Battery Ventures

Kustomer, Inc. is a customer service software company that specializes in customer relationship management (CRM). Founded in 2015 and headquartered in New York City, Kustomer offers an omnichannel platform that consolidates data from various sources, enabling businesses to manage customer inquiries efficiently. The software provides a unified view of customers' buying history and previous interactions, allowing service agents to address issues such as refund requests or recurring questions with greater context. Kustomer's platform is utilized by prominent brands, enhancing their customer service capabilities by delivering seamless support experiences. The company also has an office in Durham, North Carolina.

ServiceTitan, Inc. offers a cloud-based business management software designed for field service companies, aiming to streamline operations and enhance customer service. The platform provides a comprehensive suite of tools for dispatching, scheduling, call booking, marketing, reporting, financing, and customer experience. It caters to various industries, including HVAC, plumbing, electrical services, and more, across the United States and Canada. Founded in 2013 by Ara Mahdessian and Vahe Kuzoyan, ServiceTitan was developed in response to a lack of effective software solutions in the home services sector, inspired by the founders' family backgrounds in contracting and plumbing. The company is headquartered in Glendale, California, with additional offices in Atlanta and Armenia.

ServiceTitan, Inc. offers a cloud-based business management software designed for field service companies, aiming to streamline operations and enhance customer service. The platform provides a comprehensive suite of tools for dispatching, scheduling, call booking, marketing, reporting, financing, and customer experience. It caters to various industries, including HVAC, plumbing, electrical services, and more, across the United States and Canada. Founded in 2013 by Ara Mahdessian and Vahe Kuzoyan, ServiceTitan was developed in response to a lack of effective software solutions in the home services sector, inspired by the founders' family backgrounds in contracting and plumbing. The company is headquartered in Glendale, California, with additional offices in Atlanta and Armenia.

Kustomer, Inc. is a customer service software company that specializes in customer relationship management (CRM). Founded in 2015 and headquartered in New York City, Kustomer offers an omnichannel platform that consolidates data from various sources, enabling businesses to manage customer inquiries efficiently. The software provides a unified view of customers' buying history and previous interactions, allowing service agents to address issues such as refund requests or recurring questions with greater context. Kustomer's platform is utilized by prominent brands, enhancing their customer service capabilities by delivering seamless support experiences. The company also has an office in Durham, North Carolina.

Kustomer, Inc. is a customer service software company that specializes in customer relationship management (CRM). Founded in 2015 and headquartered in New York City, Kustomer offers an omnichannel platform that consolidates data from various sources, enabling businesses to manage customer inquiries efficiently. The software provides a unified view of customers' buying history and previous interactions, allowing service agents to address issues such as refund requests or recurring questions with greater context. Kustomer's platform is utilized by prominent brands, enhancing their customer service capabilities by delivering seamless support experiences. The company also has an office in Durham, North Carolina.

StellaService Inc. is a customer feedback and quality management platform designed for customer service teams. Founded in 2008 and headquartered in New York, the platform enables companies of various sizes, from startups to large public enterprises, to collect customer feedback, enhance agent engagement, and improve service performance. As of September 2020, StellaService operates as a subsidiary of Medallia, Inc., further expanding its capabilities in delivering valuable insights for service improvement.

StellaService Inc. is a customer feedback and quality management platform designed for customer service teams. Founded in 2008 and headquartered in New York, the platform enables companies of various sizes, from startups to large public enterprises, to collect customer feedback, enhance agent engagement, and improve service performance. As of September 2020, StellaService operates as a subsidiary of Medallia, Inc., further expanding its capabilities in delivering valuable insights for service improvement.

Kustomer, Inc. is a customer service software company that specializes in customer relationship management (CRM). Founded in 2015 and headquartered in New York City, Kustomer offers an omnichannel platform that consolidates data from various sources, enabling businesses to manage customer inquiries efficiently. The software provides a unified view of customers' buying history and previous interactions, allowing service agents to address issues such as refund requests or recurring questions with greater context. Kustomer's platform is utilized by prominent brands, enhancing their customer service capabilities by delivering seamless support experiences. The company also has an office in Durham, North Carolina.

ServiceTitan, Inc. offers a cloud-based business management software designed for field service companies, aiming to streamline operations and enhance customer service. The platform provides a comprehensive suite of tools for dispatching, scheduling, call booking, marketing, reporting, financing, and customer experience. It caters to various industries, including HVAC, plumbing, electrical services, and more, across the United States and Canada. Founded in 2013 by Ara Mahdessian and Vahe Kuzoyan, ServiceTitan was developed in response to a lack of effective software solutions in the home services sector, inspired by the founders' family backgrounds in contracting and plumbing. The company is headquartered in Glendale, California, with additional offices in Atlanta and Armenia.

ServiceTitan, Inc. offers a cloud-based business management software designed for field service companies, aiming to streamline operations and enhance customer service. The platform provides a comprehensive suite of tools for dispatching, scheduling, call booking, marketing, reporting, financing, and customer experience. It caters to various industries, including HVAC, plumbing, electrical services, and more, across the United States and Canada. Founded in 2013 by Ara Mahdessian and Vahe Kuzoyan, ServiceTitan was developed in response to a lack of effective software solutions in the home services sector, inspired by the founders' family backgrounds in contracting and plumbing. The company is headquartered in Glendale, California, with additional offices in Atlanta and Armenia.

Environmental Data Resources, LLC specializes in providing environmental risk information services and solutions. The company offers a diverse range of products, including radius map reports, area and corridor studies, historical aerial photos, topographic and property tax maps, and various environmental reports tailored for properties of different shapes and sizes. It also provides tools such as the EDR mobile application and the Parcel Platform, which facilitates project management for appraisers. The firm maintains the National Environmental Data Information System (NEDIS), a comprehensive database that aggregates environmental records and historical land use data from numerous public and private sources, encompassing over 3.1 billion records. Serving a broad clientele that includes appraisers, environmental consultants, lenders, law firms, and government agencies, Environmental Data Resources supports efficient property due diligence and risk management processes. Founded in 1990 and headquartered in Shelton, Connecticut, the company operates regional offices across the United States.

StellaService Inc. is a customer feedback and quality management platform designed for customer service teams. Founded in 2008 and headquartered in New York, the platform enables companies of various sizes, from startups to large public enterprises, to collect customer feedback, enhance agent engagement, and improve service performance. As of September 2020, StellaService operates as a subsidiary of Medallia, Inc., further expanding its capabilities in delivering valuable insights for service improvement.

International Hospitality Services (IHS) is the management company of leading global providers of reservation, revenue, representation and quality management services to the global hotel industry. Please visit our portfolio of company websites for more information. We look forward to being in touch with you.

StellaService Inc. is a customer feedback and quality management platform designed for customer service teams. Founded in 2008 and headquartered in New York, the platform enables companies of various sizes, from startups to large public enterprises, to collect customer feedback, enhance agent engagement, and improve service performance. As of September 2020, StellaService operates as a subsidiary of Medallia, Inc., further expanding its capabilities in delivering valuable insights for service improvement.

StellaService Inc. is a customer feedback and quality management platform designed for customer service teams. Founded in 2008 and headquartered in New York, the platform enables companies of various sizes, from startups to large public enterprises, to collect customer feedback, enhance agent engagement, and improve service performance. As of September 2020, StellaService operates as a subsidiary of Medallia, Inc., further expanding its capabilities in delivering valuable insights for service improvement.

Angie's List, Inc. operates a consumer review service and e-commerce marketplace in the United States, allowing individuals to research and purchase local services for home, health, and automotive needs. The platform features over 10 million verified reviews, covering more than 700 categories, where consumers can rate and review service providers based on their experiences. Service providers can respond to reviews and engage with potential customers. Angie's List also offers group coupons in select markets and provides conflict resolution services. Membership to the platform is now free, with optional paid plans that offer additional benefits. Founded in 1995 and headquartered in Indianapolis, Indiana, Angie's List, Inc. was previously known as Brownstone Publishing, LLC and rebranded in 2010. It is a subsidiary of ANGI Homeservices Inc.

Angie's List, Inc. operates a consumer review service and e-commerce marketplace in the United States, allowing individuals to research and purchase local services for home, health, and automotive needs. The platform features over 10 million verified reviews, covering more than 700 categories, where consumers can rate and review service providers based on their experiences. Service providers can respond to reviews and engage with potential customers. Angie's List also offers group coupons in select markets and provides conflict resolution services. Membership to the platform is now free, with optional paid plans that offer additional benefits. Founded in 1995 and headquartered in Indianapolis, Indiana, Angie's List, Inc. was previously known as Brownstone Publishing, LLC and rebranded in 2010. It is a subsidiary of ANGI Homeservices Inc.