Onepilot is a company that specializes in customer support software designed to enhance efficiency for both large corporations and small to medium-sized enterprises (SMEs). Its platform offers a ticketing system that ensures a fast and human response to customer inquiries around the clock. By providing instant and qualified answers, Onepilot enables agents to resolve complex issues swiftly, often in just minutes. The software also features transparent pricing, channel flexibility, integrated tools, and detailed analytics, which help clients address specific business challenges, improve customer experience, and potentially increase sales by up to 20% while reducing average response times by half.
Onepilot
Seed Round in 2021
Onepilot is a company that specializes in customer support software designed to enhance efficiency for both large corporations and small to medium-sized enterprises (SMEs). Its platform offers a ticketing system that ensures a fast and human response to customer inquiries around the clock. By providing instant and qualified answers, Onepilot enables agents to resolve complex issues swiftly, often in just minutes. The software also features transparent pricing, channel flexibility, integrated tools, and detailed analytics, which help clients address specific business challenges, improve customer experience, and potentially increase sales by up to 20% while reducing average response times by half.
Onepilot
Seed Round in 2021
Onepilot is a company that specializes in customer support software designed to enhance efficiency for both large corporations and small to medium-sized enterprises (SMEs). Its platform offers a ticketing system that ensures a fast and human response to customer inquiries around the clock. By providing instant and qualified answers, Onepilot enables agents to resolve complex issues swiftly, often in just minutes. The software also features transparent pricing, channel flexibility, integrated tools, and detailed analytics, which help clients address specific business challenges, improve customer experience, and potentially increase sales by up to 20% while reducing average response times by half.
Dreamlines
Series E in 2018
Dreamlines, established in 2012, is a leading online travel agency specializing in cruise bookings. With a strong presence in Europe and expanding globally, the company operates in 12 countries across five continents, serving customers in more than 100 countries. Dreamlines offers a wide range of cruises, enabling customers to search, compare, and book online, while providing independent advice to help them make informed decisions. The company's in-house developed GDS/CRM system caters to the specific demands of the cruise industry, enhancing customer satisfaction and streamlining global operations. Additionally, Dreamlines' own tour operator business offers unique cruise packages created by experienced cruise experts, exclusively available on their platform.
Dreamlines
Venture Round in 2017
Dreamlines, established in 2012, is a leading online travel agency specializing in cruise bookings. With a strong presence in Europe and expanding globally, the company operates in 12 countries across five continents, serving customers in more than 100 countries. Dreamlines offers a wide range of cruises, enabling customers to search, compare, and book online, while providing independent advice to help them make informed decisions. The company's in-house developed GDS/CRM system caters to the specific demands of the cruise industry, enhancing customer satisfaction and streamlining global operations. Additionally, Dreamlines' own tour operator business offers unique cruise packages created by experienced cruise experts, exclusively available on their platform.
Dreamlines
Series B in 2013
Dreamlines, established in 2012, is a leading online travel agency specializing in cruise bookings. With a strong presence in Europe and expanding globally, the company operates in 12 countries across five continents, serving customers in more than 100 countries. Dreamlines offers a wide range of cruises, enabling customers to search, compare, and book online, while providing independent advice to help them make informed decisions. The company's in-house developed GDS/CRM system caters to the specific demands of the cruise industry, enhancing customer satisfaction and streamlining global operations. Additionally, Dreamlines' own tour operator business offers unique cruise packages created by experienced cruise experts, exclusively available on their platform.
Eventbrite
Series A in 2008
Eventbrite operates a global online platform enabling users to discover, create, and manage events. Its services include ticketing, registration, promotion, and event planning tools, catering to various event types such as music festivals, conferences, workshops, and more. Founded in 2006, Eventbrite is headquartered in San Francisco.
TripIt is a travel management service that simplifies trip planning. Users forward confirmation emails for flights, hotels, cars, etc., to TripIt, which then consolidates these into a master itinerary. This itinerary can be accessed online, printed, or shared with others in the user's network. The platform integrates travel information from diverse sources, making it easier for users to organize and manage their trips.