Battery Ventures

Battery Ventures is a technology-focused investment firm founded in 1983 and based in Boston, Massachusetts. It engages in venture capital and private equity investments in technology companies, with emphasis on software (including application and infrastructure software), IT infrastructure technologies, consumer internet and mobile services, industrial technologies, and life science tools. The firm seeks to back category-defining businesses with potential for scalable growth, often supporting companies through multiple stages and across select global regions.

Roland Anderson

Principal

Alex Benik

Partner

Dallin Bills

Investment Professional

Michael Brown

General Partner

Mackenzie Chapman

Investor

Sudheendra Chilappagari

Investor

Morad Elhafed

General Partner

Zak Ewen

Partner

Cornel Faucher

Partner

Jesse Feldman

General Partner

Russell Fleischer

General Partner

Duncan Gills

Vice President

Brandon Gleklen

Principal

Barak Schoster Goihman

Venture Partner

Margaret Hendren

Analyst

Olivia Henkoff

Associate

Dillon Joyce

Principal

Max-Julian Kaye

Principal

Roger Lee

General Partner

Brian Lieber

Partner

Lior Mallul

Investor

Victoria Mayzlish

Analyst, Investments

Paul Morrissey

Principal

Mason Parker

Investor

Matt Penney

Partner

Justin Rosner

Principal

Marcus Ryu

Partner

Noah Sadhwani

Investor

Chris Schiavo

CFO

Collier Searle

Vice President

Shiran Shalev

Partner

Juliette Silvain

Investor

Zachary Smotherman

General Partner

Zack Smotherman

General Partner

Gavin Tasker

Associate

Scott Tobin

General Partner

Chandler Ward

Investor

Jordan Welu

Partner

Enzo Wiener

Investor

Peter Winans

Associate

Adi Zukovsky

Associate

Luis-Luca de Haas

Investor

Past deals in Technical Support

Atomicwork

Series A in 2025
Founded in 2022, Atomicwork is a San Francisco-based company specializing in modern service management software. Its platform integrates with popular tools like Microsoft Teams and Slack, enabling employees to resolve IT issues directly from these platforms without needing to access separate portals.

ZeroTier

Series A in 2024
ZeroTier offers a software-defined networking solution that enables users to create private networks connecting multiple devices globally. The platform supports direct peer-to-peer connections, ensures data privacy through end-to-end encryption, and is compatible with various operating systems.

AdaCore

Acquisition in 2024
AdaCore specializes in commercial software solutions for Ada, a programming language designed for large-scale applications requiring safety, security, and reliability. Their flagship product, GNAT Pro, is a comprehensive development environment with expert support, available on multiple platforms.

LogRocket

Series C in 2022
LogRocket is a software company that provides an application performance management and product analytics platform. It records user sessions with videos, logs, and network data to help engineers, support agents, designers, and product managers reproduce bugs, understand why issues occur, and identify where users get stuck. The platform supports cross-language and cross-framework debugging, enables replay of problems across browsers and devices, and surfaces root causes of errors in web applications. It also helps teams analyze UX problems and optimize product experiences by turning session data into actionable insights, with features that track errors and facilitate bug fixing through machine learning. LogRocket serves product teams aiming to improve user experience and accelerate software development.

MadCap Software

Acquisition in 2022
MadCap Software specializes in developing single-source, multi-channel authoring tools for creating technical documentation, online Help systems, and knowledge bases. Its platform enables efficient content development and delivery across various industries.

Sisense

Series F in 2020
Sisense is a software company that develops data and business analytics software to help organizations manage and analyze large, complex data sets. Its flagship BI platform enables users to join data from multiple sources, explore it with visual dashboards, and share insights across teams. The product acts as a data engine for designing dashboards, enabling embedding analytics, and supporting natural-language data exploration and automatically generated summaries. It aims to empower non-technical users to build analytic applications and derive actionable information for internal and external stakeholders. The company also offers technical support and professional services and serves a range of industries from startups to large enterprises, with global offices in multiple regions.

LogRocket

Series B in 2019
LogRocket is a software company that provides an application performance management and product analytics platform. It records user sessions with videos, logs, and network data to help engineers, support agents, designers, and product managers reproduce bugs, understand why issues occur, and identify where users get stuck. The platform supports cross-language and cross-framework debugging, enables replay of problems across browsers and devices, and surfaces root causes of errors in web applications. It also helps teams analyze UX problems and optimize product experiences by turning session data into actionable insights, with features that track errors and facilitate bug fixing through machine learning. LogRocket serves product teams aiming to improve user experience and accelerate software development.

LogRocket

Series A in 2019
LogRocket is a software company that provides an application performance management and product analytics platform. It records user sessions with videos, logs, and network data to help engineers, support agents, designers, and product managers reproduce bugs, understand why issues occur, and identify where users get stuck. The platform supports cross-language and cross-framework debugging, enables replay of problems across browsers and devices, and surfaces root causes of errors in web applications. It also helps teams analyze UX problems and optimize product experiences by turning session data into actionable insights, with features that track errors and facilitate bug fixing through machine learning. LogRocket serves product teams aiming to improve user experience and accelerate software development.

Sisense

Series E in 2018
Sisense is a software company that develops data and business analytics software to help organizations manage and analyze large, complex data sets. Its flagship BI platform enables users to join data from multiple sources, explore it with visual dashboards, and share insights across teams. The product acts as a data engine for designing dashboards, enabling embedding analytics, and supporting natural-language data exploration and automatically generated summaries. It aims to empower non-technical users to build analytic applications and derive actionable information for internal and external stakeholders. The company also offers technical support and professional services and serves a range of industries from startups to large enterprises, with global offices in multiple regions.

OpsGenie

Series A in 2016
OpsGenie is a cloud-based service that specializes in alert management and on-call scheduling for operations teams. The platform consolidates alerts from various monitoring tools, ensuring timely notifications are sent to the appropriate personnel. OpsGenie allows teams to define escalation policies and manage on-call rotations, enhancing the response to IT incidents. Users benefit from multiple notification methods, including email, SMS, and mobile app alerts, which facilitate prompt acknowledgment and resolution of issues. Additionally, OpsGenie provides tools for accessing alert details, responding to incidents, and collaborating with team members, thereby streamlining communication and corrective actions during critical situations.

Sisense

Series D in 2016
Sisense is a software company that develops data and business analytics software to help organizations manage and analyze large, complex data sets. Its flagship BI platform enables users to join data from multiple sources, explore it with visual dashboards, and share insights across teams. The product acts as a data engine for designing dashboards, enabling embedding analytics, and supporting natural-language data exploration and automatically generated summaries. It aims to empower non-technical users to build analytic applications and derive actionable information for internal and external stakeholders. The company also offers technical support and professional services and serves a range of industries from startups to large enterprises, with global offices in multiple regions.

Sisense

Series C in 2014
Sisense is a software company that develops data and business analytics software to help organizations manage and analyze large, complex data sets. Its flagship BI platform enables users to join data from multiple sources, explore it with visual dashboards, and share insights across teams. The product acts as a data engine for designing dashboards, enabling embedding analytics, and supporting natural-language data exploration and automatically generated summaries. It aims to empower non-technical users to build analytic applications and derive actionable information for internal and external stakeholders. The company also offers technical support and professional services and serves a range of industries from startups to large enterprises, with global offices in multiple regions.

Sisense

Series B in 2013
Sisense is a software company that develops data and business analytics software to help organizations manage and analyze large, complex data sets. Its flagship BI platform enables users to join data from multiple sources, explore it with visual dashboards, and share insights across teams. The product acts as a data engine for designing dashboards, enabling embedding analytics, and supporting natural-language data exploration and automatically generated summaries. It aims to empower non-technical users to build analytic applications and derive actionable information for internal and external stakeholders. The company also offers technical support and professional services and serves a range of industries from startups to large enterprises, with global offices in multiple regions.

VSS Monitoring

Series A in 2010
VSS Monitoring is a leading provider of Network Intelligence Optimization, specializing in enhancing the connectivity between network switching and a comprehensive ecosystem of analytics, inline security, and WAN acceleration tools. Utilizing its proprietary IntelliScale Architecture, the company offers highly scalable solutions that ensure system-fault tolerance and modular expansion for critical performance and security functions essential to modern IP networks and data centers. VSS Monitoring designs and manufactures over 180 innovative products, focusing on reliability and performance, which simplify network complexity and drive efficiencies, ultimately delivering a higher return on investment. Established in 2003 and headquartered in San Mateo, California, VSS Monitoring serves a diverse clientele across telecom, enterprise, government, and financial sectors in over 120 countries, backed by a knowledgeable team of customer support engineers and resellers worldwide.

Cedar Point Communications

Debt Financing in 2009
Cedar Point Communications specializes in integrated voice over Internet Protocol (VoIP) and multimedia switching technologies tailored for the telecommunications industry, both for service providers and enterprises. The company's key offerings include SAFARI C3, a media switching system that facilitates the transition to Internet Protocol Multimedia Subsystem (IMS) architecture for converged networks, and SAFARI eMG, a flexible media gateway. In addition to its product suite, Cedar Point Communications provides training and comprehensive customer support services. The company caters to a diverse clientele, including information technology departments, network operators, cable operators, telecommunications carriers, enterprise customers, and educational institutions. Founded in 2000, Cedar Point Communications is headquartered in Derry, New Hampshire, with an additional office located in Meersburg, Germany.

Cedar Point Communications

Series D in 2005
Cedar Point Communications specializes in integrated voice over Internet Protocol (VoIP) and multimedia switching technologies tailored for the telecommunications industry, both for service providers and enterprises. The company's key offerings include SAFARI C3, a media switching system that facilitates the transition to Internet Protocol Multimedia Subsystem (IMS) architecture for converged networks, and SAFARI eMG, a flexible media gateway. In addition to its product suite, Cedar Point Communications provides training and comprehensive customer support services. The company caters to a diverse clientele, including information technology departments, network operators, cable operators, telecommunications carriers, enterprise customers, and educational institutions. Founded in 2000, Cedar Point Communications is headquartered in Derry, New Hampshire, with an additional office located in Meersburg, Germany.

Cedar Point Communications

Series C in 2004
Cedar Point Communications specializes in integrated voice over Internet Protocol (VoIP) and multimedia switching technologies tailored for the telecommunications industry, both for service providers and enterprises. The company's key offerings include SAFARI C3, a media switching system that facilitates the transition to Internet Protocol Multimedia Subsystem (IMS) architecture for converged networks, and SAFARI eMG, a flexible media gateway. In addition to its product suite, Cedar Point Communications provides training and comprehensive customer support services. The company caters to a diverse clientele, including information technology departments, network operators, cable operators, telecommunications carriers, enterprise customers, and educational institutions. Founded in 2000, Cedar Point Communications is headquartered in Derry, New Hampshire, with an additional office located in Meersburg, Germany.

Cedar Point Communications

Series B in 2003
Cedar Point Communications specializes in integrated voice over Internet Protocol (VoIP) and multimedia switching technologies tailored for the telecommunications industry, both for service providers and enterprises. The company's key offerings include SAFARI C3, a media switching system that facilitates the transition to Internet Protocol Multimedia Subsystem (IMS) architecture for converged networks, and SAFARI eMG, a flexible media gateway. In addition to its product suite, Cedar Point Communications provides training and comprehensive customer support services. The company caters to a diverse clientele, including information technology departments, network operators, cable operators, telecommunications carriers, enterprise customers, and educational institutions. Founded in 2000, Cedar Point Communications is headquartered in Derry, New Hampshire, with an additional office located in Meersburg, Germany.

Cedar Point Communications

Series A in 2002
Cedar Point Communications specializes in integrated voice over Internet Protocol (VoIP) and multimedia switching technologies tailored for the telecommunications industry, both for service providers and enterprises. The company's key offerings include SAFARI C3, a media switching system that facilitates the transition to Internet Protocol Multimedia Subsystem (IMS) architecture for converged networks, and SAFARI eMG, a flexible media gateway. In addition to its product suite, Cedar Point Communications provides training and comprehensive customer support services. The company caters to a diverse clientele, including information technology departments, network operators, cable operators, telecommunications carriers, enterprise customers, and educational institutions. Founded in 2000, Cedar Point Communications is headquartered in Derry, New Hampshire, with an additional office located in Meersburg, Germany.

Storigen Systems

Series A in 2000
Founded in 2000, Storigen Systems specializes in developing internet infrastructure solutions for internet service providers and web hosting markets. The company offers Edge Storage Servers for storing and delivering data, and Edge Storage Manager software for unified data management.
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