Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.
Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.
Emotive is a conversational SMS marketing platform for fashion, food, beverages, fitness, and household retailers. It enables e-commerce and retail brands to engage customers through automated, transactional, and promotional text messages, including cart recovery and broad SMS broadcasts. The platform integrates CRM with text messaging and offers features such as mass texting and business texting to support personalized outreach. It uses natural language processing to learn customers' preferences and issues from conversations, helping partner stores tailor recommendations and build more meaningful interactions. By converting cold leads into educated customers through targeted text conversations, Emotive supports the development of long-term customer loyalty and stronger human relationships between retailers and shoppers.
Emotive is a conversational SMS marketing platform for fashion, food, beverages, fitness, and household retailers. It enables e-commerce and retail brands to engage customers through automated, transactional, and promotional text messages, including cart recovery and broad SMS broadcasts. The platform integrates CRM with text messaging and offers features such as mass texting and business texting to support personalized outreach. It uses natural language processing to learn customers' preferences and issues from conversations, helping partner stores tailor recommendations and build more meaningful interactions. By converting cold leads into educated customers through targeted text conversations, Emotive supports the development of long-term customer loyalty and stronger human relationships between retailers and shoppers.
Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.
Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.
Zinc
Venture Round in 2017
Zinc is a secure enterprise communication platform that connects deskless and mobile workers with colleagues inside and outside the office. The platform combines a mobile messaging app with security, compliance, and administrative features, supporting text, voice, and video messaging, broadcasts, file and location sharing, and integrations. It enables rapid information dissemination to field and frontline staff and provides real-time visibility into operations across devices and locations. Zinc is designed for industries such as retail, hospitality, healthcare, and field service, helping organizations coordinate tasks, alerts, and situational updates while maintaining governance and data protection.
Imzy is a social networking platform focused on fostering genuine conversations among individuals with shared interests and hobbies. It enables users to join various online communities and connect with people globally. The platform features threaded discussion forums that facilitate in-depth conversations, as well as live chat and messaging options for real-time interaction. Additionally, Imzy incorporates a unique tipping system that allows users to financially support one another while the company takes a percentage from each transaction. This approach not only enhances user engagement but also creates a sustainable business model that benefits both community members and leaders.
Zinc
Venture Round in 2016
Zinc is a secure enterprise communication platform that connects deskless and mobile workers with colleagues inside and outside the office. The platform combines a mobile messaging app with security, compliance, and administrative features, supporting text, voice, and video messaging, broadcasts, file and location sharing, and integrations. It enables rapid information dissemination to field and frontline staff and provides real-time visibility into operations across devices and locations. Zinc is designed for industries such as retail, hospitality, healthcare, and field service, helping organizations coordinate tasks, alerts, and situational updates while maintaining governance and data protection.
PullString
Series D in 2016
PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.
Gorgias
Seed Round in 2016
Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.
PullString
Series C in 2014
PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.
Vurb is a mobile application developer focused on enhancing user experience by providing a personalized search and messaging platform. Founded in 2011 by Bobby Lo, the company aims to create a more connected mobile environment that empowers users to discover, plan, and engage in activities using a single app. Vurb's platform aggregates community recommendations, rich content, and relevant services, enabling users to easily find, save, and participate in desired activities based on their preferences. Headquartered in San Francisco, Vurb gained recognition as the winner of TechCrunch Disrupt NY in 2014 and has received backing from prominent investors in Silicon Valley.
Cotap Inc. was an enterprise mobile messaging solution with the mission of bringing employees closer through communication.
Cotap Inc. was an enterprise mobile messaging solution with the mission of bringing employees closer through communication.
Pencil Labs
Venture Round in 2013
Pencil Labs is a startup in Boston that created Wyth.
Wyth is a calendar + messaging app that helps you make plans, naturally. Use Wyth on your iPhone to message anyone and Wyth will intuitively suggest the dates, times, and places that work for the people you want to see. Wyth gets you, and gets smarter the more you use it.
PullString
Series B in 2012
PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.
GupShup is a messaging platform that enables users and brands to communicate privately and publicly at scale, handling billions of messages monthly and totaling hundreds of billions of messages delivered since its founding. The company provides a cloud messaging base that helps brands and businesses interact with customers using mobile devices and supports developers with tools to build, test, deploy, monitor, and track bots and other smart messaging services. It introduced smart messaging through Teamchat in 2014, and its platform aims to optimize customer engagement and convert conversations into lasting relationships across channels.
MightyText
Seed Round in 2011
MightyText is a technology company based in the Bay Area, California, founded by a team with experience from notable firms such as Google, Zynga, and Cisco. The company operates a messaging application that allows users to send and receive SMS and MMS messages as well as phone calls from their computers or tablets. By utilizing a user’s phone number, MightyText ensures that messages remain synchronized with the phone's SMS inbox, helping individuals manage their communications more efficiently and avoid missing important notifications. The platform leverages the capabilities of the Android operating system to enhance user experience and accessibility for consumers worldwide.
GupShup is a messaging platform that enables users and brands to communicate privately and publicly at scale, handling billions of messages monthly and totaling hundreds of billions of messages delivered since its founding. The company provides a cloud messaging base that helps brands and businesses interact with customers using mobile devices and supports developers with tools to build, test, deploy, monitor, and track bots and other smart messaging services. It introduced smart messaging through Teamchat in 2014, and its platform aims to optimize customer engagement and convert conversations into lasting relationships across channels.
GupShup is a messaging platform that enables users and brands to communicate privately and publicly at scale, handling billions of messages monthly and totaling hundreds of billions of messages delivered since its founding. The company provides a cloud messaging base that helps brands and businesses interact with customers using mobile devices and supports developers with tools to build, test, deploy, monitor, and track bots and other smart messaging services. It introduced smart messaging through Teamchat in 2014, and its platform aims to optimize customer engagement and convert conversations into lasting relationships across channels.