DCM Ventures

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

Ventiva develops advanced thermal management technology centered on Ventiva ICE, an active hybrid cooling solution with no moving parts or noise that uses ionization to provide solid-state cooling. The technology bridges active and passive cooling for a broad range of electronics, enabling devices such as ultra-thin TVs and flat panels, wireless chargers, automotive applications, IoT devices, laptops, and tablets to maintain safe operating temperatures. Founded in 2003 and based in Santa Clara, California, Ventiva was formerly known as Thorrn Micro Technologies Inc. and adopted its current name in 2008.

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

CENX, Inc. is a provider of service orchestration solutions for mobile, wireline, cable, and cloud data center service providers, operating in Canada and internationally. Founded in 2009 and based in Ottawa, Canada, the company specializes in automating the lifecycle management of data services across various network infrastructures, including network functions virtualization (NFV) and software-defined networking (SDN). Its flagship product, the Cortx Service Orchestrator, streamlines the ordering, provisioning, monitoring, and assurance of data connectivity services, significantly reducing manual processes. CENX's offerings encompass mobile backhaul, enterprise connectivity, cloud exchange, and machine-to-machine services. Additionally, the company provides professional services such as data audits, automated access ordering, installation, integration, and technical support, ensuring comprehensive assistance for its tier 1 service provider clients. CENX has established itself as a key player in the Carrier Ethernet market, contributing to industry standards and innovation through its involvement with the Metro Ethernet Forum.

CENX, Inc. is a provider of service orchestration solutions for mobile, wireline, cable, and cloud data center service providers, operating in Canada and internationally. Founded in 2009 and based in Ottawa, Canada, the company specializes in automating the lifecycle management of data services across various network infrastructures, including network functions virtualization (NFV) and software-defined networking (SDN). Its flagship product, the Cortx Service Orchestrator, streamlines the ordering, provisioning, monitoring, and assurance of data connectivity services, significantly reducing manual processes. CENX's offerings encompass mobile backhaul, enterprise connectivity, cloud exchange, and machine-to-machine services. Additionally, the company provides professional services such as data audits, automated access ordering, installation, integration, and technical support, ensuring comprehensive assistance for its tier 1 service provider clients. CENX has established itself as a key player in the Carrier Ethernet market, contributing to industry standards and innovation through its involvement with the Metro Ethernet Forum.

CENX, Inc. is a provider of service orchestration solutions for mobile, wireline, cable, and cloud data center service providers, operating in Canada and internationally. Founded in 2009 and based in Ottawa, Canada, the company specializes in automating the lifecycle management of data services across various network infrastructures, including network functions virtualization (NFV) and software-defined networking (SDN). Its flagship product, the Cortx Service Orchestrator, streamlines the ordering, provisioning, monitoring, and assurance of data connectivity services, significantly reducing manual processes. CENX's offerings encompass mobile backhaul, enterprise connectivity, cloud exchange, and machine-to-machine services. Additionally, the company provides professional services such as data audits, automated access ordering, installation, integration, and technical support, ensuring comprehensive assistance for its tier 1 service provider clients. CENX has established itself as a key player in the Carrier Ethernet market, contributing to industry standards and innovation through its involvement with the Metro Ethernet Forum.

TransLattice, Inc. is a company specializing in geographically distributed databases designed for enterprise, cloud, and hybrid environments. Founded in 2007 and headquartered in Santa Clara, California, TransLattice develops innovative software solutions to enhance distributed systems and cloud computing. Its flagship products include the TransLattice Elastic Database, a relational SQL database management system optimized for online transaction processing; the TransLattice Application Platform, which facilitates the deployment of critical enterprise applications; and the TransLattice Automation Kit, a tool that aids system administrators in managing large clusters of database nodes and automating routine tasks. The company also provides technical support and professional services such as consulting, training, and migration. TransLattice serves a diverse clientele across various sectors, including finance, media, healthcare, and military, both in the United States and internationally.