Bain Capital
Bain Capital is a Boston-based multi-asset alternative investment firm that sources, funds, and manages investments across private equity, venture capital, credit, and public equity. Founded in 1984, it operates globally with specialized units focused on growth and buyout investments, life sciences, and impact-oriented opportunities. The firm backs companies across sectors including healthcare and life sciences, technology, software and data services, financial services, consumer, manufacturing, and industrials, spanning from early-stage ventures to growth equity and large-scale acquisitions. It emphasizes value creation through strategic support and partnerships, leveraging deep operating experience and a global network. Its life sciences arm targets pharmaceutical, biotechnology, medical device, and diagnostic companies; the Double Impact unit pursues market-rate returns alongside measurable social and environmental benefits; Bain Capital Ventures backs technology-enabled businesses from seed to growth across enterprise software, infrastructure, and services. The firm maintains offices in Boston and major markets worldwide, aiming to deliver competitive returns while supporting innovation and economic development.
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Jennifer Davis
Partner, Private Equity, Consumer and Retail Vertical and Member of the North American Private Equity Team
Liraz Evenor
Managing Director Private Equity and Director in the Consumer and Retail Vertical & Member of the Portfolio Group for North America Private Equity
Alison Holmes
Principal, Private Equity and Consumer, Retail and Dining Vertical & Member of the North American Private Equity Team
Andrew Kaplan
Partner, Private Equity and Healthcare Vertical and Member Of The North American Private Equity Team
Christopher Kastner
Managing Director, Portfolio Group and Member of the North American Private Equity team
Phillip Loughlin
Partner, Global Head of the Financial and Business Services Vertical and Member of the Consumer / Retail Vertical
James Mackey
Principal, Private Equity and Technology Vertical and Member of the North American Private Equity Team
Giacomo Massetti
Managing Director, Consumer and Industrial Verticals and Member of the European Private Equity team
Cara Nealon
Senior Vice President, Portfolio Group and Member of the North American Private Equity Team
Radhika Subramanian
Principal, Consumer, Retail and Financial services and a Member of the Asia Pacific Private Equity team
Past deals in Telecommunications
Surf Internet
Private Equity Round in 2025
Surf Internet specializes in fiber optic and wireless broadband services for residential customers, businesses, educational institutions, and municipalities across Indiana, Illinois, and Michigan. It offers high-speed internet plans tailored to diverse usage needs, ensuring reliable connectivity for activities like streaming, gaming, and remote work. The company focuses on expanding its network infrastructure to improve service availability and performance, accompanied by dedicated customer support.
T-Gaia
Acquisition in 2024
T-Gaia is a telecommunications company based in Japan that operates primarily in three segments: Mobile, Solution, and Settlement Services. The company engages in the sales and distribution of mobile phones and offers corporate customers various solution services, including brokerage services for fixed-line communication and broadband services. T-Gaia has a significant presence in the prepaid market, selling prepaid cards and codes, primarily through convenience stores, which have been steadily expanding. Additionally, the company provides a nationwide electronic payment system and distributes gift cards in Singapore through its subsidiaries.
Somacis
Acquisition in 2024
Somacis SpA specializes in the manufacturing and supply of printed circuit boards (PCBs), including rigid, flex, and rigid-flex types. The company is recognized for its expertise in high-density interconnect (HDI) and flex-rigid PCBs, offering solutions that accommodate up to 50 layers. Somacis provides a range of products such as buried components, metal core solutions, RF/microwave products, graphic overlays, touch screens, and custom membrane switches. Founded in 1972 and headquartered in Castelfidardo, Italy, Somacis operates additional production facilities in Manfredonia, Italy; Poway, California; and Guangdong, China. The company serves various industries, including telecommunications, aerospace, defense, industrial, medical, automotive, and information technology, catering to both time-sensitive and mass production needs.
