Branded Hospitality

Branded Hospitality is an investment and media platform established in 2017, based in New York, that is dedicated to fostering growth and innovation within the food service and hospitality sectors. With over 25 years of industry experience, the company connects emerging brands and advanced technologies with the necessary capital to drive transformation. Branded Hospitality operates through three main business lines: it invests in innovative companies and scalable solutions that reshape the hospitality landscape, collaborates with major corporate partners to develop tailored operational solutions, and produces influential media content, including the award-winning podcast, The Hospitality Hangout. Through these initiatives, Branded Hospitality enhances operational efficiency, boosts brand visibility, and engages with key industry stakeholders to promote dialogue and share insights.

David “Rev” Ciancio

Hospitality Partner

Gregory Essner

CFO

Jimmy Frischling

Founder / Managing Partner

Stephen Van Note

Partner

Michael Schatzberg

Managing Partner

Mark Senkpiel

Portfolio Manager and Partner

74 past transactions

LDV Hospitality

Venture Round in 2024
We create and operate our restaurants, bars, and lounges with a disciplined and creative approach to delivering our guests

Big Chicken

Series A in 2024
Big Chicken is a fast-food chain based in Las Vegas, Nevada, specializing in a diverse menu centered around chicken products. The company offers a range of items, including popcorn chicken, crinkle-cut fries, desserts, and meals designed for children. In addition to its signature chicken sandwiches, Big Chicken aims to provide a family-friendly dining experience with options suitable for all ages.

JUICER

Venture Round in 2022
JUICER specializes in providing algorithmic dynamic pricing solutions for restaurants, leveraging machine learning algorithms to enhance pricing strategies within existing technology systems. By employing a data-driven approach, JUICER enables restaurants to optimize their pricing for menu items based on historical sales data, thereby improving revenue and profitability. The system forecasts demand accurately, allowing for automatic updates to point-of-sale and digital ordering systems. This dynamic pricing model helps restaurants maximize profits during peak times, increase customer volume during slower periods, and enhance the overall customer experience by offering deals to price-sensitive patrons and reducing wait times during busy hours.

Ovation

Seed Round in 2022
Ovation Up, Inc is a technology company based in Orem, Utah, founded in 2017, that specializes in online review and customer feedback analysis. The company offers a platform that enables businesses, particularly in the restaurant sector, to enhance customer experience and manage their online reputation. By leveraging kiosks, QR codes, and web/mobile applications, Ovation allows business owners to gather customer insights and facilitate engagement with dissatisfied customers. The platform supports text marketing strategies to invite customers back, helping to convert them into loyal advocates. Ovation's services are designed to improve customer retention and increase revenue by driving higher engagement rates and fostering positive online reviews, making it significantly more effective than traditional feedback methods.

Ottonomy

Seed Round in 2022
Ottonomy is a technology startup that specializes in autonomous delivery services through the use of fully autonomous robots. These robots are designed for contactless deliveries, enhancing user experience while also reducing costs for industries such as e-commerce, logistics, and retail. Featuring advanced mapping and perception capabilities, the robots can navigate complex environments, both indoors and outdoors, by utilizing behavior-based contextual navigation and multi-sensor data fusion. Additionally, Ottonomy offers a cloud-based monitoring console that facilitates the management and oversight of robot fleets, enabling retailers and restaurants to automate their delivery processes efficiently.

Tablz

Pre Seed Round in 2022
Tablz is a company focused on transforming the dining experience by allowing customers to choose and upgrade to their preferred tables. It has developed a three-dimensional reservation platform tailored for the food and beverage industry, addressing the common issue of diners not having the option to select their desired table or section. This platform enables restaurants to capitalize on the supply and demand of their dining spaces by accurately pricing valuable areas within their establishments. As a result, Tablz helps restaurants lower costs, enhance operational efficiency, and improve the overall guest experience.

