FirstMark Capital

Momentum is an AI-powered platform that analyzes sales conversations and customer interactions to generate real-time summaries, insights, and actionable feedback, while automating data capture. It integrates with tools such as Salesforce, Slack, Gong, Outreach, and Stripe to centralize information and streamline workflows. By supporting revenue orchestration for go-to-market teams, Momentum helps mid-market and enterprise organizations reduce manual tasks, maintain consistent execution, and accelerate outcomes. The solution aims to improve efficiency and decision-making in sales operations by providing timely guidance, enabling teams to act on insights with confidence.

POSH operates a comprehensive event management and ticketing platform tailored for live experiences. Its white-label solution simplifies the event hosting process for nightlife curators by providing tools for marketing and customer management. The platform features automated SMS, email, and social media marketing capabilities, allowing hosts to efficiently reach their audience while concentrating on their brand and event production. Additionally, POSH includes a promoter management system, attendee segmentation, integrated customer relationship management, and artificial intelligence-driven ticket pricing, enabling clients to effectively organize and manage their events. This combination of features supports hosts in expanding their audience and enhancing the overall event experience.

Vendelux offers an AI-driven platform that empowers marketers to make data-informed decisions about event attendance, sponsorships, and hosting. By integrating customer relationship management (CRM) data with a proprietary database of over 30,000 events, Vendelux helps businesses identify their prospects, customers, and competitors at various events worldwide.

Frame Technology, Inc. develops a SaaS solution that enables companies to gain real-time insights from customer interactions across various communication channels. The company's platform, known as Frame, acts as an early warning system by identifying prioritized customer feedback, key themes, and team behaviors that require attention, ultimately enhancing the customer experience and reducing churn. Additionally, Frame facilitates the collection, unification, and analysis of chat and email content, thereby supporting improvements in sales, service, and customer retention. Founded in 2016 and headquartered in New York, Frame Technology also has offices in Singapore, reflecting its commitment to enhancing business communications through structured analytics that inform decision-making and optimize performance in message-based interactions.

Alloy Automation is a no-code platform that facilitates the creation and management of integrations for various software-as-a-service (SaaS) applications. Launched in 2019, Alloy enables businesses to efficiently connect sales, marketing, customer support, and messaging applications while automating complex workflows without the need for coding. This approach allows companies to streamline operations, reduce manual tasks, and focus on growth. Alloy's platform is utilized by notable clients, including Amazon and Gorgias, to expedite the deployment of user-facing integrations, offering a significant advantage over in-house development. The company has received substantial backing from prominent investors, including a16z and Y Combinator.

ActionIQ is an enterprise customer data platform that enables marketers, analysts, and technologists to capture, unify, and activate customer data across channels. The cloud-based platform integrates multiple data sources, including email, CRM, and clickstream, and centralizes them on an analytics dashboard to support building, testing, and launching personalized campaigns without writing code or relying on IT. It provides data access, analytics, and campaigning tools to create cross-channel experiences for retail, media and entertainment, subscription services, and telecommunications clients. Headquartered in New York with an additional office in San Francisco, ActionIQ focuses on scalable, data-driven marketing that speeds up campaign creation and measurement through a unified CDP rather than marketing clouds. It aims to fill the gaps left by traditional marketing platforms by delivering rapid, individualized campaigns across channels.

Klara operates an end-to-end patient engagement platform tailored for healthcare organizations, facilitating efficient communication between practitioners and patients. The platform allows healthcare teams to provide virtual care, collaborate internally, and automate various front-desk tasks, streamlining workflows and enhancing the patient experience throughout the care journey. Used by thousands of healthcare teams across over 40 specialties, Klara aims to improve operational efficiency and support the growth of patient volume while ensuring easy access to practices and centralized management of administrative responsibilities.

Frame Technology, Inc. develops a SaaS solution that enables companies to gain real-time insights from customer interactions across various communication channels. The company's platform, known as Frame, acts as an early warning system by identifying prioritized customer feedback, key themes, and team behaviors that require attention, ultimately enhancing the customer experience and reducing churn. Additionally, Frame facilitates the collection, unification, and analysis of chat and email content, thereby supporting improvements in sales, service, and customer retention. Founded in 2016 and headquartered in New York, Frame Technology also has offices in Singapore, reflecting its commitment to enhancing business communications through structured analytics that inform decision-making and optimize performance in message-based interactions.