Kestra Medical Technologies
Private Equity Round in 2024
Kestra Medical Technologies develops and commercializes wearable medical devices and digital health solutions for cardiovascular care. The company provides monitoring, data collection, and therapeutic intervention to protect at-risk patients, with real-time and retrospective analysis. Its Cardiac Recovery System platform integrates monitoring, therapy, digital health tools, and patient support into a single solution, anchored by the ASSURE wearable cardioverter defibrillator designed to prevent sudden cardiac death and aid cardiac recovery. Kestra aims to transform patient outcomes in cardiovascular disease through intuitive, connected technologies.
Surf Internet
Private Equity Round in 2023
Surf Internet specializes in fiber optic and wireless broadband services for residential customers, businesses, educational institutions, and municipalities across Indiana, Illinois, and Michigan. It offers high-speed internet plans tailored to diverse usage needs, ensuring reliable connectivity for activities like streaming, gaming, and remote work. The company focuses on expanding its network infrastructure to improve service availability and performance, accompanied by dedicated customer support.
Augtera Networks
Series A in 2021
Founded in 2016, Augtera Networks specializes in an AI-powered platform designed for complex network environments. It offers proactive operations, incident prevention, and seamless integration across physical, virtual, and cloud networks, serving hyper-scale cloud platforms, financial institutions, service providers, and enterprises.
Presence
Series D in 2020
PresenceLearning, Inc. is a provider of online speech therapy, occupational therapy, behavioral and mental health services, and other special education-related resources for K-12 students and school districts across the United States and Canada. Founded in 2009 and based in San Francisco, the company utilizes a teletherapy platform that connects schools and parents with a network of licensed professionals through web-based videoconferencing technology. This platform allows for secure, live online sessions, enabling educational institutions to deliver evidence-based therapeutic activities and support to students with special needs. PresenceLearning has facilitated over 2.5 million teletherapy sessions, positioning itself as a leader in the delivery of clinical services via the internet.
Engineering Ingegneria Informatica
Acquisition in 2020
Engineering Ingegneria Informatica S.p.A. is an Italian company offering a wide range of software and IT services both domestically and internationally. Founded in 1980 and headquartered in Rome, it specializes in digital solutions that enhance business processes across various sectors, including finance, healthcare, telecommunications, utilities, and public administration. The company provides a suite of products such as Digital Enabler, Dive, SPACE1, and Knowage, which facilitate data integration, performance monitoring, and business analytics. Other offerings include DRIVE for virtual desktop services, Geocall for field service management, and various platforms for health process digitization, public administration management, and customer relationship optimization. Engineering also operates an IT and management school, emphasizing its commitment to innovation and skill development. The company's integrated approach combines outsourcing and cloud computing services through a network of modern data centers, enabling clients to effectively adopt digital technologies in their operations.
Kestra Medical Technologies
Private Equity Round in 2020
Kestra Medical Technologies develops and commercializes wearable medical devices and digital health solutions for cardiovascular care. The company provides monitoring, data collection, and therapeutic intervention to protect at-risk patients, with real-time and retrospective analysis. Its Cardiac Recovery System platform integrates monitoring, therapy, digital health tools, and patient support into a single solution, anchored by the ASSURE wearable cardioverter defibrillator designed to prevent sudden cardiac death and aid cardiac recovery. Kestra aims to transform patient outcomes in cardiovascular disease through intuitive, connected technologies.
Augtera Networks
Venture Round in 2019
Founded in 2016, Augtera Networks specializes in an AI-powered platform designed for complex network environments. It offers proactive operations, incident prevention, and seamless integration across physical, virtual, and cloud networks, serving hyper-scale cloud platforms, financial institutions, service providers, and enterprises.
Quantum Metric
Seed Round in 2017
Founded in 2011, Quantum Metric develops a machine learning-driven analytics platform that helps enterprises understand user behavior across digital channels. It automatically identifies website performance issues, user struggles, and system errors, integrating with various third-party tools. The platform offers predictive analysis, funnel DNA analysis to identify underperforming segments, and quantifies the financial impact of digital frustration points. Quantum Metric serves Fortune 500 companies across industries such as e-commerce, finance, travel, and telecommunications.
