Bain Capital Ventures

Bain Capital Ventures is a venture capital firm that specializes in investing across all stages of a company’s growth, from seed funding to growth equity. Founded in 1984 and based in Boston, Massachusetts, with additional offices in New York, San Francisco, and Palo Alto, the firm focuses on high-growth sectors such as fintech, enterprise software, and data-driven industries. It has a notable history of helping launch and commercialize over 200 companies, including recognizable names like LinkedIn and DocuSign. Bain Capital Ventures manages approximately $3 billion in assets, with investments typically ranging from $1 million to $100 million, and has a strong preference for technology-enabled businesses that disrupt traditional markets. The firm actively seeks opportunities in diverse areas including healthcare, e-commerce, and application software, positioning itself as a significant player in the venture capital landscape.

Ajay Agarwal

Partner

Steve Anastos

Principal

Allison Braley

Partner

Richie Chaikof

Associate

Zeeza Cole

Principal

Pascal Croak

Investor

Leslie Crowe

Partner

Scott Friend

Partner

Kristie Han

Principal

Aaref Hilaly

Partner

Sarah Hinkfuss

Partner

Merritt Hummer

Partner

Christina Kyriazi

Partner

Greg Mervine

Associate

Abby Meyers

Principal

Saanya Ojha

Partner

Enrique Salem

Partner

Slater Stich Ph.D

Partner

Kevin Zhang

Partner

Paul Zurlo

Partner and COO

Sarah Smith

Partner

Michael Krupka

Partner

Alysaa Co

Principal

Past deals in Messaging

Homebase

Series D in 2024
Homebase is a software application that provides tools for employee scheduling, time tracking, communication, and task management. The app facilitates communication between managers and employees through messaging features, allowing for easy coordination and updates regarding shifts, tasks, and announcements. Employees can clock in and out using the app, allowing managers to track hours worked and monitor labor costs in real-time accurately.

Magical

Series A in 2022
Magical is a productivity app that empowers anyone to slash through repetitive tasks in seconds by effortlessly moving data between any site you work with. With a simple keystroke, Magical automates mundane tasks like messaging, data entry, sourcing, and prospecting workflows. Unlike existing automation solutions that are expensive, clunky, and require a technical team to set up, Magical is designed for non-technical users, offering a simple, user-enabled solution that works across any app.

Decodable

Series A in 2022
Decodable is a data integration and engineering platform focused on serverless streaming data, founded in 2021 and based in San Francisco, California. The company provides software that enables applications and data engineers to construct complex data pipelines efficiently. Its platform facilitates quick connections to various messaging, storage, and database systems, allowing users to collect, process, and deliver data effectively to both offline and online systems.

Hi Marley

Series B in 2021
Hi Marley, Inc. is an innovative company based in Boston, Massachusetts, that specializes in enhancing communication within the insurance industry. Founded in 2017, it offers a platform named Marley, which integrates intelligent messaging with a human touch to facilitate seamless interactions between insurance companies and their customers. The platform enables insurers to efficiently manage conversations related to claims, underwriting, and policyholder services, ensuring that customers receive timely updates and responses to their inquiries. By bridging communication gaps, Hi Marley aims to improve customer satisfaction and streamline operations for auto, home, and business insurance providers.

Huddl

Seed Round in 2020
Huddl Inc., founded in 2016 and located in Santa Clara, California, operates in the artificial intelligence sector. The company has developed an application that utilizes artificial intelligence to enhance communication by sharing text messages, thereby facilitating more engaging and effective meetings for users.

Hi Marley

Series A in 2020
Hi Marley, Inc. is an innovative company based in Boston, Massachusetts, that specializes in enhancing communication within the insurance industry. Founded in 2017, it offers a platform named Marley, which integrates intelligent messaging with a human touch to facilitate seamless interactions between insurance companies and their customers. The platform enables insurers to efficiently manage conversations related to claims, underwriting, and policyholder services, ensuring that customers receive timely updates and responses to their inquiries. By bridging communication gaps, Hi Marley aims to improve customer satisfaction and streamline operations for auto, home, and business insurance providers.

Attentive

Series B in 2019
Attentive is a leader in conversational commerce, offering a personalized mobile messaging platform that facilitates communication between businesses and consumers. The platform leverages behavioral data to enable brands to send automated, tailored messages throughout the customer lifecycle, including product recommendations, promotions, and real-time customer support. By focusing on SMS communication, Attentive helps entrepreneurs and enterprises engage more effectively with their customers, enhancing relationships and driving sales in the e-commerce and retail sectors.

Homebase

Series B in 2018
Homebase is a software application that provides tools for employee scheduling, time tracking, communication, and task management. The app facilitates communication between managers and employees through messaging features, allowing for easy coordination and updates regarding shifts, tasks, and announcements. Employees can clock in and out using the app, allowing managers to track hours worked and monitor labor costs in real-time accurately.

Attentive

Series A in 2018
Attentive is a leader in conversational commerce, offering a personalized mobile messaging platform that facilitates communication between businesses and consumers. The platform leverages behavioral data to enable brands to send automated, tailored messages throughout the customer lifecycle, including product recommendations, promotions, and real-time customer support. By focusing on SMS communication, Attentive helps entrepreneurs and enterprises engage more effectively with their customers, enhancing relationships and driving sales in the e-commerce and retail sectors.

Halo Health

Series A in 2017
Halo Health Inc. provides innovative technology solutions for clinical communication and care coordination in healthcare organizations across the United States. The company has developed a comprehensive clinical communication platform that includes features such as secure messaging, enterprise-wide scheduling, and patient engagement tools. Its offerings, including Halo Messaging, Halo Pronto, Patient Halo, and Halo Handoff, facilitate real-time communication among healthcare providers and streamline patient transitions. The platform enables healthcare professionals to send secure text messages, share critical images, and access essential information such as electronic health records and lab results, all while ensuring HIPAA compliance. By eliminating outdated communication methods like pagers and enhancing care coordination, Halo Health aims to improve response times and reduce patient readmission rates. Founded in 2010 and headquartered in Cincinnati, Ohio, with an additional office in Columbus, Halo Health continues to focus exclusively on transforming patient care through its advanced communication solutions.

Attentive

Seed Round in 2016
Attentive is a leader in conversational commerce, offering a personalized mobile messaging platform that facilitates communication between businesses and consumers. The platform leverages behavioral data to enable brands to send automated, tailored messages throughout the customer lifecycle, including product recommendations, promotions, and real-time customer support. By focusing on SMS communication, Attentive helps entrepreneurs and enterprises engage more effectively with their customers, enhancing relationships and driving sales in the e-commerce and retail sectors.

Iron.io

Series A in 2016
Iron.io's event-driven computing platform delivers and processes 100s of millions of messages and tasks through IronMQ and IronWorker. Its asynchronous workloads operate in public and private clouds, on-premises, or hybrid environments. Iron.io's messaging queuing, task processing, and job scheduling solutions are used for event processing, transaction processing, mobile and IoT compute, microservices, and other asynchronous computing patterns within modern cloud applications.

Iron.io

Series A in 2015
Iron.io's event-driven computing platform delivers and processes 100s of millions of messages and tasks through IronMQ and IronWorker. Its asynchronous workloads operate in public and private clouds, on-premises, or hybrid environments. Iron.io's messaging queuing, task processing, and job scheduling solutions are used for event processing, transaction processing, mobile and IoT compute, microservices, and other asynchronous computing patterns within modern cloud applications.

Iron.io

Seed Round in 2014
Iron.io's event-driven computing platform delivers and processes 100s of millions of messages and tasks through IronMQ and IronWorker. Its asynchronous workloads operate in public and private clouds, on-premises, or hybrid environments. Iron.io's messaging queuing, task processing, and job scheduling solutions are used for event processing, transaction processing, mobile and IoT compute, microservices, and other asynchronous computing patterns within modern cloud applications.

TokBox

Series C in 2010
TokBox is a provider of a cloud-based platform that enables the integration of live interactive video, voice, and messaging features into web and mobile applications. Their proprietary OpenTok video platform supports one-to-one calls as well as complex, large-scale broadcasts. TokBox offers a range of customizable tools, APIs, and infrastructure for developers, allowing for seamless communication experiences across various devices and browsers. Their services cater to unified communications and contact centers, leveraging advanced video, audio, and networking technologies to deliver high-quality interactions for users.

TokBox

Series B in 2008
TokBox is a provider of a cloud-based platform that enables the integration of live interactive video, voice, and messaging features into web and mobile applications. Their proprietary OpenTok video platform supports one-to-one calls as well as complex, large-scale broadcasts. TokBox offers a range of customizable tools, APIs, and infrastructure for developers, allowing for seamless communication experiences across various devices and browsers. Their services cater to unified communications and contact centers, leveraging advanced video, audio, and networking technologies to deliver high-quality interactions for users.

m-Qube

Series D in 2005
m-Qube, Inc. operates as a mobile channel enabler. The company develops, delivers, and bills for mobile content, messaging, and applications in the United States.

m-Qube

Series C in 2004
m-Qube, Inc. operates as a mobile channel enabler. The company develops, delivers, and bills for mobile content, messaging, and applications in the United States.

m-Qube

Series B in 2003
m-Qube, Inc. operates as a mobile channel enabler. The company develops, delivers, and bills for mobile content, messaging, and applications in the United States.

m-Qube

Series A in 2002
m-Qube, Inc. operates as a mobile channel enabler. The company develops, delivers, and bills for mobile content, messaging, and applications in the United States.
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