Bessemer Venture Partners X

Mural Health is a technology company based in Berwyn, Pennsylvania, founded in 2022, that focuses on improving participation in clinical trials. The company develops solutions aimed at simplifying the process for individuals to engage in global research studies. Mural Health specializes in three key areas: transportation services to facilitate trial access, two-way messaging for effective communication between healthcare professionals and participants, and tools for collecting participant feedback. By addressing the common obstacles associated with enrolling in and remaining in clinical trials, Mural Health seeks to enhance the overall trial experience for both patients and caregivers.

Choco is a company that has created an ingredient ordering application aimed at connecting restaurants with suppliers globally. The application features a user-friendly interface similar to popular consumer apps, incorporating a messenger-like chat function that facilitates communication between suppliers and restaurants. Additionally, it includes an intuitive ordering list, making the process of ordering ingredients straightforward and efficient. This platform allows restaurants to streamline their ingredient procurement, enhancing their operational efficiency while ensuring easy access to a wide range of suppliers.

Choco is a company that has created an ingredient ordering application aimed at connecting restaurants with suppliers globally. The application features a user-friendly interface similar to popular consumer apps, incorporating a messenger-like chat function that facilitates communication between suppliers and restaurants. Additionally, it includes an intuitive ordering list, making the process of ordering ingredients straightforward and efficient. This platform allows restaurants to streamline their ingredient procurement, enhancing their operational efficiency while ensuring easy access to a wide range of suppliers.

Courier provides a notification management platform that allows developers to effectively route user notifications across various communication channels, such as email, SMS, and messaging apps. By utilizing an API, the platform intelligently determines the optimal channel for delivering messages based on user engagement and online status. This capability enables businesses to craft a single message that can be reused across multiple channels or customized for specific platforms, ensuring timely and relevant communication with users, business partners, and external stakeholders. With a commitment to customer success, Courier has evolved alongside technological advancements while maintaining stable management practices and long-term relationships with its clients.

Choco is a company that has created an ingredient ordering application aimed at connecting restaurants with suppliers globally. The application features a user-friendly interface similar to popular consumer apps, incorporating a messenger-like chat function that facilitates communication between suppliers and restaurants. Additionally, it includes an intuitive ordering list, making the process of ordering ingredients straightforward and efficient. This platform allows restaurants to streamline their ingredient procurement, enhancing their operational efficiency while ensuring easy access to a wide range of suppliers.

Bettermode is a computer software company based in Ontario, Canada, founded in 2018. The company provides a cloud-based platform designed to enhance online community engagement and customer experience. Its platform integrates seamlessly with messaging services and social media, allowing users to create and share content that promotes their businesses. Key features of Bettermode's offering include customizable templates, single sign-on capabilities, a moderation system, analytic tools, and an activity feed. These tools enable businesses to tailor their services to specific needs while ensuring security and compliance with data protection standards. By fostering interaction and collaboration, Bettermode aims to empower a new generation of online communities.

Courier provides a notification management platform that allows developers to effectively route user notifications across various communication channels, such as email, SMS, and messaging apps. By utilizing an API, the platform intelligently determines the optimal channel for delivering messages based on user engagement and online status. This capability enables businesses to craft a single message that can be reused across multiple channels or customized for specific platforms, ensuring timely and relevant communication with users, business partners, and external stakeholders. With a commitment to customer success, Courier has evolved alongside technological advancements while maintaining stable management practices and long-term relationships with its clients.

Choco is a company that has created an ingredient ordering application aimed at connecting restaurants with suppliers globally. The application features a user-friendly interface similar to popular consumer apps, incorporating a messenger-like chat function that facilitates communication between suppliers and restaurants. Additionally, it includes an intuitive ordering list, making the process of ordering ingredients straightforward and efficient. This platform allows restaurants to streamline their ingredient procurement, enhancing their operational efficiency while ensuring easy access to a wide range of suppliers.

Courier provides a notification management platform that allows developers to effectively route user notifications across various communication channels, such as email, SMS, and messaging apps. By utilizing an API, the platform intelligently determines the optimal channel for delivering messages based on user engagement and online status. This capability enables businesses to craft a single message that can be reused across multiple channels or customized for specific platforms, ensuring timely and relevant communication with users, business partners, and external stakeholders. With a commitment to customer success, Courier has evolved alongside technological advancements while maintaining stable management practices and long-term relationships with its clients.

ManyChat, Inc. is a software as a service company that specializes in providing a chat marketing platform for small businesses globally. Founded in 2015 and based in San Francisco, ManyChat enables businesses to engage customers through Facebook Messenger by offering an easy-to-use chatbot creation tool that requires no coding skills. With over 100,000 bots powered on the platform, ManyChat helps businesses streamline marketing, sales, and customer support. The platform allows users to automate interactions, broadcast messages, schedule posts from social media, and create engaging content that nurtures leads and builds relationships. By simplifying the process of audience engagement, ManyChat equips businesses with the necessary tools to effectively grow their subscriber base, ultimately enhancing their marketing strategies and increasing revenue.

Intercom, Inc. is a customer communication platform designed for web and mobile businesses, facilitating personalized interactions with customers at scale. The platform allows teams to engage with their audience through various channels, including websites, mobile applications, and email. Intercom offers several key products: Acquire for real-time website chat, Engage for targeted onboarding and retention messaging, Learn for customer feedback collection, and Support for customer assistance within applications. With a global customer base exceeding 25,000 organizations, such as notable companies like Atlassian, Amazon, and Lyft, Intercom processes over 500 million messages each month, reaching more than 600 million active users. Founded in 2011 and headquartered in San Francisco, California, with an office in Dublin, Ireland, Intercom is dedicated to transforming customer service through effective messaging and automation.

Fam's mission is to build products that revolutionize the way teens and millennials communicate. They believe in a calculated combination of live group video and group chat messaging to execute this. It is the world’s first group video chat app for iMessage, with over 7 million users. Their app instantly connects with the family and friends closest to its user through group video calling, right from their iPhone, and Android text message app.

Intercom, Inc. is a customer communication platform designed for web and mobile businesses, facilitating personalized interactions with customers at scale. The platform allows teams to engage with their audience through various channels, including websites, mobile applications, and email. Intercom offers several key products: Acquire for real-time website chat, Engage for targeted onboarding and retention messaging, Learn for customer feedback collection, and Support for customer assistance within applications. With a global customer base exceeding 25,000 organizations, such as notable companies like Atlassian, Amazon, and Lyft, Intercom processes over 500 million messages each month, reaching more than 600 million active users. Founded in 2011 and headquartered in San Francisco, California, with an office in Dublin, Ireland, Intercom is dedicated to transforming customer service through effective messaging and automation.

Intercom, Inc. is a customer communication platform designed for web and mobile businesses, facilitating personalized interactions with customers at scale. The platform allows teams to engage with their audience through various channels, including websites, mobile applications, and email. Intercom offers several key products: Acquire for real-time website chat, Engage for targeted onboarding and retention messaging, Learn for customer feedback collection, and Support for customer assistance within applications. With a global customer base exceeding 25,000 organizations, such as notable companies like Atlassian, Amazon, and Lyft, Intercom processes over 500 million messages each month, reaching more than 600 million active users. Founded in 2011 and headquartered in San Francisco, California, with an office in Dublin, Ireland, Intercom is dedicated to transforming customer service through effective messaging and automation.

Twilio is a cloud-based communications platform that provides developers and businesses with the tools to create customized communication experiences. By offering a range of application programming interfaces (APIs), Twilio allows users to integrate voice, video, messaging, and authentication features directly into their applications. This enables enhanced customer engagement and more contextual communications. The company utilizes its global network of carrier relationships, known as the Super Network, to ensure efficient and cost-effective communication solutions. Additionally, Twilio supports startups in Europe through its dedicated fund, which encourages the use of its web service APIs to foster innovation in various business sectors.

Intercom, Inc. is a customer communication platform designed for web and mobile businesses, facilitating personalized interactions with customers at scale. The platform allows teams to engage with their audience through various channels, including websites, mobile applications, and email. Intercom offers several key products: Acquire for real-time website chat, Engage for targeted onboarding and retention messaging, Learn for customer feedback collection, and Support for customer assistance within applications. With a global customer base exceeding 25,000 organizations, such as notable companies like Atlassian, Amazon, and Lyft, Intercom processes over 500 million messages each month, reaching more than 600 million active users. Founded in 2011 and headquartered in San Francisco, California, with an office in Dublin, Ireland, Intercom is dedicated to transforming customer service through effective messaging and automation.

Twilio is a cloud-based communications platform that provides developers and businesses with the tools to create customized communication experiences. By offering a range of application programming interfaces (APIs), Twilio allows users to integrate voice, video, messaging, and authentication features directly into their applications. This enables enhanced customer engagement and more contextual communications. The company utilizes its global network of carrier relationships, known as the Super Network, to ensure efficient and cost-effective communication solutions. Additionally, Twilio supports startups in Europe through its dedicated fund, which encourages the use of its web service APIs to foster innovation in various business sectors.

Twilio is a cloud-based communications platform that provides developers and businesses with the tools to create customized communication experiences. By offering a range of application programming interfaces (APIs), Twilio allows users to integrate voice, video, messaging, and authentication features directly into their applications. This enables enhanced customer engagement and more contextual communications. The company utilizes its global network of carrier relationships, known as the Super Network, to ensure efficient and cost-effective communication solutions. Additionally, Twilio supports startups in Europe through its dedicated fund, which encourages the use of its web service APIs to foster innovation in various business sectors.

Twilio is a cloud-based communications platform that provides developers and businesses with the tools to create customized communication experiences. By offering a range of application programming interfaces (APIs), Twilio allows users to integrate voice, video, messaging, and authentication features directly into their applications. This enables enhanced customer engagement and more contextual communications. The company utilizes its global network of carrier relationships, known as the Super Network, to ensure efficient and cost-effective communication solutions. Additionally, Twilio supports startups in Europe through its dedicated fund, which encourages the use of its web service APIs to foster innovation in various business sectors.

Twilio is a cloud-based communications platform that provides developers and businesses with the tools to create customized communication experiences. By offering a range of application programming interfaces (APIs), Twilio allows users to integrate voice, video, messaging, and authentication features directly into their applications. This enables enhanced customer engagement and more contextual communications. The company utilizes its global network of carrier relationships, known as the Super Network, to ensure efficient and cost-effective communication solutions. Additionally, Twilio supports startups in Europe through its dedicated fund, which encourages the use of its web service APIs to foster innovation in various business sectors.

Twilio is a cloud-based communications platform that provides developers and businesses with the tools to create customized communication experiences. By offering a range of application programming interfaces (APIs), Twilio allows users to integrate voice, video, messaging, and authentication features directly into their applications. This enables enhanced customer engagement and more contextual communications. The company utilizes its global network of carrier relationships, known as the Super Network, to ensure efficient and cost-effective communication solutions. Additionally, Twilio supports startups in Europe through its dedicated fund, which encourages the use of its web service APIs to foster innovation in various business sectors.

Flock is a software as a service platform that enhances team communication and collaboration, facilitating the onboarding of freelancers and new employees. Founded in 2005 and based in Menlo Park, California, Flock provides a range of features including one-on-one chat, public and private channels, multi-party video and audio calling, and screen sharing. The platform integrates with over forty third-party applications such as Google Drive, GitHub, Trello, and Asana, and offers business tools like shared to-dos, reminders, polls, and note sharing. Flock is known for its multilingual support and serves more than 25,000 companies, including teams at Accenture, Tim Hortons, and VMware. Users have reported significant productivity gains, including a 30% increase in efficiency and a 50% reduction in emails and in-person meetings. Flock is accessible across multiple platforms, including mobile and desktop, and offers a free version with optional upgrades available.

BroadSoft, Inc. specializes in developing software and services that facilitate hosted cloud-based unified communications for telecommunications service providers. Its offerings include UC-One, a comprehensive communication and collaboration solution that integrates various business functions such as phone services, messaging, audio and video conferencing, and file sharing. Additionally, BroadSoft provides Team-One, a collaboration tool for project organization and file sharing; BroadSoft Hub, which integrates real-time communications with cloud applications; and CC-One, a contact center solution enabling multi-channel interactions with customers. The company serves over 500 telecommunications clients, including 18 of the largest carriers globally, and operates in more than 70 countries. BroadSoft also offers a range of professional support services, including installation, project management, and training. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft has been a subsidiary of Cisco Systems since February 2018.

Flock is a software as a service platform that enhances team communication and collaboration, facilitating the onboarding of freelancers and new employees. Founded in 2005 and based in Menlo Park, California, Flock provides a range of features including one-on-one chat, public and private channels, multi-party video and audio calling, and screen sharing. The platform integrates with over forty third-party applications such as Google Drive, GitHub, Trello, and Asana, and offers business tools like shared to-dos, reminders, polls, and note sharing. Flock is known for its multilingual support and serves more than 25,000 companies, including teams at Accenture, Tim Hortons, and VMware. Users have reported significant productivity gains, including a 30% increase in efficiency and a 50% reduction in emails and in-person meetings. Flock is accessible across multiple platforms, including mobile and desktop, and offers a free version with optional upgrades available.

WAY Systems, Inc. specializes in mobile wireless point-of-sale (POS) solutions for merchants both in the United States and internationally. Founded in 2002 and headquartered in Woburn, Massachusetts, the company offers a range of mobile POS devices and printers, along with accessories such as antenna kits, printer papers, car chargers, and holsters. In addition to hardware, WAY Systems provides comprehensive infrastructure solutions that include software and messaging components for mobile application development, deployment, and maintenance. The company ensures secure transaction processing through support for GMS and GPRS technologies, facilitating effective geographic coverage for its mobile payment services.

Flock is a software as a service platform that enhances team communication and collaboration, facilitating the onboarding of freelancers and new employees. Founded in 2005 and based in Menlo Park, California, Flock provides a range of features including one-on-one chat, public and private channels, multi-party video and audio calling, and screen sharing. The platform integrates with over forty third-party applications such as Google Drive, GitHub, Trello, and Asana, and offers business tools like shared to-dos, reminders, polls, and note sharing. Flock is known for its multilingual support and serves more than 25,000 companies, including teams at Accenture, Tim Hortons, and VMware. Users have reported significant productivity gains, including a 30% increase in efficiency and a 50% reduction in emails and in-person meetings. Flock is accessible across multiple platforms, including mobile and desktop, and offers a free version with optional upgrades available.

BroadSoft, Inc. specializes in developing software and services that facilitate hosted cloud-based unified communications for telecommunications service providers. Its offerings include UC-One, a comprehensive communication and collaboration solution that integrates various business functions such as phone services, messaging, audio and video conferencing, and file sharing. Additionally, BroadSoft provides Team-One, a collaboration tool for project organization and file sharing; BroadSoft Hub, which integrates real-time communications with cloud applications; and CC-One, a contact center solution enabling multi-channel interactions with customers. The company serves over 500 telecommunications clients, including 18 of the largest carriers globally, and operates in more than 70 countries. BroadSoft also offers a range of professional support services, including installation, project management, and training. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft has been a subsidiary of Cisco Systems since February 2018.

Postini is a provider of on-demand communications security and compliance solutions, focusing on email, instant messaging, and web services. With a daily processing capacity of over 1 billion messages, Postini safeguards more than 35,000 businesses globally from various internet threats. The Postini Communications Suite is designed to eliminate unwanted content and enhance productivity by automatically encrypting sensitive communications between businesses. The company holds two patents related to security and compliance technologies. Acquired by Google in 2007, Postini operates as a subsidiary, continuing to deliver essential services in North America and Europe.

Skype is a software application that facilitates text, voice, and video communication over the Internet, enabling users to connect and collaborate regardless of their physical location. Founded in 2003 and headquartered in Luxembourg, Skype allows individuals to share experiences, celebrate occasions, and conduct meetings through its platform. Users can access Skype on various devices, including smartphones, computers, and compatible televisions. The service is free for basic features such as one-on-one calls and instant messaging, while additional functionalities, such as group video calls and the ability to call traditional phone numbers, are available through paid options. Skype also ensures the security of communications by encrypting calls, chats, and file transfers. As a division of Microsoft Corp., Skype plays a significant role in enhancing workplace collaboration by connecting teams, partners, and customers effectively.

BroadSoft, Inc. specializes in developing software and services that facilitate hosted cloud-based unified communications for telecommunications service providers. Its offerings include UC-One, a comprehensive communication and collaboration solution that integrates various business functions such as phone services, messaging, audio and video conferencing, and file sharing. Additionally, BroadSoft provides Team-One, a collaboration tool for project organization and file sharing; BroadSoft Hub, which integrates real-time communications with cloud applications; and CC-One, a contact center solution enabling multi-channel interactions with customers. The company serves over 500 telecommunications clients, including 18 of the largest carriers globally, and operates in more than 70 countries. BroadSoft also offers a range of professional support services, including installation, project management, and training. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft has been a subsidiary of Cisco Systems since February 2018.

BroadSoft, Inc. specializes in developing software and services that facilitate hosted cloud-based unified communications for telecommunications service providers. Its offerings include UC-One, a comprehensive communication and collaboration solution that integrates various business functions such as phone services, messaging, audio and video conferencing, and file sharing. Additionally, BroadSoft provides Team-One, a collaboration tool for project organization and file sharing; BroadSoft Hub, which integrates real-time communications with cloud applications; and CC-One, a contact center solution enabling multi-channel interactions with customers. The company serves over 500 telecommunications clients, including 18 of the largest carriers globally, and operates in more than 70 countries. BroadSoft also offers a range of professional support services, including installation, project management, and training. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft has been a subsidiary of Cisco Systems since February 2018.

BroadSoft, Inc. specializes in developing software and services that facilitate hosted cloud-based unified communications for telecommunications service providers. Its offerings include UC-One, a comprehensive communication and collaboration solution that integrates various business functions such as phone services, messaging, audio and video conferencing, and file sharing. Additionally, BroadSoft provides Team-One, a collaboration tool for project organization and file sharing; BroadSoft Hub, which integrates real-time communications with cloud applications; and CC-One, a contact center solution enabling multi-channel interactions with customers. The company serves over 500 telecommunications clients, including 18 of the largest carriers globally, and operates in more than 70 countries. BroadSoft also offers a range of professional support services, including installation, project management, and training. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft has been a subsidiary of Cisco Systems since February 2018.