Bain Capital
Bain Capital is a Boston-based multi-asset alternative investment firm that sources, funds, and manages investments across private equity, venture capital, credit, and public equity. Founded in 1984, it operates globally with specialized units focused on growth and buyout investments, life sciences, and impact-oriented opportunities. The firm backs companies across sectors including healthcare and life sciences, technology, software and data services, financial services, consumer, manufacturing, and industrials, spanning from early-stage ventures to growth equity and large-scale acquisitions. It emphasizes value creation through strategic support and partnerships, leveraging deep operating experience and a global network. Its life sciences arm targets pharmaceutical, biotechnology, medical device, and diagnostic companies; the Double Impact unit pursues market-rate returns alongside measurable social and environmental benefits; Bain Capital Ventures backs technology-enabled businesses from seed to growth across enterprise software, infrastructure, and services. The firm maintains offices in Boston and major markets worldwide, aiming to deliver competitive returns while supporting innovation and economic development.
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Jennifer Davis
Partner, Private Equity, Consumer and Retail Vertical and Member of the North American Private Equity Team
Liraz Evenor
Managing Director Private Equity and Director in the Consumer and Retail Vertical & Member of the Portfolio Group for North America Private Equity
Alison Holmes
Principal, Private Equity and Consumer, Retail and Dining Vertical & Member of the North American Private Equity Team
Andrew Kaplan
Partner, Private Equity and Healthcare Vertical and Member Of The North American Private Equity Team
Christopher Kastner
Managing Director, Portfolio Group and Member of the North American Private Equity team
Phillip Loughlin
Partner, Global Head of the Financial and Business Services Vertical and Member of the Consumer / Retail Vertical
James Mackey
Principal, Private Equity and Technology Vertical and Member of the North American Private Equity Team
Giacomo Massetti
Managing Director, Consumer and Industrial Verticals and Member of the European Private Equity team
Cara Nealon
Senior Vice President, Portfolio Group and Member of the North American Private Equity Team
Radhika Subramanian
Principal, Consumer, Retail and Financial services and a Member of the Asia Pacific Private Equity team
Past deals in Messaging
PeopleFund
Series C in 2023
Founded in 2015, PeopleFund is a premier data-driven digital lender in South Korea, specializing in consumer finance. The company aims to provide financial freedom through affordable loans and attractive investment opportunities. Utilizing a proprietary credit model and advanced technology, PeopleFund enhances loan rates for borrowers while maintaining a low loss rate, benefiting both retail and institutional investors. It is recognized as the first digital lender in Korea to exceed $1 billion in loan originations and has innovatively engaged nearly 400,000 retail investors. PeopleFund stands out as the first fintech platform to offer loan and investment products directly through KakaoTalk, a popular messaging app in Korea. Additionally, the company operates a lending platform that collaborates with banks and financial institutions to streamline the loan process, making personal loans accessible at competitive interest rates through various third-party applications.
PeopleFund
Venture Round in 2022
Founded in 2015, PeopleFund is a premier data-driven digital lender in South Korea, specializing in consumer finance. The company aims to provide financial freedom through affordable loans and attractive investment opportunities. Utilizing a proprietary credit model and advanced technology, PeopleFund enhances loan rates for borrowers while maintaining a low loss rate, benefiting both retail and institutional investors. It is recognized as the first digital lender in Korea to exceed $1 billion in loan originations and has innovatively engaged nearly 400,000 retail investors. PeopleFund stands out as the first fintech platform to offer loan and investment products directly through KakaoTalk, a popular messaging app in Korea. Additionally, the company operates a lending platform that collaborates with banks and financial institutions to streamline the loan process, making personal loans accessible at competitive interest rates through various third-party applications.
Magical
Series A in 2022
Magical is a productivity app that empowers anyone to slash through repetitive tasks in seconds by effortlessly moving data between any site you work with. With a simple keystroke, Magical automates mundane tasks like messaging, data entry, sourcing, and prospecting workflows. Unlike existing automation solutions that are expensive, clunky, and require a technical team to set up, Magical is designed for non-technical users, offering a simple, user-enabled solution that works across any app.
