Bpifrance

Vibly is a platform that streamlines communication and management for higher education associations. It enhances operational efficiency, increases visibility of student initiatives, and fosters community engagement. The platform securely connects students, faculty, and associations, simplifying interactions and collaborations. It also aids student associations in managing events, reducing errors, and efficiently communicating with students and companies.

LAfricaMobile is a digital multichannel cloud communication platform based in Dakar, Senegal, founded in 2014. The company specializes in mobile marketing services, enabling enterprises across Africa to strengthen their connections with customers via mobile phones. LAfricaMobile offers customized solutions tailored to the local context, facilitating seamless communication between businesses and their clientele. Its adaptable platform supports multi-operator, multi-channel, and multi-country capabilities, allowing companies to effectively reach diverse audiences while providing end consumers with instant, safe, and secure access to essential information.

Izysea is a technology company that specializes in developing a web application tailored for boaters and marinas. The platform streamlines the port experience by providing key features like marine information, service timetables, interactive mapping, in-house service bookings, and integrated messaging. This enables efficient communication between boaters and marinas, facilitating ground handling services.

IA Medical transforms raw data into intelligent patient knowledge. Its algorithms help to understand patient data, from diagnosis to follow-up, to support them with its conversational agents but also to set up a hybrid solution of cognitive and behavioral therapies.

Unipile is a developer of a multi-channel communications platform that aims to streamline users' messaging experiences across various platforms, including Email, WhatsApp, LinkedIn, Facebook Messenger, and SMS. The company's solution consolidates multiple messaging channels into a single inbox, allowing users to manage their communications more effectively. By simplifying the inbox management process, Unipile helps users process, schedule, and archive incoming messages, reducing inbox clutter and enhancing productivity. This approach enables individuals to achieve greater efficiency and serenity in their daily work by providing the tools necessary to handle all their messaging accounts seamlessly.

Locuta specializes in developing advanced callbot solutions aimed at automating the conversational customer experience. The company designs artificial intelligence bots that function as virtual teleconsultants, capable of processing requests in multiple languages. Their callbots and chatbots seamlessly integrate with telephone platforms and customer relationship management systems, allowing virtual agents to respond to inquiries and support requests effectively. Utilizing dialogue management based on automatic learning, Locuta assesses the automation potential of customer call centers by analyzing production audio recordings. This enables businesses to enhance their customer service operations and streamline order management within e-commerce environments.

WeLinQ is an online platform that provides free consultation services and easy messaging with therapists. They provide a practical substitute for in-person therapy with advantages including anytime messaging, adaptable scheduling, simple therapist switching, and the capacity to take part in sessions from any location.

Episto is a technology company that specializes in collecting authentic opinions from diverse audiences. It has developed a lead generation platform that utilizes customized social media advertisements to engage potential respondents effectively. By leveraging messaging applications, Episto facilitates genuine conversations with customers, enabling businesses to gather valuable feedback through questionnaires that include multiple-choice, open-ended, and media formats. This approach allows clients to connect more closely with their current and prospective customers, enhancing their ability to target and understand their customer base.

Symphony Communication Services, LLC is a secure collaboration platform that facilitates effective and compliant communication for traders and portfolio managers in the financial and insurance sectors. By consolidating digital communication tools such as messaging, screen sharing, and audio/video conferencing into a single platform, Symphony enhances productivity while ensuring adherence to data security and regulatory compliance requirements. The platform supports various functions including internal and external team communication, document sharing, and integration of applications and bots. Founded in 2012 and based in Palo Alto, California, Symphony has expanded its presence with offices in major financial hubs including New York, London, Hong Kong, Singapore, Stockholm, Paris, and Tokyo. The company was formerly known as Perzo Inc. and rebranded in 2014. Symphony operates as a subsidiary of The Goldman Sachs Group, Inc.

iAdvize is a leading conversational commerce platform based in Europe, operating in 40 countries. It facilitates real-time engagement between businesses and their customers through a unified chat, voice, and video messaging solution. Customers can receive immediate assistance not only from customer service agents but also from community advocates through ibbü, an on-demand pool of experts. This approach enhances customer interactions and has been shown to generate an average of £119 in business per conversation handled by ibbü experts, compared to £91 by traditional customer service agents. This results in a substantial return on investment, with £58 generated for every £1 spent. By connecting customers with knowledgeable individuals, iAdvize improves conversion rates, customer satisfaction, and overall sales for businesses.

VeriCampus is a technology company that focuses on enhancing student support services for colleges and universities through the use of artificial intelligence. The company develops AI-driven chatbots, known as 'Campus Assistants,' which are designed to embody the character and knowledge of the institution, thereby helping students effectively navigate their academic journeys. VeriCampus aims to make education more accessible and affordable by providing educational institutions with a comprehensive messaging platform that facilitates access to essential products, services, and information. This platform not only fosters increased engagement across various facets of the educational experience but also allows schools to deliver personalized support at a reduced cost.

myElefant is a company that specializes in mobile messaging services tailored for marketing teams. It develops a comprehensive mobile marketing messaging platform that enables modern marketers to execute effective messaging campaigns. The platform facilitates communication with consumers through rich content and allows brands to manage hyper-personalized mobile content across various messaging channels. By optimizing mobile messaging budgets, myElefant helps brands enhance their return on investment in mobile marketing initiatives.

iAdvize is a leading conversational commerce platform based in Europe, operating in 40 countries. It facilitates real-time engagement between businesses and their customers through a unified chat, voice, and video messaging solution. Customers can receive immediate assistance not only from customer service agents but also from community advocates through ibbü, an on-demand pool of experts. This approach enhances customer interactions and has been shown to generate an average of £119 in business per conversation handled by ibbü experts, compared to £91 by traditional customer service agents. This results in a substantial return on investment, with £58 generated for every £1 spent. By connecting customers with knowledgeable individuals, iAdvize improves conversion rates, customer satisfaction, and overall sales for businesses.

XiVo is a company specializing in IP telephony and unified communications, established in 2009 under the name Avencall. It offers a comprehensive software solution designed specifically for call centers, which seamlessly integrates with various information systems to enhance customer relationship management. XiVo's platform combines IP telephony with open-source telecommunication services, allowing businesses to reinvent their communication strategies within a controlled budget. The company is involved in all stages of the implementation process, including design, installation, support, and training, ensuring clients receive tailored solutions that adapt to their existing operations and foster development.