Bain Capital

Surf Internet is a provider of fiber optic and fixed wireless broadband services, catering to residential subscribers, businesses, educational institutions, and municipalities in Indiana, Illinois, and Michigan. The company offers high-speed internet solutions with various plans designed to meet diverse usage needs, ensuring reliable connectivity for activities such as streaming, gaming, and remote work. Surf Internet is committed to expanding its network infrastructure to improve service availability and performance, while also delivering customer support for installation and technical inquiries. Through its efforts, the company aims to enhance the digital landscape of the Great Lakes region and provide better customer service within the communities it serves.

T-Gaia is a telecommunications company based in Japan that operates primarily in three segments: Mobile, Solution, and Settlement Services. The company engages in the sales and distribution of mobile phones and offers corporate customers various solution services, including brokerage services for fixed-line communication and broadband services. T-Gaia has a significant presence in the prepaid market, selling prepaid cards and codes, primarily through convenience stores, which have been steadily expanding. Additionally, the company provides a nationwide electronic payment system and distributes gift cards in Singapore through its subsidiaries.

Somacis SpA specializes in the manufacturing and supply of printed circuit boards (PCBs), including rigid, flex, and rigid-flex types. The company is recognized for its expertise in high-density interconnect (HDI) and flex-rigid PCBs, offering solutions that accommodate up to 50 layers. Somacis provides a range of products such as buried components, metal core solutions, RF/microwave products, graphic overlays, touch screens, and custom membrane switches. Founded in 1972 and headquartered in Castelfidardo, Italy, Somacis operates additional production facilities in Manfredonia, Italy; Poway, California; and Guangdong, China. The company serves various industries, including telecommunications, aerospace, defense, industrial, medical, automotive, and information technology, catering to both time-sensitive and mass production needs.

Kestra Medical Technologies, Inc. is a company that specializes in developing and manufacturing wearable medical devices aimed at monitoring and managing acute medical conditions. Founded in 2014 and headquartered in Kirkland, Washington, the company offers solutions that enable the collection, communication, and storage of patient performance data, facilitating both real-time and retrospective analysis. Among its key products are wearable cardioverter defibrillators designed to prevent sudden cardiac death and aid in the recovery of at-risk cardiac patients. By focusing on intuitive and mobile diagnostic and therapeutic technologies, Kestra Medical Technologies strives to enhance patient care and support healthcare teams in effectively managing patient health.

Surf Internet is a provider of fiber optic and fixed wireless broadband services, catering to residential subscribers, businesses, educational institutions, and municipalities in Indiana, Illinois, and Michigan. The company offers high-speed internet solutions with various plans designed to meet diverse usage needs, ensuring reliable connectivity for activities such as streaming, gaming, and remote work. Surf Internet is committed to expanding its network infrastructure to improve service availability and performance, while also delivering customer support for installation and technical inquiries. Through its efforts, the company aims to enhance the digital landscape of the Great Lakes region and provide better customer service within the communities it serves.

Augtera Networks is a technology company based in Palo Alto, California, founded in 2016 that specializes in developing an artificial intelligence platform tailored for complex network environments. The company's platform enhances network operations by providing essential features such as data management, visualization, and ecosystem integration. By leveraging proprietary algorithms and production data, Augtera's solution enables proactive management, helps eliminate operational noise, and prevents incidents in both enterprise and service provider networks. Its AI and machine learning capabilities are utilized across various sectors, including hyper-scale cloud platforms, financial institutions, and managed service providers, addressing the challenges posed by increasing network scale and complexity.

PresenceLearning, Inc. is a provider of online speech therapy, occupational therapy, behavioral and mental health services, and other special education-related resources for K-12 students and school districts across the United States and Canada. Founded in 2009 and based in San Francisco, the company utilizes a teletherapy platform that connects schools and parents with a network of licensed professionals through web-based videoconferencing technology. This platform allows for secure, live online sessions, enabling educational institutions to deliver evidence-based therapeutic activities and support to students with special needs. PresenceLearning has facilitated over 2.5 million teletherapy sessions, positioning itself as a leader in the delivery of clinical services via the internet.

Engineering Ingegneria Informatica S.p.A. is an Italian company offering a wide range of software and IT services both domestically and internationally. Founded in 1980 and headquartered in Rome, it specializes in digital solutions that enhance business processes across various sectors, including finance, healthcare, telecommunications, utilities, and public administration. The company provides a suite of products such as Digital Enabler, Dive, SPACE1, and Knowage, which facilitate data integration, performance monitoring, and business analytics. Other offerings include DRIVE for virtual desktop services, Geocall for field service management, and various platforms for health process digitization, public administration management, and customer relationship optimization. Engineering also operates an IT and management school, emphasizing its commitment to innovation and skill development. The company's integrated approach combines outsourcing and cloud computing services through a network of modern data centers, enabling clients to effectively adopt digital technologies in their operations.

Kestra Medical Technologies, Inc. is a company that specializes in developing and manufacturing wearable medical devices aimed at monitoring and managing acute medical conditions. Founded in 2014 and headquartered in Kirkland, Washington, the company offers solutions that enable the collection, communication, and storage of patient performance data, facilitating both real-time and retrospective analysis. Among its key products are wearable cardioverter defibrillators designed to prevent sudden cardiac death and aid in the recovery of at-risk cardiac patients. By focusing on intuitive and mobile diagnostic and therapeutic technologies, Kestra Medical Technologies strives to enhance patient care and support healthcare teams in effectively managing patient health.

Augtera Networks is a technology company based in Palo Alto, California, founded in 2016 that specializes in developing an artificial intelligence platform tailored for complex network environments. The company's platform enhances network operations by providing essential features such as data management, visualization, and ecosystem integration. By leveraging proprietary algorithms and production data, Augtera's solution enables proactive management, helps eliminate operational noise, and prevents incidents in both enterprise and service provider networks. Its AI and machine learning capabilities are utilized across various sectors, including hyper-scale cloud platforms, financial institutions, and managed service providers, addressing the challenges posed by increasing network scale and complexity.

Quantum Metric, Inc. is a developer of an analytics platform that leverages machine learning to provide insights into user behavior across digital environments. The platform employs statistical analysis and machine intelligence to evaluate website performance, identify user struggles, and detect downtime. It automatically alerts users to issues such as poor page layouts and performance errors while performing predictive analysis on HTTP responses for anomaly detection. By integrating features like session replay, customer feedback tools, and A/B testing, Quantum Metric enables organizations to align business and technical teams around customer-centric metrics. The platform also provides analytics on user interactions, identifying digital frustration points and analyzing them for financial impact within the conversion funnel. Catering primarily to Fortune 500 companies across sectors such as e-commerce, finance, travel, and telecommunications, Quantum Metric was founded in 2011 and is headquartered in Monument, Colorado.

AbleTo, Inc. is a provider of virtual behavioral healthcare services in the United States, focusing on conditions such as depression, anxiety, and stress. Established in 2008 and based in New York, the company utilizes a technology-enabled platform to connect patients with a nationwide network of licensed therapists and coaches. AbleTo delivers tele-behavioral health programs aimed at improving health outcomes for individuals with high-risk medical conditions, including heart disease and diabetes. The organization's structured therapy programs are designed to engage those with unmet behavioral health needs, strengthening recovery and self-care for members with chronic or complex clinical issues. AbleTo's commitment to virtual care addresses barriers to access, ensuring that patients receive high-quality support tailored to their needs. The company has demonstrated success in enhancing clinical outcomes while reducing healthcare costs, earning high satisfaction ratings from its users.

Halo Health Inc. is a technology company that specializes in providing clinical communication and care coordination solutions for healthcare organizations in the United States. The company offers a comprehensive clinical communication platform that includes various tools such as secure messaging for healthcare professionals, an enterprise-wide scheduling system, and patient engagement features. Its offerings, which include Halo Messaging, Halo Pronto, Patient Halo, Halo Handoff, Halo Link, and Halo Patient Coordinator, aim to enhance real-time communication among physicians, nurses, and staff, thereby streamlining patient care. The platform integrates seamlessly with hospital systems, allowing users to access electronic health records, manage on-call schedules, and coordinate care effectively. Halo Health's solutions are designed to improve response times, reduce readmission rates, and facilitate efficient transitions of care. Founded in 2010 and headquartered in Cincinnati, Ohio, Halo Health was previously known as Doc Halo, LLC until it rebranded in May 2018.

SevOne, Inc. is a provider of infrastructure performance monitoring and analytics solutions, catering to a global clientele that includes communications service providers, financial services, and large enterprises. Founded in 2003 and headquartered in Boston, Massachusetts, with additional offices in Newark, Delaware, and London, the company focuses on delivering real-time insights through its SevOne Data Platform, which collects and analyzes multi-vendor network performance metrics. Its offerings include customizable visualization tools, network streaming telemetry, and solutions for software-defined networking and SD-WAN monitoring. The patented SevOne Cluster architecture enables rapid monitoring across diverse devices, ensuring that organizations can prevent performance-impacting outages. SevOne's technology is designed to support complex, dynamic infrastructures, helping clients navigate the challenges of next-generation networking. As of late 2019, SevOne operates as a subsidiary of Turbonomic, Inc.

BTI Systems Inc. is a provider of cloud and metro networking software and systems, catering to carriers, colocation, content, service providers, and cloud infrastructure companies globally. Founded in 2000 and based in Kanata, Canada, BTI specializes in high-bandwidth network infrastructure solutions, offering products such as the BTI Intelligent Cloud Connect platforms for cloud service delivery and data center interconnect, Packet Optical Transport platforms for various metro and regional services, and Access and Aggregation Platforms for carrier Ethernet and mobile backhaul applications. The company also provides Ethernet Access Platforms that enable service providers to extend services to customer premises and cell towers. Additionally, BTI offers BTI proNX software for centralized network visibility and control, along with solutions for software-defined networking and network functions virtualization. With over 380 customers, BTI Systems is recognized for its ability to enhance operational efficiencies and deliver high-value services to both businesses and consumers worldwide.

BTI Systems Inc. is a provider of cloud and metro networking software and systems, catering to carriers, colocation, content, service providers, and cloud infrastructure companies globally. Founded in 2000 and based in Kanata, Canada, BTI specializes in high-bandwidth network infrastructure solutions, offering products such as the BTI Intelligent Cloud Connect platforms for cloud service delivery and data center interconnect, Packet Optical Transport platforms for various metro and regional services, and Access and Aggregation Platforms for carrier Ethernet and mobile backhaul applications. The company also provides Ethernet Access Platforms that enable service providers to extend services to customer premises and cell towers. Additionally, BTI offers BTI proNX software for centralized network visibility and control, along with solutions for software-defined networking and network functions virtualization. With over 380 customers, BTI Systems is recognized for its ability to enhance operational efficiencies and deliver high-value services to both businesses and consumers worldwide.

SevOne, Inc. is a provider of infrastructure performance monitoring and analytics solutions, catering to a global clientele that includes communications service providers, financial services, and large enterprises. Founded in 2003 and headquartered in Boston, Massachusetts, with additional offices in Newark, Delaware, and London, the company focuses on delivering real-time insights through its SevOne Data Platform, which collects and analyzes multi-vendor network performance metrics. Its offerings include customizable visualization tools, network streaming telemetry, and solutions for software-defined networking and SD-WAN monitoring. The patented SevOne Cluster architecture enables rapid monitoring across diverse devices, ensuring that organizations can prevent performance-impacting outages. SevOne's technology is designed to support complex, dynamic infrastructures, helping clients navigate the challenges of next-generation networking. As of late 2019, SevOne operates as a subsidiary of Turbonomic, Inc.

Atento is the largest provider of customer relationship management (CRM) and business process outsourcing (BPO) services in Latin America. The company offers a comprehensive range of services, including customer care, sales, collections, back office, and technical support, catering to various sectors such as telecommunications, banking, financial services, healthcare, retail, and public administration. Atento serves its clients through multiple channels, including digital platforms like SMS, email, chat, social media, and applications, as well as traditional voice and in-person interactions. The company operates across several geographical regions, including Brazil, the Americas, and EMEA (Europe, the Middle East, and Africa).

BTI Systems Inc. is a provider of cloud and metro networking software and systems, catering to carriers, colocation, content, service providers, and cloud infrastructure companies globally. Founded in 2000 and based in Kanata, Canada, BTI specializes in high-bandwidth network infrastructure solutions, offering products such as the BTI Intelligent Cloud Connect platforms for cloud service delivery and data center interconnect, Packet Optical Transport platforms for various metro and regional services, and Access and Aggregation Platforms for carrier Ethernet and mobile backhaul applications. The company also provides Ethernet Access Platforms that enable service providers to extend services to customer premises and cell towers. Additionally, BTI offers BTI proNX software for centralized network visibility and control, along with solutions for software-defined networking and network functions virtualization. With over 380 customers, BTI Systems is recognized for its ability to enhance operational efficiencies and deliver high-value services to both businesses and consumers worldwide.

3Com Corporation was a digital electronics manufacturer recognized for its innovative computer networking products. Founded in 1979 by Robert Metcalfe and Howard Charney, the company focused on Ethernet technology, which Metcalfe co-invented. 3Com's product offerings included network interface cards, switches, routers, wireless access points, IP voice systems, and security solutions such as intrusion prevention and network access control systems. The company expanded its market presence significantly after acquiring full ownership of H3C Technologies Co., Limited in 2007, which enhanced its reach in China and contributed to its networking market share across Europe, Asia, and the Americas. The company marketed its products under the brands 3Com, H3C, and TippingPoint. In 2010, 3Com was acquired by Hewlett-Packard, resulting in its dissolution as a separate entity.

Vonage Holdings Corp. specializes in cloud-based communication services for businesses and consumers. It offers a range of products, including integrated voice, text, video, and data applications, API solutions for embedding communications into apps and websites, and various service plans for home telephone services. Vonage's offerings enable businesses to enhance customer interactions, create new experiences, and leverage data and AI for successful conversations. It serves a diverse range of industries, including healthcare, education, retail, and finance, and operates globally, selling its products through various channels.

US LEC is a competitive local exchange carrier (CLEC) that offers switched local, long distance, and enhanced telecommunications services mainly to medium and large organizations in select southeastern U.S. markets. Established in June 1996 following the Telecom Act, which fostered competition in local exchange services, US LEC began operations in Charlotte, North Carolina in March 1997, becoming one of the first CLECs in the state to provide such services. The company subsequently expanded its services to Raleigh, Greensboro, and Atlanta. By February 1998, US LEC reported 62,545 Equivalent Access Lines in service and has plans to further extend its reach by entering 15 new markets across Tennessee, Florida, South Carolina, Virginia, and North Carolina.