AbleTo
Series D in 2017
AbleTo is a leading provider of virtual behavioral healthcare services in the United States. It uses an integrated proprietary platform to identify and engage individuals with unmet behavioral health needs, connecting them with licensed therapists/coaches nationwide. AbleTo's tele-behavioral health programs improve clinical outcomes for patients with conditions such as depression, anxiety, stress, heart disease, diabetes, and chronic pain.
Halo Health
Series A in 2017
Halo Health Inc. is a technology company that specializes in providing clinical communication and care coordination solutions for healthcare organizations in the United States. The company offers a comprehensive clinical communication platform that includes various tools such as secure messaging for healthcare professionals, an enterprise-wide scheduling system, and patient engagement features. Its offerings, which include Halo Messaging, Halo Pronto, Patient Halo, Halo Handoff, Halo Link, and Halo Patient Coordinator, aim to enhance real-time communication among physicians, nurses, and staff, thereby streamlining patient care. The platform integrates seamlessly with hospital systems, allowing users to access electronic health records, manage on-call schedules, and coordinate care effectively. Halo Health's solutions are designed to improve response times, reduce readmission rates, and facilitate efficient transitions of care. Founded in 2010 and headquartered in Cincinnati, Ohio, Halo Health was previously known as Doc Halo, LLC until it rebranded in May 2018.
SevOne
Series C in 2015
SevOne, Inc. is a provider of infrastructure performance monitoring and analytics solutions, catering to a global clientele that includes communications service providers, financial services, and large enterprises. Founded in 2003 and headquartered in Boston, Massachusetts, with additional offices in Newark, Delaware, and London, the company focuses on delivering real-time insights through its SevOne Data Platform, which collects and analyzes multi-vendor network performance metrics. Its offerings include customizable visualization tools, network streaming telemetry, and solutions for software-defined networking and SD-WAN monitoring. The patented SevOne Cluster architecture enables rapid monitoring across diverse devices, ensuring that organizations can prevent performance-impacting outages. SevOne's technology is designed to support complex, dynamic infrastructures, helping clients navigate the challenges of next-generation networking. As of late 2019, SevOne operates as a subsidiary of Turbonomic, Inc.
BTI Systems
Series D in 2014
BTI Systems Inc. is a provider of cloud and metro networking software and systems, catering to carriers, colocation, content, service providers, and cloud infrastructure companies globally. Founded in 2000 and based in Kanata, Canada, BTI specializes in high-bandwidth network infrastructure solutions, offering products such as the BTI Intelligent Cloud Connect platforms for cloud service delivery and data center interconnect, Packet Optical Transport platforms for various metro and regional services, and Access and Aggregation Platforms for carrier Ethernet and mobile backhaul applications. The company also provides Ethernet Access Platforms that enable service providers to extend services to customer premises and cell towers. Additionally, BTI offers BTI proNX software for centralized network visibility and control, along with solutions for software-defined networking and network functions virtualization. With over 380 customers, BTI Systems is recognized for its ability to enhance operational efficiencies and deliver high-value services to both businesses and consumers worldwide.
BTI Systems
Venture Round in 2013
BTI Systems Inc. is a provider of cloud and metro networking software and systems, catering to carriers, colocation, content, service providers, and cloud infrastructure companies globally. Founded in 2000 and based in Kanata, Canada, BTI specializes in high-bandwidth network infrastructure solutions, offering products such as the BTI Intelligent Cloud Connect platforms for cloud service delivery and data center interconnect, Packet Optical Transport platforms for various metro and regional services, and Access and Aggregation Platforms for carrier Ethernet and mobile backhaul applications. The company also provides Ethernet Access Platforms that enable service providers to extend services to customer premises and cell towers. Additionally, BTI offers BTI proNX software for centralized network visibility and control, along with solutions for software-defined networking and network functions virtualization. With over 380 customers, BTI Systems is recognized for its ability to enhance operational efficiencies and deliver high-value services to both businesses and consumers worldwide.