Ecotrak

Convertible Note in 2022
Ecotrak, LLC is a software development company based in Anaheim, California, specializing in a mobile-first, web-based asset management platform. This software as a service (SaaS) solution is designed to help organizations efficiently track and manage their fixed assets, enabling informed decisions about asset acquisition and utilization. Ecotrak's platform includes features such as work order management, preventative maintenance, vendor and project management, as well as reporting and analytics. The company caters to various industries, including healthcare, grocery, retail, restaurant, and automotive, providing clients with the tools to monitor assets in real-time, including aspects like warranties, total spending, and repair or replacement scenarios.

Hone

Venture Round in 2022
Developer of restaurant management software created to improve business operations and performances. The company's platform assists in setting and tracking weekly business goals, integrates bookkeeping, reporting, and operational insight, monitors managers' log as well as assigns tasks automatically, enabling restaurant operators to achieve maximum profit while focusing on guests and hospitality.

Valyant AI

Seed Round in 2022
Valyant AI, Inc. is a company that specializes in developing artificial intelligence-based software for customer service solutions, primarily targeting the retail and service industries. Founded in 2017 and based in Denver, Colorado, Valyant AI's platform utilizes advanced artificial intelligence and natural language processing to facilitate natural communication between humans and machines. The software is designed to integrate seamlessly with existing retail hardware, including mobile applications, web interfaces, call-ahead systems, kiosks, and drive-throughs. By employing AI-driven conversational agents and computer-generated characters, Valyant AI aims to enhance customer interactions, expedite order processing, reduce operational costs, and ultimately boost profitability for its clients.

Leasecake

Series A in 2022
LeaseCake, Inc. is a technology company specializing in commercial real estate lease management, headquartered in Winter Park, Florida. Founded in 2017, LeaseCake offers a comprehensive platform designed for the restaurant and service-based retail industries, serving as a centralized source for all lease and location information. The platform automates critical processes such as rent collections, lease renewals, tenant communications, and tracking key dates, ensuring that businesses do not miss important deadlines or make errors in rent payments. Additionally, it manages various location-related services, including leases, licenses, permits, and franchise agreements, helping tenants, brokers, and landlords streamline operations and minimize risks while fostering business growth.

Spendgo

Convertible Note in 2022
Spendgo, Inc. is a San Francisco-based company that specializes in developing a commercial marketing platform designed for customer engagement, loyalty, messaging, and identity management tailored for restaurants and retail businesses. Founded in 2010, Spendgo provides omnichannel marketing tools that facilitate the automation and management of marketing campaigns. Its platform seamlessly integrates with various point-of-sale systems and online platforms, allowing businesses to engage, retain, and incentivize customers effectively. By collecting behavioral data and insights, Spendgo helps organizations create personalized customer experiences across multiple channels, including email, SMS, social media, mobile, online, and in-store interactions.

Incentivio

Seed Round in 2022
Incentivio is an intelligent guest engagement platform designed to enhance the restaurant experience in the digital age. It assists restaurants in acquiring new customers, increasing visit frequency and spending, and fostering loyalty among both first-time diners and returning guests. The platform operates through various channels, including web, mobile, and in-store, providing a comprehensive solution that combines online ordering, white-label restaurant apps, and loyalty programs. Additionally, it leverages machine learning for upselling, offers CDP analytics, and features a data-driven marketing suite along with guest journey management tools. By integrating these elements, Incentivio enables restaurants to lower operational costs, generate incremental revenue, and build lasting relationships with their customers.

TapRm

Convertible Note in 2022
TapRm operates an omnichannel platform that facilitates the growth of beer, cider, and hard seltzer brands by integrating traditional distribution methods with direct-to-consumer e-commerce. This innovative approach addresses the legal complexities surrounding alcohol sales, where breweries must partner with local distributors in each state. By streamlining the launch and expansion process, TapRm enables beverage brands to connect with consumers in various settings, including bars, restaurants, and homes, without incurring the usual costs and risks linked to geographic expansion. This model not only modernizes the distribution landscape but also enhances brand accessibility for consumers across the United States.

