FJ Labs

FJ Labs is a venture capital firm based in New York, founded in 2015 by Fabrice Grinda. The firm is stage-agnostic, primarily focusing on marketplaces and consumer-facing startups across various sectors, including B2B, B2C, financial services, mobile technology, advertisement technology, e-commerce, food technology, gaming, health technology, real estate technology, restaurant technology, ridesharing, software as a service, and virtual reality. FJ Labs typically invests in seed and Series A rounds, with investment amounts ranging from $50,000 to $5,000,000.

Matias Barbero

Investor

William Guillouard

Venture Partner

Arne Halleraker

Principal

Christopher Keshian

Investor

Daniel Simon

venture Partner

Güimar Vaca Sittic

Venture Partner

Jose Marin

Co-Founder

Past deals in Messaging

OTPless

Seed Round in 2024
OTPless is a software company that develops SaaS products which enables users to log into various platforms using WhatsApp. They have officially partnered with WhatsApp to make their product safe, reliable and efficient. They are a young and dynamic company looking to revolutionize logging in as we know it. OTPless is headquartered in Delhi, India and was founded in 2021.

LuzIA

Series A in 2023
Luzia has developed an AI platform that specializes in transcribing audio messages on WhatsApp. The platform features a user-friendly chatbot accessible through WhatsApp, which can respond to inquiries across diverse topics, generate text, translate languages, and create creative content. This technology empowers users to efficiently perform a variety of tasks, enhancing communication and information access within the WhatsApp environment.

LuzIA

Seed Round in 2023
Luzia has developed an AI platform that specializes in transcribing audio messages on WhatsApp. The platform features a user-friendly chatbot accessible through WhatsApp, which can respond to inquiries across diverse topics, generate text, translate languages, and create creative content. This technology empowers users to efficiently perform a variety of tasks, enhancing communication and information access within the WhatsApp environment.

User Interviews

Series B in 2022
User Interviews, Inc. operates a platform that facilitates the recruitment of participants for product testing and market research. The company offers a flexible recruiting tool called Recruit, which caters to a variety of research needs, and Research Hub, a centralized system for managing research participants. Additionally, User Interviews provides a UX Research field guide that serves as a resource for researchers, designers, and product managers, regardless of their experience level. Founded in 2013 and based in Brooklyn, New York, User Interviews, Inc. was previously known as MobileSuites, Inc. and rebranded in August 2015. The platform simplifies the recruitment process by providing access to diverse demographics and professions, incorporating features such as screener surveys, calendars, incentives, and messaging tools. Users can also create a Research CRM at no cost for up to 100 contacts, enhancing the efficiency of participant management.

Channel AI

Series A in 2022
Building the truly open AI messaging platform

Lara AI

Pre Seed Round in 2021
Lara AI is an AI-powered HR member that helps companies reduce turnover and enhance HR team efficiency. Lara is introduced into the company as the new AI-powered HR Business Partner, available to all employees in stores, locations, or working remotely, accessible via WhatsApp, Teams, Slack, and various messaging apps. Thanks to Lara, companies can automate: - Real-time measurement of employee engagement, sharing real-time analytics with HR and managers. - Support for employees: from answering frequently asked questions to managing requests and simplifying task submissions. - Automating internal communications.

Meesho

Series E in 2021
Meesho operates as an online reselling platform that enables anyone to start a business without investment. Meesho connects manufacturers, wholesalers, and suppliers with resellers who use social media platforms like WhatsApp and Facebook to sell products to their network of friends and family. The company was founded in 2015 by Vidit Aatrey and Sanjeev Barnwa and is headquartered in Bangalore, Karnataka.

User Interviews

Series A in 2021
User Interviews, Inc. operates a platform that facilitates the recruitment of participants for product testing and market research. The company offers a flexible recruiting tool called Recruit, which caters to a variety of research needs, and Research Hub, a centralized system for managing research participants. Additionally, User Interviews provides a UX Research field guide that serves as a resource for researchers, designers, and product managers, regardless of their experience level. Founded in 2013 and based in Brooklyn, New York, User Interviews, Inc. was previously known as MobileSuites, Inc. and rebranded in August 2015. The platform simplifies the recruitment process by providing access to diverse demographics and professions, incorporating features such as screener surveys, calendars, incentives, and messaging tools. Users can also create a Research CRM at no cost for up to 100 contacts, enhancing the efficiency of participant management.

Gorgias

Series B in 2020
Gorgias is a customer service platform tailored for ecommerce businesses, aimed at enhancing customer interactions through advanced automation and AI features. Established in 2015, Gorgias has expanded from a small team to over 250 employees across eight international offices. The platform allows online stores to manage customer support seamlessly across various channels, including email, voice, SMS, live chat, and social media. By utilizing machine learning, Gorgias helps merchants streamline their customer support processes, offering tools that suggest solutions and create templates for efficient communication. Serving more than 12,000 merchants, including well-known brands like Steve Madden and Glossier, Gorgias stands out as a certified B Corporation, committed to sustainable and equitable workplace practices.

Octane AI

Venture Round in 2020
Octane AI, Inc. is a company that specializes in conversational marketing automation for e-commerce. Founded in 2016 and based in Irvine, California, it provides an all-in-one platform that enables merchants to create engaging quizzes, collect data, and implement personalized marketing through Facebook Messenger and SMS. The platform facilitates chatbot creation, allowing users to integrate various content sources such as YouTube, blogs, and Google Sheets, enhancing customer interaction and service. Trusted by over 1,000 brands on Shopify, Octane AI focuses on personalizing the customer journey to improve connection, conversion, and retention. The company operates in a remote work environment with team members located in more than ten countries and is backed by prominent Silicon Valley investors.

User Interviews

Seed Round in 2019
User Interviews, Inc. operates a platform that facilitates the recruitment of participants for product testing and market research. The company offers a flexible recruiting tool called Recruit, which caters to a variety of research needs, and Research Hub, a centralized system for managing research participants. Additionally, User Interviews provides a UX Research field guide that serves as a resource for researchers, designers, and product managers, regardless of their experience level. Founded in 2013 and based in Brooklyn, New York, User Interviews, Inc. was previously known as MobileSuites, Inc. and rebranded in August 2015. The platform simplifies the recruitment process by providing access to diverse demographics and professions, incorporating features such as screener surveys, calendars, incentives, and messaging tools. Users can also create a Research CRM at no cost for up to 100 contacts, enhancing the efficiency of participant management.

Angel.ai

Series A in 2015
Angel.ai, founded in February 2015, operates as a free, text message-based personal concierge service that connects users with trained operators to fulfill various requests around the clock. Utilizing Human Assisted Artificial Intelligence, the service allows clients to make requests via SMS for a wide range of tasks, including ordering food, making travel bookings, and securing restaurant reservations, all without any hidden fees or markups. Angel.ai is designed to save users time and simplify everyday tasks by providing efficient and convenient assistance whenever needed. Despite rumors of an acquisition by Amazon in 2016, the company has continued to operate independently.
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