DFJ Growth

DFJ Growth is a venture capital firm based in Silicon Valley that specializes in investing in growth-stage technology companies. As a later-stage investing practice of Draper Fisher Jurvetson, it focuses on companies that are rapidly scaling and have the potential for market leadership. DFJ Growth collaborates with exceptional entrepreneurs who aim to innovate and transform industries by developing iconic technology-driven businesses. The firm emphasizes a high-conviction investment strategy, supporting its portfolio companies as they navigate the challenges of growth and seek to make a significant impact in their respective markets.

Chirag Chotalia

Partner

Sam Fort

Partner

Justin Kao

Partner

Megan Kelly

Principal

Heidi Roizen

Operating Partner

Barry Schuler

Managing Director and Partner

Jess Segal

Partner

Chris Shanahan

Principal

Sam Shapiro

Principal

Andreas Stavropoulos

Partner

Kevin Tu

Principal

Mohammad Islam

Partner

Past deals in CRM

AutoLeap

Series B in 2023
AutoLeap is a provider of automotive software designed to assist auto repair shops in managing their operations efficiently. The company's SaaS-based platform offers a comprehensive suite of tools that allow users to organize their workflows, schedule jobs, manage technicians, conduct digital inspections, and invoice clients. This functionality enables auto shop owners to enhance customer engagement, optimize technician productivity, and ultimately drive revenue growth. By streamlining various aspects of auto shop management, AutoLeap aims to support repair shops in delivering reliable and effective services.

Front

Series D in 2022
Front is a communication hub that centralizes customer interactions across various digital channels to enhance relationship management. The platform focuses on streamlining conversations by integrating collaboration tools and contextual data from multiple systems, allowing teams to provide timely, accurate, and personalized communications. Over 7,500 businesses, including notable names like Shopify, Airbnb, and Hulu, utilize Front to improve their customer engagement. The company's multi-channel inbox platform specializes in consolidating communication, facilitating internal discussions, and incorporating social features, thus enabling users to chat effectively and save time. By placing customer conversations at the forefront, Front empowers organizations to build stronger relationships through each interaction.

AutoLeap

Series A in 2021
AutoLeap is a provider of automotive software designed to assist auto repair shops in managing their operations efficiently. The company's SaaS-based platform offers a comprehensive suite of tools that allow users to organize their workflows, schedule jobs, manage technicians, conduct digital inspections, and invoice clients. This functionality enables auto shop owners to enhance customer engagement, optimize technician productivity, and ultimately drive revenue growth. By streamlining various aspects of auto shop management, AutoLeap aims to support repair shops in delivering reliable and effective services.

AutoLeap

Seed Round in 2020
AutoLeap is a provider of automotive software designed to assist auto repair shops in managing their operations efficiently. The company's SaaS-based platform offers a comprehensive suite of tools that allow users to organize their workflows, schedule jobs, manage technicians, conduct digital inspections, and invoice clients. This functionality enables auto shop owners to enhance customer engagement, optimize technician productivity, and ultimately drive revenue growth. By streamlining various aspects of auto shop management, AutoLeap aims to support repair shops in delivering reliable and effective services.

Talkdesk

Series C in 2020
Talkdesk, Inc. is a developer of cloud-based call center software that enables businesses to enhance customer engagement and streamline their operations. Founded in 2011 and headquartered in San Francisco, California, the company provides an end-to-end enterprise contact center platform that integrates various functionalities, including customer relationship management, workforce engagement, and analytics. Talkdesk's solutions facilitate improved call handling, offering real-time insights into customer interactions and performance metrics. This allows businesses to optimize customer experiences, generate leads, and boost sales revenue while enhancing customer satisfaction and loyalty. The platform supports integration with various IT service management and customer service management systems, making it adaptable to the evolving needs of sales and support teams. Talkdesk serves over 1,400 clients globally, including notable enterprises like IBM and Acxiom, and maintains additional offices in locations such as London, Lisbon, Madrid, and Salt Lake City.

Outreach

Series E in 2019
Outreach Inc. is a sales engagement platform that enhances revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2011 and headquartered in Seattle, with an office in London, the company offers solutions for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its platform employs machine learning to automate repetitive tasks, track sales statistics, and provide insights into buyer sentiment, allowing sales teams to tailor their approaches based on real-time emotive signals. Outreach's client base includes prominent companies such as Zoom, Adobe, and Microsoft, who utilize the platform to improve the efficiency and effectiveness of their sales processes, ultimately driving predictable and measurable growth.