ActionIQ is an enterprise customer data platform that enables marketers, analysts, and technologists to capture, unify, and activate customer data across channels. The cloud-based platform integrates multiple data sources, including email, CRM, and clickstream, and centralizes them on an analytics dashboard to support building, testing, and launching personalized campaigns without writing code or relying on IT. It provides data access, analytics, and campaigning tools to create cross-channel experiences for retail, media and entertainment, subscription services, and telecommunications clients. Headquartered in New York with an additional office in San Francisco, ActionIQ focuses on scalable, data-driven marketing that speeds up campaign creation and measurement through a unified CDP rather than marketing clouds. It aims to fill the gaps left by traditional marketing platforms by delivering rapid, individualized campaigns across channels.

Klara operates an end-to-end patient engagement platform tailored for healthcare organizations, facilitating efficient communication between practitioners and patients. The platform allows healthcare teams to provide virtual care, collaborate internally, and automate various front-desk tasks, streamlining workflows and enhancing the patient experience throughout the care journey. Used by thousands of healthcare teams across over 40 specialties, Klara aims to improve operational efficiency and support the growth of patient volume while ensuring easy access to practices and centralized management of administrative responsibilities.

ActionIQ is an enterprise customer data platform that enables marketers, analysts, and technologists to capture, unify, and activate customer data across channels. The cloud-based platform integrates multiple data sources, including email, CRM, and clickstream, and centralizes them on an analytics dashboard to support building, testing, and launching personalized campaigns without writing code or relying on IT. It provides data access, analytics, and campaigning tools to create cross-channel experiences for retail, media and entertainment, subscription services, and telecommunications clients. Headquartered in New York with an additional office in San Francisco, ActionIQ focuses on scalable, data-driven marketing that speeds up campaign creation and measurement through a unified CDP rather than marketing clouds. It aims to fill the gaps left by traditional marketing platforms by delivering rapid, individualized campaigns across channels.

ActionIQ is an enterprise customer data platform that enables marketers, analysts, and technologists to capture, unify, and activate customer data across channels. The cloud-based platform integrates multiple data sources, including email, CRM, and clickstream, and centralizes them on an analytics dashboard to support building, testing, and launching personalized campaigns without writing code or relying on IT. It provides data access, analytics, and campaigning tools to create cross-channel experiences for retail, media and entertainment, subscription services, and telecommunications clients. Headquartered in New York with an additional office in San Francisco, ActionIQ focuses on scalable, data-driven marketing that speeds up campaign creation and measurement through a unified CDP rather than marketing clouds. It aims to fill the gaps left by traditional marketing platforms by delivering rapid, individualized campaigns across channels.

Frame Technology, Inc. develops a SaaS solution that enables companies to gain real-time insights from customer interactions across various communication channels. The company's platform, known as Frame, acts as an early warning system by identifying prioritized customer feedback, key themes, and team behaviors that require attention, ultimately enhancing the customer experience and reducing churn. Additionally, Frame facilitates the collection, unification, and analysis of chat and email content, thereby supporting improvements in sales, service, and customer retention. Founded in 2016 and headquartered in New York, Frame Technology also has offices in Singapore, reflecting its commitment to enhancing business communications through structured analytics that inform decision-making and optimize performance in message-based interactions.

Mast Mobile, Inc. developed an online mobile communication platform designed for workplace efficiency. The platform allows users to unify work-related calls and texts under a single number on their mobile phones, enabling seamless communication via the device's built-in dialer. Additionally, it integrates customer relationship management (CRM) tools into daily activities, automatically logging client communications to enhance productivity and analytics for sales teams. Originally founded as Grid Mobile in 2013 and based in New York, Mast Mobile aimed to simplify the management of both personal and professional communications on one device. However, the company ceased operations on June 15, 2017, after facing challenges in securing additional funding.

ActionIQ is an enterprise customer data platform that enables marketers, analysts, and technologists to capture, unify, and activate customer data across channels. The cloud-based platform integrates multiple data sources, including email, CRM, and clickstream, and centralizes them on an analytics dashboard to support building, testing, and launching personalized campaigns without writing code or relying on IT. It provides data access, analytics, and campaigning tools to create cross-channel experiences for retail, media and entertainment, subscription services, and telecommunications clients. Headquartered in New York with an additional office in San Francisco, ActionIQ focuses on scalable, data-driven marketing that speeds up campaign creation and measurement through a unified CDP rather than marketing clouds. It aims to fill the gaps left by traditional marketing platforms by delivering rapid, individualized campaigns across channels.