Bubbles
Seed Round in 2022
Bubbles is a contextual collaboration tool that enables users to communicate asynchronously by tagging content directly on their screens. The platform facilitates discussions in-context through screen, video, and audio messages, allowing team members to capture, comment, and share information without the need for account creation or installation. Bubbles promotes organic growth and viral engagement rather than relying on paid advertising. It is actively engaged on various social media platforms, including Medium, Twitter, and Product Hunt, to enhance its visibility and user interaction.
Decodable
Series A in 2022
Decodable is a serverless data integration and engineering platform focused on streaming data, founded in 2021 by Eric Sammer and headquartered in San Francisco, California. The company offers a software solution that enables applications and data engineers to construct complex data pipelines efficiently. Its platform facilitates seamless connections to various existing messaging, storage, and database systems, allowing users to rapidly collect, process, and deliver data to both offline and online systems. Through its innovative approach, Decodable aims to simplify the management of streaming data, enhancing the capabilities of organizations in handling real-time data flows.
PeopleFund
Series C in 2021
Founded in 2015, PeopleFund is a premier data-driven digital lender in South Korea, specializing in consumer finance. The company aims to provide financial freedom through affordable loans and attractive investment opportunities. Utilizing a proprietary credit model and advanced technology, PeopleFund enhances loan rates for borrowers while maintaining a low loss rate, benefiting both retail and institutional investors. It is recognized as the first digital lender in Korea to exceed $1 billion in loan originations and has innovatively engaged nearly 400,000 retail investors. PeopleFund stands out as the first fintech platform to offer loan and investment products directly through KakaoTalk, a popular messaging app in Korea. Additionally, the company operates a lending platform that collaborates with banks and financial institutions to streamline the loan process, making personal loans accessible at competitive interest rates through various third-party applications.
Hi Marley
Series B in 2021
Hi Marley is a conversation platform for the insurance industry that combines intelligent messaging with human support to connect customers with insurers. The platform enables insurers to engage policyholders through messaging via its Marley web application, facilitating updates and responses to routine questions. It supports auto, home, and business lines and emphasizes real-time coaching, multilingual support, and automated workflows to enhance customer engagement and operational efficiency. Founded in 2017 and based in Boston, Massachusetts, the company targets insurers seeking to streamline communications and improve satisfaction through a shared messaging experience.
Decodable
Seed Round in 2021
Decodable is a serverless data integration and engineering platform focused on streaming data, founded in 2021 by Eric Sammer and headquartered in San Francisco, California. The company offers a software solution that enables applications and data engineers to construct complex data pipelines efficiently. Its platform facilitates seamless connections to various existing messaging, storage, and database systems, allowing users to rapidly collect, process, and deliver data to both offline and online systems. Through its innovative approach, Decodable aims to simplify the management of streaming data, enhancing the capabilities of organizations in handling real-time data flows.
Rally Video
Seed Round in 2020
Rally Technologies Inc. is a Toronto-based company founded in 2020 that specializes in developing software solutions for online social gatherings. Its primary product, Rally, is a dynamic video platform designed to facilitate interactive and engaging virtual conferencing experiences. The platform allows users to make audio and video calls, send instant messages, and host professional online meetings. Rally Video aims to enhance social interactions by enabling users to seamlessly transition between different groups while simultaneously seeing and hearing other gatherings, thereby fostering a vibrant online social network.
Huddl
Seed Round in 2020
Huddl Inc., established in 2016 and headquartered in Santa Clara, California, operates in the artificial intelligence sector. The company's primary business is developing a mobile application that employs AI technology to facilitate real-time sharing of text messages during meetings, enhancing productivity and engagement among users.
