Battery Ventures

QSR Automations, established in 1996, specializes in providing robust and reliable software and hardware solutions for the restaurant industry. The company is renowned for its leadership in kitchen display systems, serving a wide range of restaurant types and sizes globally. QSR's offerings include advanced kitchen video software and hardware, table management and reservations solutions, and a unique link to the kitchen and dining room, all aimed at enhancing productivity, improving profit, and creating memorable guest experiences. Their products, ConnectSmart and ePic, are compatible with over forty point-of-sale systems and are supported through direct sales, service, and support, as well as resellers. Additionally, QSR's innovative DineTime solution, launched in 2013, enables restaurants to efficiently manage waiting and seated guests via an iPad.

Founded in 2015, Kustomer develops a SaaS CRM platform for enterprise-level customer service. Its platform unifies data from multiple sources, enabling companies to deliver service through a single timeline view. It serves leading brands such as Ring and Glossier.

Front is a communication hub that centralizes customer interactions across various digital channels to enhance relationship management. The platform focuses on streamlining conversations by integrating collaboration tools and contextual data from multiple systems, allowing teams to provide timely, accurate, and personalized communications. Over 7,500 businesses, including notable names like Shopify, Airbnb, and Hulu, utilize Front to improve their customer engagement. The company's multi-channel inbox platform specializes in consolidating communication, facilitating internal discussions, and incorporating social features, thus enabling users to chat effectively and save time. By placing customer conversations at the forefront, Front empowers organizations to build stronger relationships through each interaction.

Dooly Research Ltd. is a Vancouver-based company that specializes in developing artificial intelligence-driven software designed to enhance the efficiency of sales teams. Founded in 2015, Dooly's platform automates the customer relationship management process by monitoring and sharing digital notes, fields, and tasks from meetings and customer interactions. This software facilitates the seamless transfer of information between team members and systems, thereby addressing the challenges of note-taking and information sharing. By organizing workflow systems in real-time, Dooly's platform enables businesses to minimize administrative tasks, allowing sales teams to concentrate on core activities essential for closing deals.

Founded in 2015, Kustomer develops a SaaS CRM platform for enterprise-level customer service. Its platform unifies data from multiple sources, enabling companies to deliver service through a single timeline view. It serves leading brands such as Ring and Glossier.

Founded in 2015, Kustomer develops a SaaS CRM platform for enterprise-level customer service. Its platform unifies data from multiple sources, enabling companies to deliver service through a single timeline view. It serves leading brands such as Ring and Glossier.

Founded in 2015, Kustomer develops a SaaS CRM platform for enterprise-level customer service. Its platform unifies data from multiple sources, enabling companies to deliver service through a single timeline view. It serves leading brands such as Ring and Glossier.

Sigstr, founded in 2015 and headquartered in Indianapolis, Indiana, develops a cloud-based email signature marketing application. Its platform enables marketers to transform billions of one-to-one emails sent annually into powerful brand engagements by targeting top contacts and accounts with relevant ads within these communications. Sigstr integrates with leading CRMs, MAPs, and marketing technologies, helping companies maximize the potential of their employee email as a branding channel. Notable clients include AT&T, Amazon, SendGrid, Terminus, and Yext. As of December 2019, Sigstr operates as a subsidiary of Terminus Software, LLC.

Yesware, Inc. is a technology company that specializes in developing a prescriptive sales platform tailored for startups and sales professionals globally. Founded in 2010 and headquartered in Boston, Massachusetts, with an additional office in San Francisco, Yesware offers an all-in-one toolkit for sales within email platforms such as Outlook and Gmail. This toolkit enables sales professionals to track emails, schedule communications, set reminders, and place calls directly from their inboxes. Yesware's platform is designed to enhance sales productivity by providing advanced analytics, customizable email templates, and integration with customer relationship management systems. It supports both small businesses and large enterprises, helping organizations streamline their sales processes and improve customer engagement. Yesware is trusted by companies like Yelp, Twitter, and Monday.com, and has been installed over 1.2 million times, demonstrating its widespread adoption in the sales industry.

Sigstr, founded in 2015 and headquartered in Indianapolis, Indiana, develops a cloud-based email signature marketing application. Its platform enables marketers to transform billions of one-to-one emails sent annually into powerful brand engagements by targeting top contacts and accounts with relevant ads within these communications. Sigstr integrates with leading CRMs, MAPs, and marketing technologies, helping companies maximize the potential of their employee email as a branding channel. Notable clients include AT&T, Amazon, SendGrid, Terminus, and Yext. As of December 2019, Sigstr operates as a subsidiary of Terminus Software, LLC.

Clubessential is a developer of club management software that serves private and public clubs, college athletic programs, health and fitness facilities, and parks and recreation markets. Its Unified Suite automates club operations by integrating website, mobile app, accounting, point-of-sale, CRM, and reservations modules to create connected data and informed member relationships. The software enables real-time data sharing across modules, helping clients attract, engage, and retain members while improving operational efficiency. The platform serves approximately 1,400 private clubs and is designed to streamline administration, enhance member engagement, and provide a holistic view of club activities.

Braze is a customer engagement platform that helps brands deliver relevant, human experiences across channels. It offers a mobile marketing automation and customer relationship management solution with AI-powered tools for engagement orchestration, including messaging, chatbots, and content management, plus campaign optimization insights, data analysis, and segment analytics. The platform enables cross-channel personalization across mobile, email, web, television, and connected devices, and provides data security, data warehousing and streaming capabilities. Braze uses AI to power functionality across its stack. Founded in 2011 and headquartered in New York, it has offices in London, San Francisco, Chicago, and Singapore. Braze serves industries such as retail and e-commerce, media and entertainment, financial services, and travel and hospitality, focusing on timely, contextually relevant interactions between consumers and brands.

Yesware, Inc. is a technology company that specializes in developing a prescriptive sales platform tailored for startups and sales professionals globally. Founded in 2010 and headquartered in Boston, Massachusetts, with an additional office in San Francisco, Yesware offers an all-in-one toolkit for sales within email platforms such as Outlook and Gmail. This toolkit enables sales professionals to track emails, schedule communications, set reminders, and place calls directly from their inboxes. Yesware's platform is designed to enhance sales productivity by providing advanced analytics, customizable email templates, and integration with customer relationship management systems. It supports both small businesses and large enterprises, helping organizations streamline their sales processes and improve customer engagement. Yesware is trusted by companies like Yelp, Twitter, and Monday.com, and has been installed over 1.2 million times, demonstrating its widespread adoption in the sales industry.

Yesware, Inc. is a technology company that specializes in developing a prescriptive sales platform tailored for startups and sales professionals globally. Founded in 2010 and headquartered in Boston, Massachusetts, with an additional office in San Francisco, Yesware offers an all-in-one toolkit for sales within email platforms such as Outlook and Gmail. This toolkit enables sales professionals to track emails, schedule communications, set reminders, and place calls directly from their inboxes. Yesware's platform is designed to enhance sales productivity by providing advanced analytics, customizable email templates, and integration with customer relationship management systems. It supports both small businesses and large enterprises, helping organizations streamline their sales processes and improve customer engagement. Yesware is trusted by companies like Yelp, Twitter, and Monday.com, and has been installed over 1.2 million times, demonstrating its widespread adoption in the sales industry.

Yesware, Inc. is a technology company that specializes in developing a prescriptive sales platform tailored for startups and sales professionals globally. Founded in 2010 and headquartered in Boston, Massachusetts, with an additional office in San Francisco, Yesware offers an all-in-one toolkit for sales within email platforms such as Outlook and Gmail. This toolkit enables sales professionals to track emails, schedule communications, set reminders, and place calls directly from their inboxes. Yesware's platform is designed to enhance sales productivity by providing advanced analytics, customizable email templates, and integration with customer relationship management systems. It supports both small businesses and large enterprises, helping organizations streamline their sales processes and improve customer engagement. Yesware is trusted by companies like Yelp, Twitter, and Monday.com, and has been installed over 1.2 million times, demonstrating its widespread adoption in the sales industry.

RelateIQ, now part of Salesforce, is a professional relationship management platform that has transformed customer relationship management by introducing the world's first Relationship Intelligence platform. It automatically gathers and organizes communications data from various sources, including email, phone calls, calendars, and social networks, enabling users to track interactions with sales prospects seamlessly. The platform enhances collaboration among team members, facilitating quicker deal closures and driving revenue growth. With its advanced data science capabilities, RelateIQ provides actionable insights, often before users are aware of their needs. This innovative approach not only saves time but also streamlines workflows, making the process of managing customer relationships more efficient and less burdensome.

Streak is a customer relationship management application that operates entirely within Gmail, seamlessly integrating with other G Suite applications. It is designed to simplify various business processes, including sales, partnerships, support, hiring, and deal flow. By managing workflows directly from the inbox, Streak allows users to share contacts, emails, and files efficiently. The platform also offers a suite of email tools, such as email tracking, the ability to schedule emails for later, snoozing messages, and mail merge functionalities. This combination of features enables clients to enhance productivity, close more deals, and resolve support tickets effectively.

Neolane is a provider of conversational marketing technology, specializing in marketing automation and cross-channel campaign management software and services for both business-to-business and business-to-consumer marketers. The company's solutions enable organizations to build and maintain one-on-one customer dialogues throughout the customer lifecycle, aiming to enhance revenue and improve marketing efficiency. Neolane's technology has been adopted by over 400 leading global companies, including Alcatel Lucent, Barnes & Noble, Orange, Sears Canada, Sephora Europe, and Sony Music. The company is recognized for helping its clients quickly adapt to new customer engagement challenges and capitalize on opportunities more swiftly than their competitors.