Numa

Series A in 2019
Numa is an AI-powered communication platform for automotive dealerships that turns missed calls into ROs and helps your team delight customers with fast responses, resulting in higher CSI and more dollars per RO. The company's platform helps turn missed calls into revenue opportunities (ROs), ensuring that dealerships never miss a potential customer interaction.

Talkdesk

Series B in 2018
Talkdesk, Inc. is a developer of cloud-based call center software that enables businesses to enhance customer engagement and streamline their operations. Founded in 2011 and headquartered in San Francisco, California, the company provides an end-to-end enterprise contact center platform that integrates various functionalities, including customer relationship management, workforce engagement, and analytics. Talkdesk's solutions facilitate improved call handling, offering real-time insights into customer interactions and performance metrics. This allows businesses to optimize customer experiences, generate leads, and boost sales revenue while enhancing customer satisfaction and loyalty. The platform supports integration with various IT service management and customer service management systems, making it adaptable to the evolving needs of sales and support teams. Talkdesk serves over 1,400 clients globally, including notable enterprises like IBM and Acxiom, and maintains additional offices in locations such as London, Lisbon, Madrid, and Salt Lake City.

Outreach

Series D in 2018
Outreach Inc. is a sales engagement platform that enhances revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2011 and headquartered in Seattle, with an office in London, the company offers solutions for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its platform employs machine learning to automate repetitive tasks, track sales statistics, and provide insights into buyer sentiment, allowing sales teams to tailor their approaches based on real-time emotive signals. Outreach's client base includes prominent companies such as Zoom, Adobe, and Microsoft, who utilize the platform to improve the efficiency and effectiveness of their sales processes, ultimately driving predictable and measurable growth.

InsightSquared

Series D in 2018
InsightSquared, Inc. specializes in developing sales performance analytics solutions tailored for software as a service (SaaS) businesses. The company provides a comprehensive Revenue Intelligence Platform that integrates multiple tools, including Tiles for sales analytics and Slate for report building, which analyzes data from various sources to generate actionable insights. InsightSquared's offerings encompass sales development, demand generation, marketing analytics, and staffing analytics, enabling organizations to track key performance indicators, improve conversion rates, and enhance forecast accuracy. Established in 2010 and based in Boston, Massachusetts, with an additional office in Austin, Texas, InsightSquared aims to empower businesses to make informed decisions that promote predictable growth and strengthen their sales pipelines.

Front

Series B in 2018
Front is a communication hub that centralizes customer interactions across various digital channels to enhance relationship management. The platform focuses on streamlining conversations by integrating collaboration tools and contextual data from multiple systems, allowing teams to provide timely, accurate, and personalized communications. Over 7,500 businesses, including notable names like Shopify, Airbnb, and Hulu, utilize Front to improve their customer engagement. The company's multi-channel inbox platform specializes in consolidating communication, facilitating internal discussions, and incorporating social features, thus enabling users to chat effectively and save time. By placing customer conversations at the forefront, Front empowers organizations to build stronger relationships through each interaction.

Outreach

Series C in 2017
Outreach Inc. is a sales engagement platform that enhances revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2011 and headquartered in Seattle, with an office in London, the company offers solutions for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its platform employs machine learning to automate repetitive tasks, track sales statistics, and provide insights into buyer sentiment, allowing sales teams to tailor their approaches based on real-time emotive signals. Outreach's client base includes prominent companies such as Zoom, Adobe, and Microsoft, who utilize the platform to improve the efficiency and effectiveness of their sales processes, ultimately driving predictable and measurable growth.

Talkdesk

Series A in 2015
Talkdesk, Inc. is a developer of cloud-based call center software that enables businesses to enhance customer engagement and streamline their operations. Founded in 2011 and headquartered in San Francisco, California, the company provides an end-to-end enterprise contact center platform that integrates various functionalities, including customer relationship management, workforce engagement, and analytics. Talkdesk's solutions facilitate improved call handling, offering real-time insights into customer interactions and performance metrics. This allows businesses to optimize customer experiences, generate leads, and boost sales revenue while enhancing customer satisfaction and loyalty. The platform supports integration with various IT service management and customer service management systems, making it adaptable to the evolving needs of sales and support teams. Talkdesk serves over 1,400 clients globally, including notable enterprises like IBM and Acxiom, and maintains additional offices in locations such as London, Lisbon, Madrid, and Salt Lake City.

