Battery Ventures

Level AI is a company based in Mountain View, California, that is transforming customer contact centers through its advanced conversational intelligence platform. This platform provides real-time insights that empower agents to assist customers efficiently and effectively during interactions. By automating tedious workflows, Level AI enhances the overall customer experience, allowing front-line workers to operate with the speed and intelligence of a supercomputer while maintaining a natural, human approach. The company is supported by prominent investors, including Battery Ventures, ENIAC, and Village Global, reflecting its potential to redefine how businesses manage customer interactions across various marketing channels.

Level AI is a company based in Mountain View, California, that is transforming customer contact centers through its advanced conversational intelligence platform. This platform provides real-time insights that empower agents to assist customers efficiently and effectively during interactions. By automating tedious workflows, Level AI enhances the overall customer experience, allowing front-line workers to operate with the speed and intelligence of a supercomputer while maintaining a natural, human approach. The company is supported by prominent investors, including Battery Ventures, ENIAC, and Village Global, reflecting its potential to redefine how businesses manage customer interactions across various marketing channels.

Level AI is a company based in Mountain View, California, that is transforming customer contact centers through its advanced conversational intelligence platform. This platform provides real-time insights that empower agents to assist customers efficiently and effectively during interactions. By automating tedious workflows, Level AI enhances the overall customer experience, allowing front-line workers to operate with the speed and intelligence of a supercomputer while maintaining a natural, human approach. The company is supported by prominent investors, including Battery Ventures, ENIAC, and Village Global, reflecting its potential to redefine how businesses manage customer interactions across various marketing channels.

Cogito is a technology company focused on improving the emotional intelligence of phone professionals through the use of artificial intelligence and machine learning. Its innovative software analyzes various behavioral signals during voice interactions, offering real-time coaching to agents and assessing customer experience throughout each call. This system is designed to strengthen human connections, helping enterprises enhance relationships with customers, boost sales performance, and improve the overall quality of service provided. By leveraging behavioral science, Cogito aims to transform the way organizations engage with their clientele.

Voicea, based in Menlo Park, California, specializes in artificial intelligence-driven enterprise voice assistant software designed to enhance workplace productivity. The company's flagship product, EVA (Enterprise Voice Assistant), serves as an intelligent meeting facilitator that captures discussions in real-time, making meetings searchable and documenting critical decisions and action items. By integrating advanced speech recognition and AI technologies, EVA enables professionals to conduct more efficient and effective meetings, transforming conversations into actionable business initiatives. Founded in 2016 and previously known as Voicera, Voicea became a subsidiary of Cisco Systems in 2019, drawing leadership from experts with backgrounds at major tech companies such as Oracle, Facebook, and LinkedIn.

Cogito is a technology company focused on improving the emotional intelligence of phone professionals through the use of artificial intelligence and machine learning. Its innovative software analyzes various behavioral signals during voice interactions, offering real-time coaching to agents and assessing customer experience throughout each call. This system is designed to strengthen human connections, helping enterprises enhance relationships with customers, boost sales performance, and improve the overall quality of service provided. By leveraging behavioral science, Cogito aims to transform the way organizations engage with their clientele.

Voicea, based in Menlo Park, California, specializes in artificial intelligence-driven enterprise voice assistant software designed to enhance workplace productivity. The company's flagship product, EVA (Enterprise Voice Assistant), serves as an intelligent meeting facilitator that captures discussions in real-time, making meetings searchable and documenting critical decisions and action items. By integrating advanced speech recognition and AI technologies, EVA enables professionals to conduct more efficient and effective meetings, transforming conversations into actionable business initiatives. Founded in 2016 and previously known as Voicera, Voicea became a subsidiary of Cisco Systems in 2019, drawing leadership from experts with backgrounds at major tech companies such as Oracle, Facebook, and LinkedIn.