Hi Marley
Series A in 2020
Hi Marley is a conversation platform for the insurance industry that combines intelligent messaging with human support to connect customers with insurers. The platform enables insurers to engage policyholders through messaging via its Marley web application, facilitating updates and responses to routine questions. It supports auto, home, and business lines and emphasizes real-time coaching, multilingual support, and automated workflows to enhance customer engagement and operational efficiency. Founded in 2017 and based in Boston, Massachusetts, the company targets insurers seeking to streamline communications and improve satisfaction through a shared messaging experience.
Attentive
Series B in 2019
Attentive is a leading provider of conversational commerce solutions, specializing in a personalized mobile messaging platform that enhances business-to-consumer communication. The company enables brands and organizations to engage with customers using behavioral data, allowing for the automatic delivery of tailored mobile messages throughout the customer lifecycle. This includes functionalities such as product recommendations, limited-time sales, payment processing, and real-time customer service. By focusing on SMS as a primary channel, Attentive helps e-commerce and retail businesses forge stronger connections with mobile shoppers, transforming the way they interact and communicate with their audiences.
Attentive
Series A in 2018
Attentive is a leading provider of conversational commerce solutions, specializing in a personalized mobile messaging platform that enhances business-to-consumer communication. The company enables brands and organizations to engage with customers using behavioral data, allowing for the automatic delivery of tailored mobile messages throughout the customer lifecycle. This includes functionalities such as product recommendations, limited-time sales, payment processing, and real-time customer service. By focusing on SMS as a primary channel, Attentive helps e-commerce and retail businesses forge stronger connections with mobile shoppers, transforming the way they interact and communicate with their audiences.
Halo Health
Series A in 2017
Halo Health Inc. is a technology company that specializes in providing clinical communication and care coordination solutions for healthcare organizations in the United States. The company offers a comprehensive clinical communication platform that includes various tools such as secure messaging for healthcare professionals, an enterprise-wide scheduling system, and patient engagement features. Its offerings, which include Halo Messaging, Halo Pronto, Patient Halo, Halo Handoff, Halo Link, and Halo Patient Coordinator, aim to enhance real-time communication among physicians, nurses, and staff, thereby streamlining patient care. The platform integrates seamlessly with hospital systems, allowing users to access electronic health records, manage on-call schedules, and coordinate care effectively. Halo Health's solutions are designed to improve response times, reduce readmission rates, and facilitate efficient transitions of care. Founded in 2010 and headquartered in Cincinnati, Ohio, Halo Health was previously known as Doc Halo, LLC until it rebranded in May 2018.
Attentive
Seed Round in 2016
Attentive is a leading provider of conversational commerce solutions, specializing in a personalized mobile messaging platform that enhances business-to-consumer communication. The company enables brands and organizations to engage with customers using behavioral data, allowing for the automatic delivery of tailored mobile messages throughout the customer lifecycle. This includes functionalities such as product recommendations, limited-time sales, payment processing, and real-time customer service. By focusing on SMS as a primary channel, Attentive helps e-commerce and retail businesses forge stronger connections with mobile shoppers, transforming the way they interact and communicate with their audiences.
Iron.io
Series A in 2016
Iron.io, Inc. is a developer of cloud-based tools designed for building and managing distributed applications. Founded in 2010 and based in Las Vegas, California, the company offers a range of solutions including IronWorker for container-based workloads, IronMQ for messaging queuing, IronFunctions for open-source functions integration, and IronCache for caching data. Iron.io's event-driven computing platform facilitates the delivery and processing of millions of messages and tasks, enabling asynchronous workloads in public, private, or hybrid cloud environments. Its technology supports various computing patterns, such as event processing and microservices, allowing enterprises to effectively scale their Docker-based workloads while maintaining control over job processing and security across different deployment scenarios.