Bite

Seed Round in 2022
Bite Inc. specializes in developing digital ordering solutions tailored for the hospitality industry, focusing primarily on quick service and fast casual restaurants. Founded in 2015 and headquartered in New York, the company offers innovative products such as bitekiosk, which provides kiosk ordering software for guests, and biteFLASH, a mobile interface that enables contactless ordering through QR codes. Additionally, Bite’s self-ordering kiosk software employs facial recognition technology to identify guests and learn their preferences, allowing for personalized recommendations. This approach not only enhances the guest experience but also helps restaurants build stronger customer relationships.

Cut+Dry

Seed Round in 2022
Cut+Dry offers online ordering, product discovery, delivery tracking, and payment services. They are serial entrepreneurs in hospitality and financial technology, restaurant operations, wholesale food distribution, and food analytics and data science.

Ingest

Seed Round in 2022
Ingest is a data management and analytics platform tailored for the restaurant and food and beverage retail sectors. The platform integrates with various tools and systems to connect disparate data sources, enabling businesses to access critical metrics that are often difficult to obtain. By automating functions such as time and attendance, scheduling, invoice management, and reservations, Ingest provides real-time insights through interactive dashboards and emailed reports. This functionality allows decision-makers to identify operational strengths and weaknesses, facilitating faster and more informed decision-making across the organization.

USUAL

Series A in 2022
USUAL is a wine producer that sells through its web portal and its retail stores. They offer brut, mixed pack, grenache, and other wines. They guarantee that nothing unnatural is used in the winemaking process.

LuckyDiem

Convertible Note in 2021
LuckyDiem is a mobile marketing and gaming application company founded in 2018 and based in New York. It specializes in performance-based advertising solutions that facilitate customer acquisition without upfront costs. The platform utilizes purchase history data from over 120 million debit and credit card users to help marketers reach and influence potential buyers effectively. By offering card-linked promotions on more than 1,500 popular websites and apps, LuckyDiem enables businesses to promote their services and products while ensuring 100% online-to-offline attribution. This innovative approach allows users to earn discounts or cashback rewards at participating businesses without the need for traditional coupons or promo codes. By removing the financial risks associated with digital marketing, LuckyDiem provides brands with a risk-free advertising model where they only pay for actual in-store sales.

Picnic

Series A in 2021
Picnic is a Seattle-based company established in 2016 that specializes in food production technology and robotics solutions. Formerly known as Vivid Robotics Inc., Picnic has developed an application that streamlines automated interactions and ordering for food companies. The company has assembled a team of industry veterans from both the food and technology sectors to create innovative solutions tailored for the food service and hospitality industries. One of its flagship products, the Picnic Pizza Production System, is the first automated pizza-making system designed for both new kitchen installations and retrofits, capable of producing hundreds of custom pizzas per hour using chef-selected ingredients and recipes.

Minnow

Seed Round in 2021
Founded in 2017, Minnow specializes in contact-free Pickup Pods that enhance food security and safety during delivery and pickup. These versatile pods can be deployed anywhere food is handled and are designed to meet the needs of both foodservice operators and commercial property managers. The Minnow Pickup Pod platform integrates seamlessly with existing point-of-sale systems and online ordering services, making it adaptable for various settings. Developed through extensive prototyping and field testing, Minnow's innovative solution aims to provide a safer and more convenient food pickup experience for customers, ensuring hygiene and security in food transactions.

Copia

Seed Round in 2021
Copia PBC operates an online platform that connects businesses with excess food to individuals and organizations in need, such as shelters and food banks. By facilitating real-time matches between surplus food providers, including restaurants, markets, and caterers, and those requiring assistance, Copia addresses the logistical challenges of food distribution. Founded in 2011 and headquartered in Berkeley, California, the company aims to reduce food waste while simultaneously feeding low-income communities. Its technology allows food donors to easily request pickups for their surplus, ensuring that perishable items are donated efficiently. In addition to supporting community needs, partnering businesses benefit from potential tax savings and improved sustainability metrics, contributing to a reduction in overall food waste and carbon emissions. Copia serves clients across several cities in California, including San Francisco, San Jose, and Oakland.

TapRm

Seed Round in 2021
TapRm operates an omnichannel platform that facilitates the growth of beer, cider, and hard seltzer brands by integrating traditional distribution methods with direct-to-consumer e-commerce. This innovative approach addresses the legal complexities surrounding alcohol sales, where breweries must partner with local distributors in each state. By streamlining the launch and expansion process, TapRm enables beverage brands to connect with consumers in various settings, including bars, restaurants, and homes, without incurring the usual costs and risks linked to geographic expansion. This model not only modernizes the distribution landscape but also enhances brand accessibility for consumers across the United States.

GoTab

Convertible Note in 2021
GoTab is a hospitality commerce platform designed to assist large and mid-sized restaurants, breweries, bars, hotels, and other venues in operating more efficiently and profitably. The platform offers a range of functionalities, including ordering, point-of-sale, and kitchen management, allowing businesses to implement any or all aspects according to their needs. Patrons have the flexibility to order and pay either through waitstaff or directly from their mobile devices, enhancing the overall guest experience. By integrating with existing systems and providing actionable data, GoTab helps hospitality organizations reduce costs while adapting to their specific operational requirements.

Agot

Pre Seed Round in 2021
Agot is a computer vision platform specifically designed for the quick service restaurant (QSR) industry. Its suite of solutions addresses key challenges faced by food service brands by digitizing restaurant activities and translating observations into real-time team interactions and impactful analytics. The platform aims to reduce online order errors, enhance customer ratings, improve pickup time estimates, and deliver actionable operational insights. By focusing on these areas, Agot enables enterprise food service brands to tackle their most significant pain points effectively.

Dispatch Goods

Seed Round in 2021
Dispatch Goods Inc. is a San Francisco-based company that manufactures reusable steel containers and boxes aimed at transforming the food delivery ecosystem. Founded in 2018, the company focuses on eliminating single-use packaging by providing reusable solutions for restaurants and food trucks. Its proprietary reverse logistics platform supports the transition to a reuse model, allowing clients to collect and sanitize containers locally. This approach not only generates immediate cost savings for businesses but also significantly reduces their carbon footprint, positioning Dispatch Goods as a leader in the climate tech sector and a pioneer in the waste reduction industry.

Humanly.io

Seed Round in 2021
Humanly’s conversational AI engages with every single candidate. By automating the repetitive candidate screening and selection tasks, you reclaim valuable time. And by creating visibility into the interview, you make more confident and equitable hiring decisions using clear-cut evidence. The company was founded in 2019 and is Co-Headquartered in Seattle, Washington , and Sacramento, California.

Mighty Quinn's Barbeque

Series A in 2021
Mighty Quinn's Barbeque operates a chain of restaurants that aims to provide an authentic barbecue experience in a fast-casual setting. The company's menu features a selection of meats, sides, and drinks, all made with quality, all-natural ingredients. Mighty Quinn's Barbeque employs various cooking techniques, utilizing oak, apple, and cherry wood for smoking to enhance the flavor of the dishes. In addition to its restaurant operations, the company offers franchising opportunities and catering services, further expanding its reach and accessibility to customers.

Picnic

Series A in 2021
Picnic is a Seattle-based company established in 2016 that specializes in food production technology and robotics solutions. Formerly known as Vivid Robotics Inc., Picnic has developed an application that streamlines automated interactions and ordering for food companies. The company has assembled a team of industry veterans from both the food and technology sectors to create innovative solutions tailored for the food service and hospitality industries. One of its flagship products, the Picnic Pizza Production System, is the first automated pizza-making system designed for both new kitchen installations and retrofits, capable of producing hundreds of custom pizzas per hour using chef-selected ingredients and recipes.

Spendgo

Convertible Note in 2021
Spendgo, Inc. is a San Francisco-based company that specializes in developing a commercial marketing platform designed for customer engagement, loyalty, messaging, and identity management tailored for restaurants and retail businesses. Founded in 2010, Spendgo provides omnichannel marketing tools that facilitate the automation and management of marketing campaigns. Its platform seamlessly integrates with various point-of-sale systems and online platforms, allowing businesses to engage, retain, and incentivize customers effectively. By collecting behavioral data and insights, Spendgo helps organizations create personalized customer experiences across multiple channels, including email, SMS, social media, mobile, online, and in-store interactions.

Chowly

Venture Round in 2021
Chowly specializes in providing technology solutions that link restaurant point-of-sale (POS) systems with third-party online ordering services. Its platform automates the order-processing workflow, allowing restaurants to seamlessly transfer online orders directly to their POS systems. This innovation reduces the need for manual order entry, which helps decrease staffing costs, minimizes errors, and enhances operational efficiency. By streamlining the ordering process, Chowly enables restaurants to save time and increase revenue while maintaining better control over their operations.

Brizo Data

Seed Round in 2021
Brizo FoodMetrics is a leading data and analytics provider for the foodservice industry. Brizo helps the most competitive restauranteurs and restaurant vendors make better informed decisions and win their market.

Minnow

Seed Round in 2021
Minnow is a free streaming service consolidation service combining the libraries of all popular streaming platforms like Netflix and HBO Max into a single interface. We raised seven-figures from venture capitalists including Steve Streit (Green Dot) and Doug Barry (Tivo, Pandora). Shipped apps across leading CTV, mobile, tablet and web. Grew user base to over 250,000+ downloads and 70,000+ MAUs breaking into the Top 200 list on Apple's App Store. Built one of the fastest growing film accounts on Instagram @minnowofficial with over 600,000+ followers including celebrities Michael B. Jordan and Jonah Hill. We collected, cleaned and categorized millions of data points everyday including content, viewership and subscription metrics. Grew a profitable B2B sales division selling alternative entertainment data to leading hedge funds around the world. In December 2022, we were acquired by Avant Garde, a Chicago-based PE firm specializing in financial technology companies. Press: Fast Company, Mashable, Yahoo, et al.

Minnow

Seed Round in 2021
Founded in 2017, Minnow specializes in contact-free Pickup Pods that enhance food security and safety during delivery and pickup. These versatile pods can be deployed anywhere food is handled and are designed to meet the needs of both foodservice operators and commercial property managers. The Minnow Pickup Pod platform integrates seamlessly with existing point-of-sale systems and online ordering services, making it adaptable for various settings. Developed through extensive prototyping and field testing, Minnow's innovative solution aims to provide a safer and more convenient food pickup experience for customers, ensuring hygiene and security in food transactions.

NBTV

Series A in 2021
NBTV is a direct-to-consumer video commerce and personalization platform that offers streaming channels designed as 'see-now-buy-now' entertainment environments accessible on all devices. The platform caters to enthusiast consumers by providing a personalized luxury experience across niche categories, allowing users to discover products, make immediate purchases, subscribe, and share their experiences seamlessly. Additionally, NBTV operates a content studio focused on producing engaging media, including both short and long-form videos. This includes a variety of content types such as documentaries, scripted shows, original programming, commercials, and branded content, enabling clients to enhance their media offerings.

meez

Convertible Note in 2021
Meez Culinary Solutions is a SaaS company that specializes in creating an interactive recipe platform designed for culinary professionals. The platform allows users to develop a comprehensive recipe database that is collaborative and shareable. It offers features such as precise ingredient costing, automated scaling and conversions, and customized training. Additionally, it includes specialized allergen identification, enhancing the usability for various cooking needs. By transforming recipe content into an organized and searchable format, Meez Culinary Solutions facilitates the ideation, organization, collaboration, sharing, and execution of culinary concepts.

Jetson

Convertible Note in 2021
Jetson exists to solve the inherent design problems that plague voice applications today. With its patent-pending voice commerce platform and voice-first assistant Jetson, end-users will be able to hold a multi-step conversation with any IoT device or app powered by next level AI technology. From an end-user perspective, the buying experience is very human-like. During each conversation with Jetson, the user’s input facilitates automated searching, seamless transactions and hyper-personalized recommendations; making Jetson a true digital assistant for the next generation.

Mighty Quinn's Barbeque

Seed Round in 2021
Mighty Quinn's Barbeque operates a chain of restaurants that aims to provide an authentic barbecue experience in a fast-casual setting. The company's menu features a selection of meats, sides, and drinks, all made with quality, all-natural ingredients. Mighty Quinn's Barbeque employs various cooking techniques, utilizing oak, apple, and cherry wood for smoking to enhance the flavor of the dishes. In addition to its restaurant operations, the company offers franchising opportunities and catering services, further expanding its reach and accessibility to customers.

Jetson

Convertible Note in 2020
Jetson exists to solve the inherent design problems that plague voice applications today. With its patent-pending voice commerce platform and voice-first assistant Jetson, end-users will be able to hold a multi-step conversation with any IoT device or app powered by next level AI technology. From an end-user perspective, the buying experience is very human-like. During each conversation with Jetson, the user’s input facilitates automated searching, seamless transactions and hyper-personalized recommendations; making Jetson a true digital assistant for the next generation.

Spendgo

Seed Round in 2020
Spendgo, Inc. is a San Francisco-based company that specializes in developing a commercial marketing platform designed for customer engagement, loyalty, messaging, and identity management tailored for restaurants and retail businesses. Founded in 2010, Spendgo provides omnichannel marketing tools that facilitate the automation and management of marketing campaigns. Its platform seamlessly integrates with various point-of-sale systems and online platforms, allowing businesses to engage, retain, and incentivize customers effectively. By collecting behavioral data and insights, Spendgo helps organizations create personalized customer experiences across multiple channels, including email, SMS, social media, mobile, online, and in-store interactions.

meez

Seed Round in 2020
Meez Culinary Solutions is a SaaS company that specializes in creating an interactive recipe platform designed for culinary professionals. The platform allows users to develop a comprehensive recipe database that is collaborative and shareable. It offers features such as precise ingredient costing, automated scaling and conversions, and customized training. Additionally, it includes specialized allergen identification, enhancing the usability for various cooking needs. By transforming recipe content into an organized and searchable format, Meez Culinary Solutions facilitates the ideation, organization, collaboration, sharing, and execution of culinary concepts.

Ovation

Seed Round in 2020
Ovation Up, Inc is a technology company based in Orem, Utah, founded in 2017, that specializes in online review and customer feedback analysis. The company offers a platform that enables businesses, particularly in the restaurant sector, to enhance customer experience and manage their online reputation. By leveraging kiosks, QR codes, and web/mobile applications, Ovation allows business owners to gather customer insights and facilitate engagement with dissatisfied customers. The platform supports text marketing strategies to invite customers back, helping to convert them into loyal advocates. Ovation's services are designed to improve customer retention and increase revenue by driving higher engagement rates and fostering positive online reviews, making it significantly more effective than traditional feedback methods.

PourMeABeer

Venture Round in 2020
PourMeABeer empowers creative collaborations between vendors, breweries, and designers, resulting in unique and personalized merchandise. Our online marketplace offers a seamless way to showcase and sell this swag, both online and in-store. Additionally, we provide vendors and breweries with the opportunity to enhance their storefronts with employee swag and wholesale pricing.

Jetson

Seed Round in 2020
Jetson exists to solve the inherent design problems that plague voice applications today. With its patent-pending voice commerce platform and voice-first assistant Jetson, end-users will be able to hold a multi-step conversation with any IoT device or app powered by next level AI technology. From an end-user perspective, the buying experience is very human-like. During each conversation with Jetson, the user’s input facilitates automated searching, seamless transactions and hyper-personalized recommendations; making Jetson a true digital assistant for the next generation.

Clockedin

Series A in 2020
Clockedin, Inc. is a Chicago-based company that designs and develops a networking platform focused on staffing services, including workforce management and labor networking. Founded in 2017, Clockedin connects hourly workers, candidates, and managers throughout the job lifecycle. The platform allows applicants and employees to manage their profiles and schedules, ensuring a tailored job listing experience. For managers, it provides access to a pool of experienced workers ready to fill shifts and open positions, thereby streamlining the staffing process. This labor marketplace enables companies to efficiently connect with potential employees, reducing costs associated with hiring and searching for talent.

Targetable

Series A in 2020
Targetable is a product development agency dedicated to enhancing consumer engagement tools specifically for the restaurant industry. Drawing from extensive experience and insights gained from thousands of restaurants, Targetable offers an innovative brand marketing platform that integrates cloud-based software with a skilled team of digital marketing professionals. This unique combination allows restaurants to implement effective localized marketing strategies affordably. Targetable aims to drive brand awareness and customer acquisition, leveraging proven data and a customer-focused approach to deliver measurable results, including substantial revenue growth for its clients.

NBTV

Venture Round in 2020
NBTV is a direct-to-consumer video commerce and personalization platform that offers streaming channels designed as 'see-now-buy-now' entertainment environments accessible on all devices. The platform caters to enthusiast consumers by providing a personalized luxury experience across niche categories, allowing users to discover products, make immediate purchases, subscribe, and share their experiences seamlessly. Additionally, NBTV operates a content studio focused on producing engaging media, including both short and long-form videos. This includes a variety of content types such as documentaries, scripted shows, original programming, commercials, and branded content, enabling clients to enhance their media offerings.

Ovation

Seed Round in 2020
Ovation Up, Inc is a technology company based in Orem, Utah, founded in 2017, that specializes in online review and customer feedback analysis. The company offers a platform that enables businesses, particularly in the restaurant sector, to enhance customer experience and manage their online reputation. By leveraging kiosks, QR codes, and web/mobile applications, Ovation allows business owners to gather customer insights and facilitate engagement with dissatisfied customers. The platform supports text marketing strategies to invite customers back, helping to convert them into loyal advocates. Ovation's services are designed to improve customer retention and increase revenue by driving higher engagement rates and fostering positive online reviews, making it significantly more effective than traditional feedback methods.

Goparrot

Series A in 2020
GoParrot is a food ordering platform that aims to enhance the digital ordering experience for restaurant operators. By utilizing point of sale integrations, diversified delivery networks, and AI-driven loyalty and marketing programs, GoParrot provides an end-to-end solution that helps businesses streamline their operations, boost customer engagement, and maximize revenue. The company serves various clients, including Dos Toros, Westville, Doughnut Plant, and Juice Press. Founded by Ariel David, GoParrot stands out as a next-generation platform that harnesses data-driven insights to support the evolving needs of the restaurant industry.

Yumpingo

Series A in 2020
Yumpingo is a London-based internet company founded in 2016 that specializes in providing a software-as-a-service (SaaS) platform for the hospitality industry. Its restaurant intelligence platform enables establishments to gather real-time insights from guests through a brief review conducted at the end of a meal. By focusing on customer sentiment data, Yumpingo assists restaurateurs in making informed decisions that enhance menu development, operational efficiency, and guest engagement. The platform aims to streamline the collection and analysis of feedback across various digital touchpoints, ultimately empowering restaurants to improve their overall performance and customer satisfaction.

VROMO

Series A in 2020
VROMO is a developer of delivery management software focused on enhancing the operational efficiency of restaurant brands. The company's platform is designed to streamline delivery processes, improve fulfillment, and reduce both labor and delivery times. By enabling restaurants to optimize their delivery channels, VROMO aims to enhance customer engagement and retention while ultimately increasing profitability for these businesses. The software provides tools that help brands connect with their customers in targeted and strategic ways, contributing to a better overall brand experience and greater customer satisfaction.

VROMO

Seed Round in 2019
VROMO is a developer of delivery management software focused on enhancing the operational efficiency of restaurant brands. The company's platform is designed to streamline delivery processes, improve fulfillment, and reduce both labor and delivery times. By enabling restaurants to optimize their delivery channels, VROMO aims to enhance customer engagement and retention while ultimately increasing profitability for these businesses. The software provides tools that help brands connect with their customers in targeted and strategic ways, contributing to a better overall brand experience and greater customer satisfaction.

TapRm

Seed Round in 2019
TapRm operates an omnichannel platform that facilitates the growth of beer, cider, and hard seltzer brands by integrating traditional distribution methods with direct-to-consumer e-commerce. This innovative approach addresses the legal complexities surrounding alcohol sales, where breweries must partner with local distributors in each state. By streamlining the launch and expansion process, TapRm enables beverage brands to connect with consumers in various settings, including bars, restaurants, and homes, without incurring the usual costs and risks linked to geographic expansion. This model not only modernizes the distribution landscape but also enhances brand accessibility for consumers across the United States.

Yumpingo

Series A in 2019
Yumpingo is a London-based internet company founded in 2016 that specializes in providing a software-as-a-service (SaaS) platform for the hospitality industry. Its restaurant intelligence platform enables establishments to gather real-time insights from guests through a brief review conducted at the end of a meal. By focusing on customer sentiment data, Yumpingo assists restaurateurs in making informed decisions that enhance menu development, operational efficiency, and guest engagement. The platform aims to streamline the collection and analysis of feedback across various digital touchpoints, ultimately empowering restaurants to improve their overall performance and customer satisfaction.

Bbot

Convertible Note in 2019
Bbot, Inc. is a technology company focused on enhancing the ordering and payment processes for the hospitality industry, including bars, restaurants, hotels, breweries, and food halls. Founded in 2017 and based in Albany, New York, Bbot offers a configurable platform that allows establishments to create digital menus and facilitate guest-controlled, contactless ordering and payment. This solution aims to streamline food and beverage operations by providing features such as fast and secure payments, integration with existing point-of-sale systems, and dedicated customer support. By simplifying these processes, Bbot helps businesses increase revenue, reduce staffing costs, and improve the overall guest experience.

Innovative Tap Solutions, LLC

Convertible Note in 2017
Innovative Tap Solutions, LLC, operating under the name PourMyBeer, specializes in self-pour beverage systems designed for a variety of venues, including bars, restaurants, casinos, hotels, grocery stores, and co-working spaces. Founded in 2009 and based in Wheeling, Illinois, the company offers technology that enables consumers to pour their own drinks, such as beer, wine, cocktails, cold brew, and kombucha, while paying by the ounce. This system enhances the customer experience by allowing guests to quickly access available beverages through a registered RFID card or wristband, enabling them to start pouring in under 30 seconds. Additionally, PourMyBeer's technology helps business owners increase sales and reduce waste and staffing challenges, ultimately creating a more efficient and enjoyable service environment.

Chowly

Series A in 2017
Chowly specializes in providing technology solutions that link restaurant point-of-sale (POS) systems with third-party online ordering services. Its platform automates the order-processing workflow, allowing restaurants to seamlessly transfer online orders directly to their POS systems. This innovation reduces the need for manual order entry, which helps decrease staffing costs, minimizes errors, and enhances operational efficiency. By streamlining the ordering process, Chowly enables restaurants to save time and increase revenue while maintaining better control over their operations.

Innovative Tap Solutions, LLC

Convertible Note in 2017
Innovative Tap Solutions, LLC, operating under the name PourMyBeer, specializes in self-pour beverage systems designed for a variety of venues, including bars, restaurants, casinos, hotels, grocery stores, and co-working spaces. Founded in 2009 and based in Wheeling, Illinois, the company offers technology that enables consumers to pour their own drinks, such as beer, wine, cocktails, cold brew, and kombucha, while paying by the ounce. This system enhances the customer experience by allowing guests to quickly access available beverages through a registered RFID card or wristband, enabling them to start pouring in under 30 seconds. Additionally, PourMyBeer's technology helps business owners increase sales and reduce waste and staffing challenges, ultimately creating a more efficient and enjoyable service environment.
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