ServiceTitan, Inc. offers a cloud-based business management software designed for field service companies, aiming to streamline operations and enhance customer service. The platform provides a comprehensive suite of tools for dispatching, scheduling, call booking, marketing, reporting, financing, and customer experience. It caters to various industries, including HVAC, plumbing, electrical services, and more, across the United States and Canada. Founded in 2013 by Ara Mahdessian and Vahe Kuzoyan, ServiceTitan was developed in response to a lack of effective software solutions in the home services sector, inspired by the founders' family backgrounds in contracting and plumbing. The company is headquartered in Glendale, California, with additional offices in Atlanta and Armenia.
ServiceTitan, Inc. offers a cloud-based business management software designed for field service companies, aiming to streamline operations and enhance customer service. The platform provides a comprehensive suite of tools for dispatching, scheduling, call booking, marketing, reporting, financing, and customer experience. It caters to various industries, including HVAC, plumbing, electrical services, and more, across the United States and Canada. Founded in 2013 by Ara Mahdessian and Vahe Kuzoyan, ServiceTitan was developed in response to a lack of effective software solutions in the home services sector, inspired by the founders' family backgrounds in contracting and plumbing. The company is headquartered in Glendale, California, with additional offices in Atlanta and Armenia.
OneDirect is a prominent player in the customer experience management (CEM) sector, established to assist Indian brands in enhancing their customer interactions. The company offers an omni-channel platform that integrates service management, social media, feedback collection, and messaging capabilities. By analyzing and responding to customer conversations across various digital touchpoints, OneDirect enables enterprises to streamline their customer support functions and improve overall experience. Its suite of advanced products has been adopted by leading market players, reinforcing OneDirect's reputation as a pioneer in the CEM landscape.
OneAssist Consumer Solutions Pvt. Ltd. is a Mumbai-based company that specializes in assistance and protection services, helping customers manage disruptions in their daily lives. Founded in 2011, OneAssist offers a range of products designed to protect against various risks such as wallet loss, smartphone theft, data loss, and damage to personal items. Key offerings include the MobileAssist Plan, which covers insurance for damaged or stolen phones and facilitates device registration; WalletAssist programs for blocking cards and replacing important documents; and EverydayAssist and TripAssist services that provide extended warranty support for home appliances and emergency travel assistance. The company aims to support individuals during challenging situations, ensuring they can quickly recover from losses and continue their daily activities.
Provider of a bill intermediary and management service. The company mainly provides bill brokerage business and services, enabling clients to obtain capital funding at a lower cost with ease.
Xiaoyusan is an online marketplace specializing in insurance products, catering to a diverse clientele that includes the elderly, children, and adults. The company boasts a professional team with extensive experience in both the Internet and insurance sectors, dedicated to promoting user happiness. Its platform offers an accessible and straightforward approach to purchasing insurance, featuring clear descriptions of various products, a paperless electronic policy system, and a streamlined buying process. This user-friendly design allows customers to efficiently shop for and compare different insurance options, enhancing their overall experience in securing coverage.
OneAssist Consumer Solutions Pvt. Ltd. is a Mumbai-based company that specializes in assistance and protection services, helping customers manage disruptions in their daily lives. Founded in 2011, OneAssist offers a range of products designed to protect against various risks such as wallet loss, smartphone theft, data loss, and damage to personal items. Key offerings include the MobileAssist Plan, which covers insurance for damaged or stolen phones and facilitates device registration; WalletAssist programs for blocking cards and replacing important documents; and EverydayAssist and TripAssist services that provide extended warranty support for home appliances and emergency travel assistance. The company aims to support individuals during challenging situations, ensuring they can quickly recover from losses and continue their daily activities.
Goodservice is a mobile application that takes care of all your needs over simple chat. It is like having a personal assistant who will get anything done for you and take all your worries away. It is as simple as giving us a task on chat and we taking care of it till its done. Goodservice works on a combination of the best of technology and human experience to find you the perfect options. When you send us a chat message, our systems get to work understanding your need. They match your request, location, budget & schedule to find the most reliable and qualified service provider options
OneDirect is a prominent player in the customer experience management (CEM) sector, established to assist Indian brands in enhancing their customer interactions. The company offers an omni-channel platform that integrates service management, social media, feedback collection, and messaging capabilities. By analyzing and responding to customer conversations across various digital touchpoints, OneDirect enables enterprises to streamline their customer support functions and improve overall experience. Its suite of advanced products has been adopted by leading market players, reinforcing OneDirect's reputation as a pioneer in the CEM landscape.
Hearsay Systems, Inc. develops digital communication solutions tailored for the financial services industry, enabling advisors and agents to enhance client engagement through various channels such as social media, websites, text messaging, and email. Its offerings include Hearsay Social, which automates social selling; Hearsay Sites for local website management; Hearsay Relate for SMS supervision; and Hearsay Platform that integrates advisor engagement tools with core systems. The company also provides additional services like product configuration, training, coaching, and compliance advisory. Hearsay serves a diverse range of clients, including those in asset management, life insurance, property and casualty insurance, and wealth management. Founded in 2009, Hearsay is headquartered in San Francisco and has multiple offices across the United States and internationally.
OneDirect is a prominent player in the customer experience management (CEM) sector, established to assist Indian brands in enhancing their customer interactions. The company offers an omni-channel platform that integrates service management, social media, feedback collection, and messaging capabilities. By analyzing and responding to customer conversations across various digital touchpoints, OneDirect enables enterprises to streamline their customer support functions and improve overall experience. Its suite of advanced products has been adopted by leading market players, reinforcing OneDirect's reputation as a pioneer in the CEM landscape.
CSD (Beijing) Environmental Protection Development Co., Ltd. operates as CSD E.P. Water Service Co., Ltd., specializing in environmental infrastructure management solutions in China. As a subsidiary of the CSD Environmental Protection group, the company focuses primarily on sewerage treatment and the operational control of environmental infrastructure. CSD E.P. Water Service has established itself as a leading brand in the management of environmental infrastructure in China, serving a diverse client base that includes small and medium-sized city governments. The company is recognized for its long-term environmental management services and possesses an array of innovative service products along with a superior operational management system. It boasts a skilled team within the domestic operation management industry and maintains strong connections with industry and government clients, leveraging extensive experience in engineering technical services.
OneAssist Consumer Solutions Pvt. Ltd. is a Mumbai-based company that specializes in assistance and protection services, helping customers manage disruptions in their daily lives. Founded in 2011, OneAssist offers a range of products designed to protect against various risks such as wallet loss, smartphone theft, data loss, and damage to personal items. Key offerings include the MobileAssist Plan, which covers insurance for damaged or stolen phones and facilitates device registration; WalletAssist programs for blocking cards and replacing important documents; and EverydayAssist and TripAssist services that provide extended warranty support for home appliances and emergency travel assistance. The company aims to support individuals during challenging situations, ensuring they can quickly recover from losses and continue their daily activities.
OneAssist Consumer Solutions Pvt. Ltd. is a Mumbai-based company that specializes in assistance and protection services, helping customers manage disruptions in their daily lives. Founded in 2011, OneAssist offers a range of products designed to protect against various risks such as wallet loss, smartphone theft, data loss, and damage to personal items. Key offerings include the MobileAssist Plan, which covers insurance for damaged or stolen phones and facilitates device registration; WalletAssist programs for blocking cards and replacing important documents; and EverydayAssist and TripAssist services that provide extended warranty support for home appliances and emergency travel assistance. The company aims to support individuals during challenging situations, ensuring they can quickly recover from losses and continue their daily activities.
Hearsay Systems, Inc. develops digital communication solutions tailored for the financial services industry, enabling advisors and agents to enhance client engagement through various channels such as social media, websites, text messaging, and email. Its offerings include Hearsay Social, which automates social selling; Hearsay Sites for local website management; Hearsay Relate for SMS supervision; and Hearsay Platform that integrates advisor engagement tools with core systems. The company also provides additional services like product configuration, training, coaching, and compliance advisory. Hearsay serves a diverse range of clients, including those in asset management, life insurance, property and casualty insurance, and wealth management. Founded in 2009, Hearsay is headquartered in San Francisco and has multiple offices across the United States and internationally.
Hearsay Systems, Inc. develops digital communication solutions tailored for the financial services industry, enabling advisors and agents to enhance client engagement through various channels such as social media, websites, text messaging, and email. Its offerings include Hearsay Social, which automates social selling; Hearsay Sites for local website management; Hearsay Relate for SMS supervision; and Hearsay Platform that integrates advisor engagement tools with core systems. The company also provides additional services like product configuration, training, coaching, and compliance advisory. Hearsay serves a diverse range of clients, including those in asset management, life insurance, property and casualty insurance, and wealth management. Founded in 2009, Hearsay is headquartered in San Francisco and has multiple offices across the United States and internationally.
CSD (Beijing) Environmental Protection Development Co., Ltd. operates as CSD E.P. Water Service Co., Ltd., specializing in environmental infrastructure management solutions in China. As a subsidiary of the CSD Environmental Protection group, the company focuses primarily on sewerage treatment and the operational control of environmental infrastructure. CSD E.P. Water Service has established itself as a leading brand in the management of environmental infrastructure in China, serving a diverse client base that includes small and medium-sized city governments. The company is recognized for its long-term environmental management services and possesses an array of innovative service products along with a superior operational management system. It boasts a skilled team within the domestic operation management industry and maintains strong connections with industry and government clients, leveraging extensive experience in engineering technical services.
NightFire Software specializes in order management solutions for the telecommunications industry, focusing on automating the service supply chain. Its flagship product, NetServ Express, streamlines the ordering process for competitive service providers, enabling them to deliver services efficiently and cost-effectively in a deregulated market. The company enhances the operational capabilities of telecommunications providers by simplifying interactions between retailers and wholesalers, thereby reducing management burdens. In addition to its core software offerings, NightFire provides a range of services, including customer environment analysis, installation, connectivity testing, and post-implementation support. This comprehensive approach ensures that clients receive ongoing assistance, training, and software updates, facilitating smooth operations and adaptability in a dynamic industry.
Vividence
Series D in 2000
Vividence offers e-businesses with market information services and evaluation applications. It provides consulting services that focus on online customer experience, market trends, and industry strategies. Vividence enables individuals to earn gift cards by evaluating and giving feedback on e-commerce sites. Vividence was founded in 1998 and is based in San Mateo, California.
NightFire Software specializes in order management solutions for the telecommunications industry, focusing on automating the service supply chain. Its flagship product, NetServ Express, streamlines the ordering process for competitive service providers, enabling them to deliver services efficiently and cost-effectively in a deregulated market. The company enhances the operational capabilities of telecommunications providers by simplifying interactions between retailers and wholesalers, thereby reducing management burdens. In addition to its core software offerings, NightFire provides a range of services, including customer environment analysis, installation, connectivity testing, and post-implementation support. This comprehensive approach ensures that clients receive ongoing assistance, training, and software updates, facilitating smooth operations and adaptability in a dynamic industry.
Syndesis has captured the market in high-efficiency, end-to-end provisioning and activation solutions that are critical for service offerings like Triple Play, Ethernet and DSL. CoManage is renowned for industry-leading data integrity management solutions that enable service providers to improve the quality of data used in service management and revenue assurance processes.
Vividence
Series B in 1999
Vividence offers e-businesses with market information services and evaluation applications. It provides consulting services that focus on online customer experience, market trends, and industry strategies. Vividence enables individuals to earn gift cards by evaluating and giving feedback on e-commerce sites. Vividence was founded in 1998 and is based in San Mateo, California.
NightFire Software specializes in order management solutions for the telecommunications industry, focusing on automating the service supply chain. Its flagship product, NetServ Express, streamlines the ordering process for competitive service providers, enabling them to deliver services efficiently and cost-effectively in a deregulated market. The company enhances the operational capabilities of telecommunications providers by simplifying interactions between retailers and wholesalers, thereby reducing management burdens. In addition to its core software offerings, NightFire provides a range of services, including customer environment analysis, installation, connectivity testing, and post-implementation support. This comprehensive approach ensures that clients receive ongoing assistance, training, and software updates, facilitating smooth operations and adaptability in a dynamic industry.
CommQuest Services offer a broad array of mental health services designed to assist individuals