InsightSquared

Series C in 2014
InsightSquared, Inc. specializes in developing sales performance analytics solutions tailored for software as a service (SaaS) businesses. The company provides a comprehensive Revenue Intelligence Platform that integrates multiple tools, including Tiles for sales analytics and Slate for report building, which analyzes data from various sources to generate actionable insights. InsightSquared's offerings encompass sales development, demand generation, marketing analytics, and staffing analytics, enabling organizations to track key performance indicators, improve conversion rates, and enhance forecast accuracy. Established in 2010 and based in Boston, Massachusetts, with an additional office in Austin, Texas, InsightSquared aims to empower businesses to make informed decisions that promote predictable growth and strengthen their sales pipelines.

Piqora

Series A in 2014
Piqora (previously Pinfluencer) is the enterprise marketing and analytics suite for visual, interest-based networks such as Pinterest, Instagram and Tumblr. Piqora’s visual analytics, CRM and CMS products help marketers score images, measure ROI from visual networks, interact with customers, influencers and brand advocates, publish content and build communities. Piqora’s image recognition, hashtag and url parsing based analytics technology offers deep website, profile, competitive and content research insights. Piqora integrates with other enterprise systems such as Google Analytics, Omniture, and Shopping Feeds to track the image conversion funnel as well as offer social e-commerce analytics. Top brands working with Piqora include Crate and Barrel, Etsy, Z Gallerie, Fossil, Orbitz, and Steve Madden. Piqora is a small team of 15 talented folks from Google, Yahoo, Yodlee, Wildfire, Marketo and Meltwater. We are funded by Baseline, Freestyle, WTI and Lazerow Ventures.

Selligy

Series A in 2013
Selligy offers a mobile service that integrates a smartphone application with a robust back-end system, designed to enhance the productivity of salespeople and their managers. This platform consolidates essential information to assist sales professionals in their efforts and enables sales managers to effectively oversee their teams. Selligy's technology complements existing customer relationship management (CRM) systems, allowing organizations to leverage their current infrastructure while optimizing sales processes. By directing sales teams towards the most promising opportunities, Selligy empowers businesses to improve their sales performance.

InsightSquared

Series B in 2013
InsightSquared, Inc. specializes in developing sales performance analytics solutions tailored for software as a service (SaaS) businesses. The company provides a comprehensive Revenue Intelligence Platform that integrates multiple tools, including Tiles for sales analytics and Slate for report building, which analyzes data from various sources to generate actionable insights. InsightSquared's offerings encompass sales development, demand generation, marketing analytics, and staffing analytics, enabling organizations to track key performance indicators, improve conversion rates, and enhance forecast accuracy. Established in 2010 and based in Boston, Massachusetts, with an additional office in Austin, Texas, InsightSquared aims to empower businesses to make informed decisions that promote predictable growth and strengthen their sales pipelines.

Xtime

Venture Round in 2012
Xtime is a prominent provider of hosted Customer Relationship Management (CRM) and scheduling software specifically designed for automotive service departments in North America. The company serves over 3,000 dealerships and manages more than 1 million customer appointments monthly. Xtime is recognized as the exclusive or preferred software provider for several leading global automotive manufacturers, including Lexus, Toyota, BMW, and Mercedes-Benz. Additionally, it is a trusted partner for major dealership groups such as AutoNation and Group 1 Automotive. Headquartered in Redwood Shores, California, Xtime's software integrates various functions across marketing, sales, service, and operations, ensuring a cohesive experience that meets consumer demands in the automotive sector.

SugarCRM

Venture Round in 2012
SugarCRM Inc. is a provider of customer relationship management (CRM) solutions that caters to both small businesses and enterprises globally. Founded in 2004 and headquartered in Cupertino, California, the company has expanded its presence with offices in cities such as New York, London, and Sydney, along with operations across various European countries. SugarCRM offers a comprehensive platform that includes applications for sales, marketing, customer support, and campaign management, designed to enhance decision-making and foster stronger customer relationships. The company's innovative CRM solutions are recognized for their user-friendly interface and adaptability, serving a diverse range of sectors including manufacturing, financial services, and insurance. With over 1.5 million users in 120 countries, SugarCRM aims to deliver a personalized and engaging user experience that integrates the simplicity of consumer applications with the functionality needed for effective business processes.