Iron.io
Series A in 2015
Iron.io, Inc. is a developer of cloud-based tools designed for building and managing distributed applications. Founded in 2010 and based in Las Vegas, California, the company offers a range of solutions including IronWorker for container-based workloads, IronMQ for messaging queuing, IronFunctions for open-source functions integration, and IronCache for caching data. Iron.io's event-driven computing platform facilitates the delivery and processing of millions of messages and tasks, enabling asynchronous workloads in public, private, or hybrid cloud environments. Its technology supports various computing patterns, such as event processing and microservices, allowing enterprises to effectively scale their Docker-based workloads while maintaining control over job processing and security across different deployment scenarios.
Iron.io
Seed Round in 2014
Iron.io, Inc. is a developer of cloud-based tools designed for building and managing distributed applications. Founded in 2010 and based in Las Vegas, California, the company offers a range of solutions including IronWorker for container-based workloads, IronMQ for messaging queuing, IronFunctions for open-source functions integration, and IronCache for caching data. Iron.io's event-driven computing platform facilitates the delivery and processing of millions of messages and tasks, enabling asynchronous workloads in public, private, or hybrid cloud environments. Its technology supports various computing patterns, such as event processing and microservices, allowing enterprises to effectively scale their Docker-based workloads while maintaining control over job processing and security across different deployment scenarios.
TokBox
Series C in 2010
TokBox is a provider of a cloud-based platform that facilitates the integration of live interactive video, voice, and messaging capabilities into web and mobile applications. The company offers a proprietary OpenTok video platform, which enables users to engage in one-to-one calls as well as complex large-scale broadcasts. TokBox's services include customizable and flexible APIs that leverage advanced video, audio, and networking technology, ensuring an optimal user experience across various browsers and devices. Additionally, the company supports unified communications and contact centers, making its platform suitable for a wide range of commercial applications.
TokBox
Series B in 2008
TokBox is a provider of a cloud-based platform that facilitates the integration of live interactive video, voice, and messaging capabilities into web and mobile applications. The company offers a proprietary OpenTok video platform, which enables users to engage in one-to-one calls as well as complex large-scale broadcasts. TokBox's services include customizable and flexible APIs that leverage advanced video, audio, and networking technology, ensuring an optimal user experience across various browsers and devices. Additionally, the company supports unified communications and contact centers, making its platform suitable for a wide range of commercial applications.
Jott
Seed Round in 2007
Seattle based Jott offers a novel and convenient service that lets users speak messages; those can be sent to themselves or others as transcribed emails or voice messages.
Jott has also begun to offer a new service called Jott links. Jott Links are Web pages that receive HTTP posts and write out a text response. They are called Jott Links because they are used to “link†Jott with other services, such as blogging and social networking sites. Jaiku, Blogger, Twitter, Zillow, tumblr, and Amazon.com are some of the Jott Links available. For example, you can call Jott, say the name of the link (“Twitter!â€), speak out loud your blog post, and have the message sent to Twitter. Jott can also read back any responses and send them to you via email or text message.
Companies offering similar services include SpinVox and SimulScribe.
Vonage Holdings
Series E in 2005
Vonage Holdings Corp. specializes in cloud-based communication services for businesses and consumers. It offers a range of products, including integrated voice, text, video, and data applications, API solutions for embedding communications into apps and websites, and various service plans for home telephone services. Vonage's offerings enable businesses to enhance customer interactions, create new experiences, and leverage data and AI for successful conversations. It serves a diverse range of industries, including healthcare, education, retail, and finance, and operates globally, selling its products through various channels.
m-Qube
Series D in 2005
m-Qube enables mobile channels by developing, delivering, and billing for mobile content, messaging, and applications in the United States.
m-Qube
Series C in 2004
m-Qube enables mobile channels by developing, delivering, and billing for mobile content, messaging, and applications in the United States.
m-Qube
Series B in 2003
m-Qube enables mobile channels by developing, delivering, and billing for mobile content, messaging, and applications in the United States.
m-Qube
Series A in 2002
m-Qube enables mobile channels by developing, delivering, and billing for mobile content, messaging, and applications in the United States.
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