Amadeus IT Group, S.A., headquartered in Madrid, Spain, is a leading transaction processor for the global travel and tourism industry. Founded in 1987 by four major European airlines, the company operates through two primary segments: Distribution and IT Solutions. Amadeus provides a comprehensive platform that connects travel providers—including airlines, hotels, and rail operators—with travel agencies, offering real-time search, pricing, booking, and ticketing services. Its IT Solutions segment delivers technology that automates critical processes such as reservations, inventory management, and operations for travel providers. Amadeus also engages in various services including software development, data processing, and consulting. With a significant market share as one of the top global distribution system operators, Amadeus serves a diverse range of clients, including travel sellers, buyers, and ground handlers, enhancing efficiency and connectivity in the travel ecosystem. Additionally, Amadeus Ventures invests in early-stage startups at the intersection of travel and technology, furthering the company’s commitment to innovation in the industry.
Tax-free shopping is easy and stress-free with the fully digitalized Refundit mobile App that cuts through the red tape for tourists and helps you skip the lines, including the ones at the airport. With Refudit’s simple and easy-to-use App, tourists can get their refund online and in no time. Tax authorities can enjoy their advanced management pan European platform – VATWISE – which enables big data analytics, better fraud prevention capabilities, and much more. Refundit’s mobile solution allows travelers to reclaim VAT refunds digitally and avoid tedious paperwork and queues at the airport. More than 50 countries allow tourists to get VAT refunds for purchases of products they take with them when they leave. In Europe, VAT on clothing, electronics, toys, etc. range between 17% to 27%. Still, close to 90% of the refund entitled to non-EU residents visiting the EU does not reach its destination due to the complicated process. Refundit simplifies tax-free shopping. With Refundit, the tourist’s claim is sent off before they reach the airport. And, they can get their refunds from purchases in all stores, including small and medium-size local stores. Refundit also sets a new standard with the lowest and most transparent fees: their handling fee is only 9% as compared to traditional companies, which charge 30%-60% of the refund. Refundit was founded in 2017 and is headquartered in Tel-Aviv, Israel.
Icm Airport Technics Australia Pty Ltd specializes in the provision of self-service baggage solutions for airports and airlines worldwide. The company was incorporated in 2005 and is based in Botany, Australia. As of March 26, 2019, Icm Airport Technics Australia Pty Ltd operates as a subsidiary of Amadeus IT Group, S.A..
BookingPal, Inc. operates a cloud-based global distribution system tailored for the vacation rental, independent car rental, campground, and RV property rental markets. Founded in 2013 and headquartered in Irvine, California, the company enables property owners and managers to enhance their online visibility by distributing their listings across major travel websites, travel agents, and tour operators. The platform enhances revenue opportunities for vacation rental managers and property owners through proprietary tools such as myOptimize, which assesses listing quality for optimal placement, and myInquiry, which offers a team of reservation agents to manage guest communications. This centralized booking platform aims to increase the number of bookings and overall online presence for its users.
Betterez Inc. is a Toronto-based company that specializes in developing cloud-based enterprise software solutions for the reservations and ticketing management (RTM) industry. Founded in 2011, it caters to various sectors, including airlines, motor coaches, railways, ferries, shuttles, car rentals, and event ticketing. Betterez's platform offers a range of features such as customizable product lines, dynamic pricing, ancillary revenue management, and contactless payments, facilitating efficient operations for businesses of all sizes. The software enhances enterprise workflow interactions among employees, customers, partners, and agents. With a focus on security and automation, Betterez provides a reliable, always-on service that helps travel and admissions operators manage reservations and ticketing needs effectively. The company also offers educational resources, training, and integration support to maximize customer success.
BookingPal, Inc. operates a cloud-based global distribution system tailored for the vacation rental, independent car rental, campground, and RV property rental markets. Founded in 2013 and headquartered in Irvine, California, the company enables property owners and managers to enhance their online visibility by distributing their listings across major travel websites, travel agents, and tour operators. The platform enhances revenue opportunities for vacation rental managers and property owners through proprietary tools such as myOptimize, which assesses listing quality for optimal placement, and myInquiry, which offers a team of reservation agents to manage guest communications. This centralized booking platform aims to increase the number of bookings and overall online presence for its users.
Yapta is a travel Website and browser add-on that lets you track flight prices as they change and alerts you when the price for a particular flight drops. It also helps you get a refund or credit from airlines with guaranteed low-price policies. The company also provides real-time price tracking of airfares and hotel rates across the globe via FareIQ and RoomIQ.
Yapta was founded in 2007 and is headquartered in Seattle, Washington, United States.
Amadeus Kuwait CO WLL
Acquisition in 2008
Amadeus Kuwait CO WLL provides technology and distribution solutions for the travel and tourism industry. It offers distribution and content, sales and e-commerce, business management, and services and consulting services. The company serves airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies, tour operators, travel sellers, and travel buyers.
Amadeus Revenue Integrity
Acquisition in 2003
Amadeus Revenue Integrity, Inc. operates as an application service provider for the airline, travel, and hospitality industries.
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