Yammer

Series E in 2012
Yammer is an enterprise social networking platform that facilitates communication, collaboration, and information sharing among employees. Established in 2008 and now part of Microsoft, Yammer empowers users to work together in real time across various departments and locations. The platform allows employees to create project-specific groups, share and edit documents, and exchange ideas through short, frequent updates. Accessible via web, desktop, and mobile devices, it supports a flexible work environment that can adapt to users' needs. Yammer also integrates seamlessly with other systems, such as Microsoft SharePoint, enhancing its functionality across enterprise applications. With over 7 million users, including employees from a significant majority of Fortune 500 companies, Yammer plays a crucial role in improving productivity and engagement within organizations.

SugarCRM

Series D in 2008
SugarCRM Inc. is a provider of customer relationship management (CRM) solutions that caters to both small businesses and enterprises globally. Founded in 2004 and headquartered in Cupertino, California, the company has expanded its presence with offices in cities such as New York, London, and Sydney, along with operations across various European countries. SugarCRM offers a comprehensive platform that includes applications for sales, marketing, customer support, and campaign management, designed to enhance decision-making and foster stronger customer relationships. The company's innovative CRM solutions are recognized for their user-friendly interface and adaptability, serving a diverse range of sectors including manufacturing, financial services, and insurance. With over 1.5 million users in 120 countries, SugarCRM aims to deliver a personalized and engaging user experience that integrates the simplicity of consumer applications with the functionality needed for effective business processes.

Xtime

Series E in 2005
Xtime is a prominent provider of hosted Customer Relationship Management (CRM) and scheduling software specifically designed for automotive service departments in North America. The company serves over 3,000 dealerships and manages more than 1 million customer appointments monthly. Xtime is recognized as the exclusive or preferred software provider for several leading global automotive manufacturers, including Lexus, Toyota, BMW, and Mercedes-Benz. Additionally, it is a trusted partner for major dealership groups such as AutoNation and Group 1 Automotive. Headquartered in Redwood Shores, California, Xtime's software integrates various functions across marketing, sales, service, and operations, ensuring a cohesive experience that meets consumer demands in the automotive sector.

SugarCRM

Series C in 2005
SugarCRM Inc. is a provider of customer relationship management (CRM) solutions that caters to both small businesses and enterprises globally. Founded in 2004 and headquartered in Cupertino, California, the company has expanded its presence with offices in cities such as New York, London, and Sydney, along with operations across various European countries. SugarCRM offers a comprehensive platform that includes applications for sales, marketing, customer support, and campaign management, designed to enhance decision-making and foster stronger customer relationships. The company's innovative CRM solutions are recognized for their user-friendly interface and adaptability, serving a diverse range of sectors including manufacturing, financial services, and insurance. With over 1.5 million users in 120 countries, SugarCRM aims to deliver a personalized and engaging user experience that integrates the simplicity of consumer applications with the functionality needed for effective business processes.

SugarCRM

Series B in 2005
SugarCRM Inc. is a provider of customer relationship management (CRM) solutions that caters to both small businesses and enterprises globally. Founded in 2004 and headquartered in Cupertino, California, the company has expanded its presence with offices in cities such as New York, London, and Sydney, along with operations across various European countries. SugarCRM offers a comprehensive platform that includes applications for sales, marketing, customer support, and campaign management, designed to enhance decision-making and foster stronger customer relationships. The company's innovative CRM solutions are recognized for their user-friendly interface and adaptability, serving a diverse range of sectors including manufacturing, financial services, and insurance. With over 1.5 million users in 120 countries, SugarCRM aims to deliver a personalized and engaging user experience that integrates the simplicity of consumer applications with the functionality needed for effective business processes.

SugarCRM

Series A in 2004
SugarCRM Inc. is a provider of customer relationship management (CRM) solutions that caters to both small businesses and enterprises globally. Founded in 2004 and headquartered in Cupertino, California, the company has expanded its presence with offices in cities such as New York, London, and Sydney, along with operations across various European countries. SugarCRM offers a comprehensive platform that includes applications for sales, marketing, customer support, and campaign management, designed to enhance decision-making and foster stronger customer relationships. The company's innovative CRM solutions are recognized for their user-friendly interface and adaptability, serving a diverse range of sectors including manufacturing, financial services, and insurance. With over 1.5 million users in 120 countries, SugarCRM aims to deliver a personalized and engaging user experience that integrates the simplicity of consumer applications with the functionality needed for effective business processes.

