First Round Capital

First Round Capital is a venture capital firm based in San Francisco, California, founded in 2004. Specializing in seed-stage investments, it focuses on early-stage technology companies across various sectors, including enterprise, fintech, healthcare, consumer, hardware, artificial intelligence, and web3. First Round Capital aims to support entrepreneurs by providing not only capital but also a range of tailored services and resources designed to foster growth. The firm typically invests around $500,000 as initial funding, often serving as a company’s first outside capital. It actively engages with portfolio companies to enhance their development. With a commitment to community, First Round Capital has established a network that has collectively raised over $2.5 billion in follow-on capital, demonstrating a strong track record of facilitating growth among its investments.

Meka Asonye

Partner

Brett Berson

Partner

Chris Brown

Associate

Jeff Donnon

CFO

Molly Fowler

CEO

Amy Fu

VP, Investments

Todd Jackson

Partner

Josh Kopelman

Founder and Partner

Whitnie Narcisse

Operating Partner

Chris Fralic

Board Partner

Past deals in CRM

Clay

Series B in 2025
Clay offers a platform that equips growth teams with innovative tools designed to enhance customer outreach and research. By integrating first-party, intent, and third-party data from over 100 sources, Clay enables teams to conduct in-depth customer analysis. This comprehensive approach allows businesses to identify and connect with their ideal customers more effectively, ultimately supporting their growth objectives.

Clay

Series B in 2024
Clay offers a platform that equips growth teams with innovative tools designed to enhance customer outreach and research. By integrating first-party, intent, and third-party data from over 100 sources, Clay enables teams to conduct in-depth customer analysis. This comprehensive approach allows businesses to identify and connect with their ideal customers more effectively, ultimately supporting their growth objectives.

Thena

Seed Round in 2023
Thena is a customer engagement platform that focuses on enhancing B2B communication through messaging applications like Slack and Teams. Founded by Ankit Saxena, Mike Molinet, Govind Kavaturi, and Unmukt Raizada, the platform assists companies in acquiring, servicing, and growing their customer base by automating communications and integrating with internal tools. Thena enables businesses to manage customer interactions more effectively, streamline escalations, and analyze customer behavior. By consolidating communication channels and providing valuable analytics, Thena aims to redefine how companies engage with their customers across these popular messaging platforms. Its client roster includes notable names such as Branch, Embrace, Mixpanel, WorkRamp, and Spotdraft, and the company is supported by various venture capital firms.

Atrium

Seed Round in 2021
Atrium provides a Data-Driven Sales Management platform that empowers sales managers to improve team performance. 100+ sales teams at leading companies like Salesloft, Chorus, LaunchDarkly, SaasOptics, etc. use the dashboards, insights and alerts in the Atrium platform to hit their sales productivity and revenue goals. The company is based in San Francisco and has raised funding from leading venture capitalists including Bonfire Ventures, Bullpen Capital, Charles River Ventures and First Round Capital. To learn more, visit www.atriumhq.com. Join us (jobs@atriumhq.com) to enable a powerful change in the way people work.

Bizwise

Seed Round in 2021
Bizwise specializes in web design and development services aimed at transforming businesses. The company creates customized websites tailored to client specifications and offers a variety of personalized business tools, including solutions for marketing, operations, commerce, employee management, and back-office functions. By focusing on the unique needs of small businesses, Bizwise provides not only specialized websites but also continuous support, ensuring regular updates and enhancements to its tools. This comprehensive approach helps clients improve their online presence and operational efficiency.

Clay

Seed Round in 2017
Clay offers a platform that equips growth teams with innovative tools designed to enhance customer outreach and research. By integrating first-party, intent, and third-party data from over 100 sources, Clay enables teams to conduct in-depth customer analysis. This comprehensive approach allows businesses to identify and connect with their ideal customers more effectively, ultimately supporting their growth objectives.

Troops

Series A in 2016
Troops.ai is a revenue communications platform that enhances sales velocity, visibility, and collaboration for sales teams. It operates as a Slackbot, providing real-time transparency into Salesforce information. Users can configure Salesforce reports, communicate deal wins, and access both standard and custom Salesforce data through Slack. The platform leverages artificial intelligence to generate customizable notifications and facilitate data updates across various applications. By delivering actionable pipeline alerts, Troops.ai aims to increase sales activity and improve overall performance. The company has attracted investments from notable firms, including First Round Capital, Founder Collective, and others, reflecting its significant potential in the sales technology market.

Pattern

Seed Round in 2016
Pattern is a intelligent workspace geared towards sales teams. It prepares research for the user, streamlining the process with built in templates. Pattern can also confirm meetings, automate follow-ups, update stale records and research accounts. Lastly, Pattern uses machine learning to surface risk and momentum signals in your pipeline using data from email, calendar, and Salesforce.

Nomi

Series A in 2013
Nomi is an omni-channel marketing platform that assists retailers in enhancing customer engagement and optimizing the return on investment from their marketing and store operations. It effectively analyzes and measures the impact of various marketing initiatives by quantifying visitor traffic generated by campaigns and calculating the lifetime value of newly acquired customers. The platform evaluates store performance by determining how well retailers convert potential customers into actual buyers, identifies underperforming staff, and assesses the impact of training and management investments on customer behavior. Additionally, Nomi provides a comprehensive view of the customer conversion funnel, enabling retailers to anticipate the health of their stores and address operational issues before they affect profitability. Founded in September 2012 and based in New York, Nomi was established by Marc Ferrentino, Corey Capasso, Wesley Barrow, Peter Quintas, and Robert Balousek.

Nomi

Seed Round in 2013
Nomi is an omni-channel marketing platform that assists retailers in enhancing customer engagement and optimizing the return on investment from their marketing and store operations. It effectively analyzes and measures the impact of various marketing initiatives by quantifying visitor traffic generated by campaigns and calculating the lifetime value of newly acquired customers. The platform evaluates store performance by determining how well retailers convert potential customers into actual buyers, identifies underperforming staff, and assesses the impact of training and management investments on customer behavior. Additionally, Nomi provides a comprehensive view of the customer conversion funnel, enabling retailers to anticipate the health of their stores and address operational issues before they affect profitability. Founded in September 2012 and based in New York, Nomi was established by Marc Ferrentino, Corey Capasso, Wesley Barrow, Peter Quintas, and Robert Balousek.

Get Satisfaction

Series B in 2011
Get Satisfaction, Inc. offers an online community platform designed to connect companies with their customers, fostering relationships that create mutual value. Founded in 2007 and headquartered in New York with additional offices in Austin and Boston, the platform enables businesses to modernize customer support, enhance sales, differentiate their brand, and drive innovation. Companies across various industries utilize Get Satisfaction to build online communities that facilitate customer engagement and feedback. The platform integrates seamlessly with various applications, including CRM and helpdesk systems, ensuring a streamlined experience for users. As of 2015, Get Satisfaction operates as a subsidiary of Sprinklr Inc.

FanBridge

Series A in 2010
FanBridge is a leading Fan Audience CRM platform, currently used to manage fan acquisition, retention, and engagement for more than 600 million fan relationships. Clients include the world's largest brands, premium content producers, influencers from music, sports, film, television, comedy and publishing, and YouTube channel producers - all of whom use FanBridge to grow and profit from building direct relationships with audiences across email, social media, mobile and high engagement destinations.

Get Satisfaction

Series A in 2010
Get Satisfaction, Inc. offers an online community platform designed to connect companies with their customers, fostering relationships that create mutual value. Founded in 2007 and headquartered in New York with additional offices in Austin and Boston, the platform enables businesses to modernize customer support, enhance sales, differentiate their brand, and drive innovation. Companies across various industries utilize Get Satisfaction to build online communities that facilitate customer engagement and feedback. The platform integrates seamlessly with various applications, including CRM and helpdesk systems, ensuring a streamlined experience for users. As of 2015, Get Satisfaction operates as a subsidiary of Sprinklr Inc.

Get Satisfaction

Seed Round in 2009
Get Satisfaction, Inc. offers an online community platform designed to connect companies with their customers, fostering relationships that create mutual value. Founded in 2007 and headquartered in New York with additional offices in Austin and Boston, the platform enables businesses to modernize customer support, enhance sales, differentiate their brand, and drive innovation. Companies across various industries utilize Get Satisfaction to build online communities that facilitate customer engagement and feedback. The platform integrates seamlessly with various applications, including CRM and helpdesk systems, ensuring a streamlined experience for users. As of 2015, Get Satisfaction operates as a subsidiary of Sprinklr Inc.
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