SevOne
Series B in 2013
SevOne, Inc. is a provider of infrastructure performance monitoring and analytics solutions, catering to a global clientele that includes communications service providers, financial services, and large enterprises. Founded in 2003 and headquartered in Boston, Massachusetts, with additional offices in Newark, Delaware, and London, the company focuses on delivering real-time insights through its SevOne Data Platform, which collects and analyzes multi-vendor network performance metrics. Its offerings include customizable visualization tools, network streaming telemetry, and solutions for software-defined networking and SD-WAN monitoring. The patented SevOne Cluster architecture enables rapid monitoring across diverse devices, ensuring that organizations can prevent performance-impacting outages. SevOne's technology is designed to support complex, dynamic infrastructures, helping clients navigate the challenges of next-generation networking. As of late 2019, SevOne operates as a subsidiary of Turbonomic, Inc.
Atento
Acquisition in 2012
Atento is the largest provider of customer relationship management (CRM) and business process outsourcing (BPO) services in Latin America. The company offers a comprehensive range of services, including customer care, sales, collections, back office, and technical support, catering to various sectors such as telecommunications, banking, financial services, healthcare, retail, and public administration. Atento serves its clients through multiple channels, including digital platforms like SMS, email, chat, social media, and applications, as well as traditional voice and in-person interactions. The company operates across several geographical regions, including Brazil, the Americas, and EMEA (Europe, the Middle East, and Africa).
BTI Systems
Venture Round in 2012
BTI Systems Inc. is a provider of cloud and metro networking software and systems, catering to carriers, colocation, content, service providers, and cloud infrastructure companies globally. Founded in 2000 and based in Kanata, Canada, BTI specializes in high-bandwidth network infrastructure solutions, offering products such as the BTI Intelligent Cloud Connect platforms for cloud service delivery and data center interconnect, Packet Optical Transport platforms for various metro and regional services, and Access and Aggregation Platforms for carrier Ethernet and mobile backhaul applications. The company also provides Ethernet Access Platforms that enable service providers to extend services to customer premises and cell towers. Additionally, BTI offers BTI proNX software for centralized network visibility and control, along with solutions for software-defined networking and network functions virtualization. With over 380 customers, BTI Systems is recognized for its ability to enhance operational efficiencies and deliver high-value services to both businesses and consumers worldwide.
3Com
Acquisition in 2007
3Com Corporation was a digital electronics manufacturer recognized for its innovative computer networking products. Founded in 1979 by Robert Metcalfe and Howard Charney, the company focused on Ethernet technology, which Metcalfe co-invented. 3Com's product offerings included network interface cards, switches, routers, wireless access points, IP voice systems, and security solutions such as intrusion prevention and network access control systems. The company expanded its market presence significantly after acquiring full ownership of H3C Technologies Co., Limited in 2007, which enhanced its reach in China and contributed to its networking market share across Europe, Asia, and the Americas. The company marketed its products under the brands 3Com, H3C, and TippingPoint. In 2010, 3Com was acquired by Hewlett-Packard, resulting in its dissolution as a separate entity.
Vonage Holdings
Series E in 2005
Vonage Holdings Corp. specializes in cloud-based communication services for businesses and consumers. It offers a range of products, including integrated voice, text, video, and data applications, API solutions for embedding communications into apps and websites, and various service plans for home telephone services. Vonage's offerings enable businesses to enhance customer interactions, create new experiences, and leverage data and AI for successful conversations. It serves a diverse range of industries, including healthcare, education, retail, and finance, and operates globally, selling its products through various channels.
US LEC
Post in 2000
US LEC is a competitive local exchange carrier (CLEC) that offers switched local, long distance, and enhanced telecommunications services mainly to medium and large organizations in select southeastern U.S. markets. Established in June 1996 following the Telecom Act, which fostered competition in local exchange services, US LEC began operations in Charlotte, North Carolina in March 1997, becoming one of the first CLECs in the state to provide such services. The company subsequently expanded its services to Raleigh, Greensboro, and Atlanta. By February 1998, US LEC reported 62,545 Equivalent Access Lines in service and has plans to further extend its reach by entering 15 new markets across Tennessee, Florida, South Carolina, Virginia, and North Carolina.
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