Xtime

Series D in 2004
Xtime is a prominent provider of hosted Customer Relationship Management (CRM) and scheduling software specifically designed for automotive service departments in North America. The company serves over 3,000 dealerships and manages more than 1 million customer appointments monthly. Xtime is recognized as the exclusive or preferred software provider for several leading global automotive manufacturers, including Lexus, Toyota, BMW, and Mercedes-Benz. Additionally, it is a trusted partner for major dealership groups such as AutoNation and Group 1 Automotive. Headquartered in Redwood Shores, California, Xtime's software integrates various functions across marketing, sales, service, and operations, ensuring a cohesive experience that meets consumer demands in the automotive sector.

Xtime

Series C in 2002
Xtime is a prominent provider of hosted Customer Relationship Management (CRM) and scheduling software specifically designed for automotive service departments in North America. The company serves over 3,000 dealerships and manages more than 1 million customer appointments monthly. Xtime is recognized as the exclusive or preferred software provider for several leading global automotive manufacturers, including Lexus, Toyota, BMW, and Mercedes-Benz. Additionally, it is a trusted partner for major dealership groups such as AutoNation and Group 1 Automotive. Headquartered in Redwood Shores, California, Xtime's software integrates various functions across marketing, sales, service, and operations, ensuring a cohesive experience that meets consumer demands in the automotive sector.

Xtime

Series B in 2001
Xtime is a prominent provider of hosted Customer Relationship Management (CRM) and scheduling software specifically designed for automotive service departments in North America. The company serves over 3,000 dealerships and manages more than 1 million customer appointments monthly. Xtime is recognized as the exclusive or preferred software provider for several leading global automotive manufacturers, including Lexus, Toyota, BMW, and Mercedes-Benz. Additionally, it is a trusted partner for major dealership groups such as AutoNation and Group 1 Automotive. Headquartered in Redwood Shores, California, Xtime's software integrates various functions across marketing, sales, service, and operations, ensuring a cohesive experience that meets consumer demands in the automotive sector.

Eplication

Series A in 2001
Eplication provides content acceleration appliances for network infrastructure applications. The company offers Net Racer, which is designed to provide instant access to business critical applications, including enterprise-wide customer relationship management and enterprise resource planning hosted on local and wide area networks; and Global Net Racer that is designed for distributed branch deployments, where application traffic flows from head office to multiple sites or from branch-to-branch; and Traffic Racer, which is designed to allocate route for Web traffic. Eplication is based in in Hod-Hasharon, Israel.

Xtime

Venture Round in 2000
Xtime is a prominent provider of hosted Customer Relationship Management (CRM) and scheduling software specifically designed for automotive service departments in North America. The company serves over 3,000 dealerships and manages more than 1 million customer appointments monthly. Xtime is recognized as the exclusive or preferred software provider for several leading global automotive manufacturers, including Lexus, Toyota, BMW, and Mercedes-Benz. Additionally, it is a trusted partner for major dealership groups such as AutoNation and Group 1 Automotive. Headquartered in Redwood Shores, California, Xtime's software integrates various functions across marketing, sales, service, and operations, ensuring a cohesive experience that meets consumer demands in the automotive sector.

Annuncio Software

Venture Round in 2000
Annuncio Software is an IT-based marketing company that provides customer interaction software and services. The company offers a suite of e-marketing applications that allows business users to define, automate, and, analyze personalized marketing campaigns and merchandising programs. Annuncio Software was founded by Maurizio Gianola and is headquartered in Mountain View, California.

Xtime

Venture Round in 2000
Xtime is a prominent provider of hosted Customer Relationship Management (CRM) and scheduling software specifically designed for automotive service departments in North America. The company serves over 3,000 dealerships and manages more than 1 million customer appointments monthly. Xtime is recognized as the exclusive or preferred software provider for several leading global automotive manufacturers, including Lexus, Toyota, BMW, and Mercedes-Benz. Additionally, it is a trusted partner for major dealership groups such as AutoNation and Group 1 Automotive. Headquartered in Redwood Shores, California, Xtime's software integrates various functions across marketing, sales, service, and operations, ensuring a cohesive experience that meets consumer demands in the automotive sector.
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