, utilize Front to improve their customer engagement. The company's multi-channel inbox platform specializes in consolidating communication, facilitating internal discussions, and incorporating social features, thus enabling users to chat effectively and save time. By placing customer conversations at the forefront, Front empowers organizations to build stronger relationships through each interaction.

Lever, Inc. is a talent acquisition company based in San Francisco, California, that offers a comprehensive web application designed to streamline the hiring process. The platform integrates applicant tracking system (ATS) and customer relationship management (CRM) capabilities into a single product, known as LeverTRM. It provides a range of tools for talent teams, including job postings, referrals, interview scheduling, and decision-making workflows. Lever also features analytics for data visualization and customized reporting, which aid in making informed strategic hiring decisions. The platform emphasizes inclusivity in hiring, aiming to reduce bias and foster authentic relationships between companies and potential candidates. Lever serves over 3,800 organizations globally, including notable companies such as Netflix, Atlassian, KPMG, and McGraw-Hill Education.

Base is a next-generation customer relationship management (CRM) and sales tracking software designed to help businesses enhance revenue growth in a measurable and scalable manner. Unlike traditional CRM systems, Base provides an all-in-one solution that improves user adoption and data capture across multiple devices. Its platform includes Apollo, a feature that allows sales leaders to analyze big data trends in real-time, offering actionable insights to boost performance. With over a quarter of a million downloads, Base is recognized as the top-rated CRM and sales mobile application on both iOS and Android platforms. The company supports more than 7,000 businesses worldwide, including notable clients such as Cisco, Dow Chemical, and Groupon, by promoting a scientific approach to sales. Headquartered in Mountain View, California, Base is backed by venture capital funding.

Typeform is a no-code SaaS platform that provides tools designed to enhance user engagement and facilitate data collection through interactive online forms, quizzes, surveys, and asynchronous video solutions. Established in 2012 and headquartered in Barcelona, Spain, with an additional office in San Francisco, California, Typeform aims to transform digital interactions into meaningful human connections. The platform is built to deliver a conversational experience, combining the flow of real-life conversations with the efficiency of web forms, thus offering a more engaging user experience. With over 500 million digital interactions annually, Typeform integrates seamlessly with numerous essential business tools, such as HubSpot, Calendly, and Slack, and employs a globally-distributed workforce of more than 450 people.

Stack Overflow is a company that operates an online platform and community for developers to learn, ask, and share programming knowledge. It offers complementary products including Stack Overflow for Teams, a knowledge-management platform for mission-critical information; Stack Overflow for Talent and Jobs, a hiring and employer-branding solution for technology teams; Stack Overflow Advertising for product promotion; and Stack Overflow Enterprise, a private, centralized space for large teams to collaborate and access critical company information. The platform also supports private knowledge sharing and helps developers solve coding problems as well as discover job opportunities, contributing to both individual learning and organizational efficiency.

Truly helps you build AI-Enabled bots that eliminate complex repetitive tasks for reps/managers, reduce manual errors and improve CRM data quality.

Lever, Inc. is a talent acquisition company based in San Francisco, California, that offers a comprehensive web application designed to streamline the hiring process. The platform integrates applicant tracking system (ATS) and customer relationship management (CRM) capabilities into a single product, known as LeverTRM. It provides a range of tools for talent teams, including job postings, referrals, interview scheduling, and decision-making workflows. Lever also features analytics for data visualization and customized reporting, which aid in making informed strategic hiring decisions. The platform emphasizes inclusivity in hiring, aiming to reduce bias and foster authentic relationships between companies and potential candidates. Lever serves over 3,800 organizations globally, including notable companies such as Netflix, Atlassian, KPMG, and McGraw-Hill Education.

Base is a next-generation customer relationship management (CRM) and sales tracking software designed to help businesses enhance revenue growth in a measurable and scalable manner. Unlike traditional CRM systems, Base provides an all-in-one solution that improves user adoption and data capture across multiple devices. Its platform includes Apollo, a feature that allows sales leaders to analyze big data trends in real-time, offering actionable insights to boost performance. With over a quarter of a million downloads, Base is recognized as the top-rated CRM and sales mobile application on both iOS and Android platforms. The company supports more than 7,000 businesses worldwide, including notable clients such as Cisco, Dow Chemical, and Groupon, by promoting a scientific approach to sales. Headquartered in Mountain View, California, Base is backed by venture capital funding.

Erply is a provider of SaaS-based solutions focused on retail inventory management, enabling businesses to efficiently handle data across physical stores, online platforms, and warehouses. Founded in 2009 and headquartered in London, the company offers a comprehensive software platform that includes point-of-sale capabilities and real-time dashboards, allowing clients to manage inventory, fulfill orders, and track sales effectively. Erply's solutions cater to a diverse range of industries, including retail, automotive services, beauty salons, and food establishments, helping them build customer relationships and streamline operations. The software is designed to integrate seamlessly with various accounting systems and e-commerce platforms, as well as support mobile payment processing for enhanced transaction flexibility.

Base is a next-generation customer relationship management (CRM) and sales tracking software designed to help businesses enhance revenue growth in a measurable and scalable manner. Unlike traditional CRM systems, Base provides an all-in-one solution that improves user adoption and data capture across multiple devices. Its platform includes Apollo, a feature that allows sales leaders to analyze big data trends in real-time, offering actionable insights to boost performance. With over a quarter of a million downloads, Base is recognized as the top-rated CRM and sales mobile application on both iOS and Android platforms. The company supports more than 7,000 businesses worldwide, including notable clients such as Cisco, Dow Chemical, and Groupon, by promoting a scientific approach to sales. Headquartered in Mountain View, California, Base is backed by venture capital funding.

Base is a next-generation customer relationship management (CRM) and sales tracking software designed to help businesses enhance revenue growth in a measurable and scalable manner. Unlike traditional CRM systems, Base provides an all-in-one solution that improves user adoption and data capture across multiple devices. Its platform includes Apollo, a feature that allows sales leaders to analyze big data trends in real-time, offering actionable insights to boost performance. With over a quarter of a million downloads, Base is recognized as the top-rated CRM and sales mobile application on both iOS and Android platforms. The company supports more than 7,000 businesses worldwide, including notable clients such as Cisco, Dow Chemical, and Groupon, by promoting a scientific approach to sales. Headquartered in Mountain View, California, Base is backed by venture capital funding.

NationBuilder is a software platform for leaders and organizations to power campaigns, movements, and communities. The platform unifies website content, email communications, live programming, social insights, and people management in one system, enabling real-time data-driven decision making and simpler operations. By consolidating several tools into a single scalable platform, it supports advocacy groups, nonprofits, and political campaigns in engaging supporters, coordinating volunteers, and tracking performance across channels. The company is headquartered in downtown Los Angeles and maintains offices in New York, Washington, DC, Vancouver, and London.

Stack Overflow is a company that operates an online platform and community for developers to learn, ask, and share programming knowledge. It offers complementary products including Stack Overflow for Teams, a knowledge-management platform for mission-critical information; Stack Overflow for Talent and Jobs, a hiring and employer-branding solution for technology teams; Stack Overflow Advertising for product promotion; and Stack Overflow Enterprise, a private, centralized space for large teams to collaborate and access critical company information. The platform also supports private knowledge sharing and helps developers solve coding problems as well as discover job opportunities, contributing to both individual learning and organizational efficiency.

Desk.com is an online customer service software and support ticket help desk application designed for small businesses and rapidly growing companies. Founded in 2009 and based in San Francisco, California, it provides a multi-channel support platform that facilitates communication through email, social media, chat, discussion boards, and phone support. The company offers a self-service portal that includes support articles, community-driven questions and answers, and a personalized dashboard for tracking interactions. Additionally, Desk.com features configurable widgets to showcase relevant content and updates. As a subsidiary of Salesforce.com, it aims to enhance customer support experiences by equipping businesses with essential collaboration tools and a mobile application to address customer inquiries effectively.

GroupSpaces Limited is a London-based company that offers a self-service online platform for managing membership groups, including clubs, charities, professional associations, and alumni networks. Founded in 2007, the company aims to simplify the administration of these groups by providing tools that allow leaders and committees to manage member records, send newsletters, host forums, organize events, and collect membership fees. GroupSpaces' software supports over 1 million memberships across various sectors, helping users effectively manage their activities and enhance their online presence. The company was established to address challenges faced by its founders during their time at Oxford University, and it serves a global customer base.

Erply is a provider of SaaS-based solutions focused on retail inventory management, enabling businesses to efficiently handle data across physical stores, online platforms, and warehouses. Founded in 2009 and headquartered in London, the company offers a comprehensive software platform that includes point-of-sale capabilities and real-time dashboards, allowing clients to manage inventory, fulfill orders, and track sales effectively. Erply's solutions cater to a diverse range of industries, including retail, automotive services, beauty salons, and food establishments, helping them build customer relationships and streamline operations. The software is designed to integrate seamlessly with various accounting systems and e-commerce platforms, as well as support mobile payment processing for enhanced